10 Kinds of Mobile Apps with Artificial Intelligence

Artificial intelligence is a branch of computer science that simulates human intelligence in machines to help machines perform certain tasks that require human intelligence, such as learning, decision-making, and problem-solving. In the context of mobile applications, AI is revolutionizing how users interact and adapt to their apps. This is achieved by building apps that can communicate, interact, and engage with the end user, all while responding diligently to user requests and input preferences.

Artificial intelligence in mobile apps captures a wide range of domains, including voice recognition, natural language processing, predictive analytics, computer vision, and machine learning. These technologies enable mobile apps to learn user behavior, interpret complex data, and make decisions.

Importance of Artificial Intelligence in Enhancing Mobile App Experiences

Artificial intelligence has improved the performance of mobile apps, delivering unprecedented levels of convenience, usability, and personalization. Some of the key ways artificial intelligence enhances mobile app experiences include:

Personalization

AI analyzes user behavior, interactions, and preferences to deliver personalized content, services, and recommendations. Whether it’s suggesting workouts, curating menus, or recommending relevant products and services, AI-powered mobile apps adapt to individual user preferences, making the user experience more engaging.

Predictive insights

AI enables apps to anticipate user needs and tailor proactive solutions. By analyzing past behavior and contextual data, AI-powered mobile apps can predict user behavior, automate tasks, suggest next steps, and streamline user experience. All while saving valuable time for other tasks.

Natural language understanding

Natural language processing algorithms enable mobile apps to understand and respond to human language inputs like text inputs, voice commands, and conversational interactions. Virtual assistants like Google Assistant and Siri leverage natural language processing algorithms to understand and respond to human language inputs and commands. This offers an intuitive and natural interaction model.

Enhanced functionality

AI enables mobile apps to perform functions and tasks that were once impractical. From image recognition and real-time translation to augmented reality and sentiment analysis, AI-powered features expand the capabilities of mobile apps, allowing them to address a broader range of user scenarios and needs.

Continuous improvement

Machine learning algorithms allow mobile apps to learn and improve based on user feedback and data insight. By iteratively refining their algorithms and models, AI-powered apps can adapt to changing user preferences, technological advancements, and market trends. By its adaptive model of continuous improvement ensures that the user experience remains valuable and relevant.

1. Personal Assistant Apps

Personal assistant apps have become commonplace on mobile devices, offering users a more convenient way to interact with smartphones, perform certain tasks, or access certain information through voice commands and text inputs. Examples of popular personal assistant apps include Google Assistant by Google, Siri by Apple, and Cortana by Microsoft.

These apps serve as virtual assistants, capable of performing a wide range of tasks, including sending messages, setting reminders, checking the weather, searching the web, and making calls. They utilize AI technologies such as natural language processing, machine learning, and speech recognition to understand voice commands and message inputs.

How AI Powers These Apps to Understand and Respond to User Requests

AI lies at the core of personal assistant apps, allowing them to understand and respond to user requests intelligently.

Here’s how AI powers personal assistant apps:

  • Natural language processing. Personal assistant apps leverage natural language processing to analyze and understand human language inputs, including voice commands and text inputs. These algorithms parse the syntax and semantics of user queries, extracting keywords, phrases, and entities to infer user intent accurately.
  • Machine learning. Personal assistant apps utilize machine learning algorithms to improve their understanding and response over time. By analyzing vast amounts of user data, including past interactions, preferences, and behavior patterns, these apps can learn to recognize speech patterns, understand context, and predict user intent more accurately.
  • Speech recognition. AI-powered speech recognition algorithms allow personal assistant apps to transcribe words accurately into text. These algorithms can recognize and differentiate accents, languages, and dialects, allowing users to communicate with their devices effectively through voice commands.
  • Contextual understanding. AI-powered apps allow devices to interpret user queries within the appropriate context, taking into account factors such as time of the day, location, and user history. This contextual understanding allows the apps to provide more relevant and personalized responses, enhancing the overall user experience.

3. Virtual Health Assistants

AI-powered health apps have emerged as valuable tools for individuals willing to check and monitor their health and wellness. These apps leverage machine learning and artificial intelligence to provide personalized insights, recommendations and support across a wide range of healthcare spectrum. They offer users convenient access to health information, monitoring capabilities, and proactive interventions, empowering them to take control of their well-being.

Features of Virtual Health Assistants

Symptom checker

AI-powered health apps often include symptom checker functionalities, allowing users to input their symptoms and receive potential diagnoses or recommendations. These apps rely on machine learning algorithms fetched from a large medical dataset to analyze symptoms, determine severity, and provide guidance on the next steps, such as seeking medical attention or self-care measures.

Medication reminders

Most AI-powered health apps come with medication reminders to help users adhere to their medication regimen. These apps send reminders based on individual medication schedules, dosage instructions, and refill dates, reducing the risk of missed doses and medication errors.

Fitness tracking

AI-powered health apps often include fitness tracking capabilities, enabling users to monitor their exercise routine, physical fitness, and overall fitness levels. These apps may utilize wearable devices or built-in sensors to track metrics such as calories burnt, heart rate, steps taken, and sleep patterns. AI algorithms analyze this data to provide insight into users’ activity levels, progress toward fitness goals, and recommendations for optimizing their workouts or lifestyle habits.

3. AI-Powered Navigation Apps

Navigation apps have emerged more significantly with the integration of artificial intelligence to provide users with more accurate and efficient route guidance. These apps utilize AI algorithms to analyze vast amounts of data, including real-time conditions, historical traffic patterns, and road closures, and provide users with the fastest and most reliable directions.

AI-powered navigation apps leverage machine learning techniques to continuously learn and adapt to changing traffic conditions, environmental factors, and user preferences. By processing and interpreting this data in real time, these apps can dynamically adjust routes, predict traffic congestion, and offer alternative paths to help users reach their destinations with ease.

Benefits of AI in Improving Navigation Accuracy and Efficiency

Enhanced Accuracy

AI-powered navigation apps utilize advanced algorithms to analyze and interpret complex data, resulting in more accurate and reliable route guidance. By considering factors such as traffic conditions, road infrastructure, and user behavior, these apps can provide precise directions tailored to individual needs and preferences.

Improved Efficiency

By providing real-time traffic updates and optimizing routes, AI-powered navigation apps help users save time and fuel, minimizing vehicle emissions and reducing travel time. Users can avoid unnecessary delays and congestion, resulting in more efficient and environmentally friendly transportation.

Enhanced User Experience

AI-powered navigation apps offer a seamless and intuitive user experience, with features such as interactive maps, voice-guided navigation, and personalized recommendations. These apps make it easy for users to navigate unfamiliar territories, explore points of interest, and plan for multi-stop trips, thus enhancing the overall travel experience.

4. Language Learning Apps

Language learning apps have undergone a massive transformation following the infusion of artificial intelligence, offering learners personalized and adaptive learning experiences tailored to their individual needs and proficiency levels. These apps leverage AI algorithms to track progress, analyze user behavior, track progress, and deliver targeted content that’s designed to optimize learning outcomes.

AI-powered language learning apps use machine learning techniques to adapt to each learner’s learning style, pace, and preferences, offering personalized learning to each student or learner. By analyzing data such as performance metrics, user interactions, and proficiency levels, these apps can dynamically adjust lesson plans, provide customized feedback, and recommend supplementary resources to enhance the learning experience of students.

5. AI-Enhanced Photo Editing Apps

Photo-editing apps have evolved with the integration of artificial intelligence, offering users the ability to edit apps with unprecedented ease and precision. These apps leverage artificial intelligence, machine learning, and AI algorithms to analyze images, identify scenes and objects, and automatically apply enhancement and corrections to achieve professionally-quality results.

AI-enhanced photo editing apps employ a wide range of techniques, including image recognition, semantic segregation, and neural style transfer to streamline and automate the editing process. By analyzing vast amounts of datasets and learning from professional editing techniques, these apps can intelligently enhance photos and provide users with creative tools to express their artistic vision.

6. AI-Powered Virtual Shopping Assistants

Virtual shopping assistants leverage AI to provide users with personalized recommendations, guidance, and support, throughout the online shopping experience. These AI-powered assistants analyze user preferences, browsing behavior, and purchase history, mimicking the role of an in-store shop associate in the digital realm.

By using predictive analytics and machine learning algorithms, virtual shopping assistants can understand individual user preferences, identify browsing patterns, and anticipate user needs and preferences. These assistants use this information to recommend products that align with users’ tastes, preferences, and needs, thus enhancing the relevance and effectiveness of product recommendations.

7. AI-Based Financial Management Apps

AI-based financial management apps revolutionize the way people manage their finances by using artificial intelligence to provide personalized budgeting, financing, and savings advice. These apps analyze users’ spending data, income sources, and financial goals to offer tailored advice and recommendations aimed at improving the users’ financial health.

AI-based financial management apps utilize predictive analytics and machine learning algorithms to forecast future cash flows, identify trends in spending behavior, and optimize budget allocations to help users achieve their financial goals. These apps may also provide investment advice based on users’ investment objectives, risk tolerance, and market trends, enabling them to make informed decisions about their finances and investments.

8. AI-Driven Entertainment Apps

Entertainment apps have optimized artificial intelligence to deliver personalized and immersive listening experiences to users. These AI-driven apps leverage sophisticated algorithms to analyze user preferences, and user behavior, enabling them to recommend content, customize experiences, and enhance engagement across various forms of entertainment, including video streaming, music streaming, and gaming.

By harnessing data analytics and machine learning techniques, AI-driven entertainment apps can understand users’ tastes and preferences, enabling them to curate personalized content recommendations, tailor user interfaces, and optimize user experiences. These apps strive to create a more engaging and enjoyable entertainment ecosystem by leveraging AI to anticipate and fulfill entertainment needs and preferences.

9. AI-Powered Security Apps

AI-powered security apps leverage artificial intelligence to help with threat detection and intrusion prevention, safeguarding users’ digital information and sensitive financial information against cyberattacks or unauthorized access. These AI-powered technologies employ advanced algorithms to detect anomalies, analyze patterns, and identify potential security threats, enabling proactive mitigation measures and ensuring the integrity and confidentiality of users’ data.

By using natural language processing, machine learning techniques, and behavioral analysis, AI-powered security apps can identify emerging threats and detect suspicious activities. These apps provide users with comprehensive security solutions that combine malware detection, threat intelligence, encryption control, and encryption, and access control to protect digital assets and identities.

10. AI-Powered Mental Health Apps

Mental health apps leveraging artificial intelligence have emerged as valuable tools for providing emotional support and cognitive therapy to individuals coping with mental health problems. These apps offer a wide range of features and functionalities tailored to individuals suffering from mental health problems, including stress management, mood tracking, cognitive behavioral therapy, and personalized interventions.

By using AI models and algorithms, AI-powered mental health apps can analyze users’ behaviors and emotions, and provide personalized recommendations, coping strategies, and therapeutic interventions tailored to their unique needs. These apps offer a convenient and accessible way for individuals to manage their mental health and track their progress over time.

What’s The Future of AI-Powered Mobile Apps?

Looking ahead, it’s clear that the future of AI-enabled mobile experiences is boundless. As AI technologies continue to evolve and mature, we expect to see even more innovative advancements and innovations in mobile app development. From more sophisticated personalization and predictive capabilities to seamless integration with IoT and augmented reality (AR) experiences. AI-driven mobile apps will continue to push the boundaries of what’s possible, revolutionizing the way we talk, work, communicate, interact, and entertain ourselves on the go.

NS804 – Delivering Superior, AI-Powered Apps

NS804 is a leading provider of custom-built mobile app solutions. NS804 understands the changing landscape of mobile app development and offers superior AI-powered apps designed to suit your business needs. Whether you’re a small start-up or a large organization seeking a robust app with AI capabilities, we have you covered. We offer superior, excellent, and affordable mobile app solutions that are tailored to your individual needs. Our commitment to service excellent and unwavering dedication to customer service ensures that we offer a timeless app that solves real problems.

Contact us today for inquiries and questions about our AI-powered mobile apps.

Android App Development Trends 2024

The year has barely begun, and we’re already seeing significant shifts in the mobile app space. Moreover, 2024 promises many exciting Android app development trends that will turn heads. But how can we be so confident that notable changes will occur on the Android platform this year? We see a stronger emphasis on quality, a greater adoption of artificial intelligence (AI), and a higher number of foldable smartphones hitting the market.

The Android platform has matured and is no longer the avenue to push out low-effort cash grabs. Recently, Google updated their app testing requirements for all developers with new Android personal accounts. These requirements force developers to take the production and testing of their apps a lot more seriously before submitting them for publication. 

While these requirements will help increase the quality of upcoming Android apps, it’s not the only significant trend of 2024. Apps powered by large language models (LLMs) will hit the market with more ferocity this year. 

In 2023, ChatGPT and other LLMs managed to amaze, excite, and even scare many with their near-otherworldly capabilities. But in 2024, many developers will capitalize on these LLMs by integrating them into their Android apps. Some of the mystery and hype surrounding LLMs has diminished, so there’s a greater focus on their practical use in mobile apps.

Another trend that will further impact Android development is the rise of foldable phones. While these are not new, they’re enjoying wider adoption, so developers can no longer avoid developing apps for these devices. Of course, Android app development trends don’t end here, so we’ll delve deeper into what you should expect in 2024 below. 

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

Low-Code and No-Code Solutions Will Enjoy Rising Popularity

If you’ve dabbled in Android app development, you’ve come face-to-face with a high learning curve in building apps for the platform. And that’s because Java and Kotlin are complex programming languages that require several months of your time to learn the basics and years to master. But the challenge doesn’t end there since building, testing, and deploying to a wide range of Android devices is a nerve-racking experience. 

Fortunately, Google has made Android app development a bit easier with their latest tooling. Yet, even these tools won’t diminish the need to gain competency in Java or Kotlin to build quality apps. As a studio that builds native Android apps in these languages, we highly recommend you take the time to learn these languages. Alternatively, consider partnering with a studio like NS804 to create your Android app that will comply with Google’s best practices and guidelines. 

If you can’t hire a studio when your team doesn’t have the necessary coding skills — what then? You can rely on the myriad of low-code and no-code development platforms that have hit the market in recent years. Platforms like BuildFire, GeneXus for Super Apps, and Moxly help developers build cross-platform mobile apps rapidly. 

But will you enjoy the same results as that of native-built apps? While these platforms promise impressive results, it’s unlikely that they’ll deliver the performance, consistent user experience (UX), and scalability of their native peers. Therefore, we only recommend you use these solutions if you have tight budget constraints or plan to build a prototype or a minimum viable product (MVP).

Stricter Requirements Will Bring About Better Quality Apps

One of the Android app development trends that will massively impact the Android ecosystem may have caught many developers by surprise already. Google Play and many third-party Android app marketplaces have become inundated with buggy, low-quality apps that hurt the user experience. Given the accessibility and low bar of entry to develop Android apps, many freelancers, hobbyists, and unscrupulous developers have pushed out apps of dubious quality onto Google Play.

Google has identified and addressed this issue by introducing new app testing requirements. All personal developer accounts created after November 13, 2023, must comply with these new rules. And one of the most controversial requirements includes an elaborate closed testing process. Thus, it’s now necessary to test an app with over 20 users who have opted-in for the closed test for no less than 14 continuous days. 

Only once developers meet this requirement can they submit their app for production access. It seems like an extreme measure, but one that we’ll welcome if it means that better and more secure apps will reach Google Play from now on. It forces newcomers to recruit and engage with testers and no longer treat the testing process as an afterthought. Furthermore, developers who comply with these requirements will significantly reduce low ratings and bad reviews. 

AI-Powered Android Apps Will Proliferate During 2024

If you followed the news in 2023, you probably felt overwhelmed by all the hype and fear-mongering surrounding AI. Either AI will bring forth a golden age where humanity no longer has to do any drudge work, or AI will inevitably take over most jobs and make us redundant. The latter is a scary thought but a plausible outcome if governments don’t implement regulations to limit the damage AI may have on job markets. 

Fortunately, we’re still in the early stages of the AI cycle, which inevitably presents numerous opportunities for savvy Android developers. While AI-powered apps are not new, LLMs are still novel in the mobile app space. But Android users love their LLM apps, with ChatGPT enjoying over 50 million downloads and a rating of 4.8 at the time of writing. Other popular alternatives include Bing, Chat AI, and Perplexity. 

But are LLMs only appropriate for chatbot functionality? This functionality is only the tip of the spear, with writing, image generation, and code generation enjoying wide adoption within a short span of time. You can build all types of generators and analysis tools with ChatGPT and other similar LLMs. Then, you’ll train your AI models using your own datasets, images, and code to avoid litigation from the original copyright holders. 

After you’ve trained your AI models, you should test these thoroughly via an internal testing process. Once you’re happy with the results, integrate these into your Android app via ChatGPT’s (or your preferred LLM) application programming interface (API). The process is involved but will make your app more engaging and profitable since users can generate text, images, and music that exceeds their capabilities.  

Deploying Android Apps To PCs And Chromebooks

What makes the Android ecosystem so compelling is its sheer dynamism and versatility. Most users engage with Android apps on their tablets, smartphones, and via Android media players and TV boxes to a lesser extent. But lately, more users enjoy the same apps on their PCs and Chromebooks.

Microsoft and Samsung’s close working relationship helped integrate Samsung’s devices with Windows. That’s a wise move because many of Samsung’s flagship mobile devices are used extensively in enterprises.

Furthermore, Amazon Apps, which are Android apps — can run on Windows 11 PCs via the Windows Subsystem for Android. And recently, Google launched Google Play Games (beta) for PC users who want to enjoy their mobile gaming fix on their desktops. So, one of the hottest Android app development trends is ensuring your Android apps or games make their way to the PC.

Don’t stop there, as there’s another growing market that you can no longer ignore. Google’s ChromeOS and Chromebook laptops have already captured much of the US education market and even the small business community. As of December 2023, ChromeOS has penetrated 3.13% of the North American market and overtaken Linux, a far older operating system (OS). 

You can deploy your Android apps to supported Chromebook devices. There’s some setup and tweaking involved, especially if you need to deploy your app across multiple devices in your organization. But once done, you have a secure pipeline to deploy custom business apps that must run on mobile devices and Chromebooks in tandem.

More Affordable Foldable Smartphones Will Hit The Market

Android foldable phones have been around for several years, but they’ve always been pricey for most consumers. It’s not uncommon to pay between $1,800 – $2,000 for a flagship foldable device nowadays. That price point is acceptable for executives and power users who require a powerful yet compact computing device for productivity. But for the average consumer, that’s way too expensive when lower-end smartphones under $500 offer adequate functionality and performance.

However, the foldable smartphone market is growing and maturing, leading to a greater diversity of products. More manufacturers are offering budget foldables like the Motor Razr at $700, which makes it affordable enough for the average US-based Android user. So, one of the defining Android app development trends of 2024 is a focus on apps designed for foldables. 

It’s crucial to create apps that run perfectly on single-screen devices and utilize the additional screen real estate of foldables. These apps must make the most of adaptive and responsive design to adjust the user interface (UI) and screen page for every type of screen size. Moreover, it’s essential to offer multi-window support so that users can run multiple apps on their foldables since this is one of the core features of these devices.

Of course, if you plan to target ChromeOS, you’ll have additional screen sizes to consider. But making your apps run smoothly across multiple devices and screen formats will expose your app to a higher number of Android users. And if you add a cloud component to your app, you make it easy for users to switch between the foldable and ChromeOS versions without losing their work. Thus, they always stay productive and satisfied with your app and won’t seek alternatives that offer this functionality.  

Android Mobile Game Development Beyond Unity

Most Android mobile game developers use Unity to create their eye-catching hit games. Unfortunately, their overreliance on this game-making software wasn’t a smart move, especially after Unity Technologies announced their runtime fee late last year. The fee drew the ire of game developers and forced Unity Technologies to backpedal and revise their pricing policy. Developers weren’t willing to pay possibly business-crippling fees accrued by each installation of their games. 

But even with Unity Technologies making concessions to their users, many developers lost trust in the company. There was a sudden exodus of developers to competing game engines like Construct 3, Godot, and Unreal Engine. The biggest winner of the three was Godot, which enjoyed a sudden spike in users and even received a $100,000 donation from Re-Logic, the developer of Terraria. Also, cross-platform game frameworks like FNA and MonoGame received funding soon after the Unity installation fee controversy. 

Apart from FNA, you may use any of the engines mentioned here to develop Android mobile games. And since Godot and MonoGame are open-source with liberal licensing agreements, you don’t have to pay anything or risk facing litigation.

But what if you want to avoid complicated cross-platform game engines and want to develop exclusively for Android? If you have C or C++ coding skills, you may opt for Google’s Android Game Development Kit (AGDK). It consists of tools and libraries that integrate with Visual Studio via the Android Game Development Extension (AGDE). It also integrates with existing popular engines like Cocos, Unity, and Unreal Engine if you prefer to take that route.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Passkeys Will Make Android Apps More Secure In 2024

Ordinary passwords are no longer safe, and two-factor authentication (2FA) isn’t hack-proof. Nevertheless, we always recommend you secure your apps and websites with 2FA as a minimum precaution. So, what should you do to offer a significant protection layer for your users? The good news is that Google has partly solved this issue by introducing passkeys for Android and Chrome. 

If your apps run on Android 9 and higher, as they should, then you’ll have passkey support via the Credential Manager. The Credential Manager offers users multiple sign-in options and is available as a Jetpack API. We recommend you become acquainted with this API to understand its safety features and prerequisites. 

Users no longer have to sign in by inputting complex passwords they’ll likely forget. Instead, they can sign in via the biometric sensor, pattern, or smartphone PIN. It’s a far more seamless method for signing in that will keep your users returning to your app, even if they’ve forgotten the password.

Android App Development Trends That Will Define An Entire Year

We’ve covered some of the most significant Android app development trends you’ll encounter in 2024. The Android market has matured but has not peaked yet, with many unique and innovative apps still to appear on the horizon. 

Many of these apps will have some LLM implementation, while others will offer advanced features geared towards foldables. But there will also be a greater emphasis on security, which passkeys will solve to a certain extent. Contact NS804 today to learn how we’ll help you with your Android app development goals!  

Mobile App Maintenance: The Importance Of Regular App Updates

Few first-time appreneurs and developers consider mobile app maintenance when laboring away on their debut projects. And that’s reckless, to put it mildly, as app development is a long process that doesn’t end at launch. Users and the app stores expect apps to receive regular updates months or even years after their initial releases. 

But why are app updates such a pertinent issue that appreneurs and developers must never ignore? The primary reason is that no app is perfect on release and will likely never be during its lifetime. There is a certain quality threshold that an app must meet before it offers a satisfactory user experience. Not meeting this threshold will cause users to uninstall the app and leave negative reviews and low ratings, hurting the prospects of the app. 

That’s why the savviest appreneurs and developers have a mobile app maintenance plan from day one. They know that they must set aside resources for the continuous upkeep of their apps. These resources often include the funding, staff, analytics, tooling, and training required for app maintenance. Furthermore, it’s necessary to have dedicated staff or contractors to handle communications, compliance, documentation, user experience (UX) testing, quality assurance (QA) testing, and user feedback. 

Now, that’s a lot to unpack and only drives through the message that app development is a long, costly, and challenging endeavor. But we don’t want to dissuade you from trying your hand at app development, especially if this will be your first attempt. Instead, we encourage you to move forward, partner with an experienced and reputable studio like NS804, and consider the helpful pointers listed below. 

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

What Does Mobile App Maintenance Entail?

Mobile app maintenance is an ongoing process that involves multiple tasks that result in the continuous improvement of apps. These tasks include gathering user feedback, data, and analytics. These factors will let developers know whether or not their apps meet changing customer expectations. 

If apps don’t meet customer expectations, developers must modify their apps to bring them in line with these expectations. However, this is only possible by rolling out app updates at regular cadences. In the case of app-breaking bugs or security vulnerabilities, developers must release patches timeously. 

And even if an app runs smoothly and reasonably bug-free, it’s still necessary to respond to current market trends. For example, 2023 was a big year for artificial intelligence (AI) that the market couldn’t ignore. Soon after the launch of ChatGPT and other similar services, mobile app developers quickly launched new AI apps or implemented AI features in their existing apps. 

It’s not uncommon for appreneurs and developers to abandon apps if they’re no longer feasible. The app stores are incredibly competitive — if not downright brutal — making it difficult to justify the cost and effort to maintain underperforming apps. 

Yet, this is not the case with custom apps, especially those aimed at internal company tasks and business-to-business (B2B) applications. Mobile app maintenance is crucial for custom business apps, as regular security and feature updates are essential for the smooth functioning of organizations of all sizes.  

Why Do Users Care About Regular App Updates?

Today’s smartphone users are app-wise and can easily discern a good app from a bad one. Moreover, today’s users are part of a mature market gradually reaching its growth limits. We only need to look at the US smartphone market to understand the staggering difference between today and a decade ago. In 2013, there were approximately 173 million smartphone users in the US, but today, it’s edging closer to 315 million.

While we may be reaching the peak of the smartphone era, this doesn’t mean the app market is going away. It only means that there’s an increase in user demands that you must respond to if you’re going to succeed. But how can you succeed in such an overwhelmingly crowded market where users uninstall apps on a whim? The first step is to create an app that addresses a problem that users have and to make it sticky.

Of course, that’s not easy, and few developers get this right on their initial attempt. But let’s assume you are addressing a problem users are experiencing, but they’re still uninstalling your app — what now? 

That’s where your mobile app maintenance plan comes in, as you’ll focus tightly on your app’s performance and user data. Your analytics will let you know if your user journeys and flows are succeeding or failing. You’ll also know if technical issues make your app function inadequately. These are the most common reasons why users drop apps like hot potatoes and why post-launch analytics are so crucial.

Once you know what’s holding your app back, you can address all relevant issues. Then, plan your roadmap to release the necessary fixes and updates. And establish an effective communications pipeline to gather user feedback and inform users of new updates.

Why A Lack Of Updates Will Hurt Your App? 

Even your most diehard users will lose interest in your app if you don’t update it regularly. They will assume that you no longer have the interest or resources to roll out updates and will eventually move on to apps that seem more promising. There’s nothing worse than losing users due to not providing them with the features competitors have provided already. The current state of the app market requires that you respond to user needs rapidly. 

Look at the leading mobile apps in your segment, and you’ll find that all these receive regular updates. Every app update helps to reinvigorate interest, especially with those users who have started to drop off or become bored. But it’s also a great way to draw new users and media attention when app updates include innovative or highly desired features. 

A lack of updates will also hurt your app’s stability and usability, especially when users upgrade their devices. Furthermore, Apple and Google demand that developers update their apps to meet the requirements of their latest operating systems and APIs. Failing to do so will result in the removal of any un-updated apps from the App Store and Google Play. Third-party Android stores also have specific app update policies that you must follow if you publish on these. 

Security concerns around hacking and data breaches have become the norm recently. Since many people use mobile apps for financial transactions, you must ensure that your app never has any security vulnerabilities. Even if you’re developing a mobile game, you must never take security issues lightly since hackers exploit these also to gain access to user credentials. So, always roll out patches and updates as soon as you know of or encounter a new vulnerability.

How App Updates Help Keep Your Tech Stack Current?

You may be proud of your studio for using the latest technology stack to create your apps. But technology moves forward rapidly, especially in the mobile space. What’s trailblazing today can quickly become outdated in a matter of months. Therefore, you never want to stick to the current versions of your integrated development environments (IDEs), APIs, frameworks, game engines, backend technologies, testing, and deployment tools. 

Sure, your programmers may want to use long-term support (LTS) releases for a more stable development environment. But eventually, you’ll need to pull the plug and move on to the latest supported version. Your team may whine about such a decision since they will feel more comfortable with the older tooling. But ultimately, they must use the tooling that increases stability, usability, and quality.

The beauty of mobile development tooling vendors is they have close relationships with the device manufacturers. Thus, they build their tools according to current and future hardware specifications. And that’s fantastic because this means you’ll often gain a free performance boost and increased stability when building your app with the latest tools.

Furthermore, you’ll be future-proofing your app since it will run adequately on devices about to hit the market. So, you’ll have the assurance that your app will run on devices you haven’t tested for yet. But this doesn’t mean that you should ignore testing altogether. Always test on an emulator if you lack access to a specific mobile device. 

As part of your mobile app maintenance processes, ensure that you keep up to date with what your tooling vendors are releasing. Read their blog posts and release notes regularly, and update all your development tools timeously. 

What Are The Different Types Of App Updates? 

There are several kinds of updates you can roll out, but not all will be suitable for your app. We explain which app updates are best suited for which purposes here: 

  • Feature release updates: Your users will provide feedback about features they want, so you should roll out feature release updates with these additional features. If your app proves popular, you may need to implement these kinds of releases several times a year.
  • Functionality updates: You should roll out functionality updates when upgrading an existing function. The frequency of these updates will depend on how often you need to upgrade the functionality of your app.
  • Maintenance updates: If your app suffers from vulnerability issues due to a cybersecurity threat, you must release emergency hotfixes immediately. You may also release a preventative update for potential attacks, an adaptive update to deal with upcoming changes, and a corrective update for patching up quality issues.
  • Monthly updates: All new apps need monthly updates to gain and retain user trust. Also, it’s necessary to release weekly updates if your app suffers from serious usability, stability, and security issues.
  • Updates for watershed events: You can surprise and delight your users by releasing an update to celebrate the first year of its release. The update must include a significant change or improvement to set your app apart from competitors. 

How To Implement Mobile App Maintenance Successfully?

All the stages of the mobile app development process are challenging. But you can make the maintenance process of your app more manageable by following these steps:

  • Document your mobile app maintenance plan: Always keep notes and documents produced by all stakeholders involved in your project. Ensure that all team members can retrieve these documents easily when necessary.
  • Prioritize training: Ensure your team is up to speed with the latest app update procedures and technologies. 
  • Establish effective communications pipelines: You want to keep all stakeholders in the loop at all times. Keep your communications open and secure for all the relevant parties, and keep everyone informed of any crucial events that require their attention.
  • Keep ahead of compliance and policy changes: The app stores constantly alter their guidelines and policies, so you must adhere to these to avoid any nasty surprises. Furthermore, stay current on regulations in the different territories you publish.
  • Regularly test the effectiveness of your app’s UX: Always be mindful of the end-user experience by testing your app’s UX. More often than not, a bad UX is why most users uninstall apps, and it’s fixable with an update. 

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Why Do You Need To Partner With A Reputable Studio?

As you can tell, mobile app maintenance requires hard work and sticking to a tried-and-tested plan. If you already have prior experience with the processes mentioned earlier, you know what to expect. Yet, you may still need the assistance of a talented mobile developer to help you deal with all the complexities involved with regular app updates. And if you’re new to all this, partnering with a studio is undoubtedly the right choice. 

A highly acclaimed and reputable studio like NS804 will help you deploy your app updates on time and within budget. We’ll look at your plan, goals, and requirements with an analytical eye and offer solutions that will drive your app down a successful path. 

Furthermore, we’ll help you evaluate methodologies and development technologies that will lead to the best possible upkeep of your app. We’ll also help you implement new features, fix bugs, and optimize your app so you can focus on other aspects of your app development endeavors.

In Conclusion

Mobile app maintenance is a crucial part of the entire app development cycle. Never ignore this part, as your users expect you to deliver updates that will keep them stuck to your app. If you do this right, you’ll extend the potential lifespan of your app, driving additional revenue and business. Contact NS804 to learn how we’ll help you plan, prepare, and deploy app updates like a pro!  

Data Security in Mobile Apps: Mitigating Fears and Ensuring User Trust

The significance of mobile apps in the highly interconnected digital landscape cannot be ignored. Published statistics show consumers spent 3.8 trillion hours on mobile apps in 2022 alone. Further evidence suggests that mobile phone users spend 88% of their time in mobile apps, reinforcing the significance of mobile apps in our daily lives. Android and IOS are the leading mobile app stores, although other platforms such as Tizen, KaiOS, and Ubuntu Touch are slowly emerging as favorable platforms to launch an app.

It’s important to note that mobile apps are used for a wide range of purposes – online payments, online shopping, information access, weather updates, bookings, and travel. This means that a slight breach of mobile apps will lead to a significant leakage of consumer information, including personally identifying information such as social security numbers, physical addresses, credit card numbers, and mobile phone numbers. This is precisely why data security in mobile apps is a critical component in ensuring user trust.

This article delves deep into data security, exploring data security concerns in mobile apps as well as mitigation measures, and steps to building a secure mobile app:

Understanding Mobile App Data Security

Mobile app data represents a wide range of information users generate and store in their applications. It includes personal names, email addresses, financial information, credit card information, location, social security numbers, phone numbers, login credentials, multimedia files, location data, communication records, physical addresses, and more. The scope of mobile app data security ranges from the moment this data is keyed in your mobile app to the moment it is transmitted or conveyed to other people, including app platforms, social media accounts, and other digital channels. It’s crucial to note that understanding the diversity and sensitivity of this information is crucial in devising effective security measures.

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

 

Common Data Security Threats

Malware

Mobile apps, similar to other technologies, are highly vulnerable to cybersecurity threats. Malware, the shortcut for malicious software, represents a high-ranking cybersecurity threat. Malware attacks are designed (or created) and conveyed to target victims by cybercriminals to either steal personally identifying information or compromise the normal functioning of mobile apps to steal consumer information. Once infiltrated into mobile apps, malware can affect the normal functioning of mobile devices, interfere with app usage, and disorient the normal functioning of the mobile app, rendering the app unusable. Malware often disguises itself as an authentic application, prompting users to download it and unsuspectedly install it on their phones.

Phishing

Phishing attacks are common cybersecurity threats and one of the leading sources of data leakage in mobile apps. Phishing attacks trick users into revealing confidential information – phone numbers, credit card information, and physical addresses – by posing as trustworthy sources. In mobile apps, phishing attacks come hidden as alerts, emails, and updates that appear to originate from the app or otherwise. Unsuspecting users may inadvertently reveal their private information, leading to a possible compromise or sell their information to third-party users.

Unauthorized access

Unauthorized access to mobile app information is a common threat to data leakage and data security. Unauthorized access occurs when unauthorized persons or unauthorized entities have access to your personal information. Unauthorized access can occur when an internet service provider (ISP) or other users access your app information, thus compromising your data security. Usually, unauthorized access occurs when cybercriminals exploit possible vulnerabilities to gain entry into your app. This compromise may involve weak authorization processes, poorly encrypted data, and loopholes in the app’s code. Once inside the app, users can modify, access, or steal user data, causing significant harm and damage to individuals, brands, and businesses.

Real-Life Data Breaches

Facebook – Cambridge Analytica

The last five years have witnessed massive data breaches, affecting individuals, businesses, and brands. In 2018, the Cambridge Analytical scandal shook the foundation of data privacy following massive leakage of users’ data and information. Facebook-owned Cambridge Analytica lost the data of 87 million Facebook users. According to documented reports, the data of 87 million users was harvested without consent to a third-party app, raising eyebrows about the legitimacy of personal data stored on Facebook. This breach highlighted the dangers of lax data access policies, leading to subsequent changes in data protection regulations.

Equifax

In 2017, Equifax, one of the leading credit-reporting companies suffered a massive data onslaught. Cybercriminals exploited Equifax’s website and user accounts, leading to the data loss of 147 million customers, including personally identifying information and social security numbers. The SSNs were particularly affected, underscoring the importance of safe protection safeguards for both apps and websites.

Uber

In 2016, one of the leading cab-hailing companies, Uber, suffered a serious data loss of 57 million users, including drivers and passengers. Cybercriminals targeted the Uber app, leading to the loss of information from drivers and passengers. This onslaught highlighted the importance of safe control safeguards and highlighting the sophistication and scope of cyber-attacks. In response, Uber not only paid the attackers a lump sum to conceal the attack but failed to inform its users about this serious data violation.

PayPal

Just recently, the PayPal information of 36,000 users was affected, leading to account compromise. For two days, hackers had unlimited access to linked debit and credit card numbers, transaction histories, postal addresses, full names, date of birth, and individual tax identification numbers. This incident happened in October 2022 as part of a credential-stuffing attack. In credential stuffing, malicious software makes a combination of credentials often run into protected systems trying to gain unauthorized access to users’ information, accounts, and data.

Building a Secure Mobile App

Individuals and businesses must understand the significance of protecting their apps against unauthorized access. First and foremost, users and businesses must address encryption to protect users’ information in transit and at rest. Encryption conceals data using numerical forms or other algorithms, making it impossible for hackers to read and understand context information even if they gain unauthorized access to your systems, including mobile apps.

Another protection is secure authentication. Most often, users do not consider the possibility of a multi-layered security approach whereby there is more than one form of authentication to gain access to a protected system. For instance, 2-factor authentication or multi-factor authentication represents one of the leading forms of security. The two-factor authentication can protect your mobile apps from foreseen and unforeseen circumstances, preventing a possible breach that could expose users’ data.

Another step to building a secure mobile is ensuring regular software updates. Software updates provide you with the opportunity to access the latest version of the software, sometimes saving you money and time in accessing the latest product or service. Keeping your apps and operating systems up-to-date also extends the opportunity to access the latest patching, thus protecting your apps and operating systems.

Another step to protecting yourself is using secure coding practices. Developers must use secure coding practices to create apps that are secure and inaccessible to unauthorized third parties. Secure coding practices provide a safe encryption standard, protecting your apps and operating systems against attacks.

Regulatory Compliance

The General Data Protection Regulations (GDPR) provide a benchmark for safe and secure computing practices. The GDPR believes it’s the responsibility of businesses and organizations to protect consumer data against potential leakage. The GDPR provides strict guidelines for protecting personally identifying information and securing your app against unauthorized access and third parties.

Part of protecting your app against potential attacks is following and strictly adhering to compliance requirements. The first policy you need for regulatory compliance is a data protection policy. Data protection policy runs across organizations, providing employees, customers, and other stakeholders with a requirement to safeguard personal data. The second compliance step is the data retention policy, which is one of the 25 principles outlined in the Data Protection Act. The retention policy limits how data is created, stored, and distributed, thus safeguarding consumer information and data.

Privacy policies and notices are crucial benchmarks in regulatory compliance, especially in protecting data against potential violations. Privacy policies and notices inform people about the necessary safeguards for data, including steps, approaches, and strategies to protecting data. It also contains the repercussions of poor data handling and storage. Information security policies represent another set of laws to protect mobile apps and other technologies against potential data violations.

Information security policies define how information will be handled, from the moment it is created to the moment it is used and stored. Finally, an incident response plan is a crucial component of compliance. Organizations and businesses with an incident response plan can maneuver better in case of attacks, and some end up protecting their consumer data and brand in the process. An incident response plan must contain the steps, processes, and measures that will be taken in case of an attack, including isolating the entire organization’s computing infrastructure to another whole new network in case the existing one is compromised.

Building User Trust

Mobile apps provide a huge advantage to users, including the possibility of making online payments and securing flights and trains online. However, user trust continues to be a top-ranking priority for most mobile app developers and businesses. In creating your app, remember that user trust matters as it determines the adoption and the retention of your users. To ensure user trust in your app, here are a few steps you can take.

  • Transparent privacy policies. Organizations must have clear and precise privacy policies that are easy to read and understand. Employees depend on easily understandable and accessible information, making transparency a key factor in designing your privacy policies.
  • User education. Research shows that most cyberattacks can be prevented only if people are educated and trained enough. For most organizations, cybersecurity training is gradually becoming a must-have, especially for organizations dealing with highly sensitive consumer information – education, healthcare, finance, defense, and manufacturing.
  • Secure communication. All communication must be secured both in transit and at rest. Secure communication prevents information leakage, preventing unauthorized access and ensuring user safety. Transparent communication about security measures can reassure users, providing them with an opportunity to protect their data against unauthorized access.
  • Responsive customer support. Did you know responsive customer support is crucial in protecting your apps? Well, when users find genuine concerns, they’re likely to contact you if your app is useful. However, this doesn’t always happen because apps lack a dedicated customer support team and rely on AI bots as response machines. Responsive customer support will give you an added advantage, especially in dealing with new and reported attacks.

These practices secure your app, providing you with maximum security and protection of your users’ data.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

Challenges and Future Trends

Cybersecurity is a changing frontier due to the growing scope and sophistication of attacks. Cybercriminals are becoming clever every single day and more experienced with every single successful attack. One of the glaring challenges to mobile app data security is AI-driven attacks. While AI has provided immense opportunities and unlocked many doors of productivity and performance, there remains a lot to be desired in terms of data privacy. AI-driven attacks, unlike contemporary attacks that are orchestrated by humans, are more efficient, faster, and more dangerous. In addition, AI-driven attacks have serious implications for mobile app security because they expose consumer data, compromise the normal functioning of apps, and affect the overall productivity of their target victims.

It’s important to acknowledge that although emerging technologies continue to pose a significant threat to data security, there are still some new technologies that stand to protect individuals and businesses against threats. For instance, blockchain technology has huge potential in combating cybercrime and mobile app privacy violations.

Blockchain technology ensures transparency in transactions, secures transactions and informs everyone in the chain about a transaction. This way, it builds consensus on who and who has not conducted any transaction, thus protecting your information and sensitive data like transaction history. Blockchain technology represents a potent solution in mobile apps, especially in protecting your information against unauthorized access and leakage.

NS804 – Building Secure Apps, Ensuring User Trust

At NS804, we believe that everything starts with security, from the mobile apps we build to the technologies we launch and install. NS804 provides custom mobile app solutions, safeguarding users against potential threats and data leakage. We use the latest technologies and secure coding languages to create apps that are hard to crack. Our app development methodology follows standard practices, ensuring we comply with data protection laws and regulations.

Contact NS804 today for secure mobile app solutions, Android and iOS alike.

B2B App Features Your Mobile App Needs

The high rate of internet connectivity combined with high rates of smartphone ownership have led to the adoption of mobile apps by businesses and consumers across different industries and sectors – retail, manufacturing, service, finance, and insurance.

B2B mobile apps have become indispensable in today’s fast-paced business environment for enterprises seeking to streamline business operations, improve performance and productivity. B2B apps cater to the evolving needs of enterprises, enabling efficient workflows, enhanced collaboration, and increased customer satisfaction.

However, the key to unlocking the full potential of a B2B app lies in its underlying features. A feature-rich application has immense capabilities to deliver value and streamline complicated processes or operations. From navigation, superior customer service, analytics, reporting, security, and seamless integrations, we look at different aspects that make a great B2B app.

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

1. User Interface and Navigation

User interface and navigation are critical features that influence an app’s performance and adoption. A well-designed user experience and user interface are important in ensuring successful navigation by users.

A streamlined and visually appealing interface contributes to the intuitive design and enhanced user experience. For instance, research shows that 32% of your users will stop engaging with your website if it has a poor design. A well-designed website with clear layouts engages the readers, enhancing readability and retention.

Another component that contributes to the intuitive design and user experience is intuitive controls. Intuitive controls yield easy navigation, allowing site visitors to navigate the site seamlessly. According to documented statistics, 88% of site visitors will depart from a website after a poor customer experience.

2. Security and Authentication

Today, more than ever, organizations should be more secure in collecting, processing, presenting, and reporting data, especially consumer data. Poor security controls may compromise sensitive information leading to devastating financial, political, and reputational consequences.

Of special significance for any B2B app is protecting the security of sensitive information and personal data. The General Data Protection Regulation (GDPR) requires organizations to protect consumer data against unauthorized access. Enterprises violating consumer privacy regulations may face jail terms, fines, concessions, and possible termination.

So, your mobile app must accommodate the emerging needs of consumers without compromising their information or privacy. Most importantly, your B2B app must consolidate consumer information and integrate the appropriate safeguards against cyberattacks.

Some ways to create secure and authentic apps include:

Creating secure mobile apps requires the technical knowledge of attack vectors and the emerging sophistication of cyber-attacks. Use the following best practices to develop authentic and highly secure B2B mobile applications:

  • Secure login methods. Leverage two-factor authentication (2FA) or Multi-Factor Authentication (MFA) to add a layer of security to your devices, accounts, or networks. A 2FA or MFA requires additional verification to access a secured account or system. For instance, you may need to input your password and a code sent to your phone to access an email with a two-factor authentication.
  • Strong encryption. Strong encryption algorithms such as SSL and TLS protect against unauthorized access to stored or in-transit data. So, whether you’re sharing fiscal information with your stakeholders or storing your customer information in a CRM database, strong encryption will protect your sensitive information, whether transmitted over large networks or at rest.
  • Role-based access control. Role-based access control provides access privileges based on roles and responsibilities. For instance, if you’re the head of finance, you’ll access devices, systems, and networks with financial information and not any other network. Your roles will define your access privileges and permissions.

A secure app ensures trust and confidentiality, driving brand loyalty and customer retention.

3. Integration

A B2B app must seamlessly integrate with all the other applications used by a business. For instance, if you have enterprise resource planning (ERP) applications, your mobile app must seamlessly integrate, exchange information, and communicate with the ERP suite.

The same case applies to your procurement automation software. Your mobile app must communicate with your procurement software to maximize efficiency and productivity. The ability to communicate and integrate seamlessly with other business apps ensures B2B mobile apps can optimize the existing infrastructure and workflows. Seamless integration with ERP, CRM, project management, and other industry-specific applications ensures maximum performance and productivity.

An important part of integration is integration with cloud services for easy accessibility and data backup. Cloud-based services, whether on-premise or outsourced, provide a safety net in case of hardware failures or storage issues, ensuring disaster recovery and business continuity during attack.

4. Communication and Collaboration

Perhaps one of the most overlooked features of a B2B mobile app is communication and collaboration. Mobile apps must ensure effective communication, information exchange, and collaboration.

Business owners use mobile apps to understand consumer purchase habits, client preferences, and customers’ shared values. On the other hand, customers use mobile apps to identify unique value proportions, pricing structure and evaluate competitive advantages. Customers use the app to assess and evaluate their purchase decisions.

The key components of collaboration and communication in mobile apps:

  • Document storage and sharing. The B2B app should ensure that users can securely download, store, and share files and other resources within the app’s ecosystem.
  • Version control. Version control tracks documents, allowing different team members to work on a single document while tracking changes. It allows different users to collaborate on a single document while maintaining a clear audit trail.
  • Task management. Workflow automation helps with task management because tasks can be scheduled to occur in given scenarios. The automation of repetitive tasks improves efficiency and reduces manual efforts. The B2B app should be able to automate task assignments, approval workflows, and notifications, thus minimizing delays and ensuring seamless progress.

A B2B app becomes a central hub for efficient communication and profitable collaboration by providing robust communication and collaboration features.

5. Analytics and Reporting

Analytics and reporting capabilities help businesses obtain invaluable insights and information like customer feedback, track performance, and make data-driven decisions. Analytics provide the business with a clear picture of the market and industry.

Analytics and reporting capabilities provide customer purchase trends, changing perception, product positioning, and brand positioning, allowing organizations to make actionable decisions. Analytics save organizations resources by allowing them to predict problems and their solutions.

The main components of analytics and reporting include:

  • Data visualization. The B2B app must have data visualization boards to present information in a visually-appealing manner. The B2B app must provide data visualization components such as graphs and charts that present complex information simply and clearly.
  • Customizable dashboards. The B2B mobile app must provide customizable dashboards for real-time insights. Customization helps users to personalize their data views and helps them to monitor important metrics in real time.
  • Generation of reports. The B2B app must be able to generate reports of key performance and industry metrics. The app must crunch the data and provide detailed reports that highlight the key trends for decision-making.
  • Data exports. The B2B must allow users to export data in Excel, Word, CSV, and other formats to do an in-depth analysis with other tools or share with other stakeholders. Data exports enhance the accessibility and sharing of data, improving its usability and application.

B2B apps must analyze trends and communicate emerging trajectories with accuracy. This way, organizations can adjust their systems, resources, and networks to respond to evolving market and industry changes.

6. Predictive Maintenance

Beyond data visualization lies data mining for advanced analysis. Your B2B app can have advanced analytic techniques to read and analyze AI, ML, and natural language processing (NLP) with ease. The app can be designed with predictive analytics capabilities to identify trends and propose the best actions. In addition, data analytics can provide intelligent recommendations based on historical data and user behavior.

7. Customer Support

The evolving nature of customer service demands organizations to be more proactive in resolving issues. Today, B2B mobile apps bridge the gap between efficient communication and poor feedback, allowing organizations to be more agile in their outreach and customer communications.

Any successful B2B mobile app must provide efficient communication and gather feedback. By integrating robust customer support features, B2B mobile apps can detect issues, address issues, and ensure continuous improvement.

These are the main components of superior customer service in B2B apps.

  • Ticket creation and tracking. Every B2B app must create, initiate, schedule, and track tickets seamlessly. The app must offer a helpdesk or ticketing system that allows users to create support tickets for any issues they face.
  • Customer feedback collection. Customer feedback collection and analysis is indispensable in any superior customer service. Organizations that provide excellent customer service understand their customers’ sentiments better. The B2B app must offer a mechanism for users to report issues and express disgruntlement.
  • Ratings and reviews. In addition, allowing users to rate and review app features allows B2B apps to understand their performance. Ratings help with continuous improvement because organizations prioritize improvements based on customer feedback.

Customer support is an indispensable part of customer attraction and retention; apps with superior customer support features enjoy better visibility and usability than those without.

8. Offline Data Security and Backup

Offline data security and backup are emerging trends in mobile app development. Today, apps with cloud-based accessibility are in more demand as organizations and employers seek to encourage more remote workforces. The emergence of cloud computing as a model for remote data storage, transmission, and processing, allows mobile apps to secure user data, regardless of location or size.

It’s important to note that specific components facilitate offline data security and backup.

  • Encryption of offline data. Offline data security involves encrypting offline data to ensure it cannot be read or accessed by unauthorized third parties.
  • Data back-up. Data backup ensures business continuity by providing critical operational data during a breach or incident attack. B2B apps use automated data back-up to ensure seamless collection of information.
  • Secure cloud storage. The B2B app provides secure cloud storage for offline data backups, protecting offline data against unauthorized access.

Data security is a critical component of any business, ensuring that organizations adhere to the principles of data integrity, confidentiality, privacy, and accountability.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

9. Scalability and Performance Optimization

Scalability is an important factor for any B2B mobile app. The ability to scale up and down depending on changes in operational demands is a critical component of B2B applications. Your mobile app must handle excessive traffic. It must be able to process a growing list of requests and provide efficient feedback and resolution.

To do this, it must be designed with scalability in mind. Expert developers use cloud offline storage capabilities to improve the scalability of their applications in case of excessive traffic or loads.

Here’s what you need to create a scalable mobile app architecture.

  • Your app must handle increasing user loads and data volumes.
  • Scalable architecture that supports a high user reoccurrence.
  • Efficient database optimization for faster response time.
  • Caching mechanism to reduce server load.

Scalable B2B apps can accommodate changes in user requests, ensuring efficient load and data processing and faster response times.

10. Multi-language and Localization

Multi-language and localization support refers to your app’s ability to provide more than one language for your users. For instance, if you’re in the United States, you may be tempted to create an app for English speakers. However, when venturing into foreign markets, you may be forced to include multi-language capabilities and location support in your app.

Multi-language and location support provide numerous benefits. First, it’s easy to switch between different languages in the app. The location of labels and texts suits audiences in different regions. Localization must take care of dates, time zones, and regional differences. Localization ensures that you communicate with clients regardless of their geographical differences.

NS804 – Building Robust and Scalable Mobile Apps

Whether you’re a small business or a large enterprise, a B2B mobile app empowers you to do more with less. Your mobile app can be optimized to communicate with customers, collect analytics, and report sensitive activities. In addition, the B2B app can be optimized to provide automated reporting of issues through predictive maintenance.

And if you have offices inside or across the country, you can always rely on your app to provide accurate and timely reporting, whether dealing with employee performance or experiencing order delays. Your B2B app must incorporate powerful features that allow you to solve emerging problems. For instance, your app must completely secure user information and sensitive data.

Partnering with a B2B mobile app specialist enables you to optimize their market knowledge of different products and industry expertise of the best practices. NS804 works with experts and professional programmers with a vast understanding of new trends. And with our minimum viable product MVP option, you can seek a replica version before you develop the end product.

Contact NS804 if you’re searching for a B2B mobile app specialist.

Fintech App Development: 9 Must-Have Features

Fintech app development has become increasingly popular over the past decade. After all, many startups and development teams are working on innovative fintech apps, especially in the mobile space. It’s a rapidly growing global industry estimated at a whopping $110 billion in 2020 and will likely hit $700 billion by 2030.

But why the interest in fintech worldwide? There’s not a single reason for the meteoric rise of fintech, but several developments have helped to transform this industry. The proliferation of e-commerce entities with the mass adoption of smartphones has led to the widespread use of secure payment processors. These payment platforms and other solution providers have forged ahead with various cashless digital payments and mobile wallets. 

Furthermore, advancements in artificial intelligence (AI), machine learning (ML), Internet of Things (IoT) devices, blockchain technologies, cryptocurrencies, data analytics, and favorable government regulations have helped grease the wheels of the fintech industry. And the traditional banking sector isn’t sitting on the sidelines either, with many notable financial institutions investing heavily in mobile banking apps.

The banking sector must also replace and upgrade aging systems designed for an era when customers had to visit bank branches or automated teller machines (ATMs) to complete most financial transactions. Also, many banks are reducing their physical footprint and offering more financial services directly on their banking apps. These apps have become so compelling because they provide an A-to-Z approach for customers to manage their finances.

And that’s why fintech app development is so crucial. It empowers users when they have access to essential features. Now, let’s delve deeper into what must-have features today’s fintech apps should include!  

 

What Should You Know About Fintech App Development?

Fintech app development is a multi-disciplinary process that often requires expertise in several key areas: 

  • Mobile app development
  • Back-end development
  • Software engineering
  • User experience (UX) design
  • User interface (UI) design
  • Application and network security
  • Cloud computing
  • Financial software systems
  • Payment processing APIs
  • Artificial intelligence
  • Machine learning
  • Blockchain

Since fintech apps handle large amounts of financial transactions and sensitive user data, security must come first. Therefore, every competent fintech app development studio must have one or more security experts available on the team. These security experts must deal with all present and future vulnerabilities that may occur within the app, the network layer, the back-end server, and the payment processing APIs. 

As for the latter, it’s unlikely that the studio’s security experts can seal off all security holes in third-party APIs. But they should keep tabs on all known and new vulnerabilities and ensure they provide enough security features and defenses within the app to counter these. However, when dealing with open-source APIs with permissive licenses, they can rewrite parts of the compromised APIs or contribute additional code that will harden security.

What Is A Fintech Application?

As a broad description, a fintech app may include any application that simplifies and automates financial services. The majority of fintech apps are almost always the products of the fintech industry, which is in itself a broad term. In the fintech industry, it’s not uncommon for app developers, venture capitalists, and financial institutions to collaborate closely on products, such as banking apps, digital wallets, and money lending apps.

Several technologies that make up a fintech app may include AI, IoT, blockchain, cryptocurrencies, and data analytics. In some countries, cryptocurrencies remain in a grey zone legally. Thus, fintech app development studios must comply with regulations in these countries and apply certain restrictions on cryptocurrency transactions. But most mainstream users will use fintech apps to manage their finances instead of trading and investing in cryptocurrencies.

Generally, fintech apps fit into the following four segments: Business-to-Business (B2B) within the banking industry, B2B bank clients, Business-to-Consumer (B2C) within the small business sector, and wholly consumer based. If you want to develop a fintech mobile app, you’ll need to focus on one of these segments before forging ahead. And that’s because trying to create an app that serves multiple business models seldom works when starting out.

Consider how PayPal began as a digital wallet for electronic payments back in 1999. And soon after this startup launched its initial public offering (IPO), it was rapidly snapped up by eBay — subsequently becoming the preferred payment option for users on the famous auction site. Over the past two decades, PayPal has grown by adapting to the needs of its users. Today, the company effectively runs a two-sided business model in handling financial transactions for merchants and consumers. 

 

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

 

What Are The Most Popular Types Of Fintech Apps? 

One of the neat things about fintech app development is that appreneurs and developers can flex their creative muscles. That’s because there are already many types of fintech applications in the marketplace, and the list of categories will only grow in the foreseeable future. But if you’re new to fintech and wondering what type of app you should develop, then consider the following: 

  • Mobile banking app: You’re probably already using one or more banking apps right now. And you’re likely benefiting from the ease and convenience of handling many financial transactions through these. A side benefit of mobile banking apps is that they provide an indispensable service to formerly unbanked individuals, particularly in developing countries.
  • Investment app: People that don’t have access to large sums of money or a broker will use investment apps to generate some wealth. Several of the best investment apps provide tutorials and simulated stock markets to train new users.
  • Insurance app: Most people will experience at least one major mishap during their lifetimes. It may involve a car accident, a health issue, or lost luggage during travel. But even if insured, these are all stressful scenarios that cause people to hastily look for their insurance policies, wondering if they’re fully covered. Fortunately, today’s mobile insurance apps make it easy for customers to review their policies, make claims, and receive quotes.
  • Peer-to-peer (P2P) lending app: Financial institutions may not always provide loans at favorable interest rates or to individuals with a bad credit score. That’s where loan apps conveniently fill a gap in the market by bringing P2P lending to the masses. But to mitigate risk, these P2P platforms seldom loan out large amounts like the big financial institutions.  

Is Developing A Fintech Application Easy? 

No, fintech app development ranks as one of the more challenging categories in software engineering. Don’t be fooled by the plethora of fintech apps in the marketplace and the many freelance developers making bold claims about quick turnarounds on fintech projects. While the abundance of projects in this domain may make it seem easy, much can go awry by overlooking certain scenarios. 

The hard reality is that not all fintech products offer robust security or comply with mandatory financial regulations. Furthermore, freelancers don’t have the best reputation for tightening up app security or closely following the rules and guidelines set by regulatory bodies worldwide.

Since fintech apps deal with money, no developer should play fast and loose, especially with the law. Any security breaches that result in monetary losses may lead to jail time for the responsible parties, including the publisher or developer, for not following the necessary protocols. So, never place your trust in a freelance developer or a studio that doesn’t have a track record for quality apps and following best practices. Instead, partner with a multi-award-winning and reputable mobile app developer like NS804, which has already released over 100 applications.

Which Steps Must Every Fintech App Development Studio Follow?

We’ve already stressed how important it’s to closely follow best practices, government regulations, and security protocols. But what does that actually mean when developing a fintech application? Before adding innovative new features to your app, you should first ensure that your app adheres to several fundamentals. Be sure to include the following steps in your development process:

  • Legal requirements: Even during your early planning stage, you must know what shape your legal compliance framework will take. Moreover, you must comply with various privacy laws for different territories, such as General Data Protection Regulation (GDPR) for the European Union (EU) and the California Consumer Privacy Act (CCPA). Consult a trusted legal advisor during every phase of your fintech app development process to ensure compliance with all regulations, regardless of how obscure or complex these may seem.
  • App security: Security will play a central role every step of the way during your fintech app development process. Toughen security with mandatory biometrics, one-time password (OTP), and two-factor authentication features. Ensure that your team rolls out updates immediately to patch up any security vulnerabilities that may occur.
  • API administration: Your fintech app must communicate with other apps and portals for smooth functionality. Thus, you’ll use APIs to connect these disparate applications. But you must ensure these APIs comply with the most stringent security protocols since this will impact your app’s risk factor.
  • User support functionality: Sooner or later, users will experience issues with your app. Create an intuitive user journey to smoothen the onboarding process. Include built-in training tutorials to help users learn how to use your app and an AI-powered chatbot to respond quickly to their questions.

Before Implementing The Latest Must-Have Features

Fintech apps have evolved considerably over the past decade. Even the most rudimentary applications come with impressive features meant to engage users. While that may seem like a smart move, it’s never a good idea to flood a fintech app with unnecessary features. Instead, it’s better to offer basic functionality that does actually meet users’ needs. You can always add additional features when you roll out updates and when you scale. 

Before commencing on expensive and risky projects, we always advise our clients to build a minimum viable product (MVP). An MVP is ideal for fintech app development because the focus is strictly on basic functionality. Moreover, it’s the perfect vehicle to test an app idea by bringing it to the market cheaply and quickly. 

If users resonate with the MVP, that’s a good sign that it has the potential to become successful as a full-fledged app. And by monitoring and analyzing user data and feedback, it becomes easier to pinpoint the additional features users want. Below, we’ll discuss in detail the various must-have features you should consider for your upcoming fintech project.

 

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

 

1. Gamification

Until now, gamification was more of a nice-to-have feature instead of a must-have feature. But user expectations have changed due to the interactive experiences they’ve had with gaming. There’s hardly a user that doesn’t become incentivized by leveling up their character, achieving a high score on the leaderboard, or unlocking an additional skill on the skill tree. 

Gamification includes all these game-like activities and many more. And these have found their way into all kinds of apps, from productivity to fintech apps. But the real draw of gamification is that it helps to increase engagement by offering users a more fun and rewarding experience. For example, an investment app could award cool-looking badges when users meet specific investment milestones. 

2. Push notifications

Push notifications are not new and are standard in just about every category of mobile app. But it’s not only a matter of having push notifications but how you’ll use them to engage users. The core principles of fintech app development require that you provide users with security and keep them informed of any app changes at all times. 

Consider how users will want their banking apps to remind them of outgoing and incoming payments. And remind them about upcoming bills and alert them of any unusual logins or activity on their accounts. Push notifications are the quickest, easiest, and most reliable way to alert users. Emails and SMS messages sometimes go undelivered, and users may not always check these timeously or regularly. This may put them in a situation where they can’t respond to a potential security risk in time.

3. User Profiles

It’s crucial to let users customize your fintech app to make it more personal and accessible. Users love using apps that feel comfortable and will continue using those that seem designed specifically for them. 

You can do this with user profiles, which will contain each user’s individual preferences. Of course, you may also provide presets so that users can get up and running with a predefined UI, font style, and theme that they’ll find appealing. But customization doesn’t only need to affect the appearance of the app but also how it functions. Users may set their budget and spending preferences and save these in their user profiles. 

4. Blockchain

While not every fintech app benefits from a blockchain implementation, it’s worth considering if your app meets certain criteria. If your app must handle cryptocurrency transactions, you’ll inevitably use a blockchain. But it’s also necessary if your users demand a transparent and secure system to record all transactions without a central entity, such as a large financial institution.  

Where blockchain technology truly comes into its own is with any P2P network. So, if you’re creating a P2P lending application, your users will want to have the surety that there’s a record of all transactions on a distributed database. This way, lenders and borrowers will trust all transactions on your P2P lending app. And if there’s ever any discrepancy, the database will always reveal what happened with any funds after a transaction query.

5. Smart contracts

If you move ahead with a blockchain implementation, you should also consider smart contracts. The best way to think of smart contracts is that of smaller programs that run on the blockchain and automate tasks based on an agreement. And in their more advanced form, they may work with a central securities depository (CSD) to handle fungible assets like stocks, options, and bonds. Also, note that non-fungible tokens (NFTs) operate as smart contracts or under such a paradigm. 

Therefore, if you’re developing a platform to trade NFTs, smart contracts will become central to your fintech app development process. You’ll also need to integrate various digital wallets, crypto exchanges, and NFT marketplaces with your app.

6. Chatbots

We’ve already discussed why you should implement user support functionality in your fintech app. And we even mentioned the need for an AI-powered chatbot that will respond to user queries. Obviously, these kinds of chatbots are not new and are not only meant for fintech apps. But they’re essential to fulfill customer support roles, especially if you don’t have the budget and staff to provide support 24/7. 

Users will want to know how to set up and manage their accounts, get answers to technical issues, and learn more about new and specific features. And while they can find out this information by perusing your app’s docs or support forums, it’s better not to inconvenience them. Ideally, you want to keep users glued to your app and not look elsewhere, even your website, for information. 

An AI-powered chatbot can answer most user questions in seconds and in their native language. Users will feel more confident using your app, even its more advanced features, knowing that help is only a screen tap away.

7. Big Data Analytics

Financial applications live or die based on how well they handle large amounts of data. For example, the more data a banking app has about a customer’s spending habits, assets, and credit rating, the better it can assess risk for a requested loan. When an app feeds from the bank’s Big Data pipeline combined with analytics, it will know if the customer is trustworthy and may also detect potential fraud or malicious intent.  

Once everything is clear, the app can push through the loan request to the loan approval agent and notify the customer. And once the agent approves the loan, the customer will receive the fund in their account. This quick and frictionless way of applying for a loan without needing to call or visit a bank branch is only possible due to Big Data analytics. 

8. Machine Learning

It’s hard to think of fintech app development without becoming proficient at implementing machine learning. And that’s because there’s hardly a fintech application that doesn’t have a ML component in one form or another. Moreover, there are many ways that ML algorithms can aid various functions, even within a single fintech app. 

These algorithms can enhance an app’s fraud detection capabilities, predict market risks, and implement trading strategies. Bots powered by ML algorithms can also advise users on trades, upcoming investment trends, and market opportunities. However, it’s important to note that the quality and accuracy of the data these algorithms use will determine overall efficacy.

9. Multiple Digital Payment Options

No fintech app can function correctly without having at least one digital payment option. But users expect multiple digital payment options, so design your app for such a scenario. While it’s perfectly okay for your MVP or initial versions of your app to have one payment option, you’ll need to diversify payment options as your app matures. 

But what payment options should your fintech app have initially? Offer wire transfer, debit, and credit card payments from the get-go. Then, closely follow with PayPal, Venmo, Cash App, Stripe, Amazon Pay, Apple Pay, Google Play, and Samsung Pay. 

However, some digital payment processors prohibit risky speculative trading and investment products from accessing their services. Ensure that your fintech app complies with the terms of service (ToS) of any payment processor you plan on integrating. You may also add cryptocurrency payment options if your app’s meant for the crypto market.

In Conclusion

Fintech app development has come a long way yet still offers many opportunities for forward-looking appreneurs, developers, and financial institutions. Users have become accustomed to handling all their finances on their mobile devices. They seldom visit a physical location or call an agent to do their banking, submit an insurance claim, or invest in stocks. Furthermore, fintech apps make most transactions easy, convenient, and quick. Contact NS804 today to learn how we’ll help you build your next fintech app for a growing and promising market! 

IOS Development Denver

IOS app development is a complicated and sophisticated exercise. However, an IOS app provides many enterprise benefits that a typical Android app cannot. Indeed, published statistics show that 80% of all households in the United States have an Apple device. That means IOS apps have a better chance of adoption than Android apps and are thus well-positioned for adoption by enterprises and organizations.

IOS Development Denver

So, if you’re looking for IOS development solutions in Denver, here are some of the benefits you’ll enjoy:

1. Higher app revenues

IOS apps have a better return on investment than Android apps. That’s because IOS apps have to meet stringent design criteria and fulfill a larger market need than Android apps. However, it’s important to note that to optimize app revenue generation opportunities in IOS, you must keep an eye on the tips, mistakes and tricks of designing IOS apps.

USE OUR APP COST CALCULATOR TO ESTIMATE THE COST TO BUILD YOUR APP!

2. Security of enterprise data

Intruding and compromising on enterprise data is common in Android apps. However, IOS provides stringent technical standards for app design and implementation. When comparing IOS vs. Android on the basis of app security, IOS provides a far better security infrastructure than Android apps.

IOS apps protect enterprise data using numerous security procedures:

  • Measures to prevent data duplication
  • Integrated data handling methods
  • Preventing data encryption

In addition, iPhone users are cushioned against ransomware and malware because users can only download and install verified apps that pass stringent security requirements.

3. Quality standards

IOS app development remains incomplete until it passes the high-quality standards in Apple’s Play Store. You’re assured of superior performance and a flawless browsing experience when downloading IOS apps.

The trust and goodwill bestowed into Apple’s legacy assure customers of a superior browsing experience and quality performance. On the other hand, Android app users dig into public libraries and often follow a non-standardized development approach.

So, when comparing Android and IOS, the latter has indisputably higher levels of quality and performance.

4. Versatility

Businesses of all sizes and scales recognize the significance of a mobile app for business. From manufacturing, retail, healthcare, and hospitality, enterprises require an app that can respond to different customer needs.

Customers further expect responsiveness and mobility in every app they interact with. Responsiveness and mobility are something that is attached to every IOS app. IOS users have superior usability and performance courtesy of the high-operating standards embedded in IOS apps.

IPhone apps, whether off-the-shelf or custom-built, will suit different business needs. So, whether you’re looking for a messaging app, a shopping app, or a marketing app, IOS apps are well-suited to cover these diverse business needs.

Although iPhones are more expensive than Android devices, iPhone apps are more lucrative because of their well-paying customers and their wider market reach.

SCHEDULE A CONSULTATION WITH AN APP DEVELOPMENT EXPERT TO GET A CUSTOMIZED QUOTE!

5. Tech-readiness

Apple is well-known for its innovation and constant growth. The brand is open-minded to innovation, making IOS apps well-positioned for tech-ready consumers. In addition, iPhone devices are perhaps the edgiest in user experience, making them adaptable for tech-savvy consumers.

NS804 – Improving Your IOS App Development Experience

IPhones have a rich history and a superior user experience, thanks to Apple’s constant innovation and adaptability. In addition, IOS apps are lucrative because they target a higher-spending demographic of consumers.

So, if you want to develop a scalable and superior app for your Denver business, do not worry. Denver’s diversified economy is one of the advantages of living there. The leading sectors in Denver include healthcare and fitness, aerospace, financial services, and energy. IOS development Denver allows you to enjoy superior app development solutions for your Denver business.

Regardless of the sector – healthcare, aerospace, telecommunication, and energy – having a mobile app for your Denver enterprise will provide numerous benefits.

You can contact NS804 for superior mobile app development solutions in Denver.

App Developers Richmond, VA

Richmond, Virginia, is a thriving and vibrant capital. Richmond is considered one of the oldest US capitals – Patrick Henry, one of America’s Founding Fathers declared in Richmond, ‘Give me death or give me liberty.’

Downtown Richmond has a remarkable collection of hotels, restaurants, museums, recreational areas, and real estate. All these businesses are gradually undergoing a massive shift towards digitization, especially in mobile app adoption.

So, if you live in Richmond or you’re running a business in either uptown or downtown Virginia, you’ll want to outsource the services of a mobile app developer.

The adoption of mobile apps has been a significant driver of Richmond’s economic transformation. The uptake of mobile apps by retail giants like Target, Mod&Soul, and Burlington continues to predict future trends in mobile app adoption.

So, if you’re looking for mobile app developers in Richmond, worry no more. NS804 has remained committed to providing superior mobile app development solutions – not only in Charlotte Colorado, but also in Richmond, Virginia.

NS804 serves businesses of all sizes and types and provides services tailored to your needs.

What to Expect from App Developers Richmond?

Here’s what to expect when you hire NS804 as your trusted app developer in Richmond:

1. Expertise

NS804 has committed itself to provide quality and reliable mobile app development solutions. Our team handles your project from conception to completion, following details and adhering to standard design procedures.

2. Versatility

NS804 mobile app developers have vast experience developing both IOS and android apps. We work with start-ups and middle-sized enterprises to identify their business needs and build apps that are targeted to their business needs. One of the things we pride ourselves in is the ability to provide cross-functional apps that serve both IOS and android.

3. Minimum Viable Product MVP

A minimum viable product is a prototype of the actual app. An MVP allows the buyer or client to test the performance and functionality of the app before the full product is developed. This prototype helps to identify gaps in operation and areas of improvement.

NS804 provides minimum viable products to its clients. NS804 app developer provides an MVP calculator to help clients determine how much they will pay to have the MVP developed. However, this step is critical because a prototype of the actual app will help you identify and fill gaps in performance, efficiency, and productivity.

4. Strategy

NS804 is a custom strategy provider. When you hire them as your preferred app developers in Richmond, they will sit down with you to identify what makes your business successful. From there, NS804 will scope a strategy on what your app needs to accomplish to suit your business.

5. Customer-centeredness

App development is a sophisticated process that requires careful planning and expert execution. App developers work with various programming languages and look at the interoperability of platforms in creating the best apps. So, to achieve superior results in app development, NS804 values the input of its clients. During the development process, the client’s input is critical. We capture details that the client wants to be included in the app and develop a product that best answers your questions.

Why App Developers Richmond?

Richmond is a thriving capital with immense growth potential. The presence of reputable shopping stores, malls, real estate, hotels, properties, and impressive infrastructure makes Richmond a destination for consumers and tourists.

Integrating mobile app solutions into your enterprise is a great way to keep clients engaged, whether inside or outside Richmond. Aim to create lasting relationships with your clients, whether they’re inside or outside Richmond.

App developers Richmond will help you connect with your customers with custom mobile app development solutions.

Contact NS804 if you’re looking for mobile app developers in Richmond.

 

4 Ways Service-Based Contractors Can Benefit from a Mobile App

In industrialized economies, service-based contractors grease the wheels in the market segments in which they compete. They allow enterprises, large and small, to outsource vital business processes to function more smoothly and cost-effectively. And that’s great, but how do contractors reduce their costs while increasing efficiency?

A way to change gears and turbo charge any service-based business is with a mobile app. And why that’s the case is because a mobile app helps automate various crucial tasks. Thus, reducing or cutting out staffing overheads almost entirely. Furthermore, a mobile app never sleeps and provides service around the clock.

And if you’re a contractor, all this may sound very enticing. But a mobile app doesn’t only help automate things, as it’s also capable of so much more. Below, we’ll go into greater detail about what mobile apps can do for service-based contractors.

1. Reporting Tools For Contractors Working Out In The Field

Let’s consider for a minute that you run a data center maintenance service in your area. And you have several technicians that drive out to these data centers, many of which are out of town. Now, you want all these technicians to keep you informed and report on all the maintenance work done at these sites. Preferably, you’ll want to have all reports submitted as quickly as possible to inform the client of any issues that will impact business.

But how do you do this without having your technicians come to the office or engage in costly phone calls?

Well, the most efficient way is by implementing powerful reporting tools in a mobile app, which may run on a tablet or smartphone. And this app may also include a checklist, which technicians need to check off to show that they’re working within established maintenance protocols. Furthermore, technicians can conduct security audits and report any breaches and discrepancies.

Once they input this information, the app will immediately send it to your servers and update the client’s maintenance report in real-time. In case of a breach, you can respond immediately by sending out a cyber security specialist and notifying your client. The quicker you respond, the higher your chances of dealing with a security breach and keeping your client’s data safe.

2. Enhance Collaboration With A Project Management App

It matters not if you’re running a data center maintenance or a packing service, as you’ll be dealing with customer demands, deadlines, and staff management issues. So, you’ll need tools that make collaboration a breeze, regardless of whether your staff comes to the office, works remotely or both.

A well-designed custom project management app will empower you and your staff to make the right moves. It should have an easy-to-understand user interface (UI) that your non-tech-savvy employees can navigate easily. But user-friendliness isn’t what this app is all about, as it will also need several vital features.

It should have a task tracker that can handle multiple projects, even thousands, if necessary. Moreover, it should accurately track and record the following: assigned staff, client information, due dates, project status, task descriptions, and task priorities. To better organize tasks, use a Kanban board combined with advanced filtering features to sort through multiple projects quickly.

And it’s necessary to implement a timer that accurately tracks the duration of all tasks. You may record this information and make it available in a timesheet. It will also help you determine the completion of projects, bill clients, and pay staff. Furthermore, you can integrate multiple payment processing platforms such as PayPal and Stripe for all digital transactions.

So, you can effectively turn your project management app into a central hub for handling the most crucial business processes. And when you grow your service-based business and need additional features, you have options. You can either add these to your project management app or develop another app that integrates with your existing systems.

3. AI Chatbots Apps Make Contractors Available 24/7

Clients hate it when they can’t reach their contractors on the phone or have to wait for an email response. They expect to speak to a company representative immediately to help them with any issues they may encounter. But as we all know, that’s not always possible, especially if the contractor is small in size without enough staff on hand. Or can’t afford to hire a call center to handle all incoming calls.

However, neither is a good excuse as to why contractors of any size can’t respond to their clients. Not only is this unprofessional, but it will also cause clients to reconsider working with contractors that don’t seem helpful.

So how do we solve this problem and provide clients with a 24/7 response channel? Well, a mobile app can act as a viable communications channel. And if we implement AI chatbots within the app’s messaging service, clients can have their queries answered by these chatbots immediately. In fact, AI-powered chatbots will seem so convincing that many clients won’t even realize that they’re not conversing with actual humans.

Furthermore, the beauty of chatbots is that they’re incredibly versatile. You can make them conversational so that they can be more engaging. Alternatively, they can operate as virtual assistants and be very informative to help clients with deeply technical issues.

And from a development standpoint, all the major technology companies have a chatbot or virtual assistant platform. Apple has Siri, Google has Dialogflow, and Microsoft has Azure Bot Service.

4. AR & VR For Interactive Training Sessions

Perhaps your company offers online and offline training services to clients. But you want to stand out by providing them an interactive and meaningful experience they won’t get anywhere else. And the best way to do this is with augmented reality (AR) or virtual reality (VR) mobile apps.

You’ll opt for an AR app if your training sessions require interaction and representation of the real world. For example, you may be training a client’s employees to detect and repair gas leaks on actual gas pipes. The AR app will aid them in correctly identifying the fittings, piping, and tubing as they pass the smartphone camera over these. And on the smartphone display, a description of the part with a visualization of the tooling and repair methodology will pop up.

But you may opt for a VR app if you need to simulate various dangerous scenarios related to gas leaks. Perhaps, you need these employees to fix gas pipes located in areas with highly combustible materials nearby. But you don’t want to put these employees in harm’s way, so it’s preferable for them to receive training in a virtual environment that’s completely safe.

The VR app will show a realistic 3D representation of the test environment with the pipe fittings. And each employee will wear a VR headset made exclusively for smartphones, such as the Samsung Gear VR. Then, the app will use a smartphone’s accelerometer to track head movements and the VR device’s controller to execute actions. For most employees, the experience won’t seem much different from playing a game from a first-person perspective.

The Bottom Line

Service-based contractors have become indispensable in modern economies. They help businesses of all sizes achieve their goals by providing services that are beyond the capabilities and scope of these businesses. And with the right kind of mobile apps, contractors can meet and surpass the expectations of even their most demanding clients.

Contact NS804 to learn how we’ll help you create outstanding mobile apps for your service-based contract business!

Machine Learning And Artificial Intelligence In Apps

It’s hardly possible to have a conversation about tech nowadays without mentioning machine learning (ML) and artificial intelligence (AI). In a way, tech companies and the media have been responsible for pushing AI & ML into the mainstream consciousness for at least a decade. And one could say that they have been overwhelmingly successful in achieving this goal.

But why should developers care about machine learning and artificial intelligence? After all, we’ve done fine with apps and games that had no or only limited implementations of AI for several decades. So what gives — why the sudden interest in AI & ML? And how could rudimentary apps benefit from AI & ML — wouldn’t this drive up development costs and utilize additional compute power? 

Let’s give you the short answer first? No, most simple apps won’t need an AI or ML implementation. While your to-do list app or ‘Frogger’ clone will benefit from an AI implementation, you’ll likely roll out a basic logic system or finite state machine (FSM). And if necessary, you could integrate AI agents into your FSM if you’re building a more complex game, simulation, or AR/VR app. 

But as a general rule, you’ll want to rely on simpler systems for most of your apps. However, if you’re creating something like a photo editing app that autocorrects imagery, you’ll want to tap into the power AI & ML brings to the table. Below, we go into greater detail about what this means for your app development endeavors!

What Is Machine Learning?

Before we begin, we need to explain what machine learning is and how it differs from artificial intelligence. Machine learning attempts to emulate the way humans learn. And similarly to humans, learning is an iterative process where accuracy improves gradually. 

But how would ML help improve an app? Consider a game where enemies and non-player characters (NPCs) need to respond like real humans. Or self-driving vehicles that need to respond to varying traffic conditions in real-time. 

A solution based only on AI would rely heavily on pre-determined behaviors, which isn’t ideal. We’d effectively have a situation where some enemy characters respond the same when trying to dodge the player’s bullets. And self-driving vehicles would run into problems when encountering any non-predefined obstacles.   

Ideally, we’d want the AI to mimic human behavior as closely as possible. That means we don’t only want pattern recognition but also the ability to distinguish the slightest nuances in those patterns. Something humans are very good at doing, as our brains can analyze all surrounding visible objects accurately and rapidly. We can quickly determine the distance, color, shape, size, and texture of one object when compared to another.

However, computer systems are only good at rudimentary pattern recognition. At least, that was the case until the introduction of machine learning. And that’s why it’s making inroads in the fields of data science, customer service, and even stock trading.

How Does Machine Learning Work?

Machine learning relies on the following processes to work effectively:

  • The first phase consists of the decision-making process that ingests input data. This data could either be labeled or unlabeled, and the ML algorithm will compute an estimation of the patterns detected in the data. 
  • Then, an error function will compare and evaluate any predictive models and assess their accuracy. 
  • Once done, the model optimization process will kick off. These predictive models will undergo weight adjustments to fit with existing data sets. These data sets come from the training sets, which contain the most accurate example of what the ML algorithm should achieve. Furthermore, the algorithm will repeat this process and update the weights automatically until it reaches the desired accuracy threshold.

What Types Of Apps Benefit From Machine Learning? 

As we mentioned earlier, machine learning isn’t necessary for most apps. But given that more users and businesses require features that automate specific processes, AI & ML implementations have become indispensable. And that’s certainly true for the following kinds of apps:

  • Automatic Speech Recognition (ASR): Most mobile devices come with apps that recognize human speech, such as Google Assistant and Siri. And the most common uses include voice search and speech-to-text functionality. But even third-party apps can benefit from natural language processing (NLP) to deliver optimal speech recognition.
  • Chatbots & virtual assistants: There’s a greater need for chatbots in customer service. And that’s because they can serve customers around the clock and in multiple zones concurrently. Moreover, they’re a low-cost solution to employing human agents. 
  • Imaging technologies: AI & ML implementations work great for applications that use or manipulate images. Many modern applications need to collect and analyze data from digital photos, videos, and visual inputs. Furthermore, they can enhance these photos and videos with limited or no input from the user. 
  • Recommendation engines: Many e-commerce and mobile apps feature recommendation engines to help users make the right choices. AI algorithms and past behavior data help the app place the most adequate information in front of the user.
  • Crypto & stock trading: More investors and day traders utilize their mobile phones to trade cryptocurrencies and other financial instruments. But AI-powered platforms allow users to engage in high-frequency trading while on the go.

Implementing Artificial Intelligence In Mobile Games 

It’s not necessary to implement machine learning in mobile games. And the reason for this is that older mobile devices don’t have CPUs and GPUs powerful enough to handle intense ML workloads. And that’s not taking into account the GPU processing budget for the graphics and additional overhead the underlying game engine brings forth. 

But it’s still possible to implement AI algorithms that make NPCs and enemy characters convincing enough. And since most mobile games tend to be simpler experiences than PC and console games, it’s unnecessary to implement complex AI algorithms that may cause high CPU usage. 

And the good news is that it’s a relatively simple process to implement algorithms such as A* pathfinding, Alpha Beta search, Minimax, and Monte Carlo tree search, without stressing the CPU. These work remarkably well in action, arcade, puzzle, strategy, and mobile board games. 

If you’re developing a role-playing game (RPG), you’ll rely heavily on a custom-made database to store character and enemy variables. And to manipulate any of these variables, you’ll rely mostly on formulas. You’ll find that these formulas resemble those found in Excel spreadsheets.

However, you’ll need to implement AI for your NPCs and battle scenes. But how complex your AI will end up largely depends on the realism of NPC behavior and the intricacy of your battle systems. And if you’re planning on adding epic boss fights, implementing convincing AI will prove challenging. Your team members will need to put their engineering caps on to deal with convoluted behavior trees.

In Conclusion

Machine learning and artificial intelligence help make apps a lot smarter. And these apps often feel like they have human-like intelligence, even though it’s a bunch of cleverly-crafted algorithms running in the background. 

As mobile app development matures, AI & ML implementations will be standard practice. And that’s because tools and frameworks are getting better, and system-on-a-chip (SoC) vendors are implementing neural processing for ML applications. Contact NS804 today to learn how we’ll help you develop apps powered by advanced AI & ML.