6 Tips for a Better UX/UI Design

Your application, whether a web application or a mobile app, gives your clients and users the first impression of your product or company. Emerging evidence shows that well-designed UI and UX can drive your sales and conversion rate by double. So, you must ensure that your application is attractive and user-friendly.

It is important to note that the user interface (UI) is not the same as the user experience (UX). User interface (UI) focuses on the platform or interface that the user interacts with. UX, on the other hand, is the overall aspect of the application. It is the emotional experience of the user after interacting with your application.

The overall goal of UI/ UX design is to ensure that it is efficient, easy, and smooth for users to interact with your web or app.

Here Are Some Tips For A Better UI/ UX Design:

1. Know your users

You cannot go blindly into designing the UI/UX of your website. You need to identify who the target audience is and what their needs are. So, to design a product that will entice your users, the first step is user research. Having an idea of what your users need will help you to design a better UI/UX for your product. Keep your user needs in mind when designing.

2. Keep things simple

Your website or application should not require a map or a navigation guide. Simplicity in UI/UX design means making it easy for your users to interact with the product (content, images) captured in your application. You can guide your users using some features such as icons, showing tapping, and hovering. Make everything simple and clear.

3. Accessibility and functionality

As a UI/UX designer, do not just focus on aesthetics and forget some important aspects such as functionality and accessibility. Yes, looks are important but pointless if your users cannot comfortably use your platform. Strive to ensure that every element in your design functions properly and icons are easily accessible.

4. Offer feedback

Imagine clicking or pressing an action button, let’s say, ‘buy now’ or ‘send in an app’ but you don’t get an update. You’re just left there guessing that the process went on smoothly. Frustrating, right? As a designer, it is your responsibility to ensure that you update your users, and offer timely visual feedback.

If a submission has been sent successfully, tell the user that the submission was successful. If an order has been made, update the user’s cart. If something is loading, show the user that it is loading. This way your users know exactly where they are in your app. Don’t underestimate the power of these simple messages when designing UI/UX.

5. Prototype before you implement

Can you imagine designing everything and then realizing it doesn’t work as you expected? To avoid this, you should create a model of the product you’re designing and test it. This process is known as prototyping. You can easily and comfortably fix the errors before you design the real product.

6. User testing

Remember that you’re not designing for yourself. So, you must ensure that you get real users to test your design. Don’t assume that users are like you and will have a similar experience as you when interacting with your interface.

The target users come from different backgrounds and have different beliefs and mindsets. That’s why you should test your app with users who are not your relatives and friends. As a result, you’ll get honest opinions about their experience.

These few tips alongside what you already know will help you improve your UI/UX design. Most importantly, don’t be afraid to make mistakes. Even the best of us do. It is the only way to learn!

NS804 – Streamlining Your UX and UI Design!

NS804 is a trusted provider of superior mobile app design and development solutions. At NS804, we help individual businesses and large corporations design functional and responsive mobile apps – from inception to completion.

Contact NS804 to know exactly how you can achieve superior UX and UI design.

 

What Can Your App Metrics Tell You About Your Customers?

App metrics will help you succeed as an appreneur or even as an enterprise releasing one or more apps. After all, it’s never a good idea to push out an app without monitoring its key performance indicators (KPIs). And that’s because you’ll be missing out on crucial information that impacts your app in its entirety.

Just think for a minute that you’ve spent a lot of time and money on a food ordering app. Many users download it, but you receive very few orders. Having failed to add mobile app metrics, you’re left bewildered as to why this occurs. To top it off, you’re left guessing about what needs to improve, apart from a few negative user reviews.

The hard truth is that you should never have to guess what’s wrong with your app. Instead, you should know how it performs during its entire lifecycle. And app metrics will also help you learn more about your customers, which we’ll discuss in more detail below.

Learn More About Customer Device Specs

You should add metrics that monitor your app’s performance and user experience (UX) from the get-go. But why is this so important when your app runs fine on your test devices? Your test devices only offer a limited view due to the massive variety of devices available, especially in the Android space. It’s a technical impossibility to test your app on the thousands of different Android smartphones, tablets, and TVs that your users may own.

However, your mobile app metrics will let you know how your application performs after the user installs it. You’ll gain access to valuable data, such as the user’s device operating system (OS), screen resolution, load times, and crash reports. Moreover, you’ll have a granular view of this data to allow you to pinpoint issues and fix them. Occasionally, you may detect these issues before most of your users do.

Mobile App Metrics Reveal Customer Engagement KPIs

Is your app engaging users, or are they uninstalling it in droves? Believe it or not, that’s one of the most important questions you should be asking. But it’s also one that you should be getting answers for immediately. And that’s because engagement rates directly impact your app’s revenue, so never leave this to chance.

Your customer engagement KPIs should reveal the following: average number of screens per visit, session length, stickiness ratio, retention rate, and churn rate. Furthermore, you should have detailed data on daily, weekly, and monthly engagement per active user. 

Monitor Customer Spending Habits

Your app’s supposed to make you money, so you need to know if your customers are actually making purchases. Also, integrate the necessary application programming interfaces (APIs) to facilitate and monitor all payment methods. Nowadays, users like to make payments using Apple Pay, Google Pay, PayPal — and several other payment services.

But what customer revenue metrics should you monitor? You’ll need to look at the following: average revenue per user (ARPU), number of purchases, time to first purchase, customer lifetime value (CLV), conversion rate, and cost per install (CPI).

In Conclusion

Mobile app metrics, when properly implemented, reveal much about your customers. And the data you collect and analyze will help you to pinpoint issues that impact your app negatively. Thus, allowing you to make fixes and roll out updates that actually make sense. Contact NS804 today to learn how we’ll help you integrate app metrics to unlock the true potential of your applications!

App Commerce Trends of the Future

The mobile app industry is thriving due to the high uptake of smartphone technology. The increased consumption of smartphone devices alongside higher internet penetration rates leads to a corresponding growth in mobile apps.

According to published statistics, there are 6.3 billion smartphone users globally. And if you factor in the 1.14 billion tablet users globally which are growing exponentially at a rate of 26%, you realize just how reputable and promising the mobile app market is.

In 2022 alone e-commerce sales are slated to exceed $430 billion. The e-commerce sector is growing as retailers respond to consumers’ increased uptake of smartphone devices and mobile apps.

So, retailers that want to maintain a competitive advantage must watch out for new trends that will define and shape the mobile app landscape.

Let’s take a look at some app commerce trends of the future.

1. Shopping via mobile apps

Credible statistics show that 72% of e-commerce sales happen on mobile devices, with 85% of customers opting for mobile apps for their day-to-day shopping. Evidence has shown that the continued adoption and the rising preference for mobile app shopping are due to the speed these apps function. Already, consumers are finding mobile apps speedier, agile, robust, and ultimately convenient.

2. One-click purchasing

One-click is a term first postulated by the world’s leading retail giant Amazon to mean ‘making all purchases with one click. One-click purchasing allows consumers to buy all products from a store without necessarily having to key in their personal or purchasing information.

You only have to click and all information keyed in including:

  • Billing address
  • Shipping address
  • Credit card number
  • Email address
  • Card verification number
  • Customer name

Retail outlets that use one-click purchase options allow customers to complete all purchases using data from previous purchases. So, you don’t have to key in all the personal and credit card information anytime you make a purchase.

Point to note: Although the one-click app commerce trend is a convenient option with many benefits, the biggest question is security. Consumers must remember that the one-click drift relies on an intermediary getaway payment system.

This intermediary getaway is PCI-certified, so your information is safe and secure. So, you don’t have to worry because there are sufficient security configurations to protect your personal and credit card information.

3. Social commerce

Customers are converging on social networking channels now more than ever before. Your customers, too, are always on social media – Facebook, Instagram, Twitter, LinkedIn, and many more. So, it’s easier for your product (or service) to catch their eyes on social media sites than on your website.

One of 2022 leading mobile commerce trends is using social media for mobile commerce. Brands and businesses are increasingly converting their social media following into actual sales by reinventing how they communicate to this social audience.

While many e-commerce enterprises have tried and succeeded, most enterprises find that converting social traffic into product sales is a conundrum. Navigating from a social media conversation or post to product sales appears an uphill task that requires remediation processes.

Luckily, the social commerce trend has come to solve this challenge.

4. Augmented reality

Augmented reality is one of the latest kids on the block in technology and user experience. Augmented reality continues to elevate the mobile commerce market by giving it a complete sensory experience.

Augmented reality allows users or viewers to virtually try on, personalize, and even fit products at the convenience of their homes or offices. In addition, consumers can augment the real world using real products while seated back at home.

The four key strategic benefits of augmented reality in shaping app commerce include:

  • Unique customer experiences. The first benefit of augmented reality in transforming mobile commerce is that it provides the best customer experience by blending both the physical and virtual worlds.
  • Eliminates cognitive overload. Have you ever tried repairing something by referring to a manual? Well, the process can be tedious and mind-boggling, especially considering that you have to refer to technical drawings or specifications to arrive at the desired outcome. Augmented reality presents information in easy-to-process digital snippets, sparing the user from processing complex pieces of information or data.
  • Heightens user engagement. When augmented reality first became popular, it was confined to gaming and entertainment. However, today, augmented reality has extended its use to many other applications that add tangible business value.
  • Competitive differentiation. It’s critical to differentiate yourself in a market where every seller offers the same products or a homogenous line of products at the same price band. Augmented reality lets mobile apps set themselves apart with creative campaigns and attractive snippets. The 360-degree visual and sensory experience offered by augmented reality sets most apps aside from their competitors.

There’s no denying that recent developments have revealed something exciting about us as humans. As a human race, we spend more time immersing ourselves in screens.

And so with time, our realities become deeply integrated or ingrained with digital experiences. Indeed, we tend to see a product as superior or inferior based on its ability to indulge or conform to our digital experiences.

As a result, building your app by considering this aspect of human nature may help you achieve the desired results, especially when embedding augmented reality in your m-commerce app.

5. M-Commerce

Aside from e-commerce, there’s a corresponding growth in m-commerce. M-commerce refers to buying using smartphone or tablet devices. M-commerce has grown because of the growth and uptake of smartphone devices or endpoints.

As a result, with 6.3 billion smartphone users globally, it’s now possible to understand why mobile commerce is the new frontier in a world with a web of heavily interconnected endpoints – mobile phones, laptops, tablets, computers, and even wearables.

6. Voice shopping

Voice apps like Alexa and Siri have been growing over the last decade, thanks to massive improvements in artificial intelligence and machine learning. In addition, how voice search is used and applied in different contexts has changed drastically.

Today, home appliances are utilizing voice search in day-to-day tasks like changing channels using remotes, switching lights, and controlling entry points like gates, doors, and entrances.

People also use voice search to check weather conditions and to tell their audio systems to stream music.

However, today, voice search has gradually penetrated the e-commerce market. Indeed, credible research shows that the voice market is expected to reach $40 billion by 2023, up from $2 billion less than half a decade ago. This growth represents a 1000% increase in just four years.

So, it’s possible to see that voice search and personalization, in general, are critical trends in the mobile commerce market.

7. Mobile chatbots

Chatbots have existed for decades. And perhaps you’ve ever interacted with a chatbot at some point in your life. In fact, we are already interacting with chatbots anytime we order from our favorite restaurants or even speak with an agent for a TV or cable company.

And while chatbots have become a common scenario in our day-to-day lives, these bots have not fully penetrated the mobile commerce market. However, this is likely to change in 2022 and beyond.

Just think about all the benefits of chatbots. Imagine if you can integrate chatbots with mobile apps to help improve the customers’ shopping experience.

So, in 2022, e-commerce stores will be embedding chatbot features in smartphone apps. This new trend will revolutionize e-commerce, making bots the center of focus in consumer interactions and customer support in general.

NS804 – Futuristic Approach to Mobile App Commerce

NS804 is a leading provider of mobile app solutions. NS804 provides mobile app design and development solutions – from inception to completion.

Today, NS804 believes that the mobile commerce market is changing, and businesses must adopt new trends in app adoption and use.

So, at NS804, we believe the best way for businesses and brands to grow and evolve is by adopting a futuristic mindset to app commerce.

Contact NS804 for mobile app design and development solutions.

 

10 Reasons Why Your Restaurant Needs a Mobile App

The ability to view, click, and order is on the rise. The ‘click’ trend is slowly taking a toll on almost every enterprise – from retailers to hoteliers. Today, restaurants are looking for ways to differentiate themselves, thanks to new mobile capabilities like online ordering and delivery.

The hotel industry has experienced a boom over the last decade due to a corresponding growth and uptake of technology. For instance, mobile apps are helping restaurants grow their brands in almost unimaginable ways.

In addition, e-commerce capabilities enable hotels to access fresh produce, thus powering up vital operations in traditional hotels and restaurants – from sourcing products to delivering them to consumers.

Reasons Your Restaurant Needs an App

So, whether running a small food kiosk at the corner of a busy city or handling multiple hotel chains across different geographies, having an app is mandatory.

So, here are ten reasons your restaurant needs a mobile app.

1. Online slot reservation

Today, mobile apps connect clients to their desired restaurants and provide adequate information to make a reservation. Restaurants are leveraging online forms to enable clients and customers to make reservation requests.

In addition, smartphone apps allow your customers to book reservations and identify whether there’s a slot or not. So, instead of traveling miles only to miss a seat, restaurants can inform potential guests of any available seats.

2. Digital menu card

Do you know that most customers wouldn’t mind accessing the menu digitally, especially when it’s easily accessible and with a good interface? Well, if you don’t know, consider making your digital menu card as appealing and attractive as possible.

Today, most restaurants (like Foodlitter) allow customers to place orders using digital menu cards. This capability enables users to make their orders online without much hassle and with just a few clicks on their phones.

Digital menu cards provide end-users with immense accessibility and a convenient experience. And while many restaurants have menus in their mobile apps, few have digital menus uploaded to these apps.

So, your restaurant needs a mobile app to enable digital menu capabilities.

3. Ordering online

Mobile apps are indispensable for restaurants that offer online ordering and online delivery options. For instance, fast-food chains like Mcdonald’s, Subway, Wendy’s, Taco Bell, and Checkers provide online ordering capabilities, filling hunger bites when they occur.

What mobile apps do is that they eliminate the role of mediator in booking orders and online reservations. So, you can directly go to your app and place an order. And immediately, you’ll receive a call confirming your order details and delivery information – location, address, phone number, recipient(s), and more.

4. Location-based deals

The location-based feature is a relatively new app feature but incredibly satisfying to restaurants that want to close fast deals.

For instance, Apple’s iBeacon uses this particular feature. This feature sends a push notification to a customer near your restaurant.

With this feature, you can tempt your customers by offering unbeatable deals on mouth-watering delicacies they can’t refuse.

5. Customer-friendliness

Perhaps the leading reason behind the adoption of mobile apps is that mobile apps are customer-friendly. Mobile apps offer a superior customer experience making apps a darling to many people.

Online ordering has enabled most restaurants to handle their peak hours efficiently. Online ordering reduces the pressure and queue, assisting restaurants with orders even when customers are seated at home or in offices.

And thanks to online ordering, most people nowadays can avoid the pain of standing in long queues waiting for meals. And with the option of ordering their meals online, they can easily order meals when they’re in traffic or when picking up their children from school.

So, there’s no denying that the customer-friendly nature of mobile apps in online ordering has been a feat to its adoption.

6. Customer outreach

Mobile apps provide ways to connect to new customers. By using mobile apps, restaurants can advise their offerings and reach out to new and existing customers.

And while there’s no proven way to connect to customers, you can always use mobile apps because they’re cheap, customized to customer needs, and less spammy. Mobile apps offer soft push notifications that don’t appear as a bother to consumers.

So, mobile apps remain indispensable in creating targeted communication with customers.

7. Brand positioning

You cannot undermine the power of apps in building a compelling brand image. Mobile apps exist on consumer devices, are easily accessible, and can be customized to address consumer needs using purchase patterns, purchasing behavior, and other operative metrics.

So, restaurants are slowly understanding the potential of mobile apps in building a good brand and image. Mobile apps act as your restaurant’s beacon outside. For instance, if a customer is not ordering directly from your restaurant but has your app installed, they can receive push notifications which ultimately build your brand.

8. Social media presence

No matter what sector your business operates in, it’s critical to have your presence on social channels such as Instagram, Facebook, LinkedIn, Twitter, and WhatsApp.

Declaring your presence in social channels is one way of going with the trends and ensuring you gain a competitive advantage. And provided you give it an effective online marketing campaign, your social media presence will surely attract a large following.

So, restaurants use mobile apps to strengthen their social media presence. Mobile apps can be integrated with social channels and portfolios, reinforcing a brand’s overall digital strategy.

9. Online promotions

There’s no denying that mobile apps have helped restaurants improve their online promotion approaches in numerous ways. For instance, through online promotion programs like ‘check-in’ features, clients or consumers can notify their friends and family about specific restaurants they’re dining in.

The check-in promotion feature helps friends, family, and workmates connect and meet in specific restaurants or locations.

So, if you’re running a restaurant and considering a mobile app, ensure it encompasses the ‘check-in’ feature to enable your restaurant’s clientele to tag in their friends and allies anytime they wish.

You can also use mobile app push notifications to notify customers about new offers and specials. That helps to improve your communication and ultimately increases your chances of improving your ROI on specials.

So, restaurants are now using mobile apps as leverage to improve the return on investment, especially on special treats.

10. Loyalty programs

Loyalty programs provide a win-win situation for the business and the customer. The programs help restaurants target and retain new customers while extending value to clients.

According to a study, 86% of consumers are likely to purchase from you if you provide discounts or offers periodically. To do this, you can give your clients discounts on every 10th or 5th visit, which will help enhance retention.

NS804 – Transforming Your Restaurant’s Digital Posture with an App!

NS804 is a trusted provider of superior and quality mobile apps. We have helped businesses across various sectors – hotels, restaurants, banks, insurance, healthcare, and education – design the best apps that answer their clients’ questions.

At NS804, we can help you identify your restaurant’s needs and design an app that best answers your clients’ questions.

So, do you own a restaurant, and would you like to transform its operations using a mobile app? Well, don’t worry, we have a solution for you!

Contact NS804 for mobile app development solutions – whether you’re running a restaurant or planning to own one.

How Do Free Apps Make Money

The mobile app market is highly lucrative. In 2021, the mobile app market was estimated to be worth $187.58 billion and is projected to reach $207.53 billion by 2022. According to PRNewswire, the mobile app market witnessed year-over-year growth of 20.45% in 2021 – a clear indication of its potential as an industry.

So, the mobile app market is a productive and high-income sector worth considering. Today, more than ever, people are turning to mobile apps for almost everything – shopping, communicating, gaming, social interactions, chatting, and even trading.

But how do these apps make money given that 97% of Google Android apps were downloaded for free in July 2022? How do free apps make money if most people download these apps for free?

Freemium vs. Free Trial Apps

The free app market is broadly segmented into freemium apps and free trial apps. Freemium apps allow users to access an assorted list of features for free, but the free trial apps let users interact and access the full functionality of all apps for a limited period.

According to reports, freemium apps have an app conversion rate of 30% while free trial apps may attract up to 50% conversion rates. Either way, these apps end up making handsome incomes for their developers and even founders.

So, here’s how publishers monetize free apps.

1. Paid ads

Interestingly, paid ads are among the leading income-generation strategies today. The same is true for most things, including mobile apps. Free mobile apps leverage paid ads in the following ways:

  • CPM – The app developer is paid a certain amount of money for app impressions
  • CPC – Revenue is generated based on the number of clicks achieved in an ad
  • CPV – Revenue is determined by the number of views per app user
  • CPA – This revenue is gained when users directly install the app on their devices or when they purchase products or services directly using links attached or embedded in the app.

So, it’s advisable to subscribe to some paid ads if you’re not charging your app users. However, always remember that when you take the advertising route, you don’t downplay the user experience with excessive ads.

Excessive ads may greatly impair the user experience, thus being counterproductive to your app monetization strategy.

2. Subscriptions

Subscription is the most cost-effective and straightforward way of monetizing an app. Think of any free app, do you pay to access additional features or do you access all features for a limited period? Either way, you end up wanting to pay for a subscription.

An obvious and straightforward approach by app publishers is to give the apps free of charge and then charge subscriptions for users to continue using the service. That means you only get to access the app’s full functionality after you’ve secured a paid subscription.

Tinder, Disney, Pandora, Netflix, Hulu, Twitch, ESPN, and HBO Max are some of the most popular paid app subscriptions globally.

3. Direct selling

Selling merchandise is a proven way of monetizing your app. Most app publishers build or design free versions to sell products such as clothing, apparel, toys, and accessories.

Most of these products are sold through email marketing or sold directly using the app. So, if you’re considering an innovative way to push your new clothing or toy brand, look no further, a free app can be a hidden ingredient to a potent cocktail.

Contact NS804 for inquiries on app costs and app development solutions.

Cost of Developing a Fitness App

A fitness app is a mobile, desktop, or web application that lets users track their health and fitness activities or workouts.

A fitness app meets your health and fitness activities. Fitness apps mainly consist of features for tracking workouts, monitoring physiological body rates, and logging exercises.

Fitness apps share one or more features with health and wellness apps. Some popular fitness apps include Fooducate, MyFitnessPal, Glo, Zones for Training, and Sworkit.

What’s the Typical Cost of Building a Fitness App?

The cost of a fitness app will vary depending on depth, scope, and target users. In addition, app development costs will vary from one app development partner to another.

However, although there are variations in the cost of fitness apps, most vendors or designers will charge an average of $15,000 to develop a solid fitness app. However, this cost is variable. A fitness app can range from as high as $30,000 to as low as $5,000.

In addition, an app with a limited number of features, also called a minimum viable product MVP, will be more affordable and easy to test than an app with extended functionality.

So, it’s advisable to weigh your options before settling for a fitness app.

Factors Affecting the Cost of a Fitness App

Many factors affect the cost of a fitness app. It’s crucial to understand the average hours and total costs (or individual costs) incurred in developing a fitness app to account for the total costs.

Building an efficient and fully scalable fitness app demands an end-to-end understanding of individual material costs as well as the hours of labor. Here are additional factors that will ultimately affect your fitness app development cost.

1. Platform choice

The platform where you’ll launch your app – whether Android or Ios is a defining factor in estimating the cost of your fitness app. Android and IOS are two leading platforms dominating the mobile app marketplace.

Creating an app for each version will take double the time and cost. That’s because you need specific programming languages for the web, mobile, and desktop computers. It’s advisable to choose cross-platform development solutions unless your project is large-scale or whether it targets specific Android and IOS users.

Fitness App Development Costs – Cross-Platform vs. Native
Platform Cross Platform Native
Development Hours Development Costs Development Hours Development Costs
Android + IOS + Web 600 – 800 $150,000 – $250,000 750 – 1000 $200,000 to $300,000 (and $20,000 extra for additional platforms).

 

2. Type of fitness app

You can also calculate the cost of your fitness app based on fitness category levels. Knowing the fitness app type you want to develop can substantially improve your expenditure throughout the project.

Here are some popular fitness app categories and their average costs.

Fitness app category Fitness app sub-category Average cost
Wearable apps Heart monitoring $15,000 – $50,000
Oxygen monitoring
Pulse monitoring
Fitness activity tracking apps Run tracking apps $30,000 – $125,000
Cycling tracking apps
Gym tracking apps
Workout and fitness apps Personal training apps $50,000 – $100,000
Exercise apps
Gym workout apps
Nutrition and diet apps Diet apps $15,000 – $90,000
Food intake app
Nutrition app
Yoga apps Mixed yoga apps $10,000 – $25,000
Yoga workouts
Yoga for beginners
Meditation apps For breathing $20,000 – $100,000
For sleep
For mindfulness

 

3. Location of the developer

Finally, the location of your fitness app developer will affect your app development costs. Developers from different regions tend to have different hourly rates.

Generally, countries like the United Kingdom, the United States, Canada, and Australia tend to charge on the higher end, while developers from India and Ukraine charge relatively lower.

Always work with trusted experts for the best possible solution for your fitness app.

Launching a New Product? 11 Reasons to Have a Mobile App

The product life cycle stages provide a benchmark for understanding the product development process. The product life cycle stages include a market introduction, market growth, market maturity, and market decline.

The different stages of a product’s lifecycle pose discrete challenges. The commonly cited challenges with launching a new product include ideation, product roadmap problems, market viability, workflow management, product engineering issues, and the pace of innovation.

So, when launching a new product, you want to be careful not to miss out on any vital points that may affect its adoption. A mobile app is critical for launching a new product, be it software, hardware, consumer electronics, or merchandise.

Mobile apps allow brands and business leaders to actively connect and engage with their target audiences, building the base for future business. Mobile apps provide an interaction platform, connecting prospective customers (and markets) with brand owners.

So, here are eleven reasons to have a mobile app when launching a new product:

1. Customer loyalty

Enterprises operating in competitive market landscapes must go an extra mile to remain visible and competitively positioned. For brands starting in fresh markets, it’s important to think of something to stand out: a gem that distinguishes you from the rest.

Mobile apps can offer start-ups and brands leverage when launching a new product. For instance, apps can lead to repeat business and bolster referrals. In addition, apps can foster new product and service adoption, especially when users share promotions, new products, and new deals.

There’s no doubt that your brand can accurately forecast long-term business outcomes when it has a loyal customer base. So, aim for a well-designed and customized app for your target customers. When launching products, this app may make a difference between a successful product launch and a failure!

2. Improved communication

Mobile apps act as crucial avenues for marketing communication. With mobile apps, you don’t have to overburden your email support because you have an extra communication channel.

In essence, mobile apps can communicate to a wide range of stakeholders, internal and external. With tailored communication and strategic response forums, mobile apps provide the convenience and flexibility of responding on the go. So, regardless of whether you’re catching a flight or traveling by train, you can always follow up on crucial office proceedings with a mobile app.

3. Marketing outreach

Mobile apps are indisputably the best single source of marketing truth. With mobile apps, you don’t have to worry about reaching hundreds, maybe thousands of potential customers, brands, partners, and suppliers. You can do that at a go.

Mobile apps afford enterprises and brands the flexibility, convenience, and agility of connecting with markets and other brands. It’s through mobile apps that you can foster your marketing outreach. Today, most consumers are connected to digital mobile platforms, making mobile a frontier in marketing communications.

4. Online shopping

When launching a new product, brands specify authorized suppliers, including stores, malls, shops, and hypermarkets that stock these specific products. Unfortunately, traditional product launches relied on complex supply chain lines.

The unpredictability and uncertainty of global supply chains continue to impede successful product marketing and distribution. Mobile apps are bridging this gap by offering online shopping options. So, when launching a new product (or service), your mobile app can be utilized as a distribution frontier.

The digitization of supply chain downstream activities has made it easier for brands to connect with customers. Digitizing distribution, sourcing, and supply continue to close gaps between production and consumption, making production and manufacturing seamless and surprisingly rewarding.

5. Brand image

Mobile apps improve brand image by offering interactive and intuitive interfaces to display products. In addition, mobile apps encompass diverse audiences and outreach, enabling emerging brands to reach a diverse audience. Product launches that use mobile apps experience better brand images because of accessibility, outreach, and product scope.

6. Customer visibility

Mobile apps are critical tools for obtaining insightful and actionable feedback, including customer behavioral patterns. Evaluating customer feedback and use patterns is a primary part of launching a new product. However, few brands and enterprises can successfully collect, collate, and report customer behavior to improve product launches and adoption levels.

Mobile apps allow you to collect insightful metrics: customer use patterns, pricing options, user behavior, market adoption, and competition levels. With mobile apps, you can gather and record customer responses, and obtain nifty product usage metrics, including product defects, failures, and inefficiencies.

7. Employee loyalty

There’s no doubt that workplaces are evolving with new technologies – blockchain, virtualization, cloud computing, artificial intelligence, automation, and robotics. The desire for employees to learn, adapt and evolve with time is propelled by new technologies that help organizations automate their workplaces.

Unfortunately, not all organizations are undertaking improvements in technology adoption. Published research shows that employees exposed to new, exciting technologies are more loyal and committed. In addition, the study shows that workplaces that adopt modern equipment, technology, and processes enjoy better employee loyalty.

8. Omnichannel shopping approach

Brands and enterprises are using the omnichannel shopping approach to give customers a seamless shopping experience across all their devices – smartphones, laptops, tablets, smartwatches, and smart TVs.

Omnichannel access lets customers shop remotely. This is because customers can access products on-the-go through smartphone devices. With omnichannel access, customers can shop for products online using their mobile phones. Mobile apps reinforce omnichannel shopping, helping customers access products without visiting stores.

9. Customer relationship management

The customer relationship management domain is forever changing. The emergence of technical support software and remote helpdesk support has changed the face of traditional CRM.

However, the most disruptive technology in the customer relationship management domain is the mobile app. The mobile app connects people, places, and platforms. Its interoperability with other channels, including digital social channels, volatility, and versatility make mobile apps critical for connecting customers with technical support teams.

So, when launching a new product, you must view an app as a strategic tool for managing your customer relationships. Brands and organizations are leveraging mobile apps to foster their approach to customer relations. Mobile apps help CRM personnel handle inquiries, process complaints, report issues, and provide timely resolutions.

10. Employee training

Human resources face the challenge of providing upgraded training and learning materials to employees, especially when introducing them to new products, technology, or markets.

However, you can eliminate these challenges by using e-learning apps that allow employees to learn about new products, new work models, and methodologies.

E-learning mobile apps like Huddle, Udemy, Skill Pill, and BoostHQ ensure that employees have access to similar learning materials, regardless of where they’re. So, when launching a new product, a mobile app can streamline the process of educating your workforce on the ins and outs of the product.

11. Fostering employee commitment

The Technology Acceptance Model TAM terms usefulness and ease of use as the two most important factors for successful tech adoption. Your employees or customers will uptake your new product if it’s easy to use and functional or practical to them.

When launching a new product, foster your workforce’s commitment with a mobile app. By deploying a mobile app, you show your employees that you care about modernizing your workplace.

Improving your employee commitment will go a long way in accelerating the adoption and use of a new product. As a result, it’s advisable not to decouple employee engagement from the product initiation and adoption processes.

NS804 – Transforming Enterprises with Mobile Apps

NS804 provides custom-built mobile apps. NS804 designs and deploys functional, easy-to-use mobile apps that answer the trickiest question your business has to ask.

So, if you’re looking to create your first mobile app, don’t hesitate.

Contact NS804 for quotations and inquiries about your next project.

Transitioning to Apps? Tips for Training Employees

The Technology Adoption Model TAM answers perhaps the trickiest question about tech adoption: why are employees reluctant to adopt technology or unwilling to partake in new technologies?

Based on documented research and empirical evidence, two factors propel people to adopt new technology: perceived usefulness and ease of use. People adopt technologies if they perceive them as handy and easy to use. Your employees are likely to adopt mobile apps if they perceive them as useful or easy-to-use.

So, when deploying a new technology that’s complex or sophisticated, you’ll find that your employees are somewhat reluctant to adapt or learn. While the ever-evolving and improving access to new technology, including mobile apps, is critical for businesses, it’s frustrating for employees.

The key is knowing how to train and equip your employees with the right skills. So, if you’re transitioning to mobile apps, here are some tips for training your employees.

Tips for training employees:

1. Trainers need to know the mobile apps themselves

A vital part of successful change management training is equipping trainers with the relevant skills, knowledge, and proficiency. Your employees cannot excel in mobile app training if the trainers are not competent in handling this transition.

So, in conducting an organizational-wide overhaul of mobile app training, ensure that your trainers are competent professionals proficient in high-end software and best-in-class hardware.

2. Make training a priority

A majority of organizations assume that by asking their employees to reserve time off and learn new software, the employees will automatically alter their schedule in favor of education or learning.

The truth is that employees will forgo learning in favor of their daily work. To succeed in a solid change management training plan, you must allocate the resources and time required for employees to learn.

Make learning a priority by ensuring that the training program is carefully packaged, well-designed and comprehensive in its reach and scope. In addition, offer incentives for the training by conducting tests and rewarding the winners. Incentives will encourage active learning and training.

3. Set realistic deadlines and roll-outs

It’s crucial to set clear and realistic deadlines on project deliverables. Ensure that your employees understand the training aims and goals and meet the underlying course objectives.

For instance, if you’re training them on mobile app security, ensure they can spell out mobile security measures and implement security practices around mobile app use.

Engaging your employees to gauge their understanding of mobile apps is crucial in evaluating the impact of the training. In addition, when rolling out a new mobile app, ask your employees to download it and interact with it days before launching it.

4. Improve learner engagement

Last but not least, improve your learner engagement. That will help your employees appreciate your mobile app transition. Your employees don’t want to be stuck for hours learning how to download, deploy, or manage mobile apps.

Instead, they’re interested in what the mobile app can do in real-time. So, request your employees under training to order product(s) from the app directly and schedule deliveries. You can use these deliveries as incentives to reinforce the learning and training. You can introduce creative and exciting ways to learn, including active demonstrations.

NS804 – Transforming Your Mobile App Experience

NS804 offers custom-built mobile apps for businesses of all sizes and sophistication. Inquire from NS804 the solutions and offers they provide if you’re embarking on your next mobile app design project.

NS804 guides clients, organizations, institutions, governments, and businesses on mobile app design and development. We help clients curate the best-of-breed apps for their establishments, regardless of purpose, sector, or size.

And if you’re transitioning to mobile apps, we advise that you equip your workforce with the relevant mobile app training and education. The forever-changing mobile landscape demands that employees remain proactive to new solutions.

Contact NS804 for inquiries and solutions on mobile app design and development.

Engagement and Apps: 5 Reasons Why You Need One

The mobile app creation journey is a challenging but exciting exercise. Creating a successful mobile app needs talent: it needs you to examine and solve a market need. Successful mobile apps satisfy a specific need; they also have simplicity and customization. Social integration, superior performance, and security are other high-ranking features of a successful mobile app.

It’s important to ask ourselves what makes an app successful. What features, attributes or functions substantiate an app as successful? Well, to answer this question, we must first ask ourselves why apps are designed and why organizations invest thousands (if not millions) in app design, deployments, marketing, and maintenance.

The purpose of any app is customer engagement. All apps aim to connect the target audience to a specific brand, be it the app itself, an organization, a product, or a service – all apps aim at creating reputation and hype around a brand. So, the primary purpose of a mobile app is customer engagement.

So, if you’re one of those people who’re running a start-up, you know just how vital engagement can be, especially when starting. Having a customized mobile for your business helps you reignite touches with clients. A custom-built mobile app lets you access remote markets digitally, connect with customers on social platforms, and build trust with stakeholders.

Here are five reasons you need engagement and apps:

1. Customer visibility

You cannot access customers without mobile apps. That is why top boy retail outlets like Amazon, Costco, Walmart, and Target are utilizing mobile apps to keep up with new customer demands. With mobile apps, your business can access online customers, reignite touches with social media users, and ultimately strengthen its brand through new outreach.

2. Remote accessibility

Mobile apps can be accessed remotely with the help of an internet connection. Easy accessibility to your business merchandise, products, or services via an app is what makes mobile apps a prime highlight of the modern-age business landscape.

Imagine having a catalog of products or services that can be accessed remotely via a mobile phone or a tablet? Your customers, suppliers, employees, and partners can order or receive anything regardless of where they’re.

3. Innovation culture

Engagement apps can positively impact your company’s culture. Employees see it as modernizing the workplace and they will be readily willing to undertake new technologies in the future. The technology acceptance model TAM states that two factors drive people to adapt to new technology: ease of use and perceived usefulness.

So, by introducing engagement apps, you’re essentially setting your employees up for success as far as future technology adoption is concerned. You’re building a culture of innovation and adaptability.

4. Remote metric measurement

Today, most decisions are data-driven. Organizations are relying on readily available data to make marketing, procurement, and hiring decisions. Data runs strategic business functions: marketing, sales, research, operations, and human resources.

An engagement app allows you to collect, collate, analyze, and report critical metrics, including user patterns, product adoption trends, price changes, and customer feedback. Apps provide you access to actionable metrics that you can use to bolster business performance and productivity.

5. Streamlining communication

Mobile apps are robust platforms to support both internal and external communications. Mobile apps can offload the work done by internal email support, including giving feedback, sending guidelines, sharing projects, and clarifying issues.

Mobile apps provide an additional communication channel to organizations struggling with few communication layers. Start-ups especially can use mobile apps to bolster their communication with customers.

Mobile apps are evolving as robust and efficient customer relationship solutions, strengthening bonds between brands and their most valued customers.

NS804 – Leading Mobile App Solution Providers

NS804 is a leading provider of custom-built mobile apps. With years of experience designing, curating, and reviewing mobile apps for individuals and businesses, NS804 is a renowned and reputable service provider.

Contact NS804 to know how to get started with engagement and apps.

How Today’s Manufacturers Are Leveraging Mobile Apps

The fourth industrial revolution or Industry 4.0 has transformed the otherwise legacy, archaic manufacturing environment. Today, mobile app development in manufacturing is making things easier, especially with the uptake of mobile technologies and faster internet infiltration rates.

The fact that consumers, markets, and supply chains are all connected using digital networks means that mobile apps will continue to be a priority in the manufacturing sector. Today, more than ever, the manufacturing sector is experiencing the benefits of mobile apps in driving productivity and optimization. In addition, mobile apps have reduced operating costs, improved efficiency, and enabled better field service.

Indeed, compared to other sectors, enterprise mobility is gradually becoming a top priority for manufacturing leaders. Regardless of the huge potential of Industry 4.0 to transform the traditional manufacturing set-up, few organizations are upscaling their efforts towards tech adoption.

Below we discuss how today’s manufacturing leaders are using mobile apps:

1. Integration with CRM software

Integrating your customer relationship management software with a mobile app helps you mobilize your interaction and communication with clients. This integration makes it possible to communicate with customers on the go. Communication is a major advantage since many manufacturing facilities and shop floors are large, and they require bikes and golf carts to navigate. Mobile apps promise new solutions and fresh capabilities in integrating with CRM software for streamlined communication.

2. Order fulfillment through real-time inventory

For time immemorial, manufacturers and shop floor workers have used hand-held devices to manage inventory. But today, tablet and smartphone technology let users, especially manufacturing leaders, use a single device to manage inventory, perform order fulfillment, send emails and attend virtual meetings.

The use of a single device for multiple tasks helps save on hardware and software costs. The real-time inventory and order fulfillment mobile app lets your procurement teams perform their tasks while automatically updating the database. In addition, it allows for order tracking capabilities and website updates.

3. Energy efficiency

One of the uses for low-code manufacturing is monitoring. In manufacturing, energy usage is a critical expenditure that affects time, resources, and throughput. Leveraging mobile apps is mostly used by manufacturers who are concerned with their energy consumption. These companies use these apps for the following purposes:

  • Monitoring regular energy consumption
  • Monitoring energy utilization
  • Plant, asset, and line analysis
  • Data collection and meter inspection

So, mobile apps are helping manufacturing leaders monitor their utilities.

4. Quality management

Industry 4.0 has ushered in exciting developments in manufacturing and beyond. For instance, low-code QMS apps manage quality in production floors. Low-code platforms and applications have unique flexibility. Low-code platforms help to incorporate tasks that are required to remain compliant with the changing laws.

In addition, QMS low-code applications can be integrated into content management systems. This integration helps track workflows and find documents for internal inspections and external audits. Thus, mobile apps are changing the face of manufacturing by helping manufacturing leaders track down their workflows and identify documentation for internal audits.

5. Production monitoring and management

Imagine you can program your manufacturing line or plant using a remotely located tablet or computer. With Industry 4.0, that’s possible. Manufacturing leaders must work with trusted partners to design automated workflows. New developments in machine metrics have shaped production shop floors, helping organizations leverage programmed instructions to control complex machine parts.

For instance, in computer numerical control CNC, programmed instructions run machine parts using the MTConnect language protocol. On the same note, mobile apps are being used to monitor manufacturing shop floors.

Indeed, if you’re meeting with a client to review and approve a manufacturing project, you can enter your product(s) specs and print-ready documentation and files on your device. Once you key in, the system beams the entered data to your IoT-enabled manufacturing equipment. By keying in this data, the manufacturing project can even be completed before you arrive at the manufacturing headquarters.

6. Real-time machine monitoring

Your manufacturing facility performance and productivity can be affected by a slight downtime. Therefore, your technicians must be quickly alerted when a piece of machinery or equipment goes down. In addition, mobile apps give you the ability to optimize the sensors you’ve installed as part of your IoT interface. By installing sensors and collecting insight and feedback using mobile apps, you can identify machines that require maintenance and repairs.

7. Increasing visibility

One way to increase the productivity of your shop floor workers is to obtain accurate information about their day-to-day activities. GPS technology enables manufacturing leaders to find employees and workers wherever they’re on the shop floor. Most importantly, you can ensure whether safety personnel are available in the manufacturing environment. The GPS technology further provides a detailed and accurate account of your inventory, enabling you to track product usage.

8. Equipment inspection

Ensuring that all your machines are inspected and checked is a sure-fire way of avoiding costly repairs and damages. It has become an issue that most manufacturers are investing in predictive maintenance. Predictive maintenance essentially uses condition-monitoring tools and sensors to observe and report on the nature and structure of a piece of equipment during its operation. Equipment inspection is becoming a reality with advanced monitoring tools that provide real-time reporting.

9. Employee productivity

Mobile apps make it easier for manufacturing shop floor leaders to monitor employee behavior and make modifications as needed. By using an app, you can track all employee movements and behavior and evaluate whether the employee’s conduct conforms to the company’s policy. Managers have remote, real-time access to everything, which is beneficial for occupational safety during plant emergencies. These statistics provide insight into how much time was spent on a single task and how many jobs were closed.

10. Resource utilization

By using mobile apps, managers can see everything going in and around the plant. Manufacturers have real-time access to sitting and moving inventory. This means that they can evaluate resource utilization and therefore make informed ordering decisions. In addition, better insight improves resource utilization. Managers can reconcile product orders and supplies and resource consumption or utilization.

11. Decision-making

Mobile apps offer faster, real-time access to accurate and reliable data. Faster access to verified information means that decisions can be made faster to improve the overall manufacturing process. And because mobile apps are easy and faster to use, they can improve the decision-making process. It’s important to note that utilizing customized mobile apps for manufacturing requires an initial investment. However, you must look at the long-term return on investment. Mobile apps foster efficiency and productivity, leading to creativity, innovation, and faster turnovers.

12. Automation

Automation streamlines workflows, especially in contemporary manufacturing environments. Automation software provides time and cost savings, eliminating human errors and improving overall productivity. Automation is becoming a critical element of the modern supply chain. Indeed, manufacturers are using low-code technology to automate process workflows and improve overall productivity gains.

The growth of modern manufacturing platforms has been facilitated by the rise of IoT technology like smart devices and interconnected networks. This automatically means more data streams in contemporary workplaces courtesy of interconnected IoTs. And to effectively tap into this data, low-code is being used to channel data and automate workflows to a central data repository. The repository is an enterprise resource planning system to perform data analysis and obtain actionable insights.

NS808 – Propelling Manufacturing Towards Digital Transformation

Manufacturers are endorsing digital transformation. For instance, 80% of manufacturers said they were ready to invest in new technology to improve their productivity gains. In addition, 91% of manufacturing leaders believe that data from people and machines will reduce costs and improve decision-making. And finally, 20% of manufacturers don’t share data either internally or externally, creating siloed manufacturing floors. Manufacturers must optimize mobile apps to streamline workflows and improve efficiency and productivity.

Contact NS804 to leverage mobile apps on your manufacturing shop floor.