The Technology Adoption Model TAM answers perhaps the trickiest question about tech adoption: why are employees reluctant to adopt technology or unwilling to partake in new technologies?
Based on documented research and empirical evidence, two factors propel people to adopt new technology: perceived usefulness and ease of use. People adopt technologies if they perceive them as handy and easy to use. Your employees are likely to adopt mobile apps if they perceive them as useful or easy-to-use.
So, when deploying a new technology that’s complex or sophisticated, you’ll find that your employees are somewhat reluctant to adapt or learn. While the ever-evolving and improving access to new technology, including mobile apps, is critical for businesses, it’s frustrating for employees.
The key is knowing how to train and equip your employees with the right skills. So, if you’re transitioning to mobile apps, here are some tips for training your employees.
Tips for training employees:
1. Trainers need to know the mobile apps themselves
A vital part of successful change management training is equipping trainers with the relevant skills, knowledge, and proficiency. Your employees cannot excel in mobile app training if the trainers are not competent in handling this transition.
So, in conducting an organizational-wide overhaul of mobile app training, ensure that your trainers are competent professionals proficient in high-end software and best-in-class hardware.
2. Make training a priority
A majority of organizations assume that by asking their employees to reserve time off and learn new software, the employees will automatically alter their schedule in favor of education or learning.
The truth is that employees will forgo learning in favor of their daily work. To succeed in a solid change management training plan, you must allocate the resources and time required for employees to learn.
Make learning a priority by ensuring that the training program is carefully packaged, well-designed and comprehensive in its reach and scope. In addition, offer incentives for the training by conducting tests and rewarding the winners. Incentives will encourage active learning and training.
3. Set realistic deadlines and roll-outs
It’s crucial to set clear and realistic deadlines on project deliverables. Ensure that your employees understand the training aims and goals and meet the underlying course objectives.
For instance, if you’re training them on mobile app security, ensure they can spell out mobile security measures and implement security practices around mobile app use.
Engaging your employees to gauge their understanding of mobile apps is crucial in evaluating the impact of the training. In addition, when rolling out a new mobile app, ask your employees to download it and interact with it days before launching it.
4. Improve learner engagement
Last but not least, improve your learner engagement. That will help your employees appreciate your mobile app transition. Your employees don’t want to be stuck for hours learning how to download, deploy, or manage mobile apps.
Instead, they’re interested in what the mobile app can do in real-time. So, request your employees under training to order product(s) from the app directly and schedule deliveries. You can use these deliveries as incentives to reinforce the learning and training. You can introduce creative and exciting ways to learn, including active demonstrations.
NS804 – Transforming Your Mobile App Experience
NS804 offers custom-built mobile apps for businesses of all sizes and sophistication. Inquire from NS804 the solutions and offers they provide if you’re embarking on your next mobile app design project.
NS804 guides clients, organizations, institutions, governments, and businesses on mobile app design and development. We help clients curate the best-of-breed apps for their establishments, regardless of purpose, sector, or size.
And if you’re transitioning to mobile apps, we advise that you equip your workforce with the relevant mobile app training and education. The forever-changing mobile landscape demands that employees remain proactive to new solutions.
Contact NS804 for inquiries and solutions on mobile app design and development.