B2B App Features Your Mobile App Needs

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The high rate of internet connectivity combined with high rates of smartphone ownership have led to the adoption of mobile apps by businesses and consumers across different industries and sectors – retail, manufacturing, service, finance, and insurance.

B2B mobile apps have become indispensable in today’s fast-paced business environment for enterprises seeking to streamline business operations, improve performance and productivity. B2B apps cater to the evolving needs of enterprises, enabling efficient workflows, enhanced collaboration, and increased customer satisfaction.

However, the key to unlocking the full potential of a B2B app lies in its underlying features. A feature-rich application has immense capabilities to deliver value and streamline complicated processes or operations. From navigation, superior customer service, analytics, reporting, security, and seamless integrations, we look at different aspects that make a great B2B app.

 

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1. User Interface and Navigation

User interface and navigation are critical features that influence an app’s performance and adoption. A well-designed user experience and user interface are important in ensuring successful navigation by users.

A streamlined and visually appealing interface contributes to the intuitive design and enhanced user experience. For instance, research shows that 32% of your users will stop engaging with your website if it has a poor design. A well-designed website with clear layouts engages the readers, enhancing readability and retention.

Another component that contributes to the intuitive design and user experience is intuitive controls. Intuitive controls yield easy navigation, allowing site visitors to navigate the site seamlessly. According to documented statistics, 88% of site visitors will depart from a website after a poor customer experience.

2. Security and Authentication

Today, more than ever, organizations should be more secure in collecting, processing, presenting, and reporting data, especially consumer data. Poor security controls may compromise sensitive information leading to devastating financial, political, and reputational consequences.

Of special significance for any B2B app is protecting the security of sensitive information and personal data. The General Data Protection Regulation (GDPR) requires organizations to protect consumer data against unauthorized access. Enterprises violating consumer privacy regulations may face jail terms, fines, concessions, and possible termination.

So, your mobile app must accommodate the emerging needs of consumers without compromising their information or privacy. Most importantly, your B2B app must consolidate consumer information and integrate the appropriate safeguards against cyberattacks.

Some ways to create secure and authentic apps include:

Creating secure mobile apps requires the technical knowledge of attack vectors and the emerging sophistication of cyber-attacks. Use the following best practices to develop authentic and highly secure B2B mobile applications:

  • Secure login methods. Leverage two-factor authentication (2FA) or Multi-Factor Authentication (MFA) to add a layer of security to your devices, accounts, or networks. A 2FA or MFA requires additional verification to access a secured account or system. For instance, you may need to input your password and a code sent to your phone to access an email with a two-factor authentication.
  • Strong encryption. Strong encryption algorithms such as SSL and TLS protect against unauthorized access to stored or in-transit data. So, whether you’re sharing fiscal information with your stakeholders or storing your customer information in a CRM database, strong encryption will protect your sensitive information, whether transmitted over large networks or at rest.
  • Role-based access control. Role-based access control provides access privileges based on roles and responsibilities. For instance, if you’re the head of finance, you’ll access devices, systems, and networks with financial information and not any other network. Your roles will define your access privileges and permissions.

A secure app ensures trust and confidentiality, driving brand loyalty and customer retention.

3. Integration

A B2B app must seamlessly integrate with all the other applications used by a business. For instance, if you have enterprise resource planning (ERP) applications, your mobile app must seamlessly integrate, exchange information, and communicate with the ERP suite.

The same case applies to your procurement automation software. Your mobile app must communicate with your procurement software to maximize efficiency and productivity. The ability to communicate and integrate seamlessly with other business apps ensures B2B mobile apps can optimize the existing infrastructure and workflows. Seamless integration with ERP, CRM, project management, and other industry-specific applications ensures maximum performance and productivity.

An important part of integration is integration with cloud services for easy accessibility and data backup. Cloud-based services, whether on-premise or outsourced, provide a safety net in case of hardware failures or storage issues, ensuring disaster recovery and business continuity during attack.

4. Communication and Collaboration

Perhaps one of the most overlooked features of a B2B mobile app is communication and collaboration. Mobile apps must ensure effective communication, information exchange, and collaboration.

Business owners use mobile apps to understand consumer purchase habits, client preferences, and customers’ shared values. On the other hand, customers use mobile apps to identify unique value proportions, pricing structure and evaluate competitive advantages. Customers use the app to assess and evaluate their purchase decisions.

The key components of collaboration and communication in mobile apps:

  • Document storage and sharing. The B2B app should ensure that users can securely download, store, and share files and other resources within the app’s ecosystem.
  • Version control. Version control tracks documents, allowing different team members to work on a single document while tracking changes. It allows different users to collaborate on a single document while maintaining a clear audit trail.
  • Task management. Workflow automation helps with task management because tasks can be scheduled to occur in given scenarios. The automation of repetitive tasks improves efficiency and reduces manual efforts. The B2B app should be able to automate task assignments, approval workflows, and notifications, thus minimizing delays and ensuring seamless progress.

A B2B app becomes a central hub for efficient communication and profitable collaboration by providing robust communication and collaboration features.

5. Analytics and Reporting

Analytics and reporting capabilities help businesses obtain invaluable insights and information like customer feedback, track performance, and make data-driven decisions. Analytics provide the business with a clear picture of the market and industry.

Analytics and reporting capabilities provide customer purchase trends, changing perception, product positioning, and brand positioning, allowing organizations to make actionable decisions. Analytics save organizations resources by allowing them to predict problems and their solutions.

The main components of analytics and reporting include:

  • Data visualization. The B2B app must have data visualization boards to present information in a visually-appealing manner. The B2B app must provide data visualization components such as graphs and charts that present complex information simply and clearly.
  • Customizable dashboards. The B2B mobile app must provide customizable dashboards for real-time insights. Customization helps users to personalize their data views and helps them to monitor important metrics in real time.
  • Generation of reports. The B2B app must be able to generate reports of key performance and industry metrics. The app must crunch the data and provide detailed reports that highlight the key trends for decision-making.
  • Data exports. The B2B must allow users to export data in Excel, Word, CSV, and other formats to do an in-depth analysis with other tools or share with other stakeholders. Data exports enhance the accessibility and sharing of data, improving its usability and application.

B2B apps must analyze trends and communicate emerging trajectories with accuracy. This way, organizations can adjust their systems, resources, and networks to respond to evolving market and industry changes.

6. Predictive Maintenance

Beyond data visualization lies data mining for advanced analysis. Your B2B app can have advanced analytic techniques to read and analyze AI, ML, and natural language processing (NLP) with ease. The app can be designed with predictive analytics capabilities to identify trends and propose the best actions. In addition, data analytics can provide intelligent recommendations based on historical data and user behavior.

7. Customer Support

The evolving nature of customer service demands organizations to be more proactive in resolving issues. Today, B2B mobile apps bridge the gap between efficient communication and poor feedback, allowing organizations to be more agile in their outreach and customer communications.

Any successful B2B mobile app must provide efficient communication and gather feedback. By integrating robust customer support features, B2B mobile apps can detect issues, address issues, and ensure continuous improvement.

These are the main components of superior customer service in B2B apps.

  • Ticket creation and tracking. Every B2B app must create, initiate, schedule, and track tickets seamlessly. The app must offer a helpdesk or ticketing system that allows users to create support tickets for any issues they face.
  • Customer feedback collection. Customer feedback collection and analysis is indispensable in any superior customer service. Organizations that provide excellent customer service understand their customers’ sentiments better. The B2B app must offer a mechanism for users to report issues and express disgruntlement.
  • Ratings and reviews. In addition, allowing users to rate and review app features allows B2B apps to understand their performance. Ratings help with continuous improvement because organizations prioritize improvements based on customer feedback.

Customer support is an indispensable part of customer attraction and retention; apps with superior customer support features enjoy better visibility and usability than those without.

8. Offline Data Security and Backup

Offline data security and backup are emerging trends in mobile app development. Today, apps with cloud-based accessibility are in more demand as organizations and employers seek to encourage more remote workforces. The emergence of cloud computing as a model for remote data storage, transmission, and processing, allows mobile apps to secure user data, regardless of location or size.

It’s important to note that specific components facilitate offline data security and backup.

  • Encryption of offline data. Offline data security involves encrypting offline data to ensure it cannot be read or accessed by unauthorized third parties.
  • Data back-up. Data backup ensures business continuity by providing critical operational data during a breach or incident attack. B2B apps use automated data back-up to ensure seamless collection of information.
  • Secure cloud storage. The B2B app provides secure cloud storage for offline data backups, protecting offline data against unauthorized access.

Data security is a critical component of any business, ensuring that organizations adhere to the principles of data integrity, confidentiality, privacy, and accountability.

 

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9. Scalability and Performance Optimization

Scalability is an important factor for any B2B mobile app. The ability to scale up and down depending on changes in operational demands is a critical component of B2B applications. Your mobile app must handle excessive traffic. It must be able to process a growing list of requests and provide efficient feedback and resolution.

To do this, it must be designed with scalability in mind. Expert developers use cloud offline storage capabilities to improve the scalability of their applications in case of excessive traffic or loads.

Here’s what you need to create a scalable mobile app architecture.

  • Your app must handle increasing user loads and data volumes.
  • Scalable architecture that supports a high user reoccurrence.
  • Efficient database optimization for faster response time.
  • Caching mechanism to reduce server load.

Scalable B2B apps can accommodate changes in user requests, ensuring efficient load and data processing and faster response times.

10. Multi-language and Localization

Multi-language and localization support refers to your app’s ability to provide more than one language for your users. For instance, if you’re in the United States, you may be tempted to create an app for English speakers. However, when venturing into foreign markets, you may be forced to include multi-language capabilities and location support in your app.

Multi-language and location support provide numerous benefits. First, it’s easy to switch between different languages in the app. The location of labels and texts suits audiences in different regions. Localization must take care of dates, time zones, and regional differences. Localization ensures that you communicate with clients regardless of their geographical differences.

NS804 – Building Robust and Scalable Mobile Apps

Whether you’re a small business or a large enterprise, a B2B mobile app empowers you to do more with less. Your mobile app can be optimized to communicate with customers, collect analytics, and report sensitive activities. In addition, the B2B app can be optimized to provide automated reporting of issues through predictive maintenance.

And if you have offices inside or across the country, you can always rely on your app to provide accurate and timely reporting, whether dealing with employee performance or experiencing order delays. Your B2B app must incorporate powerful features that allow you to solve emerging problems. For instance, your app must completely secure user information and sensitive data.

Partnering with a B2B mobile app specialist enables you to optimize their market knowledge of different products and industry expertise of the best practices. NS804 works with experts and professional programmers with a vast understanding of new trends. And with our minimum viable product MVP option, you can seek a replica version before you develop the end product.

Contact NS804 if you’re searching for a B2B mobile app specialist.

Fintech App Development: 9 Must-Have Features

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Fintech app development has become increasingly popular over the past decade. After all, many startups and development teams are working on innovative fintech apps, especially in the mobile space. It’s a rapidly growing global industry estimated at a whopping $110 billion in 2020 and will likely hit $700 billion by 2030.

But why the interest in fintech worldwide? There’s not a single reason for the meteoric rise of fintech, but several developments have helped to transform this industry. The proliferation of e-commerce entities with the mass adoption of smartphones has led to the widespread use of secure payment processors. These payment platforms and other solution providers have forged ahead with various cashless digital payments and mobile wallets. 

Furthermore, advancements in artificial intelligence (AI), machine learning (ML), Internet of Things (IoT) devices, blockchain technologies, cryptocurrencies, data analytics, and favorable government regulations have helped grease the wheels of the fintech industry. And the traditional banking sector isn’t sitting on the sidelines either, with many notable financial institutions investing heavily in mobile banking apps.

The banking sector must also replace and upgrade aging systems designed for an era when customers had to visit bank branches or automated teller machines (ATMs) to complete most financial transactions. Also, many banks are reducing their physical footprint and offering more financial services directly on their banking apps. These apps have become so compelling because they provide an A-to-Z approach for customers to manage their finances.

And that’s why fintech app development is so crucial. It empowers users when they have access to essential features. Now, let’s delve deeper into what must-have features today’s fintech apps should include!  

 

What Should You Know About Fintech App Development?

Fintech app development is a multi-disciplinary process that often requires expertise in several key areas: 

  • Mobile app development
  • Back-end development
  • Software engineering
  • User experience (UX) design
  • User interface (UI) design
  • Application and network security
  • Cloud computing
  • Financial software systems
  • Payment processing APIs
  • Artificial intelligence
  • Machine learning
  • Blockchain

Since fintech apps handle large amounts of financial transactions and sensitive user data, security must come first. Therefore, every competent fintech app development studio must have one or more security experts available on the team. These security experts must deal with all present and future vulnerabilities that may occur within the app, the network layer, the back-end server, and the payment processing APIs. 

As for the latter, it’s unlikely that the studio’s security experts can seal off all security holes in third-party APIs. But they should keep tabs on all known and new vulnerabilities and ensure they provide enough security features and defenses within the app to counter these. However, when dealing with open-source APIs with permissive licenses, they can rewrite parts of the compromised APIs or contribute additional code that will harden security.

What Is A Fintech Application?

As a broad description, a fintech app may include any application that simplifies and automates financial services. The majority of fintech apps are almost always the products of the fintech industry, which is in itself a broad term. In the fintech industry, it’s not uncommon for app developers, venture capitalists, and financial institutions to collaborate closely on products, such as banking apps, digital wallets, and money lending apps.

Several technologies that make up a fintech app may include AI, IoT, blockchain, cryptocurrencies, and data analytics. In some countries, cryptocurrencies remain in a grey zone legally. Thus, fintech app development studios must comply with regulations in these countries and apply certain restrictions on cryptocurrency transactions. But most mainstream users will use fintech apps to manage their finances instead of trading and investing in cryptocurrencies.

Generally, fintech apps fit into the following four segments: Business-to-Business (B2B) within the banking industry, B2B bank clients, Business-to-Consumer (B2C) within the small business sector, and wholly consumer based. If you want to develop a fintech mobile app, you’ll need to focus on one of these segments before forging ahead. And that’s because trying to create an app that serves multiple business models seldom works when starting out.

Consider how PayPal began as a digital wallet for electronic payments back in 1999. And soon after this startup launched its initial public offering (IPO), it was rapidly snapped up by eBay — subsequently becoming the preferred payment option for users on the famous auction site. Over the past two decades, PayPal has grown by adapting to the needs of its users. Today, the company effectively runs a two-sided business model in handling financial transactions for merchants and consumers. 

 

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What Are The Most Popular Types Of Fintech Apps? 

One of the neat things about fintech app development is that appreneurs and developers can flex their creative muscles. That’s because there are already many types of fintech applications in the marketplace, and the list of categories will only grow in the foreseeable future. But if you’re new to fintech and wondering what type of app you should develop, then consider the following: 

  • Mobile banking app: You’re probably already using one or more banking apps right now. And you’re likely benefiting from the ease and convenience of handling many financial transactions through these. A side benefit of mobile banking apps is that they provide an indispensable service to formerly unbanked individuals, particularly in developing countries.
  • Investment app: People that don’t have access to large sums of money or a broker will use investment apps to generate some wealth. Several of the best investment apps provide tutorials and simulated stock markets to train new users.
  • Insurance app: Most people will experience at least one major mishap during their lifetimes. It may involve a car accident, a health issue, or lost luggage during travel. But even if insured, these are all stressful scenarios that cause people to hastily look for their insurance policies, wondering if they’re fully covered. Fortunately, today’s mobile insurance apps make it easy for customers to review their policies, make claims, and receive quotes.
  • Peer-to-peer (P2P) lending app: Financial institutions may not always provide loans at favorable interest rates or to individuals with a bad credit score. That’s where loan apps conveniently fill a gap in the market by bringing P2P lending to the masses. But to mitigate risk, these P2P platforms seldom loan out large amounts like the big financial institutions.  

Is Developing A Fintech Application Easy? 

No, fintech app development ranks as one of the more challenging categories in software engineering. Don’t be fooled by the plethora of fintech apps in the marketplace and the many freelance developers making bold claims about quick turnarounds on fintech projects. While the abundance of projects in this domain may make it seem easy, much can go awry by overlooking certain scenarios. 

The hard reality is that not all fintech products offer robust security or comply with mandatory financial regulations. Furthermore, freelancers don’t have the best reputation for tightening up app security or closely following the rules and guidelines set by regulatory bodies worldwide.

Since fintech apps deal with money, no developer should play fast and loose, especially with the law. Any security breaches that result in monetary losses may lead to jail time for the responsible parties, including the publisher or developer, for not following the necessary protocols. So, never place your trust in a freelance developer or a studio that doesn’t have a track record for quality apps and following best practices. Instead, partner with a multi-award-winning and reputable mobile app developer like NS804, which has already released over 100 applications.

Which Steps Must Every Fintech App Development Studio Follow?

We’ve already stressed how important it’s to closely follow best practices, government regulations, and security protocols. But what does that actually mean when developing a fintech application? Before adding innovative new features to your app, you should first ensure that your app adheres to several fundamentals. Be sure to include the following steps in your development process:

  • Legal requirements: Even during your early planning stage, you must know what shape your legal compliance framework will take. Moreover, you must comply with various privacy laws for different territories, such as General Data Protection Regulation (GDPR) for the European Union (EU) and the California Consumer Privacy Act (CCPA). Consult a trusted legal advisor during every phase of your fintech app development process to ensure compliance with all regulations, regardless of how obscure or complex these may seem.
  • App security: Security will play a central role every step of the way during your fintech app development process. Toughen security with mandatory biometrics, one-time password (OTP), and two-factor authentication features. Ensure that your team rolls out updates immediately to patch up any security vulnerabilities that may occur.
  • API administration: Your fintech app must communicate with other apps and portals for smooth functionality. Thus, you’ll use APIs to connect these disparate applications. But you must ensure these APIs comply with the most stringent security protocols since this will impact your app’s risk factor.
  • User support functionality: Sooner or later, users will experience issues with your app. Create an intuitive user journey to smoothen the onboarding process. Include built-in training tutorials to help users learn how to use your app and an AI-powered chatbot to respond quickly to their questions.

Before Implementing The Latest Must-Have Features

Fintech apps have evolved considerably over the past decade. Even the most rudimentary applications come with impressive features meant to engage users. While that may seem like a smart move, it’s never a good idea to flood a fintech app with unnecessary features. Instead, it’s better to offer basic functionality that does actually meet users’ needs. You can always add additional features when you roll out updates and when you scale. 

Before commencing on expensive and risky projects, we always advise our clients to build a minimum viable product (MVP). An MVP is ideal for fintech app development because the focus is strictly on basic functionality. Moreover, it’s the perfect vehicle to test an app idea by bringing it to the market cheaply and quickly. 

If users resonate with the MVP, that’s a good sign that it has the potential to become successful as a full-fledged app. And by monitoring and analyzing user data and feedback, it becomes easier to pinpoint the additional features users want. Below, we’ll discuss in detail the various must-have features you should consider for your upcoming fintech project.

 

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1. Gamification

Until now, gamification was more of a nice-to-have feature instead of a must-have feature. But user expectations have changed due to the interactive experiences they’ve had with gaming. There’s hardly a user that doesn’t become incentivized by leveling up their character, achieving a high score on the leaderboard, or unlocking an additional skill on the skill tree. 

Gamification includes all these game-like activities and many more. And these have found their way into all kinds of apps, from productivity to fintech apps. But the real draw of gamification is that it helps to increase engagement by offering users a more fun and rewarding experience. For example, an investment app could award cool-looking badges when users meet specific investment milestones. 

2. Push notifications

Push notifications are not new and are standard in just about every category of mobile app. But it’s not only a matter of having push notifications but how you’ll use them to engage users. The core principles of fintech app development require that you provide users with security and keep them informed of any app changes at all times. 

Consider how users will want their banking apps to remind them of outgoing and incoming payments. And remind them about upcoming bills and alert them of any unusual logins or activity on their accounts. Push notifications are the quickest, easiest, and most reliable way to alert users. Emails and SMS messages sometimes go undelivered, and users may not always check these timeously or regularly. This may put them in a situation where they can’t respond to a potential security risk in time.

3. User Profiles

It’s crucial to let users customize your fintech app to make it more personal and accessible. Users love using apps that feel comfortable and will continue using those that seem designed specifically for them. 

You can do this with user profiles, which will contain each user’s individual preferences. Of course, you may also provide presets so that users can get up and running with a predefined UI, font style, and theme that they’ll find appealing. But customization doesn’t only need to affect the appearance of the app but also how it functions. Users may set their budget and spending preferences and save these in their user profiles. 

4. Blockchain

While not every fintech app benefits from a blockchain implementation, it’s worth considering if your app meets certain criteria. If your app must handle cryptocurrency transactions, you’ll inevitably use a blockchain. But it’s also necessary if your users demand a transparent and secure system to record all transactions without a central entity, such as a large financial institution.  

Where blockchain technology truly comes into its own is with any P2P network. So, if you’re creating a P2P lending application, your users will want to have the surety that there’s a record of all transactions on a distributed database. This way, lenders and borrowers will trust all transactions on your P2P lending app. And if there’s ever any discrepancy, the database will always reveal what happened with any funds after a transaction query.

5. Smart contracts

If you move ahead with a blockchain implementation, you should also consider smart contracts. The best way to think of smart contracts is that of smaller programs that run on the blockchain and automate tasks based on an agreement. And in their more advanced form, they may work with a central securities depository (CSD) to handle fungible assets like stocks, options, and bonds. Also, note that non-fungible tokens (NFTs) operate as smart contracts or under such a paradigm. 

Therefore, if you’re developing a platform to trade NFTs, smart contracts will become central to your fintech app development process. You’ll also need to integrate various digital wallets, crypto exchanges, and NFT marketplaces with your app.

6. Chatbots

We’ve already discussed why you should implement user support functionality in your fintech app. And we even mentioned the need for an AI-powered chatbot that will respond to user queries. Obviously, these kinds of chatbots are not new and are not only meant for fintech apps. But they’re essential to fulfill customer support roles, especially if you don’t have the budget and staff to provide support 24/7. 

Users will want to know how to set up and manage their accounts, get answers to technical issues, and learn more about new and specific features. And while they can find out this information by perusing your app’s docs or support forums, it’s better not to inconvenience them. Ideally, you want to keep users glued to your app and not look elsewhere, even your website, for information. 

An AI-powered chatbot can answer most user questions in seconds and in their native language. Users will feel more confident using your app, even its more advanced features, knowing that help is only a screen tap away.

7. Big Data Analytics

Financial applications live or die based on how well they handle large amounts of data. For example, the more data a banking app has about a customer’s spending habits, assets, and credit rating, the better it can assess risk for a requested loan. When an app feeds from the bank’s Big Data pipeline combined with analytics, it will know if the customer is trustworthy and may also detect potential fraud or malicious intent.  

Once everything is clear, the app can push through the loan request to the loan approval agent and notify the customer. And once the agent approves the loan, the customer will receive the fund in their account. This quick and frictionless way of applying for a loan without needing to call or visit a bank branch is only possible due to Big Data analytics. 

8. Machine Learning

It’s hard to think of fintech app development without becoming proficient at implementing machine learning. And that’s because there’s hardly a fintech application that doesn’t have a ML component in one form or another. Moreover, there are many ways that ML algorithms can aid various functions, even within a single fintech app. 

These algorithms can enhance an app’s fraud detection capabilities, predict market risks, and implement trading strategies. Bots powered by ML algorithms can also advise users on trades, upcoming investment trends, and market opportunities. However, it’s important to note that the quality and accuracy of the data these algorithms use will determine overall efficacy.

9. Multiple Digital Payment Options

No fintech app can function correctly without having at least one digital payment option. But users expect multiple digital payment options, so design your app for such a scenario. While it’s perfectly okay for your MVP or initial versions of your app to have one payment option, you’ll need to diversify payment options as your app matures. 

But what payment options should your fintech app have initially? Offer wire transfer, debit, and credit card payments from the get-go. Then, closely follow with PayPal, Venmo, Cash App, Stripe, Amazon Pay, Apple Pay, Google Play, and Samsung Pay. 

However, some digital payment processors prohibit risky speculative trading and investment products from accessing their services. Ensure that your fintech app complies with the terms of service (ToS) of any payment processor you plan on integrating. You may also add cryptocurrency payment options if your app’s meant for the crypto market.

In Conclusion

Fintech app development has come a long way yet still offers many opportunities for forward-looking appreneurs, developers, and financial institutions. Users have become accustomed to handling all their finances on their mobile devices. They seldom visit a physical location or call an agent to do their banking, submit an insurance claim, or invest in stocks. Furthermore, fintech apps make most transactions easy, convenient, and quick. Contact NS804 today to learn how we’ll help you build your next fintech app for a growing and promising market! 

IOS Development Denver

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IOS app development is a complicated and sophisticated exercise. However, an IOS app provides many enterprise benefits that a typical Android app cannot. Indeed, published statistics show that 80% of all households in the United States have an Apple device. That means IOS apps have a better chance of adoption than Android apps and are thus well-positioned for adoption by enterprises and organizations.

IOS Development Denver

So, if you’re looking for IOS development solutions in Denver, here are some of the benefits you’ll enjoy:

1. Higher app revenues

IOS apps have a better return on investment than Android apps. That’s because IOS apps have to meet stringent design criteria and fulfill a larger market need than Android apps. However, it’s important to note that to optimize app revenue generation opportunities in IOS, you must keep an eye on the tips, mistakes and tricks of designing IOS apps.

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2. Security of enterprise data

Intruding and compromising on enterprise data is common in Android apps. However, IOS provides stringent technical standards for app design and implementation. When comparing IOS vs. Android on the basis of app security, IOS provides a far better security infrastructure than Android apps.

IOS apps protect enterprise data using numerous security procedures:

  • Measures to prevent data duplication
  • Integrated data handling methods
  • Preventing data encryption

In addition, iPhone users are cushioned against ransomware and malware because users can only download and install verified apps that pass stringent security requirements.

3. Quality standards

IOS app development remains incomplete until it passes the high-quality standards in Apple’s Play Store. You’re assured of superior performance and a flawless browsing experience when downloading IOS apps.

The trust and goodwill bestowed into Apple’s legacy assure customers of a superior browsing experience and quality performance. On the other hand, Android app users dig into public libraries and often follow a non-standardized development approach.

So, when comparing Android and IOS, the latter has indisputably higher levels of quality and performance.

4. Versatility

Businesses of all sizes and scales recognize the significance of a mobile app for business. From manufacturing, retail, healthcare, and hospitality, enterprises require an app that can respond to different customer needs.

Customers further expect responsiveness and mobility in every app they interact with. Responsiveness and mobility are something that is attached to every IOS app. IOS users have superior usability and performance courtesy of the high-operating standards embedded in IOS apps.

IPhone apps, whether off-the-shelf or custom-built, will suit different business needs. So, whether you’re looking for a messaging app, a shopping app, or a marketing app, IOS apps are well-suited to cover these diverse business needs.

Although iPhones are more expensive than Android devices, iPhone apps are more lucrative because of their well-paying customers and their wider market reach.

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5. Tech-readiness

Apple is well-known for its innovation and constant growth. The brand is open-minded to innovation, making IOS apps well-positioned for tech-ready consumers. In addition, iPhone devices are perhaps the edgiest in user experience, making them adaptable for tech-savvy consumers.

NS804 – Improving Your IOS App Development Experience

IPhones have a rich history and a superior user experience, thanks to Apple’s constant innovation and adaptability. In addition, IOS apps are lucrative because they target a higher-spending demographic of consumers.

So, if you want to develop a scalable and superior app for your Denver business, do not worry. Denver’s diversified economy is one of the advantages of living there. The leading sectors in Denver include healthcare and fitness, aerospace, financial services, and energy. IOS development Denver allows you to enjoy superior app development solutions for your Denver business.

Regardless of the sector – healthcare, aerospace, telecommunication, and energy – having a mobile app for your Denver enterprise will provide numerous benefits.

You can contact NS804 for superior mobile app development solutions in Denver.

App Developers Richmond, VA

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Richmond, Virginia, is a thriving and vibrant capital. Richmond is considered one of the oldest US capitals – Patrick Henry, one of America’s Founding Fathers declared in Richmond, ‘Give me death or give me liberty.’

Downtown Richmond has a remarkable collection of hotels, restaurants, museums, recreational areas, and real estate. All these businesses are gradually undergoing a massive shift towards digitization, especially in mobile app adoption.

So, if you live in Richmond or you’re running a business in either uptown or downtown Virginia, you’ll want to outsource the services of a mobile app developer.

The adoption of mobile apps has been a significant driver of Richmond’s economic transformation. The uptake of mobile apps by retail giants like Target, Mod&Soul, and Burlington continues to predict future trends in mobile app adoption.

So, if you’re looking for mobile app developers in Richmond, worry no more. NS804 has remained committed to providing superior mobile app development solutions – not only in Charlotte Colorado, but also in Richmond, Virginia.

NS804 serves businesses of all sizes and types and provides services tailored to your needs.

What to Expect from App Developers Richmond?

Here’s what to expect when you hire NS804 as your trusted app developer in Richmond:

1. Expertise

NS804 has committed itself to provide quality and reliable mobile app development solutions. Our team handles your project from conception to completion, following details and adhering to standard design procedures.

2. Versatility

NS804 mobile app developers have vast experience developing both IOS and android apps. We work with start-ups and middle-sized enterprises to identify their business needs and build apps that are targeted to their business needs. One of the things we pride ourselves in is the ability to provide cross-functional apps that serve both IOS and android.

3. Minimum Viable Product MVP

A minimum viable product is a prototype of the actual app. An MVP allows the buyer or client to test the performance and functionality of the app before the full product is developed. This prototype helps to identify gaps in operation and areas of improvement.

NS804 provides minimum viable products to its clients. NS804 app developer provides an MVP calculator to help clients determine how much they will pay to have the MVP developed. However, this step is critical because a prototype of the actual app will help you identify and fill gaps in performance, efficiency, and productivity.

4. Strategy

NS804 is a custom strategy provider. When you hire them as your preferred app developers in Richmond, they will sit down with you to identify what makes your business successful. From there, NS804 will scope a strategy on what your app needs to accomplish to suit your business.

5. Customer-centeredness

App development is a sophisticated process that requires careful planning and expert execution. App developers work with various programming languages and look at the interoperability of platforms in creating the best apps. So, to achieve superior results in app development, NS804 values the input of its clients. During the development process, the client’s input is critical. We capture details that the client wants to be included in the app and develop a product that best answers your questions.

Why App Developers Richmond?

Richmond is a thriving capital with immense growth potential. The presence of reputable shopping stores, malls, real estate, hotels, properties, and impressive infrastructure makes Richmond a destination for consumers and tourists.

Integrating mobile app solutions into your enterprise is a great way to keep clients engaged, whether inside or outside Richmond. Aim to create lasting relationships with your clients, whether they’re inside or outside Richmond.

App developers Richmond will help you connect with your customers with custom mobile app development solutions.

Contact NS804 if you’re looking for mobile app developers in Richmond.

 

4 Ways Service-Based Contractors Can Benefit from a Mobile App

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In industrialized economies, service-based contractors grease the wheels in the market segments in which they compete. They allow enterprises, large and small, to outsource vital business processes to function more smoothly and cost-effectively. And that’s great, but how do contractors reduce their costs while increasing efficiency?

A way to change gears and turbo charge any service-based business is with a mobile app. And why that’s the case is because a mobile app helps automate various crucial tasks. Thus, reducing or cutting out staffing overheads almost entirely. Furthermore, a mobile app never sleeps and provides service around the clock.

And if you’re a contractor, all this may sound very enticing. But a mobile app doesn’t only help automate things, as it’s also capable of so much more. Below, we’ll go into greater detail about what mobile apps can do for service-based contractors.

1. Reporting Tools For Contractors Working Out In The Field

Let’s consider for a minute that you run a data center maintenance service in your area. And you have several technicians that drive out to these data centers, many of which are out of town. Now, you want all these technicians to keep you informed and report on all the maintenance work done at these sites. Preferably, you’ll want to have all reports submitted as quickly as possible to inform the client of any issues that will impact business.

But how do you do this without having your technicians come to the office or engage in costly phone calls?

Well, the most efficient way is by implementing powerful reporting tools in a mobile app, which may run on a tablet or smartphone. And this app may also include a checklist, which technicians need to check off to show that they’re working within established maintenance protocols. Furthermore, technicians can conduct security audits and report any breaches and discrepancies.

Once they input this information, the app will immediately send it to your servers and update the client’s maintenance report in real-time. In case of a breach, you can respond immediately by sending out a cyber security specialist and notifying your client. The quicker you respond, the higher your chances of dealing with a security breach and keeping your client’s data safe.

2. Enhance Collaboration With A Project Management App

It matters not if you’re running a data center maintenance or a packing service, as you’ll be dealing with customer demands, deadlines, and staff management issues. So, you’ll need tools that make collaboration a breeze, regardless of whether your staff comes to the office, works remotely or both.

A well-designed custom project management app will empower you and your staff to make the right moves. It should have an easy-to-understand user interface (UI) that your non-tech-savvy employees can navigate easily. But user-friendliness isn’t what this app is all about, as it will also need several vital features.

It should have a task tracker that can handle multiple projects, even thousands, if necessary. Moreover, it should accurately track and record the following: assigned staff, client information, due dates, project status, task descriptions, and task priorities. To better organize tasks, use a Kanban board combined with advanced filtering features to sort through multiple projects quickly.

And it’s necessary to implement a timer that accurately tracks the duration of all tasks. You may record this information and make it available in a timesheet. It will also help you determine the completion of projects, bill clients, and pay staff. Furthermore, you can integrate multiple payment processing platforms such as PayPal and Stripe for all digital transactions.

So, you can effectively turn your project management app into a central hub for handling the most crucial business processes. And when you grow your service-based business and need additional features, you have options. You can either add these to your project management app or develop another app that integrates with your existing systems.

3. AI Chatbots Apps Make Contractors Available 24/7

Clients hate it when they can’t reach their contractors on the phone or have to wait for an email response. They expect to speak to a company representative immediately to help them with any issues they may encounter. But as we all know, that’s not always possible, especially if the contractor is small in size without enough staff on hand. Or can’t afford to hire a call center to handle all incoming calls.

However, neither is a good excuse as to why contractors of any size can’t respond to their clients. Not only is this unprofessional, but it will also cause clients to reconsider working with contractors that don’t seem helpful.

So how do we solve this problem and provide clients with a 24/7 response channel? Well, a mobile app can act as a viable communications channel. And if we implement AI chatbots within the app’s messaging service, clients can have their queries answered by these chatbots immediately. In fact, AI-powered chatbots will seem so convincing that many clients won’t even realize that they’re not conversing with actual humans.

Furthermore, the beauty of chatbots is that they’re incredibly versatile. You can make them conversational so that they can be more engaging. Alternatively, they can operate as virtual assistants and be very informative to help clients with deeply technical issues.

And from a development standpoint, all the major technology companies have a chatbot or virtual assistant platform. Apple has Siri, Google has Dialogflow, and Microsoft has Azure Bot Service.

4. AR & VR For Interactive Training Sessions

Perhaps your company offers online and offline training services to clients. But you want to stand out by providing them an interactive and meaningful experience they won’t get anywhere else. And the best way to do this is with augmented reality (AR) or virtual reality (VR) mobile apps.

You’ll opt for an AR app if your training sessions require interaction and representation of the real world. For example, you may be training a client’s employees to detect and repair gas leaks on actual gas pipes. The AR app will aid them in correctly identifying the fittings, piping, and tubing as they pass the smartphone camera over these. And on the smartphone display, a description of the part with a visualization of the tooling and repair methodology will pop up.

But you may opt for a VR app if you need to simulate various dangerous scenarios related to gas leaks. Perhaps, you need these employees to fix gas pipes located in areas with highly combustible materials nearby. But you don’t want to put these employees in harm’s way, so it’s preferable for them to receive training in a virtual environment that’s completely safe.

The VR app will show a realistic 3D representation of the test environment with the pipe fittings. And each employee will wear a VR headset made exclusively for smartphones, such as the Samsung Gear VR. Then, the app will use a smartphone’s accelerometer to track head movements and the VR device’s controller to execute actions. For most employees, the experience won’t seem much different from playing a game from a first-person perspective.

The Bottom Line

Service-based contractors have become indispensable in modern economies. They help businesses of all sizes achieve their goals by providing services that are beyond the capabilities and scope of these businesses. And with the right kind of mobile apps, contractors can meet and surpass the expectations of even their most demanding clients.

Contact NS804 to learn how we’ll help you create outstanding mobile apps for your service-based contract business!

Machine Learning And Artificial Intelligence In Apps

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It’s hardly possible to have a conversation about tech nowadays without mentioning machine learning (ML) and artificial intelligence (AI). In a way, tech companies and the media have been responsible for pushing AI & ML into the mainstream consciousness for at least a decade. And one could say that they have been overwhelmingly successful in achieving this goal.

But why should developers care about machine learning and artificial intelligence? After all, we’ve done fine with apps and games that had no or only limited implementations of AI for several decades. So what gives — why the sudden interest in AI & ML? And how could rudimentary apps benefit from AI & ML — wouldn’t this drive up development costs and utilize additional compute power? 

Let’s give you the short answer first? No, most simple apps won’t need an AI or ML implementation. While your to-do list app or ‘Frogger’ clone will benefit from an AI implementation, you’ll likely roll out a basic logic system or finite state machine (FSM). And if necessary, you could integrate AI agents into your FSM if you’re building a more complex game, simulation, or AR/VR app. 

But as a general rule, you’ll want to rely on simpler systems for most of your apps. However, if you’re creating something like a photo editing app that autocorrects imagery, you’ll want to tap into the power AI & ML brings to the table. Below, we go into greater detail about what this means for your app development endeavors!

What Is Machine Learning?

Before we begin, we need to explain what machine learning is and how it differs from artificial intelligence. Machine learning attempts to emulate the way humans learn. And similarly to humans, learning is an iterative process where accuracy improves gradually. 

But how would ML help improve an app? Consider a game where enemies and non-player characters (NPCs) need to respond like real humans. Or self-driving vehicles that need to respond to varying traffic conditions in real-time. 

A solution based only on AI would rely heavily on pre-determined behaviors, which isn’t ideal. We’d effectively have a situation where some enemy characters respond the same when trying to dodge the player’s bullets. And self-driving vehicles would run into problems when encountering any non-predefined obstacles.   

Ideally, we’d want the AI to mimic human behavior as closely as possible. That means we don’t only want pattern recognition but also the ability to distinguish the slightest nuances in those patterns. Something humans are very good at doing, as our brains can analyze all surrounding visible objects accurately and rapidly. We can quickly determine the distance, color, shape, size, and texture of one object when compared to another.

However, computer systems are only good at rudimentary pattern recognition. At least, that was the case until the introduction of machine learning. And that’s why it’s making inroads in the fields of data science, customer service, and even stock trading.

How Does Machine Learning Work?

Machine learning relies on the following processes to work effectively:

  • The first phase consists of the decision-making process that ingests input data. This data could either be labeled or unlabeled, and the ML algorithm will compute an estimation of the patterns detected in the data. 
  • Then, an error function will compare and evaluate any predictive models and assess their accuracy. 
  • Once done, the model optimization process will kick off. These predictive models will undergo weight adjustments to fit with existing data sets. These data sets come from the training sets, which contain the most accurate example of what the ML algorithm should achieve. Furthermore, the algorithm will repeat this process and update the weights automatically until it reaches the desired accuracy threshold.

What Types Of Apps Benefit From Machine Learning? 

As we mentioned earlier, machine learning isn’t necessary for most apps. But given that more users and businesses require features that automate specific processes, AI & ML implementations have become indispensable. And that’s certainly true for the following kinds of apps:

  • Automatic Speech Recognition (ASR): Most mobile devices come with apps that recognize human speech, such as Google Assistant and Siri. And the most common uses include voice search and speech-to-text functionality. But even third-party apps can benefit from natural language processing (NLP) to deliver optimal speech recognition.
  • Chatbots & virtual assistants: There’s a greater need for chatbots in customer service. And that’s because they can serve customers around the clock and in multiple zones concurrently. Moreover, they’re a low-cost solution to employing human agents. 
  • Imaging technologies: AI & ML implementations work great for applications that use or manipulate images. Many modern applications need to collect and analyze data from digital photos, videos, and visual inputs. Furthermore, they can enhance these photos and videos with limited or no input from the user. 
  • Recommendation engines: Many e-commerce and mobile apps feature recommendation engines to help users make the right choices. AI algorithms and past behavior data help the app place the most adequate information in front of the user.
  • Crypto & stock trading: More investors and day traders utilize their mobile phones to trade cryptocurrencies and other financial instruments. But AI-powered platforms allow users to engage in high-frequency trading while on the go.

Implementing Artificial Intelligence In Mobile Games 

It’s not necessary to implement machine learning in mobile games. And the reason for this is that older mobile devices don’t have CPUs and GPUs powerful enough to handle intense ML workloads. And that’s not taking into account the GPU processing budget for the graphics and additional overhead the underlying game engine brings forth. 

But it’s still possible to implement AI algorithms that make NPCs and enemy characters convincing enough. And since most mobile games tend to be simpler experiences than PC and console games, it’s unnecessary to implement complex AI algorithms that may cause high CPU usage. 

And the good news is that it’s a relatively simple process to implement algorithms such as A* pathfinding, Alpha Beta search, Minimax, and Monte Carlo tree search, without stressing the CPU. These work remarkably well in action, arcade, puzzle, strategy, and mobile board games. 

If you’re developing a role-playing game (RPG), you’ll rely heavily on a custom-made database to store character and enemy variables. And to manipulate any of these variables, you’ll rely mostly on formulas. You’ll find that these formulas resemble those found in Excel spreadsheets.

However, you’ll need to implement AI for your NPCs and battle scenes. But how complex your AI will end up largely depends on the realism of NPC behavior and the intricacy of your battle systems. And if you’re planning on adding epic boss fights, implementing convincing AI will prove challenging. Your team members will need to put their engineering caps on to deal with convoluted behavior trees.

In Conclusion

Machine learning and artificial intelligence help make apps a lot smarter. And these apps often feel like they have human-like intelligence, even though it’s a bunch of cleverly-crafted algorithms running in the background. 

As mobile app development matures, AI & ML implementations will be standard practice. And that’s because tools and frameworks are getting better, and system-on-a-chip (SoC) vendors are implementing neural processing for ML applications. Contact NS804 today to learn how we’ll help you develop apps powered by advanced AI & ML.