Mobile App Maintenance: The Importance Of Regular App Updates

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Few first-time appreneurs and developers consider mobile app maintenance when laboring away on their debut projects. And that’s reckless, to put it mildly, as app development is a long process that doesn’t end at launch. Users and the app stores expect apps to receive regular updates months or even years after their initial releases. 

But why are app updates such a pertinent issue that appreneurs and developers must never ignore? The primary reason is that no app is perfect on release and will likely never be during its lifetime. There is a certain quality threshold that an app must meet before it offers a satisfactory user experience. Not meeting this threshold will cause users to uninstall the app and leave negative reviews and low ratings, hurting the prospects of the app. 

That’s why the savviest appreneurs and developers have a mobile app maintenance plan from day one. They know that they must set aside resources for the continuous upkeep of their apps. These resources often include the funding, staff, analytics, tooling, and training required for app maintenance. Furthermore, it’s necessary to have dedicated staff or contractors to handle communications, compliance, documentation, user experience (UX) testing, quality assurance (QA) testing, and user feedback. 

Now, that’s a lot to unpack and only drives through the message that app development is a long, costly, and challenging endeavor. But we don’t want to dissuade you from trying your hand at app development, especially if this will be your first attempt. Instead, we encourage you to move forward, partner with an experienced and reputable studio like NS804, and consider the helpful pointers listed below. 

 

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What Does Mobile App Maintenance Entail?

Mobile app maintenance is an ongoing process that involves multiple tasks that result in the continuous improvement of apps. These tasks include gathering user feedback, data, and analytics. These factors will let developers know whether or not their apps meet changing customer expectations. 

If apps don’t meet customer expectations, developers must modify their apps to bring them in line with these expectations. However, this is only possible by rolling out app updates at regular cadences. In the case of app-breaking bugs or security vulnerabilities, developers must release patches timeously. 

And even if an app runs smoothly and reasonably bug-free, it’s still necessary to respond to current market trends. For example, 2023 was a big year for artificial intelligence (AI) that the market couldn’t ignore. Soon after the launch of ChatGPT and other similar services, mobile app developers quickly launched new AI apps or implemented AI features in their existing apps. 

It’s not uncommon for appreneurs and developers to abandon apps if they’re no longer feasible. The app stores are incredibly competitive — if not downright brutal — making it difficult to justify the cost and effort to maintain underperforming apps. 

Yet, this is not the case with custom apps, especially those aimed at internal company tasks and business-to-business (B2B) applications. Mobile app maintenance is crucial for custom business apps, as regular security and feature updates are essential for the smooth functioning of organizations of all sizes.  

Why Do Users Care About Regular App Updates?

Today’s smartphone users are app-wise and can easily discern a good app from a bad one. Moreover, today’s users are part of a mature market gradually reaching its growth limits. We only need to look at the US smartphone market to understand the staggering difference between today and a decade ago. In 2013, there were approximately 173 million smartphone users in the US, but today, it’s edging closer to 315 million.

While we may be reaching the peak of the smartphone era, this doesn’t mean the app market is going away. It only means that there’s an increase in user demands that you must respond to if you’re going to succeed. But how can you succeed in such an overwhelmingly crowded market where users uninstall apps on a whim? The first step is to create an app that addresses a problem that users have and to make it sticky.

Of course, that’s not easy, and few developers get this right on their initial attempt. But let’s assume you are addressing a problem users are experiencing, but they’re still uninstalling your app — what now? 

That’s where your mobile app maintenance plan comes in, as you’ll focus tightly on your app’s performance and user data. Your analytics will let you know if your user journeys and flows are succeeding or failing. You’ll also know if technical issues make your app function inadequately. These are the most common reasons why users drop apps like hot potatoes and why post-launch analytics are so crucial.

Once you know what’s holding your app back, you can address all relevant issues. Then, plan your roadmap to release the necessary fixes and updates. And establish an effective communications pipeline to gather user feedback and inform users of new updates.

Why A Lack Of Updates Will Hurt Your App? 

Even your most diehard users will lose interest in your app if you don’t update it regularly. They will assume that you no longer have the interest or resources to roll out updates and will eventually move on to apps that seem more promising. There’s nothing worse than losing users due to not providing them with the features competitors have provided already. The current state of the app market requires that you respond to user needs rapidly. 

Look at the leading mobile apps in your segment, and you’ll find that all these receive regular updates. Every app update helps to reinvigorate interest, especially with those users who have started to drop off or become bored. But it’s also a great way to draw new users and media attention when app updates include innovative or highly desired features. 

A lack of updates will also hurt your app’s stability and usability, especially when users upgrade their devices. Furthermore, Apple and Google demand that developers update their apps to meet the requirements of their latest operating systems and APIs. Failing to do so will result in the removal of any un-updated apps from the App Store and Google Play. Third-party Android stores also have specific app update policies that you must follow if you publish on these. 

Security concerns around hacking and data breaches have become the norm recently. Since many people use mobile apps for financial transactions, you must ensure that your app never has any security vulnerabilities. Even if you’re developing a mobile game, you must never take security issues lightly since hackers exploit these also to gain access to user credentials. So, always roll out patches and updates as soon as you know of or encounter a new vulnerability.

How App Updates Help Keep Your Tech Stack Current?

You may be proud of your studio for using the latest technology stack to create your apps. But technology moves forward rapidly, especially in the mobile space. What’s trailblazing today can quickly become outdated in a matter of months. Therefore, you never want to stick to the current versions of your integrated development environments (IDEs), APIs, frameworks, game engines, backend technologies, testing, and deployment tools. 

Sure, your programmers may want to use long-term support (LTS) releases for a more stable development environment. But eventually, you’ll need to pull the plug and move on to the latest supported version. Your team may whine about such a decision since they will feel more comfortable with the older tooling. But ultimately, they must use the tooling that increases stability, usability, and quality.

The beauty of mobile development tooling vendors is they have close relationships with the device manufacturers. Thus, they build their tools according to current and future hardware specifications. And that’s fantastic because this means you’ll often gain a free performance boost and increased stability when building your app with the latest tools.

Furthermore, you’ll be future-proofing your app since it will run adequately on devices about to hit the market. So, you’ll have the assurance that your app will run on devices you haven’t tested for yet. But this doesn’t mean that you should ignore testing altogether. Always test on an emulator if you lack access to a specific mobile device. 

As part of your mobile app maintenance processes, ensure that you keep up to date with what your tooling vendors are releasing. Read their blog posts and release notes regularly, and update all your development tools timeously. 

What Are The Different Types Of App Updates? 

There are several kinds of updates you can roll out, but not all will be suitable for your app. We explain which app updates are best suited for which purposes here: 

  • Feature release updates: Your users will provide feedback about features they want, so you should roll out feature release updates with these additional features. If your app proves popular, you may need to implement these kinds of releases several times a year.
  • Functionality updates: You should roll out functionality updates when upgrading an existing function. The frequency of these updates will depend on how often you need to upgrade the functionality of your app.
  • Maintenance updates: If your app suffers from vulnerability issues due to a cybersecurity threat, you must release emergency hotfixes immediately. You may also release a preventative update for potential attacks, an adaptive update to deal with upcoming changes, and a corrective update for patching up quality issues.
  • Monthly updates: All new apps need monthly updates to gain and retain user trust. Also, it’s necessary to release weekly updates if your app suffers from serious usability, stability, and security issues.
  • Updates for watershed events: You can surprise and delight your users by releasing an update to celebrate the first year of its release. The update must include a significant change or improvement to set your app apart from competitors. 

How To Implement Mobile App Maintenance Successfully?

All the stages of the mobile app development process are challenging. But you can make the maintenance process of your app more manageable by following these steps:

  • Document your mobile app maintenance plan: Always keep notes and documents produced by all stakeholders involved in your project. Ensure that all team members can retrieve these documents easily when necessary.
  • Prioritize training: Ensure your team is up to speed with the latest app update procedures and technologies. 
  • Establish effective communications pipelines: You want to keep all stakeholders in the loop at all times. Keep your communications open and secure for all the relevant parties, and keep everyone informed of any crucial events that require their attention.
  • Keep ahead of compliance and policy changes: The app stores constantly alter their guidelines and policies, so you must adhere to these to avoid any nasty surprises. Furthermore, stay current on regulations in the different territories you publish.
  • Regularly test the effectiveness of your app’s UX: Always be mindful of the end-user experience by testing your app’s UX. More often than not, a bad UX is why most users uninstall apps, and it’s fixable with an update. 

 

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Why Do You Need To Partner With A Reputable Studio?

As you can tell, mobile app maintenance requires hard work and sticking to a tried-and-tested plan. If you already have prior experience with the processes mentioned earlier, you know what to expect. Yet, you may still need the assistance of a talented mobile developer to help you deal with all the complexities involved with regular app updates. And if you’re new to all this, partnering with a studio is undoubtedly the right choice. 

A highly acclaimed and reputable studio like NS804 will help you deploy your app updates on time and within budget. We’ll look at your plan, goals, and requirements with an analytical eye and offer solutions that will drive your app down a successful path. 

Furthermore, we’ll help you evaluate methodologies and development technologies that will lead to the best possible upkeep of your app. We’ll also help you implement new features, fix bugs, and optimize your app so you can focus on other aspects of your app development endeavors.

In Conclusion

Mobile app maintenance is a crucial part of the entire app development cycle. Never ignore this part, as your users expect you to deliver updates that will keep them stuck to your app. If you do this right, you’ll extend the potential lifespan of your app, driving additional revenue and business. Contact NS804 to learn how we’ll help you plan, prepare, and deploy app updates like a pro!  

Demystifying Technology Obsolescence – Future Proofing Your Mobile App

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In the fast-growing technological landscape, the term ‘technology obsolescence’ refers to the process through which a particular technology, software, or product is outdated, replaced, or completely discontinued. This phenomenon can be caused by various factors including the emergence of new forms of technology, changes in user preferences, and rapid changes in software and hardware products. Discontinuation of support for particular technologies can also cause technology obsolescence. Understanding technology obsolescence is crucial for both developers and businesses as it impacts the security, sustainability, and functionality of their products.

Significance of Future-Proofing

The significance of future-proofing cannot be understated, especially in the rapidly evolving tech landscape. Future-proofing is the proactive step of understanding and anticipating changes in technology and creating products, software, and services that respond to these changes. Future-proofing ensures products, systems, and software remain relevant and effective over time. Failure to future-proof can lead to a wide range of issues, including reduced user satisfaction, increased maintenance costs, and security vulnerabilities.

Future-proofing doesn’t primarily focus on adapting to the current technological landscape; it aims to adapt to future changes and accommodate future developments. By incorporating flexibility and adaptability in the app development process, businesses can seamlessly adapt to new trends and user expectations, creating sustainable business models. Embracing future-proofing is a proactive process that not only adapts to the current tech landscape but fosters a culture of innovation and adaptability, especially within development teams.

Understanding Technology Obsolescence

Technology obsolescence is the process through which a technology, system, software, or hardware becomes outdated, losing its significance and viability over time.

Several factors contribute to technology obsolescence each posing a unique set of challenges to the longevity and survival of systems and software.

  • Rapid technological advancement. One primary cause of technological advancement is the relentless pace of technological advancement. As new technologies emerge, old technologies can easily become outdated. The emergence of new coding languages, frameworks, and development practices has rendered existing systems obsolete, creating a need for constant evolution and adaptation.
  • Changing user preferences. User preferences have a unique role in defining the trajectory of technological progression. With evolving user expectations and preferences, technologies, and software, new technologies are forced to deliver to evolving user preferences and user expectations. Apps or technologies that are unable to keep up with the pace of technology are replaced or completely outdated.
  • Compatibility issues. Technological obsolescence can also emerge from challenges or issues related to hardware and software incompatibility. As technology advances, older systems may struggle to interface with new hardware and software components. Incompatibility issues may lead to diminished functionality, decreased performance, and an overall decline in the app’s effectiveness.

Impact of Technology Obsolescence on Mobile Apps

User experience and satisfaction

Technology obsolescence can have a significant impact on user experience and user satisfaction. As mobile apps become outdated, they can no longer support new and advanced features or even adhere to contemporary design standards. This can lead to slower response times, decreased app performance, and an overall diminished user experience.

Users today expect seamless and intuitive interactions with mobile apps, and outdated applications cannot deliver these expectations, which leads to dissatisfaction and frustration among users. A poor user experience can lead to reduced user engagement, negative reviews, and a decline in the app’s popularity and adoption. Future-proofing mobile apps involves anticipating changes in user preferences and user expectations and ensuring the application can accommodate new trends.

 

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Security concerns

Technology obsolescence poses a significant security concern to mobile apps. As older frameworks and technologies fall out of support, they may no longer receive patching updates. This leaves apps vulnerable to security threats, including malware, unauthorized access, and data breaches. Mobile apps usually handle and store sensitive consumer information, including personally identifying information and financial information, making app security a top priority in mobile app development.

Failure to address security vulnerabilities in mobile apps can lead to reputational damage, legal consequences like lawsuits, and jail terms due to violation of user privacy. Future-proofing against security risks involves taking a proactive approach to mobile app security. This may involve regular mobile app audits, staying informed about the latest best practices, and incorporating robust security measures in the app development process. By prioritizing security from the onset, developers can mitigate security concerns and mitigate the risks associated with technology obsolescence.

Maintenance costs and developmental challenges

The risk and impact of technology obsolescence extends to the maintenance phase of the mobile app development. As technologies become obsolete, maintaining and updating apps on these technologies becomes increasingly expensive, challenging, and costly. Developers may find it hard to find skilled professionals who are familiar and experienced with outdated frameworks and technologies, leading to longer development lifecycles and increased development costs.

Future-proofing against developmental challenges involves adopting modular and scalable development principles and practices. By developing apps with flexibility in mind, developers can easily replace outdated components, streamline maintenance processes, and easily integrate new technologies. In addition, staying updated on new industry trends and planning for regular updates can mitigate long-term costs associated with technology obsolescence.

Future-Proofing Strategies for Mobile Apps

Continuous Monitoring of Technology Trends

1. Industry research and analysis

Staying ahead of new technological trends is crucial for future-proofing mobile applications. Continuous industry research and analysis allow businesses and developers to identify new trends and shifting user preferences. By attending conferences, closely monitoring industry publications, and participating in relevant forums, development teams can proactively identify potential opportunities and challenges. Industry research further helps development teams understand and anticipate crucial trajectories in technology, enabling developers to make informed decisions about frameworks, tools, and languages likely to endure and withstand the test of time. This foresight allows for strategic planning and the incorporation or inclusion of viable frameworks and technologies with long-term viability.

2. Regular training and skill updates

Ensuring that development teams have up-to-date skills is crucial for future-proofing mobile applications. Regular training programs and skill updates ensure development teams have the relevant skills and keep them informed about the latest practices. This not only fosters a culture of continuous learning but also ensures they can adapt to changing trends. Training initiatives may include only courses, workshops, and certifications focused on development frameworks and programming languages. Investing in the skillset of development teams is a long-term investment for the adaptability and sustainability of mobile apps.

Flexible Architecture and Scalable Designs

1. Embracing microservices

Adopting a microservices architecture ensures the flexibility and adaptability of mobile apps. Microservices break down monolithic structures into smaller, independent structures, allowing for easier updates, maintenance, and integration of new features. This modular approach allows developers to update or integrate new features without changing or altering the entire application. The ability to make incremental changes, updates, or improvements without affecting the entire architecture mitigates the impact of technology obsolescence.

2. Cloud-native development approaches

Cloud-native development leverages cloud applications and cloud architecture to build and deploy scalable applications. By relying on cloud platforms, mobile apps become less dependent on specific hardware and software configurations, making them more adaptable to changes in technology. Cloud-native approaches facilitate faster and seamless updates, efficient resource allocations, and enhanced scalability, thus contributing to the future-proofing of mobile apps.

Modular Development and API Integration

1. Separation of concerns in codebase

Implementing modular development practices involves breaking down the app’s functionalities into independent modules each addressing a particular issue or concern. This separation of concerns enhances maintainability and facilitates easier updates. If a particular technology or framework becomes obsolete, developers can update that specific software, framework, or update without affecting the entire codebase.

2. Implementing third-party APIs for enhanced functionality

Integrating third-party APIs allows mobile app developers and mobile apps to tap into third-party functionalities and external services. This approach not only reduces developmental time, it equally enhances the app’s adaptability, leading to scalable and adaptable mobile applications. When a particular service or functionality becomes obsolete, developers can switch to alternative APIs without changing the entire application.

Regular Updates and Maintenance

1. Schedule bug fixes and performance improvements

Proactive maintenance involves scheduling fixes to detect bugs, ensure security, and enhance performance. By consistently fixing issues, developers can ensure the app remains robust and secure. Regular updates also ensure that the app can be updated to respond and match to the latest user preferences and technological advancements. Implementing regular updates can also prevent costly maintenance and ensure the app’s adaptability and scalability.

2. Integrating user feedback for iterative development

Involving users in the development process through feedback loops is crucial for iterative development. User feedback provides valuable insight into evolving needs and expectations. By integrating user feedback into the development lifecycle, developers can make improved decisions about improvements and updates, ensuring the app remains aligned with changing user preferences and user expectations. This iterative development approach contributes to the long-term success and sustainability of the app.

Why Futuristic Businesses Will Be Forced to Future-Proof Mobile Apps?

Future-proofing mobile apps provide countless benefits that contribute to the long-term success of the app. Here are the key advantages of future-proofing your mobile app.

1. Adaptability to emerging technologies

Future-proofing allows mobile apps to seamlessly integrate with emerging technologies. By future-proofing, mobile apps remain ahead of the curve, incorporating new features and functionalities, while providing innovative solutions that align with user needs, expectations, and preferences.

2. Extended app lifecycle

Future-proofed apps have an extended lifecycle as they’re designed to adapt to shifting trends and technological changes. Future-proofing helps businesses and developers maximize their returns on investment by reducing the frequency of major overhauls or redevelopment projects due to technology obsolescence.

3. Improved user experience

Anticipating and fixing issues related to user preferences and user behavior ensures that future-proofed apps continue to deliver superior user experiences. By staying current with usability standards and new design trends, apps can maintain user engagement and user satisfaction for a long time.

4. Reduced maintenance costs

Future-proofing mobile apps reduces maintenance costs over the long term. Future-proofed apps have lower maintenance costs since they adopt modular development designs and scalable designs, ensuring easy and efficient updates without extensive modifications, thus minimizing ongoing maintenance costs.

5. Enhanced security

Future-proofing involves incorporating robust security features and staying ahead with the latest security practices. This helps to stay ahead of security risks emanating from obsolete technologies, thus reducing the likelihood of data breaches, unauthorized access, and other security vulnerabilities.

6. Scalability and performance

Future-proofed apps often utilize scalable architectures such as cloud-native development practices or microservices. This ensures that the app handles increased workloads, and large user bases, and provides a scalable and high-performance user experience. In addition, future-proofing shields apps and software against unprecedented failures and misconfigurations which may accidentally impair user experience.

7. Competitive edge

Apps that adapt to technological advancements can maintain a competitive advantage in the market. Offering experiences and features aligned with the latest trends and contemporary practices helps differentiate the app from competitors and provides a competitive edge, thus attracting a wider market.

8. Talent acquisition and retention

Developers often prefer working with modern technologies and the latest practices and methodologies. Future-proofing mobile apps makes it easier to attract and retain gifted and talented developers, ensuring that the app’s development and maintenance are in the hands of experts.

9. Faster-to-market for updates

Flexible architectures and modular development approaches allow for faster and more flexible updates. This agility enables development teams to respond faster to market demands, implement updates faster and more efficiently, and address issues without frequent redevelopment issues or cycles.

10. Support for multiple platforms

Future-proofed apps can support multiple platforms and multiple operating environments or systems. Future-proofed apps are also able to adapt to changes in mobile platforms. Whether it’s accommodating the rise of new devices or transitioning to new operating systems, future-proofed apps ensure compatibility and accessibility across different platforms.

 

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NS804 – Building Apps That Withstand the Times

NS804 is a leading developer of custom mobile apps. With expertise in both Android and iOS mobile apps, NS804 provides agile and modular development solutions, keeping your app scalable and adaptable. We specialize in building apps that can respond to the times and meet future challenges. That’s why we believe in future-proofing your mobile app to provide timeless solutions and give you returns on investment.

Whether you’re seeking a custom mobile app for a small business or you’re looking for a robust mobile app for a large organization, we can provide you with scalable and adaptable mobile app development solutions.

Contact us today for future-proof mobile apps.