Mobile App Developers In Charlotte, NC

Charlotte, in North Carolina, is a populous and exciting city. It currently has a population of approximately 899,000 inhabitants and is ranked as the third fastest-growing city in the United States. Not bad, considering it had little more than 11,500 inhabitants in 1890. 

But where does this bustling metropolitan area get its name from? Surprisingly, it owes its name to Charlotte of Mecklenburg-Strelitz, a German princess who became the Queen of Great Britain and Ireland in 1761. And even the local public school education agency is named after this Queen.

While Charlotte boasts a fascinating past, it’s also a city set to succeed now and in the future. And that’s because it’s a major financial hub, with Bank of America, Truist Financial Corporation, and Well Fargo & Company having headquarters here.

Furthermore, all these financial institutions have embraced mobile app technology wholeheartedly. And to serve their clients efficiently, quickly, and safely — all three institutions have released mobile apps of extraordinary quality.

However, Charlotte’s not only a wonderful home for banking giants but also for other key players. Adecco Staffing, American Airlines, Atrium Health, Daimler Truck North America, Duke Energy Corporation, Food Lion, Harris Teeter, Lowe’s, Novant Health, and Wal-Mart all have a strong presence here.

All these companies, and even smaller businesses and startups, require the services of reputable mobile app developers to remain competitive. And since NS804 has an office in Charlotte, we can conveniently offer our expertise and services locally.

But what should businesses expect from one of the leading mobile app developers in Charlotte, NC? Below, we’ve compiled a list of what we can provide to all our clients.

1. Cross-Platform Development Experience

One of the perks of working with NS804 is that we’re a cross-platform mobile app developer. And beyond that, we also specialize in native app development, which means that we can deliver maximum performance to both your iOS and Android apps. Moreover, we ensure that the user interface (UI) and user experience (UX) remain native to the target platform.

2. Custom Apps That Suit Your Business

NS804 develops apps predominantly for small and mid-sized businesses, including startups. And we have a deep understanding of what makes these businesses tick and what kinds of apps will help them succeed. Should a store owner need a retail app to serve clients, we’re able to build a custom app that’s crafted to the store owner’s specifications.

3. Expert Implementations

Whether you need to integrate a relational database or implement an application programming interface (API), you’ll need the expertise of a professional studio. These implementations are complex and can pose a significant security risk if not done correctly. So, never go it alone, and instead, rely on the expertise of a professional developer to handle these tasks for you.

Why Mobile App Developers In Charlotte, NC?

If you’re located in Charlotte, then it’s better and more convenient to work with a developer established in your city. But more importantly, you need to work with a mobile app developer that’s built a reputation for professionalism and quality. Contact NS804 today to learn how we can help you create phenomenal apps that will help boost your business!

App Developers Richmond, VA

Richmond, Virginia, is a thriving and vibrant capital. Richmond is considered one of the oldest US capitals – Patrick Henry, one of America’s Founding Fathers declared in Richmond, ‘Give me death or give me liberty.’

Downtown Richmond has a remarkable collection of hotels, restaurants, museums, recreational areas, and real estate. All these businesses are gradually undergoing a massive shift towards digitization, especially in mobile app adoption.

So, if you live in Richmond or you’re running a business in either uptown or downtown Virginia, you’ll want to outsource the services of a mobile app developer.

The adoption of mobile apps has been a significant driver of Richmond’s economic transformation. The uptake of mobile apps by retail giants like Target, Mod&Soul, and Burlington continues to predict future trends in mobile app adoption.

So, if you’re looking for mobile app developers in Richmond, worry no more. NS804 has remained committed to providing superior mobile app development solutions – not only in Charlotte Colorado, but also in Richmond, Virginia.

NS804 serves businesses of all sizes and types and provides services tailored to your needs.

What to Expect from App Developers Richmond?

Here’s what to expect when you hire NS804 as your trusted app developer in Richmond:

1. Expertise

NS804 has committed itself to provide quality and reliable mobile app development solutions. Our team handles your project from conception to completion, following details and adhering to standard design procedures.

2. Versatility

NS804 mobile app developers have vast experience developing both IOS and android apps. We work with start-ups and middle-sized enterprises to identify their business needs and build apps that are targeted to their business needs. One of the things we pride ourselves in is the ability to provide cross-functional apps that serve both IOS and android.

3. Minimum Viable Product MVP

A minimum viable product is a prototype of the actual app. An MVP allows the buyer or client to test the performance and functionality of the app before the full product is developed. This prototype helps to identify gaps in operation and areas of improvement.

NS804 provides minimum viable products to its clients. NS804 app developer provides an MVP calculator to help clients determine how much they will pay to have the MVP developed. However, this step is critical because a prototype of the actual app will help you identify and fill gaps in performance, efficiency, and productivity.

4. Strategy

NS804 is a custom strategy provider. When you hire them as your preferred app developers in Richmond, they will sit down with you to identify what makes your business successful. From there, NS804 will scope a strategy on what your app needs to accomplish to suit your business.

5. Customer-centeredness

App development is a sophisticated process that requires careful planning and expert execution. App developers work with various programming languages and look at the interoperability of platforms in creating the best apps. So, to achieve superior results in app development, NS804 values the input of its clients. During the development process, the client’s input is critical. We capture details that the client wants to be included in the app and develop a product that best answers your questions.

Why App Developers Richmond?

Richmond is a thriving capital with immense growth potential. The presence of reputable shopping stores, malls, real estate, hotels, properties, and impressive infrastructure makes Richmond a destination for consumers and tourists.

Integrating mobile app solutions into your enterprise is a great way to keep clients engaged, whether inside or outside Richmond. Aim to create lasting relationships with your clients, whether they’re inside or outside Richmond.

App developers Richmond will help you connect with your customers with custom mobile app development solutions.

Contact NS804 if you’re looking for mobile app developers in Richmond.

 

Make Your App Simple to Navigate with These 6 Design Tips

Mobile app design is not all about looks and beautiful aesthetics. It’s sometimes about how easily users can communicate and interact with your app.

Think about app design as a concept that merges looks and interaction – aesthetics and functionality. And app navigation is like interactions or a conversation with an app.

So, making your app navigable is critical to the overall design work.

Here are six design tips to make your app simple to navigate:

1. Thumb navigation

Research has suggested that 49% of app users use only one thumb to navigate the phone’s interface. When designing, remember that your app will be used in numerous ways.

So, ensure that when designing, you place the most crucial features at the bottom of the app. This way, users can reach these features when using the phone with a hand or two.

2. Bottom tab bar

Many reputable apps, including LinkedIn and Instagram, place their primary features on the bottom tab bar. For instance, Instagram’s core functionality tabs are accessed through the tab bar, making switching between features easy.

So, when designing an app, ensure you do the following:

  • Avoid using icons of different colors at the bottom
  • Avoid scrabble icons at the tab bar
  • Show only the most frequently used destinations

You can always display a badge at the tab bar to show new information.

3. Card-style design

Cards are critical elements to use in your mobile interface design because they can display actionable features. The card-style design allows content to reveal itself to the targeted audience, making navigation easy and fast.

The card-style design further gives users the fun feeling of swiping left and right. For instance, the Google Primer App allows users to tap on each card and swipe the cards away anytime they are done reading what’s written on each card.

4. Avoid clutter

It’s advisable to keep your app clean and succinct. And by avoiding clutter, you make the app cleaner and easy to navigate. In addition, by removing clutter, you prioritize content, and the space, whether white or black, contributes to readability.

5. Full-screen navigation

Full-screen navigation means you don’t save any space on your screen. This type of navigation can be beneficial and equally powerful for some mobile apps. The full-screen navigation is simply a navigation platform that lists all the navigation elements, and it’s great for simplicity and coherence if you select the colors properly.

6. Search box

Your users can feel locked in a dark room if you omit search navigation. Ensure that you incorporate a magnifying glass icon at the top of the app to give your users the liberty to search for whatever they want.

Adding a search box means liberating your users and letting them explore every nook and cranny in your app.

NS804 – App Navigation Made Easy!

NS804 is a trusted provider of superior mobile app design solutions for Android and IOS. NS804 seeks to provide clients – individuals, businesses, corporations, and organizations – with clean interfaces and functional apps that answer difficult questions.

In addition, NS804 apps meet the criteria of simplicity and functionality allowing consumers to enjoy all that an app has to offer.

Contact NS804 for superior mobile app design in Richmond Va.

What Can Your App Metrics Tell You About Your Customers?

App metrics will help you succeed as an appreneur or even as an enterprise releasing one or more apps. After all, it’s never a good idea to push out an app without monitoring its key performance indicators (KPIs). And that’s because you’ll be missing out on crucial information that impacts your app in its entirety.

Just think for a minute that you’ve spent a lot of time and money on a food ordering app. Many users download it, but you receive very few orders. Having failed to add mobile app metrics, you’re left bewildered as to why this occurs. To top it off, you’re left guessing about what needs to improve, apart from a few negative user reviews.

The hard truth is that you should never have to guess what’s wrong with your app. Instead, you should know how it performs during its entire lifecycle. And app metrics will also help you learn more about your customers, which we’ll discuss in more detail below.

Learn More About Customer Device Specs

You should add metrics that monitor your app’s performance and user experience (UX) from the get-go. But why is this so important when your app runs fine on your test devices? Your test devices only offer a limited view due to the massive variety of devices available, especially in the Android space. It’s a technical impossibility to test your app on the thousands of different Android smartphones, tablets, and TVs that your users may own.

However, your mobile app metrics will let you know how your application performs after the user installs it. You’ll gain access to valuable data, such as the user’s device operating system (OS), screen resolution, load times, and crash reports. Moreover, you’ll have a granular view of this data to allow you to pinpoint issues and fix them. Occasionally, you may detect these issues before most of your users do.

Mobile App Metrics Reveal Customer Engagement KPIs

Is your app engaging users, or are they uninstalling it in droves? Believe it or not, that’s one of the most important questions you should be asking. But it’s also one that you should be getting answers for immediately. And that’s because engagement rates directly impact your app’s revenue, so never leave this to chance.

Your customer engagement KPIs should reveal the following: average number of screens per visit, session length, stickiness ratio, retention rate, and churn rate. Furthermore, you should have detailed data on daily, weekly, and monthly engagement per active user. 

Monitor Customer Spending Habits

Your app’s supposed to make you money, so you need to know if your customers are actually making purchases. Also, integrate the necessary application programming interfaces (APIs) to facilitate and monitor all payment methods. Nowadays, users like to make payments using Apple Pay, Google Pay, PayPal — and several other payment services.

But what customer revenue metrics should you monitor? You’ll need to look at the following: average revenue per user (ARPU), number of purchases, time to first purchase, customer lifetime value (CLV), conversion rate, and cost per install (CPI).

In Conclusion

Mobile app metrics, when properly implemented, reveal much about your customers. And the data you collect and analyze will help you to pinpoint issues that impact your app negatively. Thus, allowing you to make fixes and roll out updates that actually make sense. Contact NS804 today to learn how we’ll help you integrate app metrics to unlock the true potential of your applications!

How to Make an App User Friendly

Mobile applications continue to be critical tools for our everyday lives. Many factors must be considered when creating an app including; services provided, layout, design, features, and user experience.

Development of mobile apps requires a lot of effort and ingenuity with each app designed to solve a particular problem. However, what makes an app stand out is the user experience which can make a significant difference in making an app successful and stand out from the rest.

There is growing competition for app developers to create quality popular apps. With so many apps out there, users have a wide array to choose from. This makes app retention crucial by not only making the experience awesome but also being functional by solving the user’s problem.

So how do you make your app user-friendly in a highly saturated space? Well, making an app user-friendly requires some elements to collectively work together to achieve this goal.

1. Keep it Simple

The most important tip for making an app user-friendly is simply making it simple. The end user is likely to stay on an app that is simple and easy to navigate. Instagram and Tik Tok are some of the most popular apps which is because of the basic functionality that makes them easy to use.

A basic design must hook users who are not particularly tech-savvy and appeal to those with short attention spans. The average user is usually not interested in all the features of an app. Most users are focused on functionality and convenience when using the app.

They want to navigate the app seamlessly without feeling overwhelmed with information or complex features. An easy-to-use app means a new user can jump straight into the app with zero familiarity yet be able to navigate with ease.

Keeping it simple with an easy-to-understand layout and design creates a pleasant experience.

2. Understand the Target Market

The user interface and experience are based on user demands and behavior. User demands are typically the issues, difficulties, or obstacles that users are trying to address with the app.

User behavior on the other hand is the general pattern of characteristics that the target market shows while attempting to solve the issues.

For instance, younger users heavily rely on apps for on-demand services, whereas elderly users enjoy the personal touch of phone conversations. To make an app user-friendly, it is essential to comprehend the subtleties of user wants and behavior.

Making an app with the preferences of your target users as the top priority will ensure that you are creating something they will enjoy and use repeatedly.

3. Make it Safe and Secure

People are becoming more aware of the threat of hackers and the potential dangers of information getting leaked to the wrong hands. Users want the assurance that the data shared on apps are secure and will not be accessed or used illegally. This is especially true for apps that collect sensitive data like credit card information, medical data, or bank details.

For such apps, the consideration of security cannot be overlooked. Any app with security breaches is going to have a negative outlook with users who will avoid it completely.

Therefore, you should take all necessary steps to ensure that users of your application do not suffer any security breaches. Many apps employ a Facebook or Google sign-in as a method of contracting out their security procedures to a trusted vendor.

The first thing users notice once they launch an app is a design, color, and layout. A basic color scheme is appealing and user-friendly as opposed to a clash of various bright colors. The design should be attractive yet simple without being overbearing for the users.

The layout should be clean without too much going on to convey an application with extraordinary visual appeal. All in all, the design and layout should be simple with icons and paths that make it easy for users to navigate the app.

NS804 – Making Your App User-Friendly

NS804 is a trusted provider of superior mobile app solutions. We help individual businesses and large companies navigate the difficult process of developing an intuitive and user-friendly app. At NS804, we work together with clients to identify their different business needs and deliver mobile app solutions that address these issues.

Contact NS804 for superior, user-friendly mobile apps.

What Are The Most Profitable Apps In 2022

Knowing which are the most profitable apps is a huge advantage. After all, knowing what types of apps gain traction with users helps appreneurs pick projects that will likely succeed. And given the maturity of the app market, it’s wise to reevaluate what works in today’s marketplace, as what was popular several years ago may have fallen out of favor with users.

But what apps are truly profitable in 2022? It shouldn’t surprise anyone that Bumble, Facebook, Instagram, Spotify, TikTok, Tinder, and YouTube lead the way. However, we should delve deeper to see what segments attract users and lead to profitable apps that become household names.  

1. Dating

Dating websites were somewhat of a peculiarity when they first appeared in the ’90s and were generally considered an avenue for loners and losers to get a date. However, that’s no longer the case, as we all know someone that has found love or even tied the knot through a dating site or app. And, likely, this person is neither maladjusted nor hopeless in love.

The truth is that dating sites and apps offer a convenient way for busy professionals, students, and even elderly persons to meet potential suitors. And given the popularity of Bumble and Tinder, many people find it easier to meet others through these apps than in real-life social settings. So, dating apps have become something of a necessity in today’s more atomized world.

2. Entertainment

Some of the most profitable apps revolve around entertainment. And it’s easy to see why that is, as smartphones and tablets have primarily become content-consuming devices. Users love watching movies through streaming services such as Netflix and listening to music on Spotify.

Even game cloud and streaming services have become popular recently. Microsoft’s Xbox Game Pass allows users to play Xbox exclusives for a monthly fee and without needing to own a console. 

3. Gaming

The mobile gaming sector should reach revenues of $164.10bn in 2022 and $241.40 by 2027. While that’s impressive, it also gives us a clue about the feasibility and vitality of mobile gaming. Moreover, games offer several ways to generate revenue via ads, in-app purchases, subscriptions, and upfront purchases.

But making games can be difficult and risky, especially for inexperienced developers. Newbie, small, and cash-strapped developers will find that creating impressive-looking 3D games or content-heavy RPGs is overambitious. And the likelihood of completing such games on time is next to impossible without cutting corners.

Thus, new developers who want to make mobile games should pick a game genre that’s popular but also doable. It’s better to tackle a battle card game or a visual novel than to attempt to make the next Genshin Impact.

4. Social Media

Many users prefer to stay engaged online via their favorite social media platforms. And if you’re wondering what grandma and grandpa are doing on their phones, they’re likely checking in on loved ones on Facebook or Whatsapp. They might even make a few online purchases, buying goods or services from marketplaces inside these very apps.

The marketing and money-making opportunities of social media apps are almost limitless. Gone are the days when most users would scout the web, perusing forums and websites that interest them. Today, they can find everything they’re looking for on social media and rarely have to leave the platform unless necessary.

The Bottom Line

Current trends show that the most profitable apps serve users in areas that truly make sense. In today’s atomized society, people have a greater need to connect. Thus, both dating and social media apps fill that void incredibly well. And people also require entertainment, which is where streaming apps and mobile gaming thrive. Contact NS804 to learn how we’ll help you create top-earning apps today! 

How Do Free Apps Make Money

The mobile app market is highly lucrative. In 2021, the mobile app market was estimated to be worth $187.58 billion and is projected to reach $207.53 billion by 2022. According to PRNewswire, the mobile app market witnessed year-over-year growth of 20.45% in 2021 – a clear indication of its potential as an industry.

So, the mobile app market is a productive and high-income sector worth considering. Today, more than ever, people are turning to mobile apps for almost everything – shopping, communicating, gaming, social interactions, chatting, and even trading.

But how do these apps make money given that 97% of Google Android apps were downloaded for free in July 2022? How do free apps make money if most people download these apps for free?

Freemium vs. Free Trial Apps

The free app market is broadly segmented into freemium apps and free trial apps. Freemium apps allow users to access an assorted list of features for free, but the free trial apps let users interact and access the full functionality of all apps for a limited period.

According to reports, freemium apps have an app conversion rate of 30% while free trial apps may attract up to 50% conversion rates. Either way, these apps end up making handsome incomes for their developers and even founders.

So, here’s how publishers monetize free apps.

1. Paid ads

Interestingly, paid ads are among the leading income-generation strategies today. The same is true for most things, including mobile apps. Free mobile apps leverage paid ads in the following ways:

  • CPM – The app developer is paid a certain amount of money for app impressions
  • CPC – Revenue is generated based on the number of clicks achieved in an ad
  • CPV – Revenue is determined by the number of views per app user
  • CPA – This revenue is gained when users directly install the app on their devices or when they purchase products or services directly using links attached or embedded in the app.

So, it’s advisable to subscribe to some paid ads if you’re not charging your app users. However, always remember that when you take the advertising route, you don’t downplay the user experience with excessive ads.

Excessive ads may greatly impair the user experience, thus being counterproductive to your app monetization strategy.

2. Subscriptions

Subscription is the most cost-effective and straightforward way of monetizing an app. Think of any free app, do you pay to access additional features or do you access all features for a limited period? Either way, you end up wanting to pay for a subscription.

An obvious and straightforward approach by app publishers is to give the apps free of charge and then charge subscriptions for users to continue using the service. That means you only get to access the app’s full functionality after you’ve secured a paid subscription.

Tinder, Disney, Pandora, Netflix, Hulu, Twitch, ESPN, and HBO Max are some of the most popular paid app subscriptions globally.

3. Direct selling

Selling merchandise is a proven way of monetizing your app. Most app publishers build or design free versions to sell products such as clothing, apparel, toys, and accessories.

Most of these products are sold through email marketing or sold directly using the app. So, if you’re considering an innovative way to push your new clothing or toy brand, look no further, a free app can be a hidden ingredient to a potent cocktail.

Contact NS804 for inquiries on app costs and app development solutions.

Mobile App Design Process: How To Get Started

The mobile app development and design process can become complex if you rely on disparate teams or freelancers to create your app. But if you work with an experienced development studio, such as NS804, it’s a streamlined process. At least, that’s the case on your end. Even so, it’s still crucial to understand what this entails to best plan your next move.

And whatever you do, you’ll need to consider your mobile app design process from the get-go and in its entirety. Don’t write a single line of code or start hiring developers without doing the following first!

Start By Asking The Hard Questions

You may have formed a mental picture in your mind’s eye of what your app will look like and how it should function. Moreover, you may be using a popular app that’s left a good impression and want to emulate its better qualities.

But is it wise to invest time and money in an app based on the above criteria? The short answer is a clear no!

Instead, you need to identify what problem your app aims to solve. You can start by asking yourself what problem you’ve faced in your daily life and how an app could solve it effectively.

But don’t stop there. Ask a series of questions that will help you identify all the possible pain points users may encounter and how your tentative app will solve all of these. And while this seems simple, it’s the first and most vital step in the mobile app design process, so don’t ignore it.

Design Your App

Now, it’s time to design your app, but it will likely take the form of wireframes, a series of 2D diagrams that act as a blueprint. And you’ll ignore elements such as colors, fonts, graphics, and styling for now.

However, you may need to build a more elaborate prototype if requested by stakeholders before they greenlight the app’s development. If that’s the case, you’ll likely spend more time on the prototype’s user interface (UI) and user experience (UX).

But you also need to understand that app design never ends, as it’s an iterative process. Thus, you’ll do this near the beginning of the mobile app design process and whenever you give your app a UI/UX refresh.

Conduct Market Research And Competitive Analysis

At this point, you have a vague idea of what form your app will take. But you’re still unsure if there’s a market for your app. And even if there is, you don’t yet know what will make it appealing to users. Furthermore, your brand positioning strategy and business considerations will impact the direction of your app.

So, you’ll need to conduct market research and competitive analysis that help answer the following questions:

  • What pain points are users regularly experiencing?
  • Does my app address these pain points?
  • What will make my app appealing to these users?
  • What market am I entering? (e.g., entertainment, productivity, social)
  • How competitive is the market segment that I’m entering?
  • What are the top performing apps in my category?
  • What makes my app better than these top performers?
  • What sets my app apart from those released by competitors? (not necessarily top performers)

And you can take things a step further by building user personas and asking the following questions:

  • What type of person will use my app?
  • Where does this person live?
  • What are the demographics of this person?
  • What pain points does this person regularly experience?
  • What are this person’s likes and dislikes?

The Bottom Line

Whether you’re an appreneur or an organization releasing your first or hundredth app, you always start with the mobile app design process. And that’s because you need to know how your app will look and function early on.

Furthermore, you need to know whether your app truly addresses users’ needs and if there’s a sizable market that will make it feasible. Contact NS804 to learn how we’ll help you create best-in-class apps by following tried and true practices!

Transitioning to Apps? Tips for Training Employees

The Technology Adoption Model TAM answers perhaps the trickiest question about tech adoption: why are employees reluctant to adopt technology or unwilling to partake in new technologies?

Based on documented research and empirical evidence, two factors propel people to adopt new technology: perceived usefulness and ease of use. People adopt technologies if they perceive them as handy and easy to use. Your employees are likely to adopt mobile apps if they perceive them as useful or easy-to-use.

So, when deploying a new technology that’s complex or sophisticated, you’ll find that your employees are somewhat reluctant to adapt or learn. While the ever-evolving and improving access to new technology, including mobile apps, is critical for businesses, it’s frustrating for employees.

The key is knowing how to train and equip your employees with the right skills. So, if you’re transitioning to mobile apps, here are some tips for training your employees.

Tips for training employees:

1. Trainers need to know the mobile apps themselves

A vital part of successful change management training is equipping trainers with the relevant skills, knowledge, and proficiency. Your employees cannot excel in mobile app training if the trainers are not competent in handling this transition.

So, in conducting an organizational-wide overhaul of mobile app training, ensure that your trainers are competent professionals proficient in high-end software and best-in-class hardware.

2. Make training a priority

A majority of organizations assume that by asking their employees to reserve time off and learn new software, the employees will automatically alter their schedule in favor of education or learning.

The truth is that employees will forgo learning in favor of their daily work. To succeed in a solid change management training plan, you must allocate the resources and time required for employees to learn.

Make learning a priority by ensuring that the training program is carefully packaged, well-designed and comprehensive in its reach and scope. In addition, offer incentives for the training by conducting tests and rewarding the winners. Incentives will encourage active learning and training.

3. Set realistic deadlines and roll-outs

It’s crucial to set clear and realistic deadlines on project deliverables. Ensure that your employees understand the training aims and goals and meet the underlying course objectives.

For instance, if you’re training them on mobile app security, ensure they can spell out mobile security measures and implement security practices around mobile app use.

Engaging your employees to gauge their understanding of mobile apps is crucial in evaluating the impact of the training. In addition, when rolling out a new mobile app, ask your employees to download it and interact with it days before launching it.

4. Improve learner engagement

Last but not least, improve your learner engagement. That will help your employees appreciate your mobile app transition. Your employees don’t want to be stuck for hours learning how to download, deploy, or manage mobile apps.

Instead, they’re interested in what the mobile app can do in real-time. So, request your employees under training to order product(s) from the app directly and schedule deliveries. You can use these deliveries as incentives to reinforce the learning and training. You can introduce creative and exciting ways to learn, including active demonstrations.

NS804 – Transforming Your Mobile App Experience

NS804 offers custom-built mobile apps for businesses of all sizes and sophistication. Inquire from NS804 the solutions and offers they provide if you’re embarking on your next mobile app design project.

NS804 guides clients, organizations, institutions, governments, and businesses on mobile app design and development. We help clients curate the best-of-breed apps for their establishments, regardless of purpose, sector, or size.

And if you’re transitioning to mobile apps, we advise that you equip your workforce with the relevant mobile app training and education. The forever-changing mobile landscape demands that employees remain proactive to new solutions.

Contact NS804 for inquiries and solutions on mobile app design and development.

4 Ways Service-Based Contractors Can Benefit from a Mobile App

In industrialized economies, service-based contractors grease the wheels in the market segments in which they compete. They allow enterprises, large and small, to outsource vital business processes to function more smoothly and cost-effectively. And that’s great, but how do contractors reduce their costs while increasing efficiency?

A way to change gears and turbo charge any service-based business is with a mobile app. And why that’s the case is because a mobile app helps automate various crucial tasks. Thus, reducing or cutting out staffing overheads almost entirely. Furthermore, a mobile app never sleeps and provides service around the clock.

And if you’re a contractor, all this may sound very enticing. But a mobile app doesn’t only help automate things, as it’s also capable of so much more. Below, we’ll go into greater detail about what mobile apps can do for service-based contractors.

1. Reporting Tools For Contractors Working Out In The Field

Let’s consider for a minute that you run a data center maintenance service in your area. And you have several technicians that drive out to these data centers, many of which are out of town. Now, you want all these technicians to keep you informed and report on all the maintenance work done at these sites. Preferably, you’ll want to have all reports submitted as quickly as possible to inform the client of any issues that will impact business.

But how do you do this without having your technicians come to the office or engage in costly phone calls?

Well, the most efficient way is by implementing powerful reporting tools in a mobile app, which may run on a tablet or smartphone. And this app may also include a checklist, which technicians need to check off to show that they’re working within established maintenance protocols. Furthermore, technicians can conduct security audits and report any breaches and discrepancies.

Once they input this information, the app will immediately send it to your servers and update the client’s maintenance report in real-time. In case of a breach, you can respond immediately by sending out a cyber security specialist and notifying your client. The quicker you respond, the higher your chances of dealing with a security breach and keeping your client’s data safe.

2. Enhance Collaboration With A Project Management App

It matters not if you’re running a data center maintenance or a packing service, as you’ll be dealing with customer demands, deadlines, and staff management issues. So, you’ll need tools that make collaboration a breeze, regardless of whether your staff comes to the office, works remotely or both.

A well-designed custom project management app will empower you and your staff to make the right moves. It should have an easy-to-understand user interface (UI) that your non-tech-savvy employees can navigate easily. But user-friendliness isn’t what this app is all about, as it will also need several vital features.

It should have a task tracker that can handle multiple projects, even thousands, if necessary. Moreover, it should accurately track and record the following: assigned staff, client information, due dates, project status, task descriptions, and task priorities. To better organize tasks, use a Kanban board combined with advanced filtering features to sort through multiple projects quickly.

And it’s necessary to implement a timer that accurately tracks the duration of all tasks. You may record this information and make it available in a timesheet. It will also help you determine the completion of projects, bill clients, and pay staff. Furthermore, you can integrate multiple payment processing platforms such as PayPal and Stripe for all digital transactions.

So, you can effectively turn your project management app into a central hub for handling the most crucial business processes. And when you grow your service-based business and need additional features, you have options. You can either add these to your project management app or develop another app that integrates with your existing systems.

3. AI Chatbots Apps Make Contractors Available 24/7

Clients hate it when they can’t reach their contractors on the phone or have to wait for an email response. They expect to speak to a company representative immediately to help them with any issues they may encounter. But as we all know, that’s not always possible, especially if the contractor is small in size without enough staff on hand. Or can’t afford to hire a call center to handle all incoming calls.

However, neither is a good excuse as to why contractors of any size can’t respond to their clients. Not only is this unprofessional, but it will also cause clients to reconsider working with contractors that don’t seem helpful.

So how do we solve this problem and provide clients with a 24/7 response channel? Well, a mobile app can act as a viable communications channel. And if we implement AI chatbots within the app’s messaging service, clients can have their queries answered by these chatbots immediately. In fact, AI-powered chatbots will seem so convincing that many clients won’t even realize that they’re not conversing with actual humans.

Furthermore, the beauty of chatbots is that they’re incredibly versatile. You can make them conversational so that they can be more engaging. Alternatively, they can operate as virtual assistants and be very informative to help clients with deeply technical issues.

And from a development standpoint, all the major technology companies have a chatbot or virtual assistant platform. Apple has Siri, Google has Dialogflow, and Microsoft has Azure Bot Service.

4. AR & VR For Interactive Training Sessions

Perhaps your company offers online and offline training services to clients. But you want to stand out by providing them an interactive and meaningful experience they won’t get anywhere else. And the best way to do this is with augmented reality (AR) or virtual reality (VR) mobile apps.

You’ll opt for an AR app if your training sessions require interaction and representation of the real world. For example, you may be training a client’s employees to detect and repair gas leaks on actual gas pipes. The AR app will aid them in correctly identifying the fittings, piping, and tubing as they pass the smartphone camera over these. And on the smartphone display, a description of the part with a visualization of the tooling and repair methodology will pop up.

But you may opt for a VR app if you need to simulate various dangerous scenarios related to gas leaks. Perhaps, you need these employees to fix gas pipes located in areas with highly combustible materials nearby. But you don’t want to put these employees in harm’s way, so it’s preferable for them to receive training in a virtual environment that’s completely safe.

The VR app will show a realistic 3D representation of the test environment with the pipe fittings. And each employee will wear a VR headset made exclusively for smartphones, such as the Samsung Gear VR. Then, the app will use a smartphone’s accelerometer to track head movements and the VR device’s controller to execute actions. For most employees, the experience won’t seem much different from playing a game from a first-person perspective.

The Bottom Line

Service-based contractors have become indispensable in modern economies. They help businesses of all sizes achieve their goals by providing services that are beyond the capabilities and scope of these businesses. And with the right kind of mobile apps, contractors can meet and surpass the expectations of even their most demanding clients.

Contact NS804 to learn how we’ll help you create outstanding mobile apps for your service-based contract business!