App User Acquisition: How To Attract And Retain Users In 2024

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Mobile app user acquisition is a long and complex process that will inevitably consume your time and resources as an appreneur or developer. While that may sound scary, it’s a process you can master and gradually reduce the time and money you need to make it worthwhile. Of course, you can make things easier for yourself by partnering with an established studio like NS804 to help you navigate those rough user acquisition waters.

Whichever path you choose, it’s worth knowing what the user acquisition process entails. We won’t say it’s easy because it’s not, especially with the overly stiff competition you will encounter in the app stores. Google Play is a good barometer of what to expect in 2024.

In February, around 52,000 apps hit the store, which is significant but also denotes a downward trend in app releases. Five years ago, during the same period, approximately 141,000 apps made it to Google Play. While this does show an environment with less competition than before, it also projects many hard truths about the current state of the mobile app environment.

In previous years, it was easier for developers to release low-effort, buggy, and even malicious malware-infected apps. That period is no more, as Google Play follows in the footsteps of the App Store. That means the app stores have no tolerance for apps with poor usability and violate user privacy and safety.

Inevitably, you have more hoops to jump through for your next release since the bar is set higher. So, your app user acquisition strategy for 2024 is more involved. Both the app stores and the users demand more from you, and you need to deliver to attain success and retain it for the long term. 

Why Does Mobile App User Acquisition Matter?

Mobile app user acquisition is a thorough and involved process for obtaining new users for an application, primarily for mobile devices. For this process to succeed, it’s necessary to implement several marketing and promotional strategies that will inevitably increase the rate of downloads and installations of an app.

The best app marketers know that it’s crucial to attract users who are the likeliest to engage with the app. For example, the target users for a dating app like PreVue are those seeking serious relationships. So, it makes little sense to market this kind of app to those who are into the hookup culture and short-term relationships.

Furthermore, app marketers will use advertising and other promotional channels to reach the app’s potential core audience. They will also implement App Store Optimization (ASO) and finetune it to ensure the app enjoys a high visibility and conversion rate in both the App Store and Google Play. Several ASO techniques will also apply to the growing number of third-party app stores available, even for iOS devices.

Without app user acquisition, it’s almost impossible to attract a large enough audience to cover development costs. While you’ll hear about a few apps gaining traction due to word of mouth and organic growth via ASO, these are edge cases. Unfortunately, most apps fail due to a lack of marketing efforts, which only underlines how crucial this process is for releasing mobile apps in 2024 and beyond.

What Steps Are Necessary For App User Acquisition?

It’s necessary to follow these steps to start acquiring users for your app:

  • Pinpoint your target audience: Find the demographic data, behaviors, and interests of your app’s potential audience. Then, tailor your marketing efforts to target this audience as effectively as possible.
  • Implement ASO: Optimize your app’s title, keywords, description, and visual assets. All these steps will help improve its visibility and ranking in all relevant app stores.
  • Create appealing visuals: All your app’s icons, screenshots, and videos must captivate user attention while showcasing the app’s key features. If you do this right, it will dramatically increase your app’s download numbers.
  • Targeted advertising: Use several online and social media ad networks to broaden your reach and grow your audience. But be mindful of your ad spend and always A/B test all your ad campaigns.
  • Work with influencers: Reach out to influencers so that they can promote or endorse your app to their followers. While this is an effective way to gain additional exposure for your app, it will also come at a cost since many influencers charge according to their audience size.
  • Social media marketing: Build your community on the most popular social platforms by creating content your target audience will enjoy and share. However, this is a time-consuming process that you may want a digital marketing agency to handle for you.
  • Start a referral program: Motivate your existing audience to refer friends and colleagues to download your app by offering them rewards or exclusive content.
  • Encourage user reviews and ratings: Always ask satisfied users to leave reviews and ratings, as these help potential users to try your app. If users leave negative reviews, courteously respond to these and make the necessary improvements to your app based on user feedback.

Should I Try Content Marketing To Acquire New Users?

Content marketing is tricky to pull off successfully, especially if you don’t have any prior experience in this approach. If you don’t know how to create compelling and informative blog posts, videos, or podcasts, it’s best to avoid content marketing. Moreover, you’ll need to create and share lots of content consistently, which will take up many hours of your valuable time.

Alternatively, you can hire experts who can create content on your behalf, but that will come at a cost. If your budget allows for this, content marketing will provide several benefits.

Initially, you’ll grow audience awareness of your brand and your app. Users love to read blog posts or watch videos about how apps start from the concept phase and enter production. They also enjoy developer interviews and behind-the-scenes content, giving them an insider’s view of the app development process.  

All this will help your potential audience feel more connected to your brand and its app. So, you’ll drive them down the marketing funnel from the awareness stage onto the consideration stage if you’ve kept their interest. If you’ve built enough trust and conveyed your app as a solution to your audience’s problems, you’ll drive them further down the funnel and increase your conversion rates.

If enough time and effort goes into content marketing, it will significantly help your app user acquisition efforts. A side benefit of content marketing is that it will make you and your brand come across as experts in your field or market segment. But only if your content is available on a high-ranking website you own or other authoritative websites, video channels, or podcasts.

Is The Freemium Model Effective For App User Acquisition In 2024?

Yes, the freemium model is still effective, but with a few caveats. As part of your app’s marketing strategy, you must fully comprehend your target audience. Are they the kinds of users who prefer freemium apps, or do they detest the model? If they’re in the latter camp, your app will fail upon launch, and you’ll need to make several crucial changes very quickly, at additional costs to you.

The freemium model only works if your users are willing to pay for a premium version of your app but still need to try a free version first. Even with the reduced feature set of the free version, users must accomplish a few critical tasks with your app to appreciate its value. If your freemium app conveys all this effectively, it will be easier to convert users to the premium version.

However, the freemium model works best with apps that attract massive audiences. In the gaming sphere, Fortnite, the third-person perspective (TTP) looter shooter, is free to play but employs an in-game currency called V-Bucks so that players can purchase upgrades.

Outside gaming, Tinder, the popular dating app, has converted a percentage of its most loyal users into paying customers. Then, there’s Dropbox, the chart-topping cloud storage app that built its business on providing free storage to users. And users that need additional storage are more than willing to pay extra for the convenience that Dropbox provides them.

Therefore, if you wish to adopt the freemium model for your app, ensure that it can attract and retain a very large user base. This choice will also affect all the frameworks and application programming interfaces (APIs) you use to build your app since you’re building an app designed to scale. 

How To Retain Users With Enhanced Engagement?

No matter how well you’ve marketed your app and how many downloads it attained, it’s easy to lose users due to churn. Thus, you want to implement effective methods to retain these users for the long haul. Of course, you should use churn analysis tools to pinpoint why users lose interest in your app. But you can radically reduce churn from day one by taking the following actions:

  • Better onboarding: While this applies primarily to new users, existing users benefit from an easy-to-understand onboarding process. Whenever you roll out new updates and features, use videos and motion graphics to explain these cohesively.
  • Implement push notifications: Users who have downloaded your app but rarely use it need an occasional nudge. You can do this with push notifications so long as you don’t inundate your users with too many. Instead, keep your notifications focused on new features that add value or offer personalized solutions to each user’s needs or interests.
  • Reward system: Don’t allow your app user acquisition efforts to go to waste, so implement a well-strategized reward system. Incentivize your users to try new features or use your app for longer with rewards at timed intervals.
  • Gamification: Add a game-like experience to your app and combine it with your reward system to keep users hooked. Let users unlock cool extras like badges or gain entries on a scoreboard via a well-implemented gamification strategy.
  • Boost user social media activity: Many users enjoy sharing various aspects of their daily activities on their favorite social platforms. Make it easy for them to share fun and quirky in-app experiences with other users with a single tap.

What Technical Aspects Help Retain Users?

You must treat your app as an ongoing project that consistently receives regular updates, features, and improvements. This is crucial because users quickly lose interest in apps that don’t receive any updates after long intervals.  

Users expect your app’s user interface (UI) to improve and reflect the current trends in design and usability. If you enhance the look and feel of your app regularly, then you’ll retain your users even if new competing apps emerge in the marketplace.

Your app’s performance must also improve with each major update. Furthermore, users must enjoy a similar or better level of performance when they upgrade their phones. And when they upgrade the operating system (OS) on their devices, they should not experience any performance degradation.

Don’t forget to plan a roadmap for your app’s upcoming features. These must align with your business goals, your app’s position in the market, your marketing plan, and the feedback you received from users. You may also need to offer a response to competing apps when they introduce new features that your app lacks. Always communicate about an upcoming update of new features to your users to keep them excited and to retain them. 

In Conclusion

App user acquisition is not for the faint-hearted since it’s long, complex, and often challenging. But it’s a necessary process you must undertake if you wish to gain the maximum visibility, downloads, and installations your app can potentially attain. Furthermore, you must work on your app’s user engagement to retain the users you’ve already gained. 

User churn is a very real problem you can’t risk ignoring, so ensure you take the necessary steps to deal with it effectively. If all this seems too convoluted or troublesome and you’d prefer to work with a professional studio to handle all the minute details, we’re here to help. Contact NS804 today to learn how we can assist you in acquiring users and keeping them engaged for your next app project!

Google AdMob: Understanding Mobile App Monetization

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Developing a mobile app is difficult and often costly, so you must find a way to receive a just reward for all that hard work. One of the most efficient ways to do that is with Google AdMob, an advertising network that serves ads specifically for mobile apps. And while it is a popular Google service, it isn’t only for Android but also iOS devices.

But you may think that AdMob, or in-app advertising in the general sense, isn’t a great way to monetize your app. You may have heard horror stories of appreneurs and developers spending thousands of dollars on AdMob ads and receiving few downloads. Or they may have received hundreds of thousands of downloads, but revenue results were worse than expected.

The hard truth is that Google AdMob mobile app monetization is very tricky. If you implement the wrong strategy, you’re bound to end up with a shortfall in your ad budget — which you don’t want! That’s partly why so many digital marketing and advertising agencies have mushroomed over the past decade.

If you’re skittish about implementing AdMob, you should consider hiring an agency. Alternatively, you can partner with a reputable and multi-award-winning studio, such as NS804, to help you with your ad strategy. Getting that ad strategy right is crucial, as it will drastically impact the long-term fortunes of your app.

Whether you partner with NS804, an agency, or go at it alone, it’s best to understand what mobile app monetization entails. That’s why we’ve prepared this in-depth article that covers the benefits, drawbacks, and pitfalls of AdMob. We also reveal a few strategies to help you with the platform and alleviate some of your concerns and fears.

What Do I Need To Know About Google AdMob?

Google AdMob is hardly new at this point. On April 18, 2006, a business school student, Omar Hamoui, founded the ad network in California. In November 2009, Google began the acquisition process of the ad network that concluded on May 27, 2010. On May 16, 2013, Google announced during their I/O 2023 conference that they would revamp AdMob by integrating technologies from AdSense to assist developers in boosting their app businesses.

But has AdMob truly lived up to the promise of helping app developers with their revenue streams? Yes, the massive market share of the Google Mobile Ads software development kit (SDK) speaks for itself.

Near the end of 2023, developers integrated the Google Mobile Ads SDK in most mobile games. Approximately 75% of word games for Android and 32% of all iOS mobile games had an AdMob implementation. It also attained a respectable 55% for the fan-favorite casual genre on Android. 

While this doesn’t mean that every developer enjoyed huge revenues from AdMob, it does show confidence in the platform. Furthermore, in almost every metric, AdMob outperforms its main competitors like Appodeal, Meta Audience Network, and Unity Ads. But it’s not necessarily wrong to partner with multiple ad networks, as this may prove beneficial as part of your overall ad strategy. 

How Does Google AdMob Work?

Google AdMob lets developers display targeted ads within their apps for users to interact with. While the platform initially supported Adobe Flash Lite, Palm WebOS, and Windows Phone, those legacy platforms are no longer supported. Android and iOS still enjoy plenty of support and will likely remain at the forefront of mobile app monetization for the foreseeable future.

To enjoy the benefits of AdMob, developers start by integrating the Google Mobile Ads SDK into their mobile apps after following several guidelines. The platform is free to use, but Google does expect advertisers, appreneurs, and developers to follow its guidelines closely.

The SDK allows banner, interstitial, rewarded, and native ads to appear within an app. Then, developers create ad units within the AdMob dashboard and set their optimal ad formats, placement, and targeting.

The AdMob platform is also where advertisers go to bid for ad space. They will pick the kind of ads that will engage users the most based on their demographics, interests, and consumption of app content. Developers earn revenue through AdMob primarily based on user interactions with the displayed ads, such as clicks, impressions, or ad views. 

But how does Google AdMob work out the revenue for appreneurs and developers? The platform weighs up advertiser demand, ad format, and user engagement. Also, the app category, user location, and device used impact revenue substantially.

The good news is that you’ll have access to a plethora of this information since AdMob offers you powerful analytics and reporting tools. These tools will help you stay current on your app’s ad performance, revenue, and user engagement. Having immediate access to this data will help you refine your ad strategy to increase your app’s revenue.

Why Is AdMob The Best Choice For Android Mobile Apps?

It offers seamless integration with the entire Android ecosystem, which is massive. Considering that Android runs on smartphones, tablets, smart TVs, Chromebooks, and Windows PCs, you’ll want to use a platform that lets you monetize across these devices, with some restrictions on PCs.

Furthermore, most integrated development environments (IDEs) and game engines allow easy integration with Google AdMob. So, if you’re using Android Studio, Microsoft Visual Studio, or the Unity Real-Time Development Platform, you won’t run into trouble implementing your ads. That’s not often the case with some lower-profile ad networks, as there’s often quite a bit of tinkering and back-and-forth with technical support to get things running.  

Since AdMob enjoys so much support, even from the development community, there’s always a solution readily available. There’s almost a never-ending availability of code, documentation, and plug-in solutions for integrating AdMob with your favorite programming language, framework, and tools. So, you’ll never be in a situation where you’ll waste time dealing with tedious integration issues when you could be fine-tuning your ad strategy.

Is AdMob Any Good For iOS Mobile Apps?

Yes, Google AdMob is just as good for iOS as its Android implementation. It could even be one of the better choices since Apple discontinued its ad platform, iAd, in 2016. However, it’s common practice for many iOS app developers to opt for ad mediation services like AdMob, AppLovin, and ironSource.

Ad mediation lets appreneurs, developers, and publishers access several third-party ad networks through a single SDK. It’s a powerful tool because it simplifies the integration process. It also helps to improve the effective cost per mille (eCPM) and advertisement fill rates by picking the most optimal network per ad request.  

But what is eCPM, and why should you care? It’s a metric that helps you determine what you’ll potentially earn after 1,000 ad impressions. On the other hand, cost per mille (CPM) is a metric that helps advertisers determine how much they’ll spend per 1,000 ad impressions. It’s crucial to keep tabs on these metrics, as they reveal conversion rates, the level of user engagement, and if ad campaigns are successful.

Be aware that a growing number of iOS mobile app developers prefer to use alternative monetization methods. Due to the App Store having more premium apps than its counterparts, developers will often focus on paid apps, in-app purchases (IAP), and subscriptions.

One of the main reasons why iOS developers choose this route is because there’s a greater tendency for iOS users to spend on apps than Android users. Some iOS developers and publishers have tried mobile ads but later found that the other types of monetization earn them more. As an appreneur or developer, you should always try different monetization strategies to boost app profitability. 

What Google AdMob Ad Strategies Should I Implement?

There are several AdMob ad strategies you must apply to increase revenue, which are as follows:

  • Strategic ad placement: Test different ad placements and monitor user engagement. Continue to tweak your ad placement until user engagement is satisfactory.  
  • Ad formats: Implement several ad formats and ensure to serve the optimal format for each target group.
  • Targeting options: Use the platform’s targeting tools to serve ads relevant to each user. Constantly fine-tune this process to increase user engagement and subsequent revenues.
  • A/B testing: Always conduct A/B tests soon after you implement an ad strategy to determine if it is succeeding or if it needs further fine-tuning.
  • Analytics: Use AdMob’s analytics and reporting tools to gain insights into your app’s ad performance, revenue generation, and user engagement. Be sure to use this information to help you further hone your ad strategies and boost revenues. 

What Can Cause A Drop In AdMob Ad Revenue?

Several factors can lead to a drop in Google AdMob ad revenue. One of the most common factors is ad fatigue. Users don’t enjoy watching the same ads continuously within short periods and will subsequently engage with them less. Unfortunately, this leads to declining click-through rates (CTRs) and poor ad performance.

A decrease in user engagement within the app can also impact ad revenue. That’s mainly due to a lack of new features, outdated content, and poor app performance. Another cause for concern is market saturation, which often leads to increased competition for ad space. Furthermore, this drives down ad rates and decreases revenue in tandem.  

The wrong ad placement and format will also negatively impact ad revenues. Furthermore, unexpected events, seasonal trends, and changes in user demographics often cause ad revenue fluctuations. 

What Mobile App Monetization Strategies Can Benefit My App?

Mobile app monetization strategies are essential to succeed in the app space. But it’s the most optimal strategy that will help you unlock higher earning streams from your app. Here are several mobile app monetization strategies you should consider:

  1. In-App Ads: Displaying targeted ads to your users is one of the easiest ways to earn revenue from your app. But you must carefully monitor all metrics in your analytics and respond accordingly when Google AdMob revenue drops off.
  1. Freemium Apps: If you release a free version of your app with restricted features, you can later persuade users to unlock those features by purchasing the premium version. Offering extra functionality or content is an effective way to drive revenue, provided your target audience is willing to pay.
  1. IAPs: If you plan to release a mobile game, consider selling additional content, upgrades, and virtual goods. Users unlock these by making small microtransactions, which eventually end up in large amounts, especially if you build a large audience.
  1. Subscriptions: More app developers are implementing subscriptions, as it’s an effective way of generating consistent revenue. Users will pay a monthly or annual fee to access additional content and features.
  1. Sponsorships: Partner with brands to sponsor specific content or features within your app. You will generate additional revenue, whereas your sponsors will build brand awareness. 
  1. Data selling: A monetization strategy becoming increasingly common is selling data to advertising networks. However, the process of selling data must be ethical, lawful, and transparent to avoid angering your users and drawing the attention of privacy advocacy groups. 

How Is AdMob Improving In 2024?

On March 12, 2024, during the online Google for Games 2024 Developer Summit, an announcement about AdMob generated some buzz. A new real-time bidding feature and an upgraded mediation toolkit for Google AdMob will launch soon.

Furthermore, publishers can craft more dynamic ads to appear in-game environments. These ads will blend seamlessly into these environments and become more immersive to boost user engagement. Currently, developers are experimenting with these via the AdMob closed beta.

Due to user privacy concerns, Google will focus more on geo-based solutions in specific countries. The goal is to help advertisers invest further in these efforts and to gain additional insights into the performance of Android and iOS campaign spend. Be sure to take advantage of these new features to serve more exciting ads to your users and be more mindful of their privacy.

The Bottom Line

If you’re considering implementing ads in your upcoming app, then Google AdMob is one of the better choices — if not the best. While there are no guarantees that you’ll strike it rich, a sound mobile ad strategy will keep you on track. Contact NS804 today to learn how we’ll help you integrate AdMob ads and derive high revenues from your apps.

What Android Developers Need To Know About Google Play Submissions (2024 Guide)

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Google Play Store is the original and biggest store for Android apps. As of 2024, there are over 3.3 million apps listed on Google Play Store. The store organizes apps into categories to help users find apps more easily. There are features such as charts indicating the highest rated and most downloaded apps in each category. It is a rich marketplace with stiff competition for visibility. Google also has policies that developers must abide by and every app must pass a review process before listing.

In this article, we explain all that developers must know about the Google Play Submission process in 2024.

Creating a Developer Account

Publishing an app on the Google Play Store requires a developer account. A standard account only lets you download apps and other forms of content on Google Play Store. A developer account has more features including publishing apps and receiving statistical data on such an app. A Google Developer account costs a single one-time fee of $25. The account owner has to provide their name and address for verification.

A developer account lets a developer into Google’s cloud environment for app building. From here, a developer can access services and tools such as Google AI Studio, TensorFlow, Keras, Firebase, and Google Play. The Play Store is not only meant for app listing but it also has tools to help app owners create engaging experiences for users and maximize app revenue.

Google Play’s Developer Policy Center

Google Play has explicit policies that developer account owners must comply with to remain part of the community. First, Google Play classifies certain apps as ‘restricted content’ and has policies on each. For financial services, for instance, any app that provides financial services must comply with local laws wherever the app is offered.  The goal is to protect users from potential financial risks.

Google Play also has a policy on the appropriate use of other people’s intellectual property. Impersonation is also prohibited, including where an app is presented in a way that might mislead target audiences.

It is important to read all of the policies including that on the appropriateness of content that targets children.

Following App Development Practices

The success of an app is highly dependent on app quality, even before its submission for listing on the Google Play Store. Developers must pay close attention to the performance and speed of their apps. By hosting app servers on the cloud, developers can reduce an app’s dependency on the device’s processing power as well as minimize battery drain. Other best practices include thoughtful UX writing for easier and more intuitive navigation. With the use of consistent design elements (icons, color schemes, and typography), developers can achieve a great-looking app.

Carrying out proper tests before submitting an app not only saves time but also minimizes the chances of going to market with a bad product. An app that is ready for the market should be responsive when users are interacting with it. In addition, remember that an average user has over 30 different apps installed on their device. A single app’s drain on resources such as CPU, battery, and memory must be reasonable. Developers must track such metrics against world-class benchmarks.

App Packaging

An Android Package file (APK) is the file format used to distribute Android mobile apps. Developers prepare this file by compiling their code as well as images and other assets necessary to run the app. All these must be digitally signed for authenticity.  Normally, a production release APK should be signed by a certified authority.

Google Play requires developers to version each APK they upload to distinguish it from previous releases. A useful feature is that developers can submit incremental updates containing only changes to the app. This means that end users need not download a large file. Updates, therefore, take a shorter.

Your Google Play Product Page

The Google Product Page is the page users see when they click on your app from search results or from a list in a category chart. The page contains information users need to decide whether to install an app or not. During the submission process, you are required to provide the following information that will feature on this page.

App Name

The name of the app can only have a maximum of characters. Developers have the option to use different names to localize the app in different markets and languages.

Short Description

This is a summary that tells users what your app does and its unique selling point. One best practice is to avoid having a call-to-action at the end, inviting users to install the app. If useful, you should localize the description too.

Screenshots

These are images of your app’s different pages. Google Play allows developers to submit screenshots of the app on different device types. Developers can upload up to 8 different screenshots for each device type.

Icon

An icon is meant to be a memorable image that communicates what your apo is about. A high-fidelity image is recommended as the icon is used in different locations in the Google Play Store.

Preview Video

A preview video is meant to capture the essence of your app’s user experience. It communicates what still images cannot. The video is hosted on YouTube and developers only submit a YouTube URL in the preview video field.

Pricing

Google Play provides pricing templates to help developers simplify the distribution of paid apps. However, developers can opt to create their own pricing structures with the option to localize or use universal pricing. Google Play takes a service fee for paid downloads and in-app purchases too.

The App Review Process

When publishing an app for the first time or when pushing an update, developers should expect that a review could take up to a week before approval. There are quite a few tests that an app must pass.

An automated checks process looks out for malware and compliance with Google Play technical requirements. The app should be compatible with different user devices and Android versions. If the app passes this step, there will be further checks on the app’s content, functionality, and overall user experience. Human reviewers carry out this process to ensure that prohibited content and low-quality apps do not get featured in the Store. Normally, developers fill a rating questionnaire as guidance on the age appropriateness of the app’s content. This must be verified.

There are cases where the developers may be asked for further information to aid the review process.

Other reasons for rejection include cases where an app plagiarizes content from another app. The automated checks run by Google Play are meant to prevent spamming, which is the publishing of an app multiple times. Instead, the store is designed to prioritize value for users seeking solutions.

If an app Is rejected, developers receive a detailed explanation of the reasons. There is an option to appeal the rejection through the Develop Console. The support team considers all additional information provided and there are cases where this leads to approval after an initial rejection.

App Store Optimization

App store optimization is the practice of understanding factors that affect your app’s visibility and taking the right actions to maximize such visibility. For any app category, there are thousands of apps seeking user attention. Only through a combination of high quality and app store optimization will the chances of getting a critical number of downloads increase.

Keywords are the primary method to improve visibility. An app’s description must feature relevant keywords users are likely to use in their search. In addition, if there are other marketing efforts taking place away from the Play Store, such as on blog posts and social media, that content has to be optimized for the right keywords.

As mentioned earlier, high-quality screenshots and app icons will affect the first-time impressions of potential users.

Encouraging happy customers to leave reviews is extremely important. People rely heavily on what real users think of apps before deciding whether to engage or not.  Positive reviews are worth much more than an inorganic marketing budget.

App Analytics

The Google Play Developer Console provides a rich pool of analytics tools for developers to understand how their app is performing. Some of the most basic metrics include total installs, active users, revenue generated, and reviews. Users can quickly understand their churn and retention rates from the number of uninstallations.

Another category of insights revolves around user engagement with an app. Besides the number of active users, developers can see the average length of user sessions, the number of times users log in in a day, and how long it takes before a user returns to the app. This information is used to infer user satisfaction and to make improvements over time.

Crash reporting.

Google Play provides crash reporting tools to help developers understand the nature of errors that users encounter and other information to help troubleshoot and improve the overall availability and stability of the app.

Ratings

App users can also benefit from Google Play’s breakdown of user ratings and reviews. It is not enough to see the average ratings of an app. Developers can benefit from seeing how average ratings are evolving. Besides this, there are tools to analyze user sentiment, which can help understand users’ reactions to feature changes and pinpoint areas for potential improvement.

Geography and Demographics

Developers receive a detailed report on how their app is performing across different regions and age groups. Other useful ways to break down the data are device type, language, and Android version. All this helps determine the nature of content to feature on the app. For instance, if an app is attracting a global audience, the content should be relatable to a worldwide audience.

Carrying Out Successful App Launches

Once an app receives the green light for publishing, it is essential to have a well-coordinated launch process. A pre-launch marketing campaign helps to build anticipation for the app. Social media, newsletters, and influencer campaigns are just some of the ways to gain attention and build up to the launch date. A lot of apps also tend to have a website from where users are redirected to app stores to download the app.

It is possible to do a beta launch of the app to a limited audience who get to test and review the app. This helps gather feedback used to improve the app before it is available in more markets. Such segmentation can be done through geography or by sending an invite link through newsletters.

Once the app is live, you can get it featured in magazines, blogs, influencer channels, and newsletters. Where appropriate, events that gather user communities could also be used to create a buzz around the app. App owners also have the chance to use promotional pricing to help boost downloads immediately after an app launches or during significant moments of the year, such as Black Friday.

App Maintenance and Updates

Developers should have a policy regarding app maintenance and updates. It is very likely that once an app launches, users will have suggestions to make on how the app can serve their needs better.  In addition, any bugs realized should be fixed within a short window before they become a reason for uninstalling the app.

Updates should be based on user comments as well as a product roadmap. The development team should also look out for evolving security threats and push necessary fixes to address them.

Finding the Right Development Team

For app promoters, finding the right team to build your app from scratch until its launch on the Google Play Store can be quite a challenge. The right team should possess the right skills and experience in handling mobile app projects from start to launch. Failure to keep up with Google Play technical standards and community guidelines can cause projects to stall at the launch stage.

At NS804, we endeavour to deliver world-class business applications. Regardless of the stage at which we meet you, our team will walk with you until the app is ready for market. To engage with us, reach out through our website here.

App Store Submissions For iOS Developers (2024 Guide)

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The App Store is undoubtedly one of the most successful digital storefronts ever conceived. And that’s proven by a barrage of App Store submissions, ultimately leading to approximately 36 billion iOS mobile downloads in 2024. Interestingly, Google Play’s 129 billion mobile app downloads overwhelmingly surpass the App Store’s download figures. But that’s due to the higher number of Android devices in circulation. 

Even with this notable difference, no appreneur, business leader, or developer should ignore the iOS marketplace. Consumers in the US and Western European territories prefer iPhones over all the Android alternatives. The brand recognition, better security, and premium quality of iPhones have won over these consumers over the long haul. 

Furthermore, App Store users spend more on apps via in-app purchases, premium app purchases, and subscriptions. Whether we like it or not, iOS users are significantly more valuable to appreneurs and businesses than their Android-using counterparts. Unfortunately, this has led to a degree of elitism within Apple’s user base, but it’s best to ignore this sentiment and focus on what it takes to succeed in the App Store. 

Creating a marketable and high-quality iOS app should always take precedence. It’s usually your second step after planning your app or your third step if you’ve already built a prototype or minimum viable product (MVP). 

But what do you do once you’ve completed your app — do you hand it over to Apple and call it a day? No, App Store submissions are a more complicated affair requiring about as much professionalism, foresight, and dedication as your app development procedures. You can’t cut corners if you want to enjoy a smooth submission process in 2024, so we’ve compiled this handy guide to help you succeed with your iOS app launches.

Why Are App Store Submissions So Important? 

Apple built its reputation by delivering a computing experience that often exceeds anything similar by rivals. The computing giant’s world-beating product design and no-nonsense approach to quality leave many competitors far behind or trying to emulate the Apple formula. In most cases, these competitors fail since Apple has amassed the resources and top talent to remain in the lead.

But Apple hasn’t set the bar high only for itself and the industry; it has set the bar high for you as well. If you want to partake in the Apple ecosystem — especially the highly lauded App Store — bring your A-game to make it worthwhile. While the App Store was once a place for newbie developers to launch their careers or try out all sorts of quirky app ideas, this is no longer the case. 

Like many popular digital storefronts, the App Store has no shortage of apps of varying quality. As is the trend with most app releases, the higher-quality apps do better while their low-effort counterparts languish behind.

Inevitably, the more successful apps bring home more revenue, which also benefits Apple since it charges a 30% commission on in-app purchases and subscriptions. However, Apple offers other rates for small businesses and the European Union (EU). In either case, Apple earns more from its chart-topping apps like Roblox, TikTok, and Uber. 

Not every iOS app will set the App Store charts on fire, and Apple doesn’t necessarily expect this from developers. But it does expect them to meet their significantly stringent app review guidelines. The App Store is much more curated than rival storefronts, so iOS developers must meet a certain quality threshold when making App Store submissions. 

Why It’s A Prerequisite To Join The Apple Developer Program? 

Apple wants you to deliver your best work, so they’ve created the Apple Developer Program to help you with all the ins and outs of the development process. Enrolling in this program is mandatory if you want to develop for Apple’s platforms and release your apps on the App Store. There’s an annual fee involved that will set you back US$99. Apple also offers a program for enterprises for a fee of US$299 per annum.

Do note that enrolling in this program is legally binding, and Apple expects the following from you:

  • Apple ID with two-factor authentication activated.
  • Full legal name and address, and you must be of legal age.
  • Provide a D-U-N-S Number if you enroll as an organization.
  • Your organization must be a legal entity and have a publicly visible website under a domain name registered with your company.  

What Are The Benefits Of The Apple Developer Program?   

Apart from allowing you to make App Store submissions, membership will grant you access to the following tools: 

  • The latest operating system (OS) betas and software development kits (SDKs): iOS, iPadOS, macOS, tvOS, visionOS, and watchOS.
  • Apple’s proprietary integrated development environment (IDE): Xcode. 
  • Additional tools to facilitate quicker and easier development: CreateML, Reality Composer, and Xcode Cloud.

The Apple Developer Program also includes the following services for better app integration and a more meaningful user experience (UX): 

  • AirPlay: Allows users to stream across all their Apple devices. 
  • CloudKit: Access Apple’s iCloud service to store all your app’s data.
  • Core ML: Easily implement the latest machine learning (ML) models into your iOS app.
  • DeviceCheck: This helps keep the services running on your app and devices safe from bad actors. 
  • Face ID and Touch ID: Allows users to access your app with safety and usability in mind.
  • Handoff: Allows users to work uninterrupted when moving from one Apple device to another. 
  • HealthKit: This feature regularly provides users with the most up-to-date fitness data on their iPhone and Apple Watch devices. 
  • HomeKit and Matter: Users can control all connected devices in their homes. 
  • In-App Purchase and Subscriptions: By implementing the StoreKit framework, it’s possible to unlock additional app features and content when users pay. 
  • Push Notifications: Inform users of the latest content updates and events to retain or increase engagement. 
  • Sign in with Apple: Make app and website access simpler for users by allowing them to sign in with their Apple IDs. 
  • System Extensions and DriverKit: Enhance app functionality and security with Apple’s wide range of extensions. 
  • WeatherKit: This handy framework lets users access up-to-date information to help them stay safe during rapidly changing and adverse weather conditions. 

What To Check Before Making App Store Submissions?

To ensure that all your App Store submissions proceed smoothly, be sure to follow the points in this checklist: 

  • Rigorously and regularly test your app for any bugs and crashes.
  • Provide accurate and comprehensive app information and metadata before submitting. 
  • Keep your contact details current so the App Review team can contact you when necessary. 
  • Ensure that the App Review team has full access to your app, so provide a demo account if it relies on having an account to access features. 
  • All your app’s backend services must be live when under review.
  • Provide additional documentation to detail all your app’s more advanced or cryptic features. 
  • Regularly refer to Apple’s development, design, and brand and marketing guidelines to ensure your app complies with all these. 
  • If you’re a European developer, review the guidelines and notarization for iOS apps in the EU. 

Which Safety Rules Does The App Store Enforce?

The App Store places user safety and satisfaction front and center. Thus, objectionable content of any kind isn’t welcome. To avoid failed App Store submissions, be sure to comply with the following rules: 

  • Don’t add discriminatory, distasteful, or offensive content to your app. Be mindful of any content that aims to harm, humiliate, or defame users of any specific race, religion, gender, sexual orientation, or ethnic group. 
  • Avoid content that aims to shock and disgust users. 
  • Cut out any realistic or overly violent scenes from your iOS app or mobile game. 
  • Pornographic imagery of any sort is unacceptable, and so are any so-called hookup apps that lead to exploitation, human trafficking, and prostitution. 
  • Provocative and falsified religious messaging is not allowed. 
  • No depictions of illegal behavior, drug usage, or dangerous use of weapons must appear in your iOS app or mobile game. 
  • Never submit an app with false features or information or attempt to trick or defraud users. If your app tries to prank users via calls or the SMS/MMS messaging features, then the App Review team will reject it. 
  • Don’t submit an app to profit from human suffering due to wars, terrorism, and pandemics. 
  • If your app relies on user-generated content (USG), make it easy to filter and block abusive users and objectionable content. Be sure to publish your contact details so users can notify you of any related issues.
  • If you’re creating a children’s app, you may submit it for the Kids Category under specific conditions. Your app must not entice children to make purchases or have any external links. 
  • As an iOS developer, you must protect user data and disclose which third parties you partner with that collect user data.

Why Performance Matters During App Store Submissions?

The App Review team first looks at the overall completeness of your iOS app. So, you must submit a fully functional app that includes all metadata, even during the pre-order phase. If you submit a demo, ensure that it fully showcases the functionality of the finished product. Never submit an app with placeholder content, text, and non-existent app and company website links. 

The overall performance of your iOS app is another aspect that the App Review team will scrutinize. To ensure you submit a relatively polished and bug-free app, you must beta test regularly before releasing it officially on the App Store. Use Apple’s excellent TestFlight SDK for beta testing, and ensure that you submit these builds to TestFlight App Review.

Keep in mind that you’re not permitted to offer any form of compensation to beta testers. Also, you may not release your iOS app to the public during the TestFlight process. 

A big part of App Store submissions includes the correct and accurate completion of app metadata. Never leave this task to the last minute, as there’s plenty of metadata you must carefully evaluate and complete. You must include an app description, privacy information, screenshots, and previews accurately showcasing your app’s core features.

Every time you update your app, you must include new metadata that reflects these changes. Never misrepresent your app and its features in any way, as you risk being banned from the Apple Developer Program if you’re deemed untrustworthy.

Be sure to test your app on several iOS devices to determine whether it runs well on a wide range of Apple hardware. Moreover, ensure that your app runs smoothly on the latest version of the OS (currently iOS and iPadOS 17). 

Which Factors Will Impact Approval Of An iOS App? 

The App Review team will expect your iOS app to fulfill the following criteria:

  • Smooth functionality: Your iOS app must perform flawlessly and work as detailed by the notes and documentation you provide. 
  • Overall usability: Ensure that your iOS app complies with the Human Interface Guidelines set by Apple. The App Review team wants to see a well-designed user interface (UI) with consistency on every page of your app. 
  • App accessibility: Make your iOS app usable for those with disabilities. 
  • Easy navigation: Use recognizable UI elements for the buttons, tabs, and gesture controls of your app. New and longtime iOS users should feel right at home when running your app for the first time. 
  • Satisfactory performance: Your iOS app must load quickly and be responsive at all times, regardless if it’s running on newer or older devices. Ensure that your app keeps battery drainage and memory usage to a minimum to avoid rejection by the App Review team. 
  • Tight security: Ensure that your iOS app complies with Apple’s guidelines regarding app permissions, data encryption, and privacy. 
  • Legal compliance: Your iOS app must comply with all relevant regulations, copyright, and trademark laws in your region. In some cases, laws applicable in other territories may impact your app, so seek legal advice if necessary. 

In Conclusion

If you closely follow the pointers we’ve provided, your App Store submissions should go smoothly in 2024 and beyond. Expect to hear back from the App Review team in about 48 hours after you submit your app. On the off chance of a rejection, the App Review team will provide feedback and guidance on what you need to fix before submitting again. 

But you can make life easier for yourself by partnering with a reputable mobile app studio. Contact NS804 today to learn how we’ll help you create iOS apps that will please the reviewers and your users! 

6 Reasons To Use Artificial Intelligence In Mobile Apps

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AI or artificial intelligence in mobile apps has many appreneurs, businesses, and developers asking questions. Many of these questions surround the feasibility and implementation of this trailblazing technology in today’s apps. There are also concerns that artificial intelligence is currently in a hype bubble. 

The good news is that leading large language model (LLM) platforms like Bard, ChatGPT, and Copilot make implementation easy via their well-documented application programming interfaces (APIs). But the bad news is that there’s significant hype driven primarily by AI evangelists and the media. This hype often misleads users, developers, and business leaders into thinking that AI is a silver bullet to their problems.

While there’s little doubt that AI can radically boost efficiency, productivity, and workflows, it won’t necessarily deliver the desired results. You can use ChatGPT to write an elaborate blog post about any topic imaginable, but it won’t always be factually accurate or contain the most up-to-date information. You’ll still need to fact-check all the information in your post, read through it a few times, and make several edits before you have an article that’s worth publishing.

As you can tell, some level of human intervention is still necessary regardless of how well LLMs have advanced. But you should still use artificial intelligence in mobile apps to deliver solutions that will make life easier for your customers, employees, and users. The solutions will automate arduous tasks, minimize business costs, and help users boost their creativity.

Mobile apps that facilitate the right mix of human interactivity and generative AI output will change the game in 2024 and beyond. Here’s why you should use AI in your upcoming app project.

1. Stay Ahead By Implementing Artificial Intelligence In 2024

The media may make you think generative AI is enjoying wide adoption, but this isn’t the case. It’s still an emerging technology that had a breakout year in 2023 but hasn’t quite hit the mainstream yet. Will 2024 be the year that this happens, or will the pundits be proven wrong?

Forrester analysts provide several predictions and arguments in favor of adopting generative AI soon:

  • More than 90% of enterprises plan to implement generative AI for internal uses and customer service. 
  • Almost 50% of enterprises predict that generative AI will help them attain their productivity objectives. 
  • Approximately 60% of employees will undergo prompt training in 2024. 
  • Bring your own AI (BYOAI) will become commonplace in many enterprises in 2024. 
  • AI will heavily impact the human resources (HR) departments by analyzing employee data. 
  • AI bots and tools will continue to enhance developer productivity, but companies should not ignore potential security issues.
  • Data protection and privacy will play a central role in 2024 as authorities push for legislation to deal with the risks associated with AI. 
  • Governance is essential to deal with copyright violations and to ensure a safer and more ethical environment involving generative AI. 

2. Artificial Intelligence In Mobile Apps Facilitates Efficient Content Creation

Businesses, marketers, and influencers must post regularly on social media to build and sustain a reasonably-sized following. Back in the early days of social media — this was easy — due to the minimal availability of feasible mainstream platforms. Just posting on Facebook and Twitter (now X) was enough to gain visibility. 

Nowadays, Instagram, TikTok, and YouTube have become indispensable for targeting Millennials and Gen Z consumers. So, you must be constantly active on at least five platforms to maximize your reach. But that’s demanding, as you must also post quality content relevant to your audience. Can you do this consistently while running your business or leading a team?

You’ll likely burn out wearing multiple hats during the workday, negatively impacting your health and productivity in the long term. One solution is to hire social media marketing experts to handle all your social channels. They’ll create content, post regularly, and engage with your audience, but all this is costly. Expect to pay between $500 and $5,000 monthly for these services. 

If you’re a small business owner or starting as an influencer or creative, even a $500 monthly fee may cause you to overshoot your budget over a long period. However, generative artificial intelligence in mobile apps can lead to a remarkable content creation and social media posting solution. If you team up with a reputable studio like NS804, you can build a generative AI-powered app custom-built to your needs. 

You may use multiple generative AI platforms to train your models based on your own text, images, and videos. Then, by inputting a sequence of prompts on your custom-built app, you can generate and post on-brand marketing copy, images, and videos across all your social channels with minimal work.

3. Create High-Quality Videos With Generative AI

We’ve already discussed why you should utilize more social media platforms, particularly the newer impactful ones. But you must create distinctive and humorous short-form videos to make it on TikTok and more in-depth and professional-level videos to captivate YouTube fans. For professional results, you must invest in video production equipment and lighting. Then, learn the skills to use these effectively with video editing suites. 

But that’s not enough, as you’ll still need to write a video script, build a set, and hire a cast and a crew. Of course, you can outsource most of this work to a professional video production company. Depending on the quality and length of your videos, you could pay as little as $500 and possibly over $100,000. Some production companies will work with you on yearly contracts and charge between $15,000 and $100,000.

As you can tell, it’s cost-prohibitive to compete with top trending video content creators and deep-pocketed enterprises. However, things have changed, especially after OpenAI announced Sora — a trailblazing text-to-video tool designed for generating intricate scenes. 

Sora shocked and amazed the entire video production industry and even caught the attention of Tyler Perry. The world-renowned filmmaker decided to stop the expansion of his studio since this would no longer be necessary with generative AI tools like Sora. He reportedly claimed that these tools save costs but will cause many job losses in the film industry.

While this sounds grim, Sora and similar tools will democratize professional video production soon. And this is an excellent reason to use artificial intelligence in mobile apps aimed primarily at video generation. These apps will find traction in most business environments but also with content creators seeking cost-effective solutions that simplify the entire video production process.

4. Generative AI Enhances The Employee Experience

As a business leader, you want your employees to perform at their best, even when facing organizational change or unsatisfactory task distribution. In more extreme cases, you want employees to perform adequately when key staff members aren’t available. So, you’ll need to implement the tools and methodologies to ensure all your employees stay on track under these scenarios.

Implementing communication and project management platforms like Microsoft Teams, Slack, and Trello is a first step. But your business is unique, so you still need a custom solution that addresses all its needs and covers the blind spots other platforms miss. That’s why you can’t ignore the power and versatility that generative AI brings forth. 

You can train your generative models on employee data by including their work roles, productivity, and skills. Your AI model will help you look at your employee data holistically and help you pinpoint any potential productivity bottlenecks or staff shortages early on. Be sure to comply with data and privacy legislation in your region when collecting and analyzing employee data. 

Another benefit of analyzing employee data is you’ll detect notable workforce trends that impact your organization. If you employ a large workforce, it’s often difficult to accurately determine employee retention rates and the overall success of your human resources (HR) department. Traditionally, you’d hire expensive consultants to figure this out for you — but now — your generative AI model will deliver detailed reports in record time and at little cost. 

Building a custom internal app allows your employees to collaborate and complete all their tasks, and you can pull all this data in real-time. The app can also let your employees provide feedback that will help you improve work conditions and the overall employee experience.

5. Use Artificial Intelligence In Mobile Apps To Transform Customer Service

It’s no secret that AI chatbots are very effective at offering customer service around the clock. But how well do they resolve customer complaints and deliver satisfactory service to rival a human agent? It ultimately depends on the capabilities of the AI chatbot platform you decide to use. 

You can choose from several notable chatbot platforms available today, like Botpress, Dialogflow, and UChat. Botpress is ideal for creating conversational chatbots for organizations of all sizes. Dialogflow is Google’s feature-rich solution for building versatile and scalable chatbots and voicebots. Then, there’s UChat, aimed at digital marketers and small business owners who want a simple solution that integrates with all their social channels.   

Of course, there are many more AI chatbots in the marketplace. But instead of trying to find a solution that’s a good fit for your organization, you could always build a custom solution that addresses all your needs. Moreover, you can avoid the monthly fees and limitations these chatbot platforms will subsequently impose on your organization. 

More importantly, you have some control over the intelligence of your custom AI chatbot solution. Before the availability of generative AI chatbots, traditional chatbots weren’t particularly smart since they followed set rules. Thus, these could never convince anyone that they were nothing more than customer-facing bots. 

Once the GPT-5 LLM is available, convincing human-like interactions will become the norm. But you can achieve impressive results depending on how well you train your AI chatbot using GPT-4. You’ll need to collect large datasets of human interactions and then prepare these for training by removing unnecessary datasets. After you train your model, evaluate the results before deploying to all your customer-facing channels.

6. Improve Order Fulfillment With AI

While your organization doesn’t have control of the entire supply chain, it can impact the order fulfillment process. And this segment of your business should run like a well-oiled machine that responds to all types of scenarios like delays, stock shortages, and logistics issues. As a first step, you must implement an order management system (OMS) that’s right for your company structure. 

Then, you’ll need to pick an order fulfillment strategy your organization can handle. For example, if you have enough storage space, employees, and skills, you’ll go with an in-house order fulfillment. But if you don’t have these resources, it’s better to outsource fulfillment to a third party. 

Regardless of your strategy, you should become proficient in forecasting and planning every step to avoid wastage and costly interruptions in order fulfillment. However, you can drastically reduce the guesswork by integrating AI into your order fulfillment operations. Of course, it’s best to do this from day one of your operations, but there’s little harm in integrating AI in due course. 

Using artificial intelligence in mobile apps that aid order fulfillment will help your staff quickly ascertain all current and future inventory levels. They can accurately predict when they’ll run low on inventory and when to order from suppliers. Thus, your company won’t have to turn away customers due to unavailable stock. 

AI-powered order fulfillment is essential for large organizations, but small retailers benefit also. For sustainability reasons alone, retailers must reduce inventory waste. A well-trained inventory model will alert them when they’re ordering too much or too little of a specific item. They can further improve the accuracy of this model with sales and store visitor data.

The Bottom Line

The hype surrounding generative AI is astounding, but so is the technology. We expect future iterations of LLMs to improve and impact even more industries. Also, we expect the use cases to grow exponentially as appreneurs, businesses, and users embrace AI in 2024. Contact us today to learn how NS804 can help you build and use artificial intelligence in mobile apps that will drive growth from now on! 

Mobile App Maintenance: The Importance Of Regular App Updates

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Few first-time appreneurs and developers consider mobile app maintenance when laboring away on their debut projects. And that’s reckless, to put it mildly, as app development is a long process that doesn’t end at launch. Users and the app stores expect apps to receive regular updates months or even years after their initial releases. 

But why are app updates such a pertinent issue that appreneurs and developers must never ignore? The primary reason is that no app is perfect on release and will likely never be during its lifetime. There is a certain quality threshold that an app must meet before it offers a satisfactory user experience. Not meeting this threshold will cause users to uninstall the app and leave negative reviews and low ratings, hurting the prospects of the app. 

That’s why the savviest appreneurs and developers have a mobile app maintenance plan from day one. They know that they must set aside resources for the continuous upkeep of their apps. These resources often include the funding, staff, analytics, tooling, and training required for app maintenance. Furthermore, it’s necessary to have dedicated staff or contractors to handle communications, compliance, documentation, user experience (UX) testing, quality assurance (QA) testing, and user feedback. 

Now, that’s a lot to unpack and only drives through the message that app development is a long, costly, and challenging endeavor. But we don’t want to dissuade you from trying your hand at app development, especially if this will be your first attempt. Instead, we encourage you to move forward, partner with an experienced and reputable studio like NS804, and consider the helpful pointers listed below. 

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

What Does Mobile App Maintenance Entail?

Mobile app maintenance is an ongoing process that involves multiple tasks that result in the continuous improvement of apps. These tasks include gathering user feedback, data, and analytics. These factors will let developers know whether or not their apps meet changing customer expectations. 

If apps don’t meet customer expectations, developers must modify their apps to bring them in line with these expectations. However, this is only possible by rolling out app updates at regular cadences. In the case of app-breaking bugs or security vulnerabilities, developers must release patches timeously. 

And even if an app runs smoothly and reasonably bug-free, it’s still necessary to respond to current market trends. For example, 2023 was a big year for artificial intelligence (AI) that the market couldn’t ignore. Soon after the launch of ChatGPT and other similar services, mobile app developers quickly launched new AI apps or implemented AI features in their existing apps. 

It’s not uncommon for appreneurs and developers to abandon apps if they’re no longer feasible. The app stores are incredibly competitive — if not downright brutal — making it difficult to justify the cost and effort to maintain underperforming apps. 

Yet, this is not the case with custom apps, especially those aimed at internal company tasks and business-to-business (B2B) applications. Mobile app maintenance is crucial for custom business apps, as regular security and feature updates are essential for the smooth functioning of organizations of all sizes.  

Why Do Users Care About Regular App Updates?

Today’s smartphone users are app-wise and can easily discern a good app from a bad one. Moreover, today’s users are part of a mature market gradually reaching its growth limits. We only need to look at the US smartphone market to understand the staggering difference between today and a decade ago. In 2013, there were approximately 173 million smartphone users in the US, but today, it’s edging closer to 315 million.

While we may be reaching the peak of the smartphone era, this doesn’t mean the app market is going away. It only means that there’s an increase in user demands that you must respond to if you’re going to succeed. But how can you succeed in such an overwhelmingly crowded market where users uninstall apps on a whim? The first step is to create an app that addresses a problem that users have and to make it sticky.

Of course, that’s not easy, and few developers get this right on their initial attempt. But let’s assume you are addressing a problem users are experiencing, but they’re still uninstalling your app — what now? 

That’s where your mobile app maintenance plan comes in, as you’ll focus tightly on your app’s performance and user data. Your analytics will let you know if your user journeys and flows are succeeding or failing. You’ll also know if technical issues make your app function inadequately. These are the most common reasons why users drop apps like hot potatoes and why post-launch analytics are so crucial.

Once you know what’s holding your app back, you can address all relevant issues. Then, plan your roadmap to release the necessary fixes and updates. And establish an effective communications pipeline to gather user feedback and inform users of new updates.

Why A Lack Of Updates Will Hurt Your App? 

Even your most diehard users will lose interest in your app if you don’t update it regularly. They will assume that you no longer have the interest or resources to roll out updates and will eventually move on to apps that seem more promising. There’s nothing worse than losing users due to not providing them with the features competitors have provided already. The current state of the app market requires that you respond to user needs rapidly. 

Look at the leading mobile apps in your segment, and you’ll find that all these receive regular updates. Every app update helps to reinvigorate interest, especially with those users who have started to drop off or become bored. But it’s also a great way to draw new users and media attention when app updates include innovative or highly desired features. 

A lack of updates will also hurt your app’s stability and usability, especially when users upgrade their devices. Furthermore, Apple and Google demand that developers update their apps to meet the requirements of their latest operating systems and APIs. Failing to do so will result in the removal of any un-updated apps from the App Store and Google Play. Third-party Android stores also have specific app update policies that you must follow if you publish on these. 

Security concerns around hacking and data breaches have become the norm recently. Since many people use mobile apps for financial transactions, you must ensure that your app never has any security vulnerabilities. Even if you’re developing a mobile game, you must never take security issues lightly since hackers exploit these also to gain access to user credentials. So, always roll out patches and updates as soon as you know of or encounter a new vulnerability.

How App Updates Help Keep Your Tech Stack Current?

You may be proud of your studio for using the latest technology stack to create your apps. But technology moves forward rapidly, especially in the mobile space. What’s trailblazing today can quickly become outdated in a matter of months. Therefore, you never want to stick to the current versions of your integrated development environments (IDEs), APIs, frameworks, game engines, backend technologies, testing, and deployment tools. 

Sure, your programmers may want to use long-term support (LTS) releases for a more stable development environment. But eventually, you’ll need to pull the plug and move on to the latest supported version. Your team may whine about such a decision since they will feel more comfortable with the older tooling. But ultimately, they must use the tooling that increases stability, usability, and quality.

The beauty of mobile development tooling vendors is they have close relationships with the device manufacturers. Thus, they build their tools according to current and future hardware specifications. And that’s fantastic because this means you’ll often gain a free performance boost and increased stability when building your app with the latest tools.

Furthermore, you’ll be future-proofing your app since it will run adequately on devices about to hit the market. So, you’ll have the assurance that your app will run on devices you haven’t tested for yet. But this doesn’t mean that you should ignore testing altogether. Always test on an emulator if you lack access to a specific mobile device. 

As part of your mobile app maintenance processes, ensure that you keep up to date with what your tooling vendors are releasing. Read their blog posts and release notes regularly, and update all your development tools timeously. 

What Are The Different Types Of App Updates? 

There are several kinds of updates you can roll out, but not all will be suitable for your app. We explain which app updates are best suited for which purposes here: 

  • Feature release updates: Your users will provide feedback about features they want, so you should roll out feature release updates with these additional features. If your app proves popular, you may need to implement these kinds of releases several times a year.
  • Functionality updates: You should roll out functionality updates when upgrading an existing function. The frequency of these updates will depend on how often you need to upgrade the functionality of your app.
  • Maintenance updates: If your app suffers from vulnerability issues due to a cybersecurity threat, you must release emergency hotfixes immediately. You may also release a preventative update for potential attacks, an adaptive update to deal with upcoming changes, and a corrective update for patching up quality issues.
  • Monthly updates: All new apps need monthly updates to gain and retain user trust. Also, it’s necessary to release weekly updates if your app suffers from serious usability, stability, and security issues.
  • Updates for watershed events: You can surprise and delight your users by releasing an update to celebrate the first year of its release. The update must include a significant change or improvement to set your app apart from competitors. 

How To Implement Mobile App Maintenance Successfully?

All the stages of the mobile app development process are challenging. But you can make the maintenance process of your app more manageable by following these steps:

  • Document your mobile app maintenance plan: Always keep notes and documents produced by all stakeholders involved in your project. Ensure that all team members can retrieve these documents easily when necessary.
  • Prioritize training: Ensure your team is up to speed with the latest app update procedures and technologies. 
  • Establish effective communications pipelines: You want to keep all stakeholders in the loop at all times. Keep your communications open and secure for all the relevant parties, and keep everyone informed of any crucial events that require their attention.
  • Keep ahead of compliance and policy changes: The app stores constantly alter their guidelines and policies, so you must adhere to these to avoid any nasty surprises. Furthermore, stay current on regulations in the different territories you publish.
  • Regularly test the effectiveness of your app’s UX: Always be mindful of the end-user experience by testing your app’s UX. More often than not, a bad UX is why most users uninstall apps, and it’s fixable with an update. 

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Why Do You Need To Partner With A Reputable Studio?

As you can tell, mobile app maintenance requires hard work and sticking to a tried-and-tested plan. If you already have prior experience with the processes mentioned earlier, you know what to expect. Yet, you may still need the assistance of a talented mobile developer to help you deal with all the complexities involved with regular app updates. And if you’re new to all this, partnering with a studio is undoubtedly the right choice. 

A highly acclaimed and reputable studio like NS804 will help you deploy your app updates on time and within budget. We’ll look at your plan, goals, and requirements with an analytical eye and offer solutions that will drive your app down a successful path. 

Furthermore, we’ll help you evaluate methodologies and development technologies that will lead to the best possible upkeep of your app. We’ll also help you implement new features, fix bugs, and optimize your app so you can focus on other aspects of your app development endeavors.

In Conclusion

Mobile app maintenance is a crucial part of the entire app development cycle. Never ignore this part, as your users expect you to deliver updates that will keep them stuck to your app. If you do this right, you’ll extend the potential lifespan of your app, driving additional revenue and business. Contact NS804 to learn how we’ll help you plan, prepare, and deploy app updates like a pro!  

Completed App Portfolio: Developing Apps Across Segments

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If you’re an appreneur or business planning to hire a studio for your next app, you should look at their app portfolio. Perusing portfolios is a vital first step when evaluating potential development partners. And that’s because you need to know if one or more of these studios have completed projects similar to yours. 

Expect a more established studio to have a comprehensive app portfolio, whereas a newcomer’s catalog of apps will be sparse. NS804 is in the former camp, having built over 100 apps since 2012. Moreover, we’ve focused on categories like branding, business, communication, entertainment, productivity, and even web design. 

Our expertise in delivering quality apps across various segments makes us the ideal partner for appreneurs and organizations with demanding or unique briefs. We have the team, resources, and proven track record to tackle projects of all scopes. We’ve also received multiple awards for our efforts, with NS804 recently attaining the Clutch Champion Award for Fall 2023. 

While all this sounds great, it speaks to the competency and commitment of NS804’s ability to deliver. Even so, we’ll never dissuade you from shopping around. Do this by comparing the portfolios of the studios you’re considering working with, then add the most suitable candidates to your shortlist.

To simplify your evaluation process, we’ve prepared this post that details several apps we’ve built for clients over the years. We reveal what makes these apps noteworthy and how they fulfill client goals. If an app listed below aligns with your ideas or goals — be sure to note it down and discuss it with us. 

Bat Flaps

While NS804 has made plenty of business apps, we’ve also made games. To showcase our game development skills, we created Bat Flaps, where the player takes control of a cute-looking bat. Bat Flaps follows Flappy Bird’s footsteps closely with its simple control scheme and highly addicting gameplay. 

Arcade-centric mobile games generally do well on the app stores. So, Bat Flaps works as a proof of concept or even a template to build your next mobile hit. You can enhance and differentiate this concept by implementing gacha, rogue-lite, and role-playing game (RPG) elements. 

Whether you’re prototyping your game idea in Unity, Unreal Engine, or Godot, you may need the assistance of a professional studio to bring your game to market. The app stores have raised the bar and will no longer accept apps or games that don’t meet their requirements. Thus, QA testing takes center stage, but it’s a complex and costly process that requires the expertise only an established studio can provide you. 

Béné

If there’s one example in our app portfolio that truly innovates on digital tipping, it’s none other than Béné. While several cashless tipping solutions exist, few do it better than Béné, especially those targeting the hospitality industry. The highly-rated app simplifies digital tipping and ensures hotel staff receive tips in their bank accounts and payslips. 

A significant hurdle with digital tipping is that it’s challenging to implement frictionless tipping due to the many differing digital wallets available today. For example, you may wish to tip with Apple Pay, but a hotel staff member has Samsung Pay on their phone or no digital wallet at all. But Apple Pay and Samsung Pay don’t quite get along, and you’ll need a third-party payment app to make this work. And if the staff member doesn’t have a digital wallet — you’re out of luck!

But this was a problem NS804 and our partners, 3ADVANCE, LLC and Red Canopy Holdings, LLC, wanted to solve. Instead of relying on disparate digital wallets for cashless tipping, we opted for a simpler and more elegant system. Hotel owners need to download the Béné app and commence with a staff registration process. Then, place Béné QR codes in all the areas within the hotel premises where staff serve guests. 

Now, if you visit a hotel that uses Béné, scan the QR code in your room, the bar, or the lounge to tip the staff member serving you. You don’t need to download any apps, as the QR scanner on your phone will suffice. Immediately after you scan the QR code, the staff member will receive the payment. The Béné app does all the heavy lifting in the background, which only the hotel owner and staff need to have installed. 

C5G

It’s no secret that we specialize in mobile app development, but did you know that NS804 has a solid track record in web development? The web design segment of our app portfolio showcases some of our work. But we’d like to draw your attention to C5G, an e-commerce website for a company dealing in wireless hardware. 

C5G makes it easy for customers to find affordable, discontinued, and rare wireless equipment. Furthermore, they work with co-sellers, resellers, and enterprise customers in this technology segment. We understood the goals and company culture of C5G and built a website that helps them sell 5G and LTE devices effectively.  

Given that the company sells a wide range of goods ranging from handsets to routers, we ensured the website had a clean visual design and was highly performant. Customers want to find products quickly without being bogged down by unintuitive UI and slow response times. C5G and NS804 can take pride in the result, as we’ve delivered an e-commerce site that sits among the best in its category.

CFO Sidekick

If you’re running a small or medium-sized business, you may struggle to decipher your numbers and what they mean for your growth. That’s nothing to be ashamed about, as running an organization of any size is difficult. We understand the struggles of this market segment and delivered a solution to make life easier for entrepreneurs. 

CFO Sidekick is an excellent addition to our business segment of our app portfolio. It’s designed specifically for tablets, as the larger screen real estate is necessary to view and work with documents, financial data, media, notes, and to-do lists. Moreover, it reads QuickBooks data and will let you analyze and work with all this data.

The intuitive nature of CFO Sidekick and its ability to deliver frequent and helpful tips will help keep you on top of your game. And the way crucial information is displayed will let you interpret even the most cryptic information to help you make informed decisions.

Clips & Cuts

Most of us are pressed for time and must plan our days carefully, especially when booking appointments. When closing an appointment with your dentist, bookkeeper, or barber, you must ascertain that it fits your schedule and theirs. Booking with a barber or stylist often proves challenging, given the high demand for their services and dealing with seasonal fluctuations. 

You may have experienced this issue attempting to secure an appointment before the work, school, or holiday seasons. There’s often little chance to have your haircut even if you’ve booked earlier. Worse still, the barber or beauty salon may alter your appointment for a later date due to increased demand. Undoubtedly, this is incredibly frustrating and may make you question the professionalism of the barbershop industry. 

But an effective solution we have in our app portfolio solves this pain point. We built Clips & Cuts as a booking platform, which lets users instantly close appointments with available barbers in their area. The app’s intuitive user interface (UI) makes it easy for users to peruse barber profiles, book appointments, view map directions, request receipts, and even leave ratings and reviews. 

Mamava

We worked closely with Mamava, Inc., known for its trailblazing lactation rooms and pods, to develop a mobile app that helps mothers find breastfeeding locations nearby. We wanted to make the experience as user-friendly and stress-free as possible. It’s often daunting for mothers to find the necessary facilities for breastfeeding when visiting new and unknown places. 

The Mamava app employs GPS navigation and smart technology to help mothers locate pods quickly and let them know if they are occupied or available. The app also utilizes the smartphone’s Bluetooth to lock or unlock the Mamava pods. We also understand that every mother’s needs are unique, so we put personalized content front and center and made it easy for them to access parental resources and support. 

On the surface, Mamava may seem simple, but we built it using several technologies. Staying committed to delivering native and performant apps, we used Java with Android Studio for the Android version and Swift with Xcode for the iOS version. For the backend, we used Kumalos and built its admin layer with Node.js and HTML5.

PreVue

PreVue is a project we’re very proud to have in our app portfolio. Our client, Lucanus J. Grady, approached us with a forward-looking idea to reshape the dating app space. His experiences with popular dating apps left him disenchanted with the entire experience. Often, users doctor their images and biographies, leading to an inauthentic and dishonest dating environment.   

To solve these glaring issues, our client requested we help him create an alternative that utilizes short-form video. PreVue users must now record 22-second videos of themselves without filters or uploads, showing their true selves. Then, PreVue will match users on specific criteria, like what they say in their videos and the background images shown. 

It seems like such an obvious solution, yet PreVue is a rarity in today’s dating app space. More importantly, this app makes the dating experience more natural and honest while eliminating catfishing. While PreVue targeted college users in their early 20s, the app enjoyed significant traction with young professionals looking to build more meaningful relationships. 

Referral Buddy

There’s nothing more frustrating and rage-inducing than referring a business to customers but not receiving compensation for your efforts. Of course, this scenario applies to companies that actively engage in referral marketing. They promise to compensate you with money, free products, or exclusive offers but don’t deliver on this promise at the end of the day.

Now, this may happen because some companies are indeed dishonest. But in most cases, this happens because companies don’t know that you’ve actually referred customers to them. The problem is that customers seldom acknowledge your referral after using a company’s products or services.

So, how do you keep everyone accountable and in the loop when making referrals? Our client, Joseph Jablonski, thought about this problem intently and ideated a workable solution. He then approached us with his idea, and we encouraged him to forge ahead while assisting him during every step of the development process. 

We helped him create Referral Buddy, which tracks referrals between businesses and individuals and businesses. Referral Buddy tracks every referral, even those that don’t require a follow-up from the customer. The app’s clean UI makes it easy for non-technical users to issue requests from vendors and customers, complete referral forms, and receive compensation.

Rivvir

Contactless digital payment solutions are nothing new, but only Rivvir makes your life easier when ordering drinks. When attending music festivals or food and beverage events, you must wait in long lines to get your order. Of course, that’s not fun at all, and it’s an issue we attempted to solve with Rivvir.

Fortunately, our attempts proved successful thanks to the implementation of an easy-to-navigate UI and a streamlined ordering process. It’s simply a matter of picking a drink on the app, swiping the ticket, and getting the beverage from the quicker VIP line.

But Rivvir doesn’t only help customers with the ordering process since it’s an all-encompassing solution. We’ve also made life easier for beverage vendors by building an iPad app to help them keep track of their stock and sales. The cohesiveness of the ordering and stock control apps makes Rivvir the ideal solution for the next big special event in your town. 

In Conclusion

The projects listed above represent only a tiny slice of the apps we’ve released to this day. Several apps received critical acclaim, media coverage, and high ratings on the app stores. And even the apps that flew under the radar introduced new ideas and innovations, making them stand apart from the competition. 

Take the time to check out the remaining apps in our app portfolio and read up about us on Clutch.co and various media outlets. And when you’re ready to tackle your next project, contact NS804 to help you build the app of your dreams!

Mobile App Development Mistakes: Impact Of Choosing The Wrong Developer

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One of the costliest and most disastrous mobile app development mistakes you could make is to hire the wrong developer. Unfortunately, it’s an easy trap to fall into, given the plethora of app studios and freelancers vying for your projects. These entities will try to convince you they can complete your projects quickly and cost-effectively. 

In some cases, this is true, yet it’s the more established and experienced developers who make good on these promises. You can check if they’re up to the task if they have a comprehensive portfolio of completed projects, positive customer feedback, and even acquired awards for their work. Established mobile app developers like NS804 tick all these boxes, as we’ve built a reputation for creating phenomenal apps for our clients and have the acclaim to prove it. 

However, many developers are not in our position and are willing to oversell to secure client work. While we can all understand why they do this — it’s not in your best interests to work with them — and here’s why. 

With freelance developers, many are in the process of learning fundamental skills and building up their portfolios. It’s common for newcomers to follow several Udemy app development courses and then set up an account on Fiverr to sell their services to unsuspecting clients. These individuals are neither professionals nor comprehend software development best practices.

Then, many overseas and fly-by-night studios offer competitive rates but have poor code quality and less-than-stellar support. The potential cost savings, if any, will lead to a frustrating and stressful app development experience. As a busy appreneur or business leader — you don’t want this — so avoid the following mobile app development mistakes listed below.

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

Misunderstanding The App Industry Leads To Costly Mobile App Development Mistakes

About a decade ago, anyone with rudimentary coding skills could release a fun and quirky application in the app stores. The barrier of entry was so low that bedroom coders and startups released tons of apps at negligible cost. Of course, the quality of these apps was often questionable, but these early efforts helped developers earn money and stardom. 

Most app users during that era were willing to put up with subpar apps since smartphones felt novel. Thus, they would download and try out the latest apps regularly, which created a near-endless demand for new apps. But the allure would fade since too many cruddy apps started ruining the user experience. 

Eventually, users became picky about what apps to install and soon lost interest in low-quality or uninspired efforts. Smartphones and tablets also became more standardized, leading to a homogenized look, feel, and feature set among brands. While consumers never truly lost interest in smartphones and apps, they did lose some excitement. But this is not necessarily bad, as it signals a maturing market. 

Sadly, many who wish to enter the app industry today haven’t fathomed these changes. They assume that the barrier of entry is still low and that a simple app developed in a few days or weeks could lead to vast fortunes. 

They haven’t considered the increased demand for quality from users and the app stores. App development today requires testing, a better user experience (UX), and a greater focus on marketing. Then, there’s the high cost and effort associated with user acquisition (UA), which is unavoidable in today’s super competitive app marketplaces. Therefore, it’s better to partner with a reputable studio to help you navigate the app industry as it is today. 

The App Stores Have Raised The Bar To Deter The Wrong Developers

Apple and Google don’t mess about when it comes to increasing trust with users. Both tech giants have taken bold and long-needed steps to diminish the number of low-quality apps from reaching the App Store and Google Play. They’ve long been aware of the glut of buggy, poorly developed, and opportunistic cash grabs filling their app stores.

Besides, many apps from unscrupulous developers also pose significant security risks, which have no place in app marketplaces. There’s always been a troubling amount of apps with malware and trojans available that unsuspecting users download onto their devices. Considering that many users do banking on their smartphones, these infected apps threaten their financial security and privacy. 

One of the most detrimental mobile app development mistakes you could make is to hire such a developer on a lark. The damage to your reputation and business would be monumental, not to mention the legal action against you from users. The developer you hire may not even be malicious but overlooks potential security vulnerabilities that could lead to a similar outcome.

Due to these issues, Apple and Google have constantly improved security measures in their respective app stores, operating systems, and software development kits (SDKs). But they’ve also raised the bar on what they expect from developers with tighter regulations. 

A good example is Google Play’s recent requirements for new Android app developers and those with personal accounts. These developers must have 20 or more people test their apps for at least two weeks before release. Understandably, many developers are venting their frustrations on Reddit and attempting to build test groups on Discord. But studios that have set up effective mobile app testing pipelines won’t face any issues with compliance.

Mobile App Development Mistakes Due To Unsuitable Tooling

You may work with a developer who uses no-code tools to build your app. The developer may insist on using such tools due to the increased speed they offer or because they lack programming experience. Either way, this isn’t necessarily a good idea, as no-code platforms often introduce performance bottlenecks.

While newer no-code app builders offer performance improvements, they still don’t produce apps that hold up to native-developed apps. And if your brand’s reputation hangs on the quality of your app, you shouldn’t cut corners. Work with a studio like NS804, renowned for building apps using native languages like Swift for iOS and Kotlin for Android. 

The snappy performance, consistency, and native user interface (UI) make the additional cost and effort to produce native apps worthwhile. It’s also much easier to debug, test, and scale native-built apps than those made with no-code solutions. 

One of the drawbacks of no-code solutions is that they’re rather esoteric and often made by smaller niche tool developers. Thus, documentation, code examples, and support are not on the same level as that provided by Apple and Google. It’s also harder to find tutorials and other training materials from third parties and online teaching platforms. 

Should you want to update or scale your app at a later stage and be unable to work with the same developer, you’ll be out of luck. You will need to rewrite your app entirely from scratch, preferably in a native programming language, to avoid this same issue in the future. You can diminish the potential for mobile app development mistakes by ensuring the developer you hire uses the tooling, programming languages, and best practices recommended by Apple and Google.

The Wrong Developer Relies Heavily On ChatGPT

You’ve probably heard of ChatGPT and the impact of the artificial intelligence (AI) platform on programming and other disciplines. As a tool to help developers write boilerplate code and conjure up solutions, it’s a fantastic time saver. But as some kind of silver bullet for developing complex, robust, and mission-critical apps, the answer is not so straightforward.

While ChatGPT can make all types of apps, even complex ones, it won’t necessarily deliver the best and most solid apps. That partly depends on how well the developer understands ChatGPT’s large language model (LLM) and what prompts to enter. Then, the developer’s comprehension of the code that ChatGPT generates also comes into play. 

If the developer can understand, tweak, and implement the code to fit the app project, the results will impress while cutting costs. But if the developer hasn’t taken the time to learn the nuances of ChatGPT, it will have the opposite effect. It’s also crucial that the developer has a good comprehension of the programming languages used in development, especially after the introduction of new updates and standards. 

Nevertheless, the developer should have the skills to complete apps without ChatGPT or any other AI platform. An overreliance on these platforms isn’t ideal, as the developer must know and trust the codebase. As impressive as these AI platforms have become, they don’t always generate the right solutions.

So, never trust a developer who relies exclusively on these AI platforms to make your app. Or a developer who gives a single glance over the AI-generated code before inserting it into your app during production. And you certainly don’t want your banking or internal business app to have code that hasn’t been thoroughly inspected and tested.

Partnering With A Developer With Little Mobile App Development Experience

It’s not uncommon for developers to jump across industries for various reasons. For example, web developers often become disenchanted with building websites and decide to try their hand at mobile app development. They may assume this route will be more fun or earn them more money. 

While web developers possess several skills used in mobile app development, it’s not always a smooth transition. App development is often more challenging than web development due to the differing hardware considerations and increasing requirements imposed by the app stores. The Android platform alone requires that developers test on a wide variety of devices, while web developers only need to test their websites on several browsers. 

Web developers use languages like JavaScript, PHP, HTML, and CSS to build websites. While it’s possible to develop mobile apps with JavaScript, it’s not a first-class citizen and will seldom deliver the performance of native languages. Another shocker for web developers is the higher costs and more involved procedures associated with app development. 

If you’re considering hiring a web developer who has recently transitioned to mobile app development, think twice before proceeding. You don’t want to work with someone likely to make common mobile app development mistakes. It’s also unlikely that this developer has enough expertise or understands the nuances between Android and iOS.

Instead, opt for an established app development studio that has dedicated Android and iOS developers on the team. You’ll have the peace of mind that your app builds will be equally good on both platforms. And when you need to roll out updates and patches, you have a team on hand to do the heavy lifting.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Working With A Developer Lacking The Necessary Resources

Mobile app development is not cheap, so every competent developer must have the necessary resources to complete their projects. These resources include the funds, staff, office space, hardware, and development tools available to the developer. If the developer lacks these, they won’t be a good candidate for your next project.

But how can you tell if the developer has the necessary resources to tackle your project? It’s not possible to know every aspect of the developer’s business, but there are a few tell-tale signs you should look out for. 

Check if the developer operates from an office that you can visit if you’re nearby. If you can stop by the developer’s premises to meet the team and discuss your project, that’s a positive sign. And if the team lead gives you a tour of the office and a rundown of the development process, that’s extra reassuring. A well-run and properly equipped development studio means you’re dealing with a credible developer. 

But be sure to ask the developer what contingency plans they have in place should they fall behind schedule. Consider all scenarios that may cause delays, including outages, app store policy changes, API updates, staff turnover, testing issues, etc. Mobile app development mistakes often happen when teams haven’t prepared for unforeseen events or allocated the relevant resources to deal with these issues.

In Conclusion

Mobile app development mistakes often happen when dealing with inexperienced or incompetent developers. But you can avoid regretful outcomes by working with an experienced and established studio that has built a reputation for delivering high-quality apps. Contact NS804 today to learn why we’re one of the best app developers in Richmond, Charlotte, Denver, and beyond! 

Strategies For Effective Project Management In Mobile App Development

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Project management is fundamental to the successful completion of any mobile app. But it’s a deeply involved process that requires careful planning, plenty of meetings with stakeholders, and constant collaboration. While there are several ways to approach project management, we’ve prepared this handy guide to help you focus on the most effective strategies. 

Why Project Management Is Crucial For Your Mobile App Projects?

Developing mobile apps consists of a series of laborious and complex tasks. To uninitiated developers, the opposite may seem true, considering the vast quantity of apps that hit the app stores daily. Yet, few of these apps make a dent in the marketplace due to a lack of project management planning. 

Successful mobile apps are seldom created on impulse or by solo hobbyists and freelance developers. Instead, they’re the products of visionary appreneurs who partner with talented app development studios like NS804. Quite often, other stakeholders like app publishers, businesses, and marketing teams will also contribute. Keeping all these entities on the same page is excruciatingly challenging — but necessary for the success of any app project.

That’s where project management planning comes in. It helps all stakeholders involved in your project understand its core concept, how much it will cost, and how long it will take until completion. Furthermore, the plan will detail all goals, expectations, resources, tools, and methodologies necessary for the project. 

Depending on the scope and needs of your project, the plan may include additional details. In all cases, it’s best to hash out a project management plan that is as detailed as possible. It’s also wise to detail a contingency plan or offer alternative solutions for project bottlenecks or missed milestones. Ultimately, the primary goals of project management are to deliver a completed project and reduce the risks associated with app development. 

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

What Does Project Management Entail?

Project management includes all the details and specifications required to complete an app project. A common misunderstanding involves the ideation process of app development. Some team leaders will integrate this process into their planning, while others leave it out. So, which method is the correct one? Usually, it’s best to leave out the ideation process since this happens long before a development team will tackle the project. 

A good example is the appreneur who comes up with an app idea and commences with basic ideation on a handkerchief or piece of paper. Then, the appreneur approaches a development studio to discuss this idea, gain additional insight, and for further brainstorming. 

The studio will offer guidance and create a wireframe to flesh out the appreneur’s ideas. At this point, the appreneur and the studio’s development team have a basic understanding of what the app will look like. If necessary, the appreneur will greenlight the creation of a prototype for a better replication of the finished product. 

Once the appreneur is satisfied with the wireframe or prototype, it’s time to approve or abandon the project. If the appreneur decides to forge ahead, project management planning will take center stage. During this stage, the appreneur, the project lead, the designers, the development team, the marketing team, and any other stakeholders will commence a series of meetings.

Ideally, most initial meetings will occur face-to-face at the development studio’s physical premises. NS804 makes this easy as we have offices in Richmond, VA, Charlotte, NC, and Denver, CO. But we also make it easy for clients to stay in the loop via our Slack channels and to peruse the project management plan via Trello. 

Is Project Management Necessary For Mobile Game Development?

It’s essential to conduct project management planning before you start making your mobile game. Developing modern mobile games is hard, so it’s foolhardy to tackle such projects without a carefully conceived plan from day one. You must also prepare a game design document (GDD) that will contain the following:

  • A summary of your mobile game: This section includes details of the core concept, genre, target audience, and overall scope of your game. 
  • Gameplay details: In this section, you will describe all the objectives and challenges players will face. 
  • Core game mechanics: Describe all the physics, rules, and player interactions within your core game loop. 
  • Worldbuilding: This section will include information about your game’s characters, story elements, levels, and locales. 
  • Game assets: Describe the types of graphics, music, and sound effects that you will include in your game.  
  • Game development tooling: Include details about the game engine, graphic design software, and 3D modeling tools you will use during development. 

Set Realistic Milestones For All Stakeholders

One of the first and most essential steps of your project management plan is to set milestones. Ensure that all these milestones are realistic and that all stakeholders are on board. Conducting face-to-face meetings early on is a great way to confirm which tasks each stakeholder will handle during the development of your app. At times, it won’t be possible for everyone to meet physically, so you will have to rely on video conferencing. 

Verify that all stakeholders understand every phase of your plan and the timeframe of each milestone. You may use Trello, to-do lists, or spreadsheets to keep everyone on the same page. Regularly check to see that all stakeholders are meeting milestones, and message or email those that fall behind. If any team member isn’t meeting their obligations, remove them from the team and replace them with someone who will fulfill your plan.

Carefully Plan The Resources For Your Project

How you manage your resources will make or break your project. But what constitutes these resources, to begin with? These resources may include key team members, specific skills, hardware, software, and tooling. Additionally, include any cloud services, testing, and app deployment services you will use for your project. 

But be sure to assess only the resources you will use for this specific project and not for other projects you’re working on in tandem. You want to be as accurate and detailed as possible when you assess all the resources you will include in your plan. And that’s crucial because it will impact your project’s cost analysis. Many stakeholders, particularly investors, will eventually want a cost breakdown. 

Furthermore, conduct several meetings with the most experienced members of your team to pinpoint the most suitable resources for your project. Don’t assume that certain staff members or tools that proved effective in a previous project will also serve your upcoming project. Instead, be willing to switch things up based on deep and detailed analysis of similar projects, current development trends, and the current state of the app marketplace. 

Consult Your Team Lead To Set The Timeline

Ideally, you should have a team lead — but if you don’t — you must assume this role instead. But leading an app development project is challenging, so we recommend you work with a competent studio if you can fit this into your budget. 

Whether you decide to work with a team lead, hire a studio, or go solo, you must set a timeline. That’s because you don’t want your project to consume all your time and eventually burn through all your funding. 

But if you haven’t developed apps before, you may find it hard to determine an accurate timeline. More often than not, you’ll probably be way off in your timeline if you don’t consult a professional. Sure, you may watch several YouTube videos and read blog posts about app development, but nothing beats working with someone with hands-on experience. 

Your timeline must align with all your set milestones and be realistic and trackable. Also, consider all scenarios that will cause delays, such as staff members taking sick leave, holidays, internet outages, funding issues, API updates, backend integrations, troubleshooting, etc. 

Above all, hold all stakeholders accountable for meeting milestones on time. Stick to a weekly or bi-weekly routine to check everyone is committed to your project management plan.

Detail Usage Of All Communication Channels

Even the most rock-solid project management plan will fail without properly implemented communication channels. That’s because all stakeholders must communicate regularly during each stage of the development process. Any communication bottlenecks will delay or derail your app’s progress and even lead to a catastrophic outcome. 

To avoid all this, you must set up all the communication and feedback channels you’ll use during development and outline these in your plan. The good news is that there are many excellent paid and free communications services available, as follows: 

  • Chanty
  • ChatWork
  • Discord
  • Google Chat
  • Messenger
  • Microsoft Teams
  • NuovoTeam PTT
  • Trello
  • Troop Messenger
  • Slack
  • WhatsApp Business
  • Wrike

Some of these services also have integrated project management features. Take the time to assess the most suitable communications services for your app project. You may want to opt for an all-in-one solution to simplify your workflow. Alternatively, you may need more advanced or specific features, so you may need to rely on several disparate services.

Set And Follow Guidelines  

Project management relies heavily on team members following specific guidelines. You must decide on these early on and cover them in detail in your plan. These guidelines will cover multiple issues, like how your team will handle communications, app testing, and quality assurance (QA). 

Draw up guidelines that will facilitate a smooth app development process but also deliver a quality product. And ensure that you post these guidelines in all the places where team members will see them. Consider posting communications guidelines and etiquette rules in all your communications channels. 

Due to the complexity involved with testing, bug tracking, and app deployment, prepare documentation that covers all these aspects in detail. If there’s significant information that you need to cover, then consider creating several eBooks or PDFs. These will include guidelines and best practices that the relevant team members must follow. Most communications tools allow you to upload and distribute these files to reach the right people. 

You may decide to automate your testing process, especially if your team’s headcount is low. But this doesn’t mean you shouldn’t set guidelines for such a use case. That’s because setting up automated tests is an involved process that requires troubleshooting. Once set up correctly, automated tests will run flawlessly and scale to meet project scope.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Choose A Project Management Methodology For Your App

Eventually, you’ll decide on a project management methodology that best suits the developments of your app. There are five commonly used methodologies, so you must pick one listed below: 

Agile

Agile project management is one of the most common methodologies used by developers. It’s popular due to its flexibility since project tasks consist of shorter phases. Thus, teams focus on completing projects on time and within budget while allowing for bug fixes and changes at every stage of development.

Scrum

Scrum follows Agile’s principles with an emphasis on short team meetings held daily. There’s also a greater emphasis on assigning tasks to specific team members and completing tasks in order. Therefore, it’s a good choice for teams that require clearly defined roles and responsibilities.  

Extreme Programming (XP)

XP is yet another methodology firmly within the Agile camp. It’s aimed at experienced software developers who value simplicity and good communication pipelines. Do keep in mind that XP is unsuitable for new developers or teams that struggle with transparency. 

Kanban

Kanban relies on to-do lists, columns, and cards to visually present project tasks and completion. Popular platforms like Trello are based entirely on Kanban, so it’s easy to onboard and expose team members to this methodology. Kanban is a good choice for teams that must roll out bug fixes, patches, and updates regularly. 

Waterfall

Waterfall project management is the simplest but also the most inflexible method here. Teams complete tasks according to a pre-defined and ordered sequence that flows downwards, hence its name. Therefore, it’s only suitable for teams that will follow a rigid plan with no possibility of implementing changes at a later stage. 

In Conclusion

App development is often challenging, complex, and risky. But you can reduce all these factors significantly by implementing the right project management strategies for your app project. Contact NS804 today to learn how we’ll help you complete your app on time and budget! 

7 Reasons To Find A Mobile App Developer In Charlotte

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As a native of Charlotte, North Carolina, or the surrounding regions, you may have attempted to find a mobile app developer in the area. And you may have become overwhelmed by the sheer number of developers available to tackle your project. Now, having options is always good, and we’d always recommend you explore these options.

But you may have also wondered if any of these mobile developers in Charlotte are any good. We don’t doubt that there are many competent developers in Charlotte, given the enormous talent pool of the city. With a population of almost 900,000 inhabitants, a bustling commercial hub, and home to banking giants, it’s a city that means business. That means developers must bring their ‘A’ game to stay relevant.

While all this seems great, it doesn’t mean every developer in Charlotte can help you achieve your app development goals. A freelancer or even a startup may not have the experience, funding, or staff to tackle your app project, especially if it’s ambitious. Freelancers, in particular, may not be available or willing to roll out bug fixes and updates after shipping your app. You don’t want to deal with such a scenario if you expect your app to have a long lifecycle. 

Thus, we recommend that you focus on established and reputable mobile app development studios in Charlotte. Whether you’re an appreneur, business owner, or executive, you want to work with a developer that will help you achieve your goals while meeting your high standards. And given the complexity and demands of modern app development, there’s no room for half-measures. Below, we’ve compiled a handy list pinpointing the reasons to find a mobile app developer in Charlotte.

 

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1. Find A Mobile App Developer With A Proven Track Record

What is one of the easiest ways to determine whether an app developer can deliver quality apps on time? Start by looking at the developer’s portfolio of completed apps. You should find these on the developer’s website, and the list of completed apps should be reasonably long since this shows the developer ships apps at a regular cadence. Be wary of developers that don’t have a portfolio or only showcase a few apps. These developers probably haven’t released enough apps to garner enough experience to tackle more complex projects.

As a leading app development studio in Charlotte, NS804 has tremendous pride in the apps we’ve released since 2012. We build 10-15 apps for our clients annually, targeting several categories and demographics. We’ve released apps for branding, business, communication, dating, entertainment, productivity, and web design, making our output well-rounded. Our portfolio speaks for itself since it consists of a compelling list of apps, such as follows:

  • Bat Flaps
  • Béné
  • Brew Trader
  • C5G
  • EntreConnect
  • Horse Logics
  • Impower
  • KnowUs
  • Live Bet Boss
  • Paxis Pro
  • PreVue
  • Simpatico
  • Social Auto Transport
  • Text Surge
  • Trivia Monsters
  • Virginia Beer
  • Watermelon Festival
  • Wine Swap
  • Yards for Yeardley
  • Zoomerang

2. Partner With An Award-Winning Developer

Most established studios can push out many apps in a short space of time, so it’s not always a reassuring sign. After all, it’s common for some studios to focus exclusively on reskinning mobile apps and games. In most cases, their primary focus is to make a quick buck without caring about the quality or originality of their apps. If you want to develop an app for your business, these are the worst kinds of studios to partner with. 

Instead, you want to work with a studio that’s meticulous and passionate about the app development process. The kind of studio that takes app development seriously yet continuously raises the quality bar. At NS804, we think of ourselves as such a studio, and we’ve received the acclaim and awards to prove it! 

We’ve appeared regularly in media outlets like DC Inno, Fox 5, NBC 4, Sun Herald, Technical.ly, and Washington Business Journal. And we’ve regularly been featured and awarded by Clutch in the following categories:

  • Top App Developers – Washington D.C. 2018
  • Top Mobile App – Developers 2019
  • Top Mobile App – Developers 2020
  • Top Developers – 2021
  • Top B2B Companies – Global 2022
  • Top 1000 Companies – Global 2022
  • Top App Development Company – Richmond 2023
  • Top Software Developers – Virginia 2023
  • Top AR/VR Development Company – Richmond 2023
  • Top AR/VR Development Company – United States 2023

Receiving accolades feels good, and it reassures our existing and future clients that they’re dealing with a development partner focused on quality. Moving forward, we plan on winning many more awards, but above all, meeting and surpassing client expectations.

3. Prioritize Native Mobile App Development 

It’s always better to find a mobile app developer in Charlotte that specializes in native development. But what is native app development, and why should you care? Think of native apps as those created using a manufacturer’s recommended programming languages, development tools, and methodologies. In the mobile space, Apple and Google set the guidelines and provide the tooling for iOS and Android development, respectively. 

Apple provides the Xcode integrated development environment (IDE) and the Swift programming language for creating apps for iOS devices. Similarly, Google provides the Android Studio IDE and the Kotlin programming language for creating apps for Android devices. A native app developer will use these tools and languages instead of third-party tools that facilitate cross-platform development. 

While cross-platform tools make it easier, cheaper, and quicker to develop for Android and iOS, there are several disadvantages that we need to discuss. One of the main issues with cross-platform development is that it always introduces a performance cost. In most cases, natively developed apps load faster, perform better, and drain the battery far less than cross-platform apps. 

Another issue that will impact the quality of an app is its user interface (UI). Many cross-platform tools offer non-standard UI components that don’t always comply with Apple’s and Google’s standards. While several cross-platform tools have improved their UI in recent years, they’re still not as good or consistent as native UI tools.

Ideally, you want your app to look and feel identical on both Android and iOS. And that’s only possible if you partner with a developer specializing in native app development. It may cost more and take a bit longer to ship, but your users will appreciate the slicker and smoother experience your native app will provide.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

4. Find A Mobile App Developer In Charlotte That Pushes The Envelope

The mobile app market has matured, meaning it’s harder to attract, engage, and retain users. As an appreneur or business leader, you’ll want to bring your best ideas forward to make an impact. If you’re a trailblazer or often come up with unique ideas, you’re in a better position to succeed in an environment with hard-to-please users. 

But coming up with ideas is only one small aspect of the app development process. You’ll want to find a mobile app developer in Charlotte to present your ideas and receive feedback on whether or not it’s realistic to turn these into an app. And if your ideas seem unconventional or difficult to conceive, an experienced developer will help to ground these. The developer’s experience with multiple app releases will inform further brainstorming and ideation processes based on what works and doesn’t.

While we can’t speak about other developers, NS804 has often embraced ideas that drive mobile apps forward. We’ve worked closely and built fruitful relationships with clients that have come up with ideas that truly help users. Our close collaboration with 3ADVANCE, LLC and Red Canopy Holdings, LLC helped birth the Béné app. 

Béné is a digital tipping application for the hospitality industry that allows guests to tip hotel staff. Guests scan QR codes printed on cards inside their rooms and other hotel areas to send cashless tips without needing to download any apps. The simplicity and reliability of this system have made Béné a winner and a testament to how good ideas help shape industries.

5. Work With A Developer That Builds Next-Generation Apps

We’ve already mentioned that users have become harder to please nowadays. It’s no longer easy or even possible to draw these users with apps that they’ve experienced a hundred times before. Moreover, a growing number of users, especially younger users, expect more from apps. Old and outdated-looking apps just won’t do, and it’s up to you to look at new ways to engage these users. 

Fortunately, mobile app technology keeps moving forward, which presents savvy appreneurs and developers with plenty of opportunities to create the types of apps that weren’t possible in the past. We’ve reached a point where there’s greater demand for more immersive apps that utilize video or contain an augmented reality (AR) or virtual reality (VR) component. 

Recently, NS804 worked on the innovative next-generation PreVue dating app that smartly uses video. Our client wanted to make the online dating process more honest and authentic, and that was only possible with video. PreVue users must upload a short video of themselves showing their body language, personality, and overall vibe. It’s now easier to build trust with potential matches since users can no longer hide behind fake bios like in other popular dating apps.

The short-form video format popularized by Snapchat and TikTok served as inspiration. We were willing to put in the extra time and effort to create a next-generation app that would resonate with today’s users. PreVue is gradually growing in popularity and delighting users disillusioned with how apps have approached the online dating experience thus far. This has shown us that implementing the latest technologies is essential for app success moving forward.

6. Collaborate With A Developer For App Store Submissions

If you haven’t released an app on the app stores to date, you may not understand how these work. You may even believe that it’s a relatively simple process to release apps on the App Store and Google Play. And while there’s some truth to this, it’s probably more involved and challenging than you’d expect. That’s because Apple and Google have strict guidelines that developers and publishers must follow when submitting apps. 

While there’s nothing wrong with learning and tackling the entire submission process yourself — it will take time and may cause much frustration — especially if your app fails approval one or more times. If you’re running a business, there’s probably a significant opportunity cost involved in spending your valuable time trying to go through the submission process. It’s wiser to partner with a studio, such as NS804, to handle this for you instead. 

NS804 will ensure that your app meets all the criteria set by Apple and Google. We’ll look at your app content, quality, uniqueness, hardware compatibility, performance, security, stability, and styling, to ensure it passes submission. While Apple has the reputation of having stricter guidelines, it’s not uncommon to face significant challenges when submitting an Android build on Google Play. That’s because Android apps need to run on a wide range of hardware specs from multiple manufacturers.

7. Find A Mobile App Developer That Will Help You Scale

Perhaps your app’s meant to serve a crucial part of your business strategy. Or you’re planning on building an innovative music streaming service that will grow and grow. Therefore, your app’s never truly finished and will receive new features and updates regularly. But rolling these out requires that you team up with a reliable partner.

Ideally, you want to work with a studio that stays committed to your current goals but will also closely follow future roadmaps of your app. At NS804, we understand how important it’s to scale your app when reaching certain milestones and are willing to provide the necessary guidance to help you grow. We prefer to build a long-lasting relationship to ensure we always have a role to play during each phase of your app’s evolution. 

In Conclusion

If you’ve been trying to find a mobile app developer in Charlotte, you may have come across several studios. It’s likely that we’re one of these studios that have appeared during your searches or recommended by business associates. Whatever the case is, contact NS804 today to learn how we’ll help you create the phenomenal apps that will engage and delight your users.