How to Make an App User Friendly

Mobile applications continue to be critical tools for our everyday lives. Many factors must be considered when creating an app including; services provided, layout, design, features, and user experience.

Development of mobile apps requires a lot of effort and ingenuity with each app designed to solve a particular problem. However, what makes an app stand out is the user experience which can make a significant difference in making an app successful and stand out from the rest.

There is growing competition for app developers to create quality popular apps. With so many apps out there, users have a wide array to choose from. This makes app retention crucial by not only making the experience awesome but also being functional by solving the user’s problem.

So how do you make your app user-friendly in a highly saturated space? Well, making an app user-friendly requires some elements to collectively work together to achieve this goal.

1. Keep it Simple

The most important tip for making an app user-friendly is simply making it simple. The end user is likely to stay on an app that is simple and easy to navigate. Instagram and Tik Tok are some of the most popular apps which is because of the basic functionality that makes them easy to use.

A basic design must hook users who are not particularly tech-savvy and appeal to those with short attention spans. The average user is usually not interested in all the features of an app. Most users are focused on functionality and convenience when using the app.

They want to navigate the app seamlessly without feeling overwhelmed with information or complex features. An easy-to-use app means a new user can jump straight into the app with zero familiarity yet be able to navigate with ease.

Keeping it simple with an easy-to-understand layout and design creates a pleasant experience.

2. Understand the Target Market

The user interface and experience are based on user demands and behavior. User demands are typically the issues, difficulties, or obstacles that users are trying to address with the app.

User behavior on the other hand is the general pattern of characteristics that the target market shows while attempting to solve the issues.

For instance, younger users heavily rely on apps for on-demand services, whereas elderly users enjoy the personal touch of phone conversations. To make an app user-friendly, it is essential to comprehend the subtleties of user wants and behavior.

Making an app with the preferences of your target users as the top priority will ensure that you are creating something they will enjoy and use repeatedly.

3. Make it Safe and Secure

People are becoming more aware of the threat of hackers and the potential dangers of information getting leaked to the wrong hands. Users want the assurance that the data shared on apps are secure and will not be accessed or used illegally. This is especially true for apps that collect sensitive data like credit card information, medical data, or bank details.

For such apps, the consideration of security cannot be overlooked. Any app with security breaches is going to have a negative outlook with users who will avoid it completely.

Therefore, you should take all necessary steps to ensure that users of your application do not suffer any security breaches. Many apps employ a Facebook or Google sign-in as a method of contracting out their security procedures to a trusted vendor.

The first thing users notice once they launch an app is a design, color, and layout. A basic color scheme is appealing and user-friendly as opposed to a clash of various bright colors. The design should be attractive yet simple without being overbearing for the users.

The layout should be clean without too much going on to convey an application with extraordinary visual appeal. All in all, the design and layout should be simple with icons and paths that make it easy for users to navigate the app.

NS804 – Making Your App User-Friendly

NS804 is a trusted provider of superior mobile app solutions. We help individual businesses and large companies navigate the difficult process of developing an intuitive and user-friendly app. At NS804, we work together with clients to identify their different business needs and deliver mobile app solutions that address these issues.

Contact NS804 for superior, user-friendly mobile apps.

What Are The Most Profitable Apps In 2022

Knowing which are the most profitable apps is a huge advantage. After all, knowing what types of apps gain traction with users helps appreneurs pick projects that will likely succeed. And given the maturity of the app market, it’s wise to reevaluate what works in today’s marketplace, as what was popular several years ago may have fallen out of favor with users.

But what apps are truly profitable in 2022? It shouldn’t surprise anyone that Bumble, Facebook, Instagram, Spotify, TikTok, Tinder, and YouTube lead the way. However, we should delve deeper to see what segments attract users and lead to profitable apps that become household names.  

1. Dating

Dating websites were somewhat of a peculiarity when they first appeared in the ’90s and were generally considered an avenue for loners and losers to get a date. However, that’s no longer the case, as we all know someone that has found love or even tied the knot through a dating site or app. And, likely, this person is neither maladjusted nor hopeless in love.

The truth is that dating sites and apps offer a convenient way for busy professionals, students, and even elderly persons to meet potential suitors. And given the popularity of Bumble and Tinder, many people find it easier to meet others through these apps than in real-life social settings. So, dating apps have become something of a necessity in today’s more atomized world.

2. Entertainment

Some of the most profitable apps revolve around entertainment. And it’s easy to see why that is, as smartphones and tablets have primarily become content-consuming devices. Users love watching movies through streaming services such as Netflix and listening to music on Spotify.

Even game cloud and streaming services have become popular recently. Microsoft’s Xbox Game Pass allows users to play Xbox exclusives for a monthly fee and without needing to own a console. 

3. Gaming

The mobile gaming sector should reach revenues of $164.10bn in 2022 and $241.40 by 2027. While that’s impressive, it also gives us a clue about the feasibility and vitality of mobile gaming. Moreover, games offer several ways to generate revenue via ads, in-app purchases, subscriptions, and upfront purchases.

But making games can be difficult and risky, especially for inexperienced developers. Newbie, small, and cash-strapped developers will find that creating impressive-looking 3D games or content-heavy RPGs is overambitious. And the likelihood of completing such games on time is next to impossible without cutting corners.

Thus, new developers who want to make mobile games should pick a game genre that’s popular but also doable. It’s better to tackle a battle card game or a visual novel than to attempt to make the next Genshin Impact.

4. Social Media

Many users prefer to stay engaged online via their favorite social media platforms. And if you’re wondering what grandma and grandpa are doing on their phones, they’re likely checking in on loved ones on Facebook or Whatsapp. They might even make a few online purchases, buying goods or services from marketplaces inside these very apps.

The marketing and money-making opportunities of social media apps are almost limitless. Gone are the days when most users would scout the web, perusing forums and websites that interest them. Today, they can find everything they’re looking for on social media and rarely have to leave the platform unless necessary.

The Bottom Line

Current trends show that the most profitable apps serve users in areas that truly make sense. In today’s atomized society, people have a greater need to connect. Thus, both dating and social media apps fill that void incredibly well. And people also require entertainment, which is where streaming apps and mobile gaming thrive. Contact NS804 to learn how we’ll help you create top-earning apps today! 

How Do Free Apps Make Money

The mobile app market is highly lucrative. In 2021, the mobile app market was estimated to be worth $187.58 billion and is projected to reach $207.53 billion by 2022. According to PRNewswire, the mobile app market witnessed year-over-year growth of 20.45% in 2021 – a clear indication of its potential as an industry.

So, the mobile app market is a productive and high-income sector worth considering. Today, more than ever, people are turning to mobile apps for almost everything – shopping, communicating, gaming, social interactions, chatting, and even trading.

But how do these apps make money given that 97% of Google Android apps were downloaded for free in July 2022? How do free apps make money if most people download these apps for free?

Freemium vs. Free Trial Apps

The free app market is broadly segmented into freemium apps and free trial apps. Freemium apps allow users to access an assorted list of features for free, but the free trial apps let users interact and access the full functionality of all apps for a limited period.

According to reports, freemium apps have an app conversion rate of 30% while free trial apps may attract up to 50% conversion rates. Either way, these apps end up making handsome incomes for their developers and even founders.

So, here’s how publishers monetize free apps.

1. Paid ads

Interestingly, paid ads are among the leading income-generation strategies today. The same is true for most things, including mobile apps. Free mobile apps leverage paid ads in the following ways:

  • CPM – The app developer is paid a certain amount of money for app impressions
  • CPC – Revenue is generated based on the number of clicks achieved in an ad
  • CPV – Revenue is determined by the number of views per app user
  • CPA – This revenue is gained when users directly install the app on their devices or when they purchase products or services directly using links attached or embedded in the app.

So, it’s advisable to subscribe to some paid ads if you’re not charging your app users. However, always remember that when you take the advertising route, you don’t downplay the user experience with excessive ads.

Excessive ads may greatly impair the user experience, thus being counterproductive to your app monetization strategy.

2. Subscriptions

Subscription is the most cost-effective and straightforward way of monetizing an app. Think of any free app, do you pay to access additional features or do you access all features for a limited period? Either way, you end up wanting to pay for a subscription.

An obvious and straightforward approach by app publishers is to give the apps free of charge and then charge subscriptions for users to continue using the service. That means you only get to access the app’s full functionality after you’ve secured a paid subscription.

Tinder, Disney, Pandora, Netflix, Hulu, Twitch, ESPN, and HBO Max are some of the most popular paid app subscriptions globally.

3. Direct selling

Selling merchandise is a proven way of monetizing your app. Most app publishers build or design free versions to sell products such as clothing, apparel, toys, and accessories.

Most of these products are sold through email marketing or sold directly using the app. So, if you’re considering an innovative way to push your new clothing or toy brand, look no further, a free app can be a hidden ingredient to a potent cocktail.

Contact NS804 for inquiries on app costs and app development solutions.

Transitioning to Apps? Tips for Training Employees

The Technology Adoption Model TAM answers perhaps the trickiest question about tech adoption: why are employees reluctant to adopt technology or unwilling to partake in new technologies?

Based on documented research and empirical evidence, two factors propel people to adopt new technology: perceived usefulness and ease of use. People adopt technologies if they perceive them as handy and easy to use. Your employees are likely to adopt mobile apps if they perceive them as useful or easy-to-use.

So, when deploying a new technology that’s complex or sophisticated, you’ll find that your employees are somewhat reluctant to adapt or learn. While the ever-evolving and improving access to new technology, including mobile apps, is critical for businesses, it’s frustrating for employees.

The key is knowing how to train and equip your employees with the right skills. So, if you’re transitioning to mobile apps, here are some tips for training your employees.

Tips for training employees:

1. Trainers need to know the mobile apps themselves

A vital part of successful change management training is equipping trainers with the relevant skills, knowledge, and proficiency. Your employees cannot excel in mobile app training if the trainers are not competent in handling this transition.

So, in conducting an organizational-wide overhaul of mobile app training, ensure that your trainers are competent professionals proficient in high-end software and best-in-class hardware.

2. Make training a priority

A majority of organizations assume that by asking their employees to reserve time off and learn new software, the employees will automatically alter their schedule in favor of education or learning.

The truth is that employees will forgo learning in favor of their daily work. To succeed in a solid change management training plan, you must allocate the resources and time required for employees to learn.

Make learning a priority by ensuring that the training program is carefully packaged, well-designed and comprehensive in its reach and scope. In addition, offer incentives for the training by conducting tests and rewarding the winners. Incentives will encourage active learning and training.

3. Set realistic deadlines and roll-outs

It’s crucial to set clear and realistic deadlines on project deliverables. Ensure that your employees understand the training aims and goals and meet the underlying course objectives.

For instance, if you’re training them on mobile app security, ensure they can spell out mobile security measures and implement security practices around mobile app use.

Engaging your employees to gauge their understanding of mobile apps is crucial in evaluating the impact of the training. In addition, when rolling out a new mobile app, ask your employees to download it and interact with it days before launching it.

4. Improve learner engagement

Last but not least, improve your learner engagement. That will help your employees appreciate your mobile app transition. Your employees don’t want to be stuck for hours learning how to download, deploy, or manage mobile apps.

Instead, they’re interested in what the mobile app can do in real-time. So, request your employees under training to order product(s) from the app directly and schedule deliveries. You can use these deliveries as incentives to reinforce the learning and training. You can introduce creative and exciting ways to learn, including active demonstrations.

NS804 – Transforming Your Mobile App Experience

NS804 offers custom-built mobile apps for businesses of all sizes and sophistication. Inquire from NS804 the solutions and offers they provide if you’re embarking on your next mobile app design project.

NS804 guides clients, organizations, institutions, governments, and businesses on mobile app design and development. We help clients curate the best-of-breed apps for their establishments, regardless of purpose, sector, or size.

And if you’re transitioning to mobile apps, we advise that you equip your workforce with the relevant mobile app training and education. The forever-changing mobile landscape demands that employees remain proactive to new solutions.

Contact NS804 for inquiries and solutions on mobile app design and development.

How Can Mobile Apps Help Improve Company Culture?

Company culture can make or break a business. And that’s because company culture consists of the formal and informal behaviors, values, and systems that impact customers and employees. But it’s easy to ignore or misunderstand these facets of an organization since few people can tell apart these behaviors and values at face value.

Yet we can easily identify the organizations that have a good company culture, and here’s how? We look out for companies with good customer service, high employee retention rates, solid financial results, and boast a culture of innovation.

Another way to identify good company culture is by surveying the staff of an organization. And we’d ask them the following: How well do they communicate with each other? What is the decision-making process like within the organization? Does the organization acknowledge and fairly reward staff contributions? And how are employees hired, promoted, and laid off? 

Surveying an organization’s customers makes sense too. And we’d want to know the following: How well does the company respond to customer complaints and feedback? Do the products and services of the company meet or surpass expectations? And does the company delight and surprise customers with innovative products and services?

Think of how customers and employees perceive a company such as Apple. We’re willing to bet that it’s mostly positive, even though it isn’t perfect. But more likely than not, expect Apple to improve company culture constantly to stay ahead of the curve.

Now, you may be wondering what all this means for your organization. Actually, it means far more than you’d think, especially if you bring mobile apps into the equation. We look into how mobile apps can improve company culture in more detail below!

Improve Company Culture With Powerful Communication And Collaborative Tools

Your employees may have multiple email accounts and use several communications tools to get work done. But that’s an administrative and security nightmare, especially if you have staff coming into the office and working remotely. Furthermore, they may use desktop PCs and various mobile devices to complete daily tasks, increasing the complexity of your systems. 

Relying on third-party vendors to provide essential productivity software makes sense if you’re a startup. But you’ll eventually reach a roadblock since you’ll likely find this software doesn’t scale with your needs or lacks features essential to a growing company. Then, there’s the case that not all your productivity software integrates well with your existing or upcoming systems. 

That’s why you’re better off working with an experienced developer such as NS804 to create a custom solution for your needs. Together, you can build a mobile app that provides staff with a tightly integrated mobile app for communications and collaborative purposes. And you can allow them to log in with a secure two-factor authentication (2FA) or even passwordless authentication.

Your staff will become more productive, as they will no longer rely on disparate pieces of software to get work done. They can work within a singular all-in-one solution with a cohesive user interface (UI) and user experience (UX). Furthermore, they won’t have to wait for a third-party vendor to release features and updates when they’re most needed. And there’s a risk that new features may take months or years to arrive, and sometimes — never!

But with a custom mobile app, this isn’t a problem. You can add new features on short notice and have these implemented to your specifications. And staff will feel confident knowing they have access to the most productive tools tailor-made for them.

A Mobile-First Approach Enhances Company Culture

We mentioned earlier that you could be using desktop PCs and mobile devices. There’s also the possibility that you could be relying on web apps for some of your mission-critical business processes. If that’s the case, it’s a messy approach that will make your systems and staff workflows more inefficient than they should be.

But the good news is that you can streamline all this with a mobile-first approach. The latest smartphones and tablets are powerful enough for most business tasks. And if you opt for native app development, your mobile app will boast high performance and speed on these devices. Thus, it’s no longer necessary to have most, if not all, of your staff using desktop PCs or laptops. 

And if you have staff that works outside the office or remotely, they’ll appreciate using lightweight devices with small form factors. Also, consider those employees that don’t feel comfortable or like using desktop PCs or laptops at home. Either because they feel intimidated by these or need a break from the computer screen and desk when not in the office.

But a smartphone or tablet feels more accessible, especially to non-tech-savvy employees. And with an intuitive mobile app, they can get work done while sitting on their couch, back porch, or while waiting for an order at their favorite restaurant. Knowing that they can quickly complete tasks on the go and in any environment helps improve company culture and staff satisfaction.

Staying Connected With Customers

While it’s a wise choice to develop a custom app to improve staff efficiency, you should also consider your customers. And think of how you will build an effective and sustainable communications pipeline to connect with them. Now we know what you may be thinking, “Why not use Facebook or Twitter to stay in touch with customers?” 

While social media platforms do a reasonably good job at connecting businesses and customers, they have several shortcomings: 

  • Firstly, you don’t have ownership of these platforms and are subject to their terms and policies, which means you could lose access to your account for reasons within or beyond your control.
  • Secondly, you’re only a business in a sea of businesses on these platforms, so it’s challenging to stand out or prevent your customers from discovering competitors with a few clicks. 
  • Thirdly, you can’t create your own UI/UX and messaging functionality and are strictly reliant on what each social media platform provides, which may not meet your expectations and requirements. 
  • And finally, you can’t directly contact users that engage with your business unless they specifically provide you with their contact details and email addresses.

From a business standpoint, relying exclusively on social media to stay in touch with customers isn’t a good move. You’re better off building an email list via your website, especially if you want to build long-term relationships with customers. But a website isn’t the only avenue to help you accomplish this goal, as you can also utilize a mobile app. 

Furthermore, a custom-built mobile app allows you to present your products and services exactly how you want. And you can keep your UI/UX and identity on-brand and tailor your messaging features so that they’re satisfactory to you and your customers.

The Bottom Line

As a business leader, one of your key goals is to improve company culture. While this isn’t easy, you can accomplish much by utilizing the methodologies and tools that will impact customers and employees positively. And the good news is that one or more custom-built mobile apps can bring about changes that can radically transform your organization for the better. Contact NS804 today to learn how we’ll help you create mobile apps that mean business!

The 13 App Ideas That Could Change Your Business

Mobile apps have transformed many things, among them user browsing experiences and online shopping patterns. Mobile apps have reinvented business communications allowing businesses to optimize on financial and operational performance.

In addition, mobile apps continue to accelerate digital retail practices, especially as online retailers view mobile apps as a frontier in mobile commerce. There’s no doubt that mobile applications have dominated businesses, from small enterprises to large establishments.

Mobile apps continue to push boundaries in business process developments. So, if you’re looking to build your first app, here are some app ideas that could change your business.

1. Scan and Shop App

The “scan and shop” app lets users scan items they find physically so that they can order them online. The scan and shop app allows users to physically translate their physical shopping experiences to online. The app allows you to scan items and track them back online by images. This approach allows customers to buy products easily from online stores. Scan and shop apps allow vendors to add more features to make the app experience interesting. Businesses looking to transform their online shopping experiences can invest in scan and shop apps.

2. Mall Navigation

Although the Covid-19 pandemic saw shrinking mall spaces following social distancing measures in public areas (stores and malls), digitization has the potential to debunk this anecdotal talk with mobile commerce. Mall navigation apps will secure the digital maps of all the physical malls in a specific area, allowing users to locate specific stores in malls.

These apps allow shoppers to physically locate a store and use navigation to physically visit and shop. This app can navigate directions and maps, check restaurants, stores, bathrooms and locate parking spaces. So, if you’re a business enterprise or an individual running a commercial building, a mall navigation app is a must-have.

3. Restaurant Booking

Among the most hit businesses by the pandemic was the hospitality industry, hotels and restaurants being the biggest culprits. Luckily, the pandemic revealed that apps could bridge gaps in customer service through graphical restaurant reservations.

Nowadays, couples, families, individuals, and groups can use mobile apps to book hotel reservations. To what’s known as the graphical restaurant reservation, this booking app gives you access to a restaurant’s physical layout and general appeal. Graphical restaurant apps allow you to select your preferred dining spaces (and tables) for a specific time.

4. Supermarket Checkout

Supermarket checkout apps let users compare prices in different product categories. In addition, these apps let you automatically scan products and make purchases using e-payment gateway integrations. Integrated e-payment options provide improved shopping capabilities and superior experiences for prospective customers. Businesses can use this app idea to bolster online retail experiences.

5. Health Check-up and Food Planner

Health is a priority today more than ever. That’s why health insurance has skyrocketed in the last decade with rising emphasis on disease prevention and management. The health check-up and food planner app checks your health on a daily basis and suggests the meals that you should consume to remain healthy.

Health check-up and food planner apps incorporate temperature measures, body mass indices, blood pressure, body weight, and calorie count metrics. Collectively, these metrics can be used to boost your dining experiences, especially if you run a fast-food, groceries, hotel, tours and travels business.

6. Voice Translation App

There’s no doubt that business is about communication and agreements. In the contract management process, a central part of negotiation is establishing clear communication that supports all procurement needs. Businesses engage in “buy-and-sell” processes that often involve communication between people of different cultures.

A voice translation app understands the rising globalization and multiculturalism. This app responds to differences in languages, especially between employees, customers, professionals, and associates of different cultures. A voice translation app is a superior tool if you’re looking to foster communication in a multicultural workforce environment.

7. AI-Based Picture Translation

We all have challenges translating road signs, pictures, images, and signatures – especially when traveling to another country or exploring a foreign culture. So, just like Google Translate or Lens, an AI-based picture translation app allows travelers to translate pictures, texts, images, and objects. AI-based picture translation apps would transform business experiences, especially enterprises looking forward to transforming and reinventing how they communicate to multicultural audiences.

8. Criminal Alert App

Businesses in warehousing, logistics, and procurement definitely need a guaranteed security solution. A criminal alert app is embedded in warehousing computers, personnel devices, and procurement endpoints to detect any anomalies in inventories. A criminal alert app is important for monitoring inventory inflows and outflows, and monitoring warehousing activities. This app provides end-to-end visibility to procurement processes, enabling store owners and warehouse floor supervisors to keep track of inventories.

9. Exam Study

Virtualization is changing traditional education with online distance learning opportunities. New learning platforms such as Coursehero, Coursera, Doordash, and Quizlet are at the center of traditional learning transformation. Already, schools are implementing software and adopting technologies to support this transformation. In responding to this shift, businesses in education and higher learning sectors may consider investing in these apps.

An exam study app is a virtual study app where students can meet virtually and revise for upcoming exams in a particular discipline. By using exam study apps, learning can be facilitated using discussions, study tools, and study materials. This app would definitely be a win for enterprises in research, academia, higher and Montessori curriculums.

10. Call Recording App

Cybersecurity is a rising issue in enterprise security especially with the uptake of digitization solutions in business processes. Unfortunately, despite the significance of cybersecurity in today’s online shopping, most customers still fall victims of phishing and spam calls.

Most businesses are investing and downloading call recording apps so that when they’re harassed by scammers, they can record, save and share the audio file with anyone. This app is critical for all enterprises that want to share scamming and phishing audio calls to internal personnel as a measure against cybercrime.

11. Tip Calculator

The tipping culture is forever changing and affecting businesses differently. This app has a calculator that allows faster entry of food bills when you’re dining with friends and family and you want to split the bill. The tip calculator calculates the total amount to tip. This app is a critical component for hotels, restaurants, and businesses in the hospitality sector where tipping is nigh.

12. Sell, Buy, Rent Apps

The sell, buy and rent app is just like the Facebook app but with added functionality. This app lets users hire products online, buy or sell. Apps like Airbnb, TripAdvisor, Expedia, Vrbo, and Plum Guide let you hire properties for a specified duration. However, a sell, buy, or rent app allows active customer-buyer engagements, facilitating property and goods transfer either through buying or renting out.

13. M-Commerce Apps

Mobile commerce, popularly referred to as M-Commerce, refers to shopping on a mobile device, especially a smartphone, tablet, or wearable. The future of m-commerce is bright with customers turning to mobile shopping solutions. This means that for forward-thinking organizations, a simple m-commerce app can put you ahead of competitors.

Mcommerce allows you to operate contactless ordering and delivery applications. This improves the entire customer service experience by using innovations such as virtual reality, artificial intelligence, and mixed reality. For instance, virtualization and mixed reality allows shoppers to try out new outfits before purchasing. That means that malls and fashion retailers must look at Mcommerce apps as the next frontier in retail fashion.

Contact NS804!

There’s no doubt that a superior digital retail strategy combines an intuitive, user-friendly digital store and a fully functional website. However, mobile apps are complementing digital retail strategies especially with the accelerated uptake of mobile solutions. Rising adoption of smartphones and infiltration of internet connectivity continue to define new shifts in mobile app adoption.

Contact NS804 to transform your business with intuitive mobile applications.

How Much Does It Cost To Implement Real-Time Updates in Your App?

Utilizing real-time updates in your personal or business application is no longer an option but a necessity. Most business applications are adopting real-time features such as: push notifications, instant messaging, real-time feed, and tracking live orders. The rising adoption of real-time notification occurs because real-time features deliver information to users in action-time incidences and scenarios.

There’s no doubt that real-time updates have made themselves available in mobile and app development in recent years. For instance, since 2015, instant messaging apps have witnessed a substantial uptake. Today, both established firms and upcoming start-ups are adopting real-time features to strengthen connectivity and power interactivity between users and their brands.

Companies and internet users can benefit immensely from real-time app updates, as both enjoy reliable and quick communication and information exchanges. That is the reason many sectors – healthcare, food and beverage, banking, insurance, technology, education, and retail – are witnessing a rise in real-time features in their apps.

How Businesses and Customers Benefit from Real-Time Updates

The history of real-time updates dates back to when stock market traders realized that it took a long time to update charts and close trade. Real-time updates were developed to update stocks and trades. Shortly, more sectors started embracing real-time updates to streamline internal communication and information exchanges. Real-time features soon migrated to reputable applications such as Uber, Airbnb, Facebook, Instagram, and Twitter. Most apps are equipped with one or another form of real-time technology, thanks to earlier developments made in the stock market.

The following are just but a few advantages of real-time updates:

  • Apps with real-time updates can generate a higher degree of user engagement. Real-time technology helps apps to replicate real-world human behavior. For instance, users can handle multiple tasks simultaneously like, talking to friends while booking a ride in a cab-hauling app.
  • Through real-time updates, users can get connected more naturally. For instance, one can follow friends, share live locations, and message online using these applications.
  • Real-time features enable programmers and developers to focus more on the app’s core competencies. These core competencies include innovative features, upgraded user interfaces, and interactive user experience.
  • With the cloud delivery networks available, developers need not worry about maintenance and related expenses. When developers make real-time updates to users, they can rely on public clouds like the Amazon Web Services AWS.

Examples of real-time updates you can integrate into your app include:

  • Real-time feed
  • Push notifications
  • Integration of IoT devices
  • Multi-user collaboration
  • Live messaging
  • Live streaming
  • Live tracking order status

Here’s how your business and your customers can benefit from real-time updates

1. Real-time messaging

There’s no doubt that people love instant messaging. Messenger apps with multi-group messaging, media sharing, video, and voice calls are a classic replacement for the otherwise archaic, inconvenient SMS messaging. The prominence of instant messaging apps is evidenced by the rise of instant messaging platforms like Slack, Telegram, LINE, and Viber. According to Statista, there were 1.82 billion app users in 2017. This figure is expected to skyrocket to 2.48 billion by 2022.

2. Push notifications

Push notifications have become a necessity for most mobile and web applications. Notifications inform users about critical events, pull them to a brand or a product, and encourage users to use products more. For instance, 21% of users abandon your app after the first use. Thanks to push notifications, you can get users to return to your app by reminding them about its existence. The social app can encourage users to open it and download it by informing your users about recent news or events. However, be careful not to overuse notifications when choosing the right frequency for push notifications.

3. Real-time feeds

An in-app feed feature that updates immediately when new content is published is a necessity for all social networking applications. Twitter, Snapchat, Instagram, and Facebook allow users access to new content and updates without updating their feeds. The advantage is that your app becomes sticky with real-time feeds because users get the latest and most relevant information in real-time.

4. Live data streaming

Live streaming is widely used in many business sectors – from real estate to logistics and social networks. Live data streaming allows an app to create and deliver data to end-users, facilitating deep user engagement. Live streaming is considered the precursor of video streaming.

Developed in 2007 by Periscope, live streaming allows users to create videos and share the videos on platforms where other users can play the video content via smartphones or desktop computers. When Periscope made a market entry, video streaming went viral.

Later, the video-streaming feature was adopted by players such as YouTube, Instagram, Facebook, and now TikTok. Indeed, the popular video streaming platform Twitch has been built around the same live streaming technology – allowing users to stream games and get paid for that.

One of the reasons companies are adopting live streaming as a real-time update is the possibility of connecting with audiences and building user engagement. In 2017, Livestream collaborated on market research with New York Magazine and found out that 80% of the respondents would rather watch a live video than read a website or a blog. For instance, Ustream App is a classic example of an app that uses live video streaming. The app blends augmented reality, 360-degree video capabilities, and virtual reality to transform live streaming experiences.

5. Order status updates

This feature is crucial for on-demand shipping and delivery companies as it helps bridge the trust gap. Users want to know that their orders (products or services) are safe and sound. Indeed, users are more than willing to track the progress of their orders for transparent customer relationships. Research shows that customers care about transparency and accountability in shipping and deliveries.

For instance, 82% of respondents indicated that retailers must constantly communicate at every stage of the delivery process. 45% of respondents track their order status using phones and SMS messaging, while 84% use email to stay updated. So, how can you improve user satisfaction? Well, provide customers with regular updates about their orders. That means providing them with a convenient and efficient way to track their orders via an app.

Other ways customers and businesses can benefit from real-time updates include:

  • Multi-user collaborations
  • Real-time data analytics
  • Control and integration of IoT devices

The internet of things represents a classic example of real-time functionality, whereby data from devices or sensors is conveyed instantly to the end-users.

The Cost of Installing Real-Time Updates on Your App?

It’s crucial to understand app development cost indicators to understand how much it costs to install real-time updates on your app. Well, several years ago, there was a key difference in app development cost between two main platforms – Android and iOS. However, today that difference is not significant. The only driving factor in the difference between app development costs is complexity.

Today, the major factor to consider when calculating the cost of installing real-time updates is the complexity, which can arbitrarily be segmented into – complex, medium, and simple. For instance, the price tag for a simple update ranges from $10,000 to 30,000. Medium-complex real-time updates range from $20,000 to 40,000, and complex real-time update installation cost between $40,000 to $60,000.

The complexity levels of real-time updates

Simple updates Medium updates Complex updates
 
Push notifications Real-time messaging Live data streaming
Real-time feeds Multi-user collaboration Integration of IoT devices
  Live to track of order feeds

Real-time updates installation costs

Simple complexity Medium complexity Complex complexity
$10,000 – $30,000 $20,000 – $40,000 $40,000- $60,000

It’s important to remember that the above numbers are just but a ballpark. They are supposed to offer you a birds-eye view of the prices you’re expected to pay for a real-time installation depending on the complexity, size, and scope of installation.

Maintenance Costs

Every app has an ongoing maintenance cost, no matter who designed or created it. Once an app is created, you have to track its performance, additional updates to install, and let users know of new updates or feeds. If your app leverages a server to store information like payment information and user records, you’ll have to pay to manage this storage.

Every app needs regular and ongoing maintenance and real-time updates to keep users engaged, happy, and coming back for more. In addition, depending on your app’s complexity, you can incur additional costs for emergency maintenance, servers, push notifications, processing, and many more.

So, how much does it cost to maintain an app, including installing real-time updates?

Well, the answer to this question depends wholly on how it was built. You can save significantly on upfront costs with a cheaper developer or programmer. However, if your app is not designed up to par, you’ll run significant expenses as your app grows and attracts more users. It’ll be expensive to install updates if your app didn’t meet the standard requisites of a conventional app.

A good estimation is to budget 20% of your initial app development cost for new real-time updates and installations. If your initial app development cost was $100,000, estimate $20,000 per year for updates and real-time installations.

However, if you outsource NS804 mobile app developers, you get to enjoy subsidized installations of real-time updates. However, be informed that different service providers offer varying costs depending on the app’s complexity, the scope of installation, and other factors.

Why are Real-Time Updates Important?

Real-time updates provide convenience, save time, and enhance user engagement. Investing in real-time updates prevents your app from being obsolete. For instance, in 2016, the Apple App store removed 50,000 apps from the App Store for being obsolete. With technology advancing at an unprecedented pace and with changing user habits, it’s becoming imperative for app developers to adopt real-time updates. Chances are that without real-time capabilities, your app will crash and burn.

If you’re still thinking about why you should install real-time updates, check out the following reasons:

  • Minimizes uninstalls. Apps with regular crashes and annoying bugs frustrate users, driving them away. Similarly, if your app doesn’t offer updated functionalities and information, users may find no reason to use it.
  • Better user experiences. You just don’t want users to download your app; you want them to use it. That is because developing long-term relationships with prospective users is the key to your app’s success. And to nurture lasting and valuable relationships with users, you’ll need to offer a unique user experience that comes with real-time updates.
  • Stay ahead of the competition. Millions of apps in the App Store and Google Store are competing for users’ attention. So, users cannot download and begin using all these apps. To beat the competition and stay at the top, you’ll need to ace your app with new updates, including: push notifications, live streaming, instant messaging, and feeds.
  • Safety from cyberattacks. With increases in mobile apps, there’s a corresponding increase in cyberattacks. So, it’s crucial to ensure the safety and security of your app to prevent exploitation and safeguard sensitive data and information.
  • Increases ROI. Real-time updates offer room for maximizing the returns on investment and decreasing the cost of acquiring new users. Once your app goes live, you’ll probably face crashes and bugs somewhere. Real-time updates provide a reliable communication channel when users face unprecedented service disruptions.

NS804 – Masters in Real-Time App Updates Installation

NS804 ensures that individuals and businesses get the best from their app development journey. With years of experience designing cutting-edge technology solutions, NS804 allows clients to estimate app development costs with an app development calculator. The significance of real-time updates cannot be undermined, with the growing emphasis on superior user experiences in customer relationship management. Real-time updates reinforce relationships by providing a reliable and constant channel of communication.

Contact NS804 for timely solutions in app development and real-time app update installations.

Mobile UX Best Practices For User Retention

User experience denotes the ability of any virtual object or material to be accessible, understandable, and easy to use. When a user logins into your mobile app or website, what features do they find that compel them to “come back?” Think about how long it takes for a user to return to Twitter after trying out a new application when there are millions of mobile apps out there.

Keeping the user retention up can be a daunting task, especially today when a sea of applications battles up in popular app stores. Yet, there are practices and steps that you can leverage to stay at the top of the game.

Our colleagues at NS804 share the best practices for mobile UX user retention to help keep your users engaged through a superior UX design. Apart from the discrete functions, the overall app’s design makes or breaks it. Keeping the right mix of customer experience, features, and support can go a long way when user retention is low.

1. Fluid User Experience

Completing actions from start to end is an optimal solution for any app. The linear app flow estimates the time needed to conduct any activity, providing a clear view of what the app has to offer. With a clear-cut direction – users will not feel lost swiping through multiple screens. One action in every screen will simplify the process, keeping unnecessary complexity out of the equation.

2. Attractive First Impression

For users to visit your app for the second time, you need a great first impression. The first few screens must be simple, succinct, and appealing, tucked in one package. The overall UX design in the first few pages should host all the core functions, clearly explained. It’s advisable to declutter irrelevant information to separate the wheat from the chaff.

3. Mix with Animation

Motion design is gradually taking the front seat in the app market, especially after the release of the iPhone X. With gesture-based techniques now becoming a spotlight, animated hints help users become aware of app functionality. Animation clarifies the relationship between AI elements while maintaining the overall app smoothness.

4. Use HD Images in Correct Order

App users value relevant content that matches the logical order and structure of UI elements. So, it’s advisable to maintain a set of high-quality images. App owners must set enhanced visuals that highlight certain elements and significant information. In our experience, contrasting colors work best sometimes when users are forced to take desirable actions.

5. Deliver Personalized Content

Conveying messages in a language best understood by users immensely helps to keep them around. App users are exposed to different content every day – from TikTok videos to fresh, sizzling tweets on emerging socio-economic issues. Some of the content the app users are engaged in is confusing to navigate through. That’s why it’s advisable to personalize app content with relevant emoticons and images and provide content that conforms to your target audience.

Note that emoticons also offer a great way for users to interact and rate certain aspects of your application. This informs you about any potential future improvements.

Contact NS804 to obtain useful insights on using UX best practices for user retention.

Enhancing User Acquisition and Retention Strategies

There’s no doubt that a central tactic for driving mobile app success is achieving user acquisition, engagement and retention. However, without an effective acquisition and retention strategy that keeps active users around, higher rates of downloads won’t yield any lifetime business value.

Mobile app engagement and retention are two critical metrics that give a clear and accurate insight into the success of any mobile app. Lower app retention and engagement rates are a sure-fire recipe for disaster.

App developers, brands, and enterprises must know that achieving sufficient app engagement and retention is difficult. For instance, Statista reports that only 32% of mobile users will return to a mobile app ten times or more after downloading. What’s even surprising is that a whopping 25% of users will abandon an app after one-time use.

Enhancing user acquisition, engagement and retention leads to an active user group that drives leads and sustains growth. The following tips for increasing user acquisition and retention will help you reduce your app churn rate and help your enterprise see the desired ROI and the results it anticipates from your app investment.

Let’s delve right in!

  1.   Efficient Onboarding

While it may seem simple to welcome users to your app, not all apps kick-start an efficient onboarding process. Therefore, it’s advisable to make your onboarding process as simple and as efficient as possible to initiate user acquisition and retention. The more difficult it is to use an app, the more likely new and existing users will abandon it.

Some of the ways to simplify the user onboarding process include:

  • Cut down the number of steps required to set up a new account — and capture multiple registration platforms (Facebook, Google, Twitter, and others)
  • Educate users throughout the onboarding process to launch the app’s functionality, but don’t overload users instantly.
  • Teach and educate through actions and pointers to show the main gestures in the app’s functionality.

An efficient onboarding process equals faster and easier user acquisition and engagement.

  1.   Track Data Early Enough

To accurately evaluate and measure data and improvements, you need to start tracking your app’s data early enough. Early data collection and tracking will give you what you need to evaluate performance. It will also help you fast-track which features and strategies affect engagement and retention.

  1.   Push Notifications Right Away!

Users who experience personalized brand interaction are reportedly more likely to return to a mobile app for ten or more sessions. To put it simply, if you walk into a retail outlet and you aren’t acknowledged, you’d most likely feel disgruntled. Consider app experience the same way.

An app interaction can be as simple as sending a push notification, thus providing valuable information as users leverage the app. Successful mobile applications use this approach to shape the customer’s journey. They’re strategic and thoughtful in how they access and engage new users. For instance, giving relevant retail deals based on user patterns and geo-location are clever approaches to promoting app retention.

  1.   Offer an Incentive Program

If your business model allows you to offer loyalty or a reward program, it’s vital to capitalize on this opportunity. Not only do reward and loyalty programs incentivize users towards the app, but they also make users feel recognized and part of the brand.

Realize that apps that utilize in-app purchases as a monetization approach, especially the quick router set-up (QRS) applications, offer time-sensitive discounts. However, freemium mobile apps can be incentivized with usage-based discounts instead of monetary benefits.

  1.   In-app Messages

The more disposed your app experience is with your users’ needs and preferences, the more likely users will continue using the product. Brands utilizing in-app messaging to communicate with users will see a retention rate within a month.

In-app notifications denote notifications that don’t demand immediate action or response but are altogether crucial in the customer’s engagement journey. These messages can capture notifications or warnings about version upgrades, app issues, or payment failures. Therefore, remember that not every notification you see is relevant to every user. Fragmenting your audience ensures the information you convey is relevant to their needs and expectations.

Contact NS804 to discover how your app can respond to new user acquisition, engagement and retention needs.