Lauren Bell, the CEO of Whystle, was a government prosecutor for almost ten years, representing the agencies that conduct product and safety recalls. After switching to the private sector, and representing the companies involved in those recalls, she realized that both the federal agencies and private companies wanted the same thing – to protect customers from harm.
The problem, however, was that there wasn’t any informational hub for all of these numerous product and safety recalls – government agencies would release news of recalls on their respective websites, and companies would send out information through social media, and host it on their own website. But this information wasn’t reaching enough people.
So, with over a decade of professional experience with recalls on both the federal and corporate sides, Lauren Bell set out to create a platform that would serve everyone – from the federal agencies that found the issues that lead to recalls, to the corporations that wanted to protect their customers from them.