Tag Archive for: m-commerce apps

Solving Consumer Problems With The Right Mobile App

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Many of the most popular apps in the App Store and Google Play do a great job of solving consumer problems. They make it easy for users to connect with companies and purchase goods and services. And the right mobile apps allow users to launch inquiries and receive the necessary feedback quickly and efficiently. Undoubtedly, this is great for retaining users as long-term clients and for those companies that offer aftermarket services. 

Furthermore, there is hardly a business or market segment that doesn’t benefit from mobile apps aimed at solving consumer problems. Whether it’s a booking app for a restaurant, a makeup app for a beauty store, or a car listing app for a dealership — the mobile app plays a profound role in boosting business. 

But what does this mean for your business — can the right mobile app make a difference? We’re willing to bet that it can, but we’ll delve deeper and give you some examples of known problems that an app can solve effectively.

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Making Mobility More Efficient And Standardized

Consider how companies such as Bolt and Uber have radically transformed mobility. Gone are the days when one had to call a cab or brave dangerous and rainy sidewalks to catch a taxi. The business models and mobile apps that Bolt and Uber have introduced allow users to order a ride whenever and wherever they want. 

All users need to do is open the app, choose a destination, select their preferred ride, and confirm. And if users encounter any issues, it’s just as easy to submit a report and have it resolved by the relevant support team. A hassle-free approach to solving consumer problems is one of the cornerstones of these services. 

However, these services come into their own when one travels to a foreign country. And that’s because both Bolt and Uber have specific guidelines and standards that drivers must meet — regardless of the country they operate in — even if it’s one with an incompetent local taxi industry. Thus, in most cases, travelers won’t experience dangerous driving, rude behavior, or unroadworthy vehicles.

Bringing Online Shopping To The Masses 

While the internet may have introduced online shopping to an unsuspecting public — this had limited impact. And that’s because only those that owned a computer or had access to one could order online. Furthermore, many people, particularly the elderly, were rarely computer literate.

But the introduction of smartphones opened the floodgates to online shopping. And with the proliferation of user-friendly apps covering every shopping niche imaginable, anyone could order online with a few swipes and taps. Moreover, these mobile apps alleviate the need to use web browsers, which often have security issues that place less-experienced users in danger. 

Selling Digital Products And Subscriptions

Digital products such as audiobooks, ebooks, games, printables, software, and web courses are ideal for distributing and selling via a mobile app. The mobile app can serve as the primary digital store portal for any brand that wants to sell directly to clients. 

And while it’s possible to sell digital products via a website, the mobile app has tangible benefits. The app can act as a client that enforces digital rights management (DRM) on all downloadable digital products. Thus, users can only access this content via the app and a registered account, which diminishes piracy drastically.  

It’s also easy to upsell other products and subscriptions via notifications and popup messages. And since users will always need to have the app available to access content, they’re likely to read most incoming messages. However, that’s not the case with a website they’ll only access periodically or only once.

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The Bottom Line

Solving consumer problems is almost always a satisfying experience for savvy entrepreneurs. But solving these problems with a mobile app is beyond satisfying — it’s the smartest and most efficient way to serve customers. Contact NS804 today to learn how we’ll help you build the right mobile app for your business!

The 13 App Ideas That Could Change Your Business

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Mobile apps have transformed many things, among them user browsing experiences and online shopping patterns. Mobile apps have reinvented business communications allowing businesses to optimize on financial and operational performance.

In addition, mobile apps continue to accelerate digital retail practices, especially as online retailers view mobile apps as a frontier in mobile commerce. There’s no doubt that mobile applications have dominated businesses, from small enterprises to large establishments.

Mobile apps continue to push boundaries in business process developments. So, if you’re looking to build your first app, here are some app ideas that could change your business.

1. Scan and Shop App

The “scan and shop” app lets users scan items they find physically so that they can order them online. The scan and shop app allows users to physically translate their physical shopping experiences to online. The app allows you to scan items and track them back online by images. This approach allows customers to buy products easily from online stores. Scan and shop apps allow vendors to add more features to make the app experience interesting. Businesses looking to transform their online shopping experiences can invest in scan and shop apps.

2. Mall Navigation

Although the Covid-19 pandemic saw shrinking mall spaces following social distancing measures in public areas (stores and malls), digitization has the potential to debunk this anecdotal talk with mobile commerce. Mall navigation apps will secure the digital maps of all the physical malls in a specific area, allowing users to locate specific stores in malls.

These apps allow shoppers to physically locate a store and use navigation to physically visit and shop. This app can navigate directions and maps, check restaurants, stores, bathrooms and locate parking spaces. So, if you’re a business enterprise or an individual running a commercial building, a mall navigation app is a must-have.

3. Restaurant Booking

Among the most hit businesses by the pandemic was the hospitality industry, hotels and restaurants being the biggest culprits. Luckily, the pandemic revealed that apps could bridge gaps in customer service through graphical restaurant reservations.

Nowadays, couples, families, individuals, and groups can use mobile apps to book hotel reservations. To what’s known as the graphical restaurant reservation, this booking app gives you access to a restaurant’s physical layout and general appeal. Graphical restaurant apps allow you to select your preferred dining spaces (and tables) for a specific time.

4. Supermarket Checkout

Supermarket checkout apps let users compare prices in different product categories. In addition, these apps let you automatically scan products and make purchases using e-payment gateway integrations. Integrated e-payment options provide improved shopping capabilities and superior experiences for prospective customers. Businesses can use this app idea to bolster online retail experiences.

5. Health Check-up and Food Planner

Health is a priority today more than ever. That’s why health insurance has skyrocketed in the last decade with rising emphasis on disease prevention and management. The health check-up and food planner app checks your health on a daily basis and suggests the meals that you should consume to remain healthy.

Health check-up and food planner apps incorporate temperature measures, body mass indices, blood pressure, body weight, and calorie count metrics. Collectively, these metrics can be used to boost your dining experiences, especially if you run a fast-food, groceries, hotel, tours and travels business.

6. Voice Translation App

There’s no doubt that business is about communication and agreements. In the contract management process, a central part of negotiation is establishing clear communication that supports all procurement needs. Businesses engage in “buy-and-sell” processes that often involve communication between people of different cultures.

A voice translation app understands the rising globalization and multiculturalism. This app responds to differences in languages, especially between employees, customers, professionals, and associates of different cultures. A voice translation app is a superior tool if you’re looking to foster communication in a multicultural workforce environment.

7. AI-Based Picture Translation

We all have challenges translating road signs, pictures, images, and signatures – especially when traveling to another country or exploring a foreign culture. So, just like Google Translate or Lens, an AI-based picture translation app allows travelers to translate pictures, texts, images, and objects. AI-based picture translation apps would transform business experiences, especially enterprises looking forward to transforming and reinventing how they communicate to multicultural audiences.

8. Criminal Alert App

Businesses in warehousing, logistics, and procurement definitely need a guaranteed security solution. A criminal alert app is embedded in warehousing computers, personnel devices, and procurement endpoints to detect any anomalies in inventories. A criminal alert app is important for monitoring inventory inflows and outflows, and monitoring warehousing activities. This app provides end-to-end visibility to procurement processes, enabling store owners and warehouse floor supervisors to keep track of inventories.

9. Exam Study

Virtualization is changing traditional education with online distance learning opportunities. New learning platforms such as Coursehero, Coursera, Doordash, and Quizlet are at the center of traditional learning transformation. Already, schools are implementing software and adopting technologies to support this transformation. In responding to this shift, businesses in education and higher learning sectors may consider investing in these apps.

An exam study app is a virtual study app where students can meet virtually and revise for upcoming exams in a particular discipline. By using exam study apps, learning can be facilitated using discussions, study tools, and study materials. This app would definitely be a win for enterprises in research, academia, higher and Montessori curriculums.

10. Call Recording App

Cybersecurity is a rising issue in enterprise security especially with the uptake of digitization solutions in business processes. Unfortunately, despite the significance of cybersecurity in today’s online shopping, most customers still fall victims of phishing and spam calls.

Most businesses are investing and downloading call recording apps so that when they’re harassed by scammers, they can record, save and share the audio file with anyone. This app is critical for all enterprises that want to share scamming and phishing audio calls to internal personnel as a measure against cybercrime.

11. Tip Calculator

The tipping culture is forever changing and affecting businesses differently. This app has a calculator that allows faster entry of food bills when you’re dining with friends and family and you want to split the bill. The tip calculator calculates the total amount to tip. This app is a critical component for hotels, restaurants, and businesses in the hospitality sector where tipping is nigh.

12. Sell, Buy, Rent Apps

The sell, buy and rent app is just like the Facebook app but with added functionality. This app lets users hire products online, buy or sell. Apps like Airbnb, TripAdvisor, Expedia, Vrbo, and Plum Guide let you hire properties for a specified duration. However, a sell, buy, or rent app allows active customer-buyer engagements, facilitating property and goods transfer either through buying or renting out.

13. M-Commerce Apps

Mobile commerce, popularly referred to as M-Commerce, refers to shopping on a mobile device, especially a smartphone, tablet, or wearable. The future of m-commerce is bright with customers turning to mobile shopping solutions. This means that for forward-thinking organizations, a simple m-commerce app can put you ahead of competitors.

Mcommerce allows you to operate contactless ordering and delivery applications. This improves the entire customer service experience by using innovations such as virtual reality, artificial intelligence, and mixed reality. For instance, virtualization and mixed reality allows shoppers to try out new outfits before purchasing. That means that malls and fashion retailers must look at Mcommerce apps as the next frontier in retail fashion.

Contact NS804!

There’s no doubt that a superior digital retail strategy combines an intuitive, user-friendly digital store and a fully functional website. However, mobile apps are complementing digital retail strategies especially with the accelerated uptake of mobile solutions. Rising adoption of smartphones and infiltration of internet connectivity continue to define new shifts in mobile app adoption.

Contact NS804 to transform your business with intuitive mobile applications.