Tag Archive for: mobile app users

App User Acquisition: How To Attract And Retain Users In 2024

Mobile app user acquisition is a long and complex process that will inevitably consume your time and resources as an appreneur or developer. While that may sound scary, it’s a process you can master and gradually reduce the time and money you need to make it worthwhile. Of course, you can make things easier for yourself by partnering with an established studio like NS804 to help you navigate those rough user acquisition waters.

Whichever path you choose, it’s worth knowing what the user acquisition process entails. We won’t say it’s easy because it’s not, especially with the overly stiff competition you will encounter in the app stores. Google Play is a good barometer of what to expect in 2024.

In February, around 52,000 apps hit the store, which is significant but also denotes a downward trend in app releases. Five years ago, during the same period, approximately 141,000 apps made it to Google Play. While this does show an environment with less competition than before, it also projects many hard truths about the current state of the mobile app environment.

In previous years, it was easier for developers to release low-effort, buggy, and even malicious malware-infected apps. That period is no more, as Google Play follows in the footsteps of the App Store. That means the app stores have no tolerance for apps with poor usability and violate user privacy and safety.

Inevitably, you have more hoops to jump through for your next release since the bar is set higher. So, your app user acquisition strategy for 2024 is more involved. Both the app stores and the users demand more from you, and you need to deliver to attain success and retain it for the long term. 

Why Does Mobile App User Acquisition Matter?

Mobile app user acquisition is a thorough and involved process for obtaining new users for an application, primarily for mobile devices. For this process to succeed, it’s necessary to implement several marketing and promotional strategies that will inevitably increase the rate of downloads and installations of an app.

The best app marketers know that it’s crucial to attract users who are the likeliest to engage with the app. For example, the target users for a dating app like PreVue are those seeking serious relationships. So, it makes little sense to market this kind of app to those who are into the hookup culture and short-term relationships.

Furthermore, app marketers will use advertising and other promotional channels to reach the app’s potential core audience. They will also implement App Store Optimization (ASO) and finetune it to ensure the app enjoys a high visibility and conversion rate in both the App Store and Google Play. Several ASO techniques will also apply to the growing number of third-party app stores available, even for iOS devices.

Without app user acquisition, it’s almost impossible to attract a large enough audience to cover development costs. While you’ll hear about a few apps gaining traction due to word of mouth and organic growth via ASO, these are edge cases. Unfortunately, most apps fail due to a lack of marketing efforts, which only underlines how crucial this process is for releasing mobile apps in 2024 and beyond.

What Steps Are Necessary For App User Acquisition?

It’s necessary to follow these steps to start acquiring users for your app:

  • Pinpoint your target audience: Find the demographic data, behaviors, and interests of your app’s potential audience. Then, tailor your marketing efforts to target this audience as effectively as possible.
  • Implement ASO: Optimize your app’s title, keywords, description, and visual assets. All these steps will help improve its visibility and ranking in all relevant app stores.
  • Create appealing visuals: All your app’s icons, screenshots, and videos must captivate user attention while showcasing the app’s key features. If you do this right, it will dramatically increase your app’s download numbers.
  • Targeted advertising: Use several online and social media ad networks to broaden your reach and grow your audience. But be mindful of your ad spend and always A/B test all your ad campaigns.
  • Work with influencers: Reach out to influencers so that they can promote or endorse your app to their followers. While this is an effective way to gain additional exposure for your app, it will also come at a cost since many influencers charge according to their audience size.
  • Social media marketing: Build your community on the most popular social platforms by creating content your target audience will enjoy and share. However, this is a time-consuming process that you may want a digital marketing agency to handle for you.
  • Start a referral program: Motivate your existing audience to refer friends and colleagues to download your app by offering them rewards or exclusive content.
  • Encourage user reviews and ratings: Always ask satisfied users to leave reviews and ratings, as these help potential users to try your app. If users leave negative reviews, courteously respond to these and make the necessary improvements to your app based on user feedback.

Should I Try Content Marketing To Acquire New Users?

Content marketing is tricky to pull off successfully, especially if you don’t have any prior experience in this approach. If you don’t know how to create compelling and informative blog posts, videos, or podcasts, it’s best to avoid content marketing. Moreover, you’ll need to create and share lots of content consistently, which will take up many hours of your valuable time.

Alternatively, you can hire experts who can create content on your behalf, but that will come at a cost. If your budget allows for this, content marketing will provide several benefits.

Initially, you’ll grow audience awareness of your brand and your app. Users love to read blog posts or watch videos about how apps start from the concept phase and enter production. They also enjoy developer interviews and behind-the-scenes content, giving them an insider’s view of the app development process.  

All this will help your potential audience feel more connected to your brand and its app. So, you’ll drive them down the marketing funnel from the awareness stage onto the consideration stage if you’ve kept their interest. If you’ve built enough trust and conveyed your app as a solution to your audience’s problems, you’ll drive them further down the funnel and increase your conversion rates.

If enough time and effort goes into content marketing, it will significantly help your app user acquisition efforts. A side benefit of content marketing is that it will make you and your brand come across as experts in your field or market segment. But only if your content is available on a high-ranking website you own or other authoritative websites, video channels, or podcasts.

Is The Freemium Model Effective For App User Acquisition In 2024?

Yes, the freemium model is still effective, but with a few caveats. As part of your app’s marketing strategy, you must fully comprehend your target audience. Are they the kinds of users who prefer freemium apps, or do they detest the model? If they’re in the latter camp, your app will fail upon launch, and you’ll need to make several crucial changes very quickly, at additional costs to you.

The freemium model only works if your users are willing to pay for a premium version of your app but still need to try a free version first. Even with the reduced feature set of the free version, users must accomplish a few critical tasks with your app to appreciate its value. If your freemium app conveys all this effectively, it will be easier to convert users to the premium version.

However, the freemium model works best with apps that attract massive audiences. In the gaming sphere, Fortnite, the third-person perspective (TTP) looter shooter, is free to play but employs an in-game currency called V-Bucks so that players can purchase upgrades.

Outside gaming, Tinder, the popular dating app, has converted a percentage of its most loyal users into paying customers. Then, there’s Dropbox, the chart-topping cloud storage app that built its business on providing free storage to users. And users that need additional storage are more than willing to pay extra for the convenience that Dropbox provides them.

Therefore, if you wish to adopt the freemium model for your app, ensure that it can attract and retain a very large user base. This choice will also affect all the frameworks and application programming interfaces (APIs) you use to build your app since you’re building an app designed to scale. 

How To Retain Users With Enhanced Engagement?

No matter how well you’ve marketed your app and how many downloads it attained, it’s easy to lose users due to churn. Thus, you want to implement effective methods to retain these users for the long haul. Of course, you should use churn analysis tools to pinpoint why users lose interest in your app. But you can radically reduce churn from day one by taking the following actions:

  • Better onboarding: While this applies primarily to new users, existing users benefit from an easy-to-understand onboarding process. Whenever you roll out new updates and features, use videos and motion graphics to explain these cohesively.
  • Implement push notifications: Users who have downloaded your app but rarely use it need an occasional nudge. You can do this with push notifications so long as you don’t inundate your users with too many. Instead, keep your notifications focused on new features that add value or offer personalized solutions to each user’s needs or interests.
  • Reward system: Don’t allow your app user acquisition efforts to go to waste, so implement a well-strategized reward system. Incentivize your users to try new features or use your app for longer with rewards at timed intervals.
  • Gamification: Add a game-like experience to your app and combine it with your reward system to keep users hooked. Let users unlock cool extras like badges or gain entries on a scoreboard via a well-implemented gamification strategy.
  • Boost user social media activity: Many users enjoy sharing various aspects of their daily activities on their favorite social platforms. Make it easy for them to share fun and quirky in-app experiences with other users with a single tap.

What Technical Aspects Help Retain Users?

You must treat your app as an ongoing project that consistently receives regular updates, features, and improvements. This is crucial because users quickly lose interest in apps that don’t receive any updates after long intervals.  

Users expect your app’s user interface (UI) to improve and reflect the current trends in design and usability. If you enhance the look and feel of your app regularly, then you’ll retain your users even if new competing apps emerge in the marketplace.

Your app’s performance must also improve with each major update. Furthermore, users must enjoy a similar or better level of performance when they upgrade their phones. And when they upgrade the operating system (OS) on their devices, they should not experience any performance degradation.

Don’t forget to plan a roadmap for your app’s upcoming features. These must align with your business goals, your app’s position in the market, your marketing plan, and the feedback you received from users. You may also need to offer a response to competing apps when they introduce new features that your app lacks. Always communicate about an upcoming update of new features to your users to keep them excited and to retain them. 

In Conclusion

App user acquisition is not for the faint-hearted since it’s long, complex, and often challenging. But it’s a necessary process you must undertake if you wish to gain the maximum visibility, downloads, and installations your app can potentially attain. Furthermore, you must work on your app’s user engagement to retain the users you’ve already gained. 

User churn is a very real problem you can’t risk ignoring, so ensure you take the necessary steps to deal with it effectively. If all this seems too convoluted or troublesome and you’d prefer to work with a professional studio to handle all the minute details, we’re here to help. Contact NS804 today to learn how we can assist you in acquiring users and keeping them engaged for your next app project!

The 5 Features a Business Needs in an App

The adoption of mobile phones alongside high internet penetration rates dictates new developments in smartphone usage. Already, mobile apps are dictating new frontiers in web experiences by offering chatting, browsing, and payment services.

Mobile apps are transforming legacy communication patterns by providing digital avenues for communication. A classic example is the chat apps: WhatsApp, Facebook Messenger, Instagram Direct, Line, Skype, and WeChat.

Research shows that mobile applications could generate up to $930 billion in revenues in 2023 alone. Already, shocking estimates show the power of mobile apps, reinforcing the talk of why it’s critical to get started with mobile apps. For instance, users spent over 3 trillion hours on mobile apps in 2021 alone.

The ever-changing face of mobile applications and the desirability of mobile apps to young demographics make it a target for tech-savvy enterprises. Most importantly, young developers are embracing application programming as a new frontier of mobile usability.

While apps are crucial in transforming legacy enterprises and shaping customer experiences, it’s critical to identify particular features that make apps desirable.

Important features a business needs in an app:

1. Usability

Usability is a critical consideration in any app development exercise. That means that developers must approach any mobile app development process with usability in mind. The app must be creative, simple, and easy to navigate. Most importantly, the app must focus on robustness and intuitiveness by incorporating the things people see in apps.

2. User-friendliness

Always aim for a user-friendly app design that’s simple to navigate and highly responsive. Navigation and responsiveness are the cornerstones of any successful app design work. Therefore, ensure that your business app is user-friendly and responds well to the evolving user needs.

Some tricks to make your app user-friendly include:

  • Focus on your target audience
  • Offer superior design
  • Prioritize user security
  • Optimize graphic and font size
  • Make wise use of push notification
  • Aim for intuitiveness

A user-friendly app is highly adopted and has higher retention rates.

3. Chat and call-back

Your business app must incorporate chat and call-back options. Business communication is forever changing, making mobile apps the go-to platform for business communications. Alongside emails, chatbots, and web portals, mobile apps offer a unique avenue for users, mostly clientele groups, to communicate and interact with brands.

4. Intuitive user interface

All apps must incorporate an intuitive interface, and proprietary, discretionary privacy. Users must own their information and privacy for apps to make meaningful sense to prospective users. The fact that enterprises are accelerating their app adoption efforts means that enterprises must find new ways to retain customers. One of these ways is by offering discretionary privacy solutions, including the possibility for privacy notifications in mobile apps.

5. Payment gateway

Payment gateway integration is a no-brainer for any business app. As a business owner, you are involved in the “money” business. That means that your services and products are sold or leased out to customers, making payment gateway integration altogether important. Therefore, a payment gateway is a critical feature of your business app.

NS804 – Aiming for Excellence!

Other vital tips for business apps include:

  • User experience is your ultimate objective
  • Always aim to deliver a superior typography
  • Aim for smooth edges, soft app elements, and creative color
  • The logo is the centerpiece of your brand positioning. Keep it first.
  • Remember to keep users updated. Users must not feel lost.
  • Be accommodative in scope. Let your app encompass many features and functionalities.
  • Aim for an interactive design. You can do this by testing, fixing, and testing once again.

At NS804, we guide businesses in mobile app development.

Contact NS804 to get started on your business app development journey.

Enhancing User Acquisition and Retention Strategies

There’s no doubt that a central tactic for driving mobile app success is achieving user acquisition, engagement and retention. However, without an effective acquisition and retention strategy that keeps active users around, higher rates of downloads won’t yield any lifetime business value.

Mobile app engagement and retention are two critical metrics that give a clear and accurate insight into the success of any mobile app. Lower app retention and engagement rates are a sure-fire recipe for disaster.

App developers, brands, and enterprises must know that achieving sufficient app engagement and retention is difficult. For instance, Statista reports that only 32% of mobile users will return to a mobile app ten times or more after downloading. What’s even surprising is that a whopping 25% of users will abandon an app after one-time use.

Enhancing user acquisition, engagement and retention leads to an active user group that drives leads and sustains growth. The following tips for increasing user acquisition and retention will help you reduce your app churn rate and help your enterprise see the desired ROI and the results it anticipates from your app investment.

Let’s delve right in!

  1.   Efficient Onboarding

While it may seem simple to welcome users to your app, not all apps kick-start an efficient onboarding process. Therefore, it’s advisable to make your onboarding process as simple and as efficient as possible to initiate user acquisition and retention. The more difficult it is to use an app, the more likely new and existing users will abandon it.

Some of the ways to simplify the user onboarding process include:

  • Cut down the number of steps required to set up a new account — and capture multiple registration platforms (Facebook, Google, Twitter, and others)
  • Educate users throughout the onboarding process to launch the app’s functionality, but don’t overload users instantly.
  • Teach and educate through actions and pointers to show the main gestures in the app’s functionality.

An efficient onboarding process equals faster and easier user acquisition and engagement.

  1.   Track Data Early Enough

To accurately evaluate and measure data and improvements, you need to start tracking your app’s data early enough. Early data collection and tracking will give you what you need to evaluate performance. It will also help you fast-track which features and strategies affect engagement and retention.

  1.   Push Notifications Right Away!

Users who experience personalized brand interaction are reportedly more likely to return to a mobile app for ten or more sessions. To put it simply, if you walk into a retail outlet and you aren’t acknowledged, you’d most likely feel disgruntled. Consider app experience the same way.

An app interaction can be as simple as sending a push notification, thus providing valuable information as users leverage the app. Successful mobile applications use this approach to shape the customer’s journey. They’re strategic and thoughtful in how they access and engage new users. For instance, giving relevant retail deals based on user patterns and geo-location are clever approaches to promoting app retention.

  1.   Offer an Incentive Program

If your business model allows you to offer loyalty or a reward program, it’s vital to capitalize on this opportunity. Not only do reward and loyalty programs incentivize users towards the app, but they also make users feel recognized and part of the brand.

Realize that apps that utilize in-app purchases as a monetization approach, especially the quick router set-up (QRS) applications, offer time-sensitive discounts. However, freemium mobile apps can be incentivized with usage-based discounts instead of monetary benefits.

  1.   In-app Messages

The more disposed your app experience is with your users’ needs and preferences, the more likely users will continue using the product. Brands utilizing in-app messaging to communicate with users will see a retention rate within a month.

In-app notifications denote notifications that don’t demand immediate action or response but are altogether crucial in the customer’s engagement journey. These messages can capture notifications or warnings about version upgrades, app issues, or payment failures. Therefore, remember that not every notification you see is relevant to every user. Fragmenting your audience ensures the information you convey is relevant to their needs and expectations.

Contact NS804 to discover how your app can respond to new user acquisition, engagement and retention needs.

 

Mobile App User Retention: How iOS And Android Users Differ

How To Optimize Mobile App User Retention

When it comes to mobile apps, one of the main priorities of developers and programmers alike is user retention. Mobile app user retention is incredibly important to building a long-lasting application that generates continual success for your agency. Therefore, finding ways to boost and optimize mobile app user retention is a constant endeavor. Mobile app users are extremely finicky. This is because of the hyper accessiblity and super saturation of the mobile app market. In other words, when a user is unsatisfied with a mobile app experience, they’re highly likely to move on from that specific application. Then, they’ll replace it with a comparable one. In fact, user experience is one of the most vital factors in determining whether mobile app users will continue to use your app or not.

Understanding and accepting that the mobile app market is so volatile in terms of user retention, will help you to identify tactics and strategies aimed at boosting and optimizing mobile app user retention.

Different Device; Different Features

In talking about the mobile app market, it’s important to distinguish between the various marketplaces. For instance, the two most common are by far, the Apple app store, and the Google Play store. This is important to separate because the devices and operating systems of these two categories differ wildly, offering the users an almost entirely different experience. One of the main differences between iOS and android programming is the flexibility. Android prides itself on providing a platform in which users have nearly endless possibilities and complete customizability.

This is an absolutely stellar feature for some, especially the more technically savvy, as they essentially get an open-sandbox type experience. The drawback here is that unfamiliar or amateur programmers or developers have a higher level of risk exposure. slightly less security built into the software innately, and a higher rate of applications in the store that are bug-ridden, clunky, or simply incomplete.

Apple, on the other hand, provides slightly less creative flexibility in their software and programming. However, they make up for this lack of unending possibility with bolstered security. Additionally, there is a much lower rate of bug-ridden applications found in the Apple App store.

Understand Your Demographics

Another important realization to make when working on mobile app user retention is that the demographics differ. Not only between devices, but also between niche-markets in the mobile app space. The reason this is so vital to understand is because different demographics of consumers often showcase varying consumer behavior habits. For example; there’s a general trend that iOS users are more likely to make in-app purchases and spend money on applications in general.

Equipped with this knowledge, your team can choose how to most appropriately monetize your application. With an iOS app, including a robust in-app marketplace where users can make purchases will yield a higher result than it would in an Android version. On the flip side of this, an Android app benefits from other monetization techniques, like selling ad-space.

A Quick Summary

Mobile app user retention is the name of the game, no matter what your application is. And in such a super saturated marketspace, user retention must be made a priority.

For more information on mobile app user retention, or development in general, keep browsing NS804; the proud app developer of the everyday appreneur.