Tag Archive for: enterprise mobile app development

Transitioning to Apps? Tips for Training Employees

The Technology Adoption Model TAM answers perhaps the trickiest question about tech adoption: why are employees reluctant to adopt technology or unwilling to partake in new technologies?

Based on documented research and empirical evidence, two factors propel people to adopt new technology: perceived usefulness and ease of use. People adopt technologies if they perceive them as handy and easy to use. Your employees are likely to adopt mobile apps if they perceive them as useful or easy-to-use.

So, when deploying a new technology that’s complex or sophisticated, you’ll find that your employees are somewhat reluctant to adapt or learn. While the ever-evolving and improving access to new technology, including mobile apps, is critical for businesses, it’s frustrating for employees.

The key is knowing how to train and equip your employees with the right skills. So, if you’re transitioning to mobile apps, here are some tips for training your employees.

Tips for training employees:

1. Trainers need to know the mobile apps themselves

A vital part of successful change management training is equipping trainers with the relevant skills, knowledge, and proficiency. Your employees cannot excel in mobile app training if the trainers are not competent in handling this transition.

So, in conducting an organizational-wide overhaul of mobile app training, ensure that your trainers are competent professionals proficient in high-end software and best-in-class hardware.

2. Make training a priority

A majority of organizations assume that by asking their employees to reserve time off and learn new software, the employees will automatically alter their schedule in favor of education or learning.

The truth is that employees will forgo learning in favor of their daily work. To succeed in a solid change management training plan, you must allocate the resources and time required for employees to learn.

Make learning a priority by ensuring that the training program is carefully packaged, well-designed and comprehensive in its reach and scope. In addition, offer incentives for the training by conducting tests and rewarding the winners. Incentives will encourage active learning and training.

3. Set realistic deadlines and roll-outs

It’s crucial to set clear and realistic deadlines on project deliverables. Ensure that your employees understand the training aims and goals and meet the underlying course objectives.

For instance, if you’re training them on mobile app security, ensure they can spell out mobile security measures and implement security practices around mobile app use.

Engaging your employees to gauge their understanding of mobile apps is crucial in evaluating the impact of the training. In addition, when rolling out a new mobile app, ask your employees to download it and interact with it days before launching it.

4. Improve learner engagement

Last but not least, improve your learner engagement. That will help your employees appreciate your mobile app transition. Your employees don’t want to be stuck for hours learning how to download, deploy, or manage mobile apps.

Instead, they’re interested in what the mobile app can do in real-time. So, request your employees under training to order product(s) from the app directly and schedule deliveries. You can use these deliveries as incentives to reinforce the learning and training. You can introduce creative and exciting ways to learn, including active demonstrations.

NS804 – Transforming Your Mobile App Experience

NS804 offers custom-built mobile apps for businesses of all sizes and sophistication. Inquire from NS804 the solutions and offers they provide if you’re embarking on your next mobile app design project.

NS804 guides clients, organizations, institutions, governments, and businesses on mobile app design and development. We help clients curate the best-of-breed apps for their establishments, regardless of purpose, sector, or size.

And if you’re transitioning to mobile apps, we advise that you equip your workforce with the relevant mobile app training and education. The forever-changing mobile landscape demands that employees remain proactive to new solutions.

Contact NS804 for inquiries and solutions on mobile app design and development.

5 Reasons Your Sales Teams Wished You Had an App

Sales teams need the right tools to bring about impressive results. And in today’s mobile-first approach to app development, there are no excuses why they shouldn’t have access to the most effective tools.

But as a long-term business leader, you may argue that sales teams were capable of delivering results long before the advent of smartphones and apps. And that’s true, as talented sales staff would always adopt the right strategies to accomplish their goals, regardless of the technology available to them at a particular point in time. 

However, rival teams will use the best and latest technologies to gain a competitive advantage. So, it makes little sense to sit on the sidelines while competitors eat your lunch! You not only need your sales teams to perform at their best but also have access to the type of app that will set them apart.

1. Help Your Sales Teams Collaborate

Perhaps you have multiple sales teams or only have one but still need all staff members to collaborate. Yet that’s incredibly difficult, especially if you have to manage these collaborations manually. You may need to appoint or hire someone to handle this task, but that’s an additional and ongoing expense. 

But if you utilize an app to automate the process, you allow your teams to collaborate seamlessly across multiple time zones. And the key benefit is that they can make crucial decisions quicker, without having to come into the office or hold meetings.

2. Monitor Each Staff Member’s Performance

Your best sales staff will appreciate knowing that you can accurately track their performance via an app. But why is this so important to them? Firstly, they’ll want you to weed out the underperformers holding the team back. And secondly, they’ll want you to reward the right people with performance bonuses and not those sitting on the sidelines that unfairly receive additional compensation when the team meets certain sales milestones.

3. Analyze Current And Future Market Conditions

Trends change all the time, so sales teams must stay on top of these. But that’s easier said than done, particularly if sales staff operate in different time zones or countries. But having an app where each staff member can report on new and upcoming trends helps the rest of the team gain better insight.

4. Access And Update Client Information In Real-Time

Companies that haven’t kept up with the times tend to rely heavily on their desktop infrastructure. That means that they record and retrieve all client data via desktop PCs. And that data may not have been updated in years, which diminished its accuracy and value. 

But if these companies adopt a mobile-first approach, they can allow their sales staff to work out in the field and collect the latest client data. And then share this information with all the relevant parties in real-time.

5. Enhanced Marketing Capabilities

There’s nothing more frustrating for sales staff than not having access to the latest marketing materials to present to clients. Perhaps the print shop hasn’t delivered your brochures on time, or the latest prices don’t appear on the product sheet. Thus, your sales teams would be at a disadvantage if they were to leave the office without marketing materials. 

To ensure that staff doesn’t go away empty-handed, an app showcasing the latest products and services of your company will suffice. Sales staff can whip out their smartphones or tablets to show clients promo videos and presentations. Furthermore, they can showcase your flagship products via impressive augmented reality (AR) and virtual reality (VR) experiences.

In Conclusion

Sales teams will perform at their best when they use the most current mobile devices and apps. And that’s because these tools will radically empower sales staff to move quickly and secure those critical sales based on the latest up-to-date information. Contact NS804 today to learn how we’ll help you develop phenomenal custom apps for your enterprise! 

How Can Mobile Apps Help Improve Company Culture?

Company culture can make or break a business. And that’s because company culture consists of the formal and informal behaviors, values, and systems that impact customers and employees. But it’s easy to ignore or misunderstand these facets of an organization since few people can tell apart these behaviors and values at face value.

Yet we can easily identify the organizations that have a good company culture, and here’s how? We look out for companies with good customer service, high employee retention rates, solid financial results, and boast a culture of innovation.

Another way to identify good company culture is by surveying the staff of an organization. And we’d ask them the following: How well do they communicate with each other? What is the decision-making process like within the organization? Does the organization acknowledge and fairly reward staff contributions? And how are employees hired, promoted, and laid off? 

Surveying an organization’s customers makes sense too. And we’d want to know the following: How well does the company respond to customer complaints and feedback? Do the products and services of the company meet or surpass expectations? And does the company delight and surprise customers with innovative products and services?

Think of how customers and employees perceive a company such as Apple. We’re willing to bet that it’s mostly positive, even though it isn’t perfect. But more likely than not, expect Apple to improve company culture constantly to stay ahead of the curve.

Now, you may be wondering what all this means for your organization. Actually, it means far more than you’d think, especially if you bring mobile apps into the equation. We look into how mobile apps can improve company culture in more detail below!

Improve Company Culture With Powerful Communication And Collaborative Tools

Your employees may have multiple email accounts and use several communications tools to get work done. But that’s an administrative and security nightmare, especially if you have staff coming into the office and working remotely. Furthermore, they may use desktop PCs and various mobile devices to complete daily tasks, increasing the complexity of your systems. 

Relying on third-party vendors to provide essential productivity software makes sense if you’re a startup. But you’ll eventually reach a roadblock since you’ll likely find this software doesn’t scale with your needs or lacks features essential to a growing company. Then, there’s the case that not all your productivity software integrates well with your existing or upcoming systems. 

That’s why you’re better off working with an experienced developer such as NS804 to create a custom solution for your needs. Together, you can build a mobile app that provides staff with a tightly integrated mobile app for communications and collaborative purposes. And you can allow them to log in with a secure two-factor authentication (2FA) or even passwordless authentication.

Your staff will become more productive, as they will no longer rely on disparate pieces of software to get work done. They can work within a singular all-in-one solution with a cohesive user interface (UI) and user experience (UX). Furthermore, they won’t have to wait for a third-party vendor to release features and updates when they’re most needed. And there’s a risk that new features may take months or years to arrive, and sometimes — never!

But with a custom mobile app, this isn’t a problem. You can add new features on short notice and have these implemented to your specifications. And staff will feel confident knowing they have access to the most productive tools tailor-made for them.

A Mobile-First Approach Enhances Company Culture

We mentioned earlier that you could be using desktop PCs and mobile devices. There’s also the possibility that you could be relying on web apps for some of your mission-critical business processes. If that’s the case, it’s a messy approach that will make your systems and staff workflows more inefficient than they should be.

But the good news is that you can streamline all this with a mobile-first approach. The latest smartphones and tablets are powerful enough for most business tasks. And if you opt for native app development, your mobile app will boast high performance and speed on these devices. Thus, it’s no longer necessary to have most, if not all, of your staff using desktop PCs or laptops. 

And if you have staff that works outside the office or remotely, they’ll appreciate using lightweight devices with small form factors. Also, consider those employees that don’t feel comfortable or like using desktop PCs or laptops at home. Either because they feel intimidated by these or need a break from the computer screen and desk when not in the office.

But a smartphone or tablet feels more accessible, especially to non-tech-savvy employees. And with an intuitive mobile app, they can get work done while sitting on their couch, back porch, or while waiting for an order at their favorite restaurant. Knowing that they can quickly complete tasks on the go and in any environment helps improve company culture and staff satisfaction.

Staying Connected With Customers

While it’s a wise choice to develop a custom app to improve staff efficiency, you should also consider your customers. And think of how you will build an effective and sustainable communications pipeline to connect with them. Now we know what you may be thinking, “Why not use Facebook or Twitter to stay in touch with customers?” 

While social media platforms do a reasonably good job at connecting businesses and customers, they have several shortcomings: 

  • Firstly, you don’t have ownership of these platforms and are subject to their terms and policies, which means you could lose access to your account for reasons within or beyond your control.
  • Secondly, you’re only a business in a sea of businesses on these platforms, so it’s challenging to stand out or prevent your customers from discovering competitors with a few clicks. 
  • Thirdly, you can’t create your own UI/UX and messaging functionality and are strictly reliant on what each social media platform provides, which may not meet your expectations and requirements. 
  • And finally, you can’t directly contact users that engage with your business unless they specifically provide you with their contact details and email addresses.

From a business standpoint, relying exclusively on social media to stay in touch with customers isn’t a good move. You’re better off building an email list via your website, especially if you want to build long-term relationships with customers. But a website isn’t the only avenue to help you accomplish this goal, as you can also utilize a mobile app. 

Furthermore, a custom-built mobile app allows you to present your products and services exactly how you want. And you can keep your UI/UX and identity on-brand and tailor your messaging features so that they’re satisfactory to you and your customers.

The Bottom Line

As a business leader, one of your key goals is to improve company culture. While this isn’t easy, you can accomplish much by utilizing the methodologies and tools that will impact customers and employees positively. And the good news is that one or more custom-built mobile apps can bring about changes that can radically transform your organization for the better. Contact NS804 today to learn how we’ll help you create mobile apps that mean business!

5 Features Every Employer App Needs to Have

There are good reasons why you need an employer app to run your organization efficiently. You need to log and track the working hours of your staff, whether they’re in the office or work from home. And you must comply with the relevant labor laws and data privacy regulations. Furthermore, it makes sense to prioritize contactless approaches to reduce the risk of staff contacting Covid-19 and other transmissible diseases. 

You may use a paper-based staff register or a database running on a PC, but these are not the best solutions for achieving the above goals. And that’s because most, if not all of your employees, own at least one smartphone. Or you may have already provided smartphones to your employees, meant for all essential company communications

Thus, it makes good business sense to utilize these smartphones as a core part of your company’s infrastructure. But to take advantage of this infrastructure, you’ll need to create an employer app with the following features.

1. Every Employer App Should Have Chat And Messaging Features

Phone calls cost money, take time, and can be disruptive. So you want to keep calls at a minimum, especially in an enterprise setting. But you’ll still want to reach employees and for them to contact you or their colleagues without hindering their workflow.

One of the best ways to build a robust communication pipeline is by implementing chat and messaging functionality. And this will allow everyone on the team to communicate throughout the workday and respond at their earliest convenience. You can also limit who receives communications and what type of information they can access.

2. Add Push Notifications For Emergency Situations

Push notifications have become commonplace in most customer-facing applications nowadays. But did you know that they can be equally powerful in an employer app

Consider a potentially fatal situation where some of your offices have caught fire. Your company’s emergency alarm system should alert everyone. And employees may panic and have trouble finding the nearest emergency escapes. But if employees immediately receive a push notification with clear and concise instructions about how to exit the building, it may save their lives.

3. Implement FAQ And Search Functionality

Even employees that have worked at your company for a long time may have questions or have forgotten some rules. Thus, add an FAQ section in your employer app where they’ll find answers to their most crucial questions. And make it easy for them to find information and even mission-critical files via the search function.

4. Improve Security With Two-Factor Authentication (2FA)

You can make it easy for your employees to sign in with their personal or work accounts. But given the high frequency of cybercrime lately, it’s best to harden security. Therefore, sacrifice some convenience for the improved security that two-factor authentication brings to the table. Apart from their username and password, employees will have to supply additional information, such as employee biometrics or a code sent to their smartphones.

5. Share Content And News Directly 

Your employer app is the perfect vehicle for sharing content and news that will get everyone on the same page. Furthermore, you can keep your employees updated on the latest developments within the company and any sudden change of direction. And you can do this by implementing a notification system that operates in a top-down manner. 

In Conclusion

Company communications should always facilitate the efficient transfer of information throughout an organization. But it must be easy-to-use, secure, and mobile-first to comply with the needs of modern organizations. Contact NS804 to learn how we’ll help you develop an employer app that enhances your organization’s communications.  

The Future of Enterprise Mobile App Development

Enterprise mobile app is a sophisticated software system designed, deployed, and maintained to deal with routine business operations. The app is developed according to the company’s global strategy and makes certain app functions available on mobile devices to streamline business tasks and enterprise operations.

Enterprise mobile app development focuses on developing apps for employees to address their immediate needs and streamline business processes. Thus, these apps serve their core purpose in making your company’s operations results-oriented and focused. The app performs several other crucial but mundane tasks, including tracking sales, invoicing, and inventory tracking.

The future of enterprise mobile app development is bright. Today, enterprise mobile apps are experiencing an upsurge with the rapid adoption of mobile strategies by companies. Small, medium-sized, and large organizations alike are adopting high-end mobile strategies to optimize offline and online marketplaces.

Organizations are also using mobile applications to manage their employees and routine operations remotely. Enterprise mobile app development has become an integral part of every business – from designing and deploying marketing campaigns to managing routine operations. Mobile apps are further leveraged to engage small communities in social platforms to create brand visibility and strengthen brand value.

So, what indicators mark the future of enterprise mobile app development? Let’s dive right in.

  1.   Transaction control and additional payment features

Transaction control and additional payment features are especially valuable for retailers involved with e-commerce payment systems. Having an enterprise mobile app focused exclusively on money management can help you cut spending and improve your money management. The evolving role of enterprise mobile apps in routine money management tasks has made it a frontrunner in the contemporary business landscape.

  1.   Improved data management

Enterprise mobile apps help enterprises to improve their operations related to data processing, analysis, adjustment, and data verification. Routine data management can have a big difference in the overall business efficiency and can positively improve the bottom line. Mobile applications also record users’ data such as product interaction information (likes, loves, impressions, etc), user attitudes, and comments. This data provides actionable insight and improves business decision-making on different fronts like product design, marketing, pricing, and product positioning.

  1.   Eliminating paperwork and the human factor

Human error is to blame for 90% of the workplace and occupational hazards, can cost money, interrupt workplace productivity and create a loss of time. Knowing the different sources of human error can help you learn how best to prevent them. Enterprise mobile applications reduce the amount of paperwork and automate routine tasks. In addition, these apps enable employees and workers to focus on complex problems and mission-critical enterprise operations.

A New Dawn for Enterprise Mobile App Development

Enterprise mobile applications are doing wonders in the contemporary business domain and across various sectors: manufacturing, retail, finance, telecommunication, and logistics. With automation, transaction control, improved data management, and supply chain control, enterprises cannot help but leverage the revamped capabilities of these apps. In addition, enterprise mobile apps are automating employee onboarding and certification processes, and client support.

With NS804, we guide you through deploying the best-of-class enterprise mobile app that responds accordingly to your business and market needs. NS804 expertise and experience in mobile app development help businesses transcend contemporary operational challenges, including invoicing, customer relationship management, accounting, and enterprise resource planning.

Contact NS804 for time-to-value solutions in enterprise mobile app development.