Tag Archive for: Enterprise App Development

What Can Your App Metrics Tell You About Your Customers?

App metrics will help you succeed as an appreneur or even as an enterprise releasing one or more apps. After all, it’s never a good idea to push out an app without monitoring its key performance indicators (KPIs). And that’s because you’ll be missing out on crucial information that impacts your app in its entirety.

Just think for a minute that you’ve spent a lot of time and money on a food ordering app. Many users download it, but you receive very few orders. Having failed to add mobile app metrics, you’re left bewildered as to why this occurs. To top it off, you’re left guessing about what needs to improve, apart from a few negative user reviews.

The hard truth is that you should never have to guess what’s wrong with your app. Instead, you should know how it performs during its entire lifecycle. And app metrics will also help you learn more about your customers, which we’ll discuss in more detail below.

Learn More About Customer Device Specs

You should add metrics that monitor your app’s performance and user experience (UX) from the get-go. But why is this so important when your app runs fine on your test devices? Your test devices only offer a limited view due to the massive variety of devices available, especially in the Android space. It’s a technical impossibility to test your app on the thousands of different Android smartphones, tablets, and TVs that your users may own.

However, your mobile app metrics will let you know how your application performs after the user installs it. You’ll gain access to valuable data, such as the user’s device operating system (OS), screen resolution, load times, and crash reports. Moreover, you’ll have a granular view of this data to allow you to pinpoint issues and fix them. Occasionally, you may detect these issues before most of your users do.

Mobile App Metrics Reveal Customer Engagement KPIs

Is your app engaging users, or are they uninstalling it in droves? Believe it or not, that’s one of the most important questions you should be asking. But it’s also one that you should be getting answers for immediately. And that’s because engagement rates directly impact your app’s revenue, so never leave this to chance.

Your customer engagement KPIs should reveal the following: average number of screens per visit, session length, stickiness ratio, retention rate, and churn rate. Furthermore, you should have detailed data on daily, weekly, and monthly engagement per active user. 

Monitor Customer Spending Habits

Your app’s supposed to make you money, so you need to know if your customers are actually making purchases. Also, integrate the necessary application programming interfaces (APIs) to facilitate and monitor all payment methods. Nowadays, users like to make payments using Apple Pay, Google Pay, PayPal — and several other payment services.

But what customer revenue metrics should you monitor? You’ll need to look at the following: average revenue per user (ARPU), number of purchases, time to first purchase, customer lifetime value (CLV), conversion rate, and cost per install (CPI).

In Conclusion

Mobile app metrics, when properly implemented, reveal much about your customers. And the data you collect and analyze will help you to pinpoint issues that impact your app negatively. Thus, allowing you to make fixes and roll out updates that actually make sense. Contact NS804 today to learn how we’ll help you integrate app metrics to unlock the true potential of your applications!

5 Reasons Your Sales Teams Wished You Had an App

Sales teams need the right tools to bring about impressive results. And in today’s mobile-first approach to app development, there are no excuses why they shouldn’t have access to the most effective tools.

But as a long-term business leader, you may argue that sales teams were capable of delivering results long before the advent of smartphones and apps. And that’s true, as talented sales staff would always adopt the right strategies to accomplish their goals, regardless of the technology available to them at a particular point in time. 

However, rival teams will use the best and latest technologies to gain a competitive advantage. So, it makes little sense to sit on the sidelines while competitors eat your lunch! You not only need your sales teams to perform at their best but also have access to the type of app that will set them apart.

1. Help Your Sales Teams Collaborate

Perhaps you have multiple sales teams or only have one but still need all staff members to collaborate. Yet that’s incredibly difficult, especially if you have to manage these collaborations manually. You may need to appoint or hire someone to handle this task, but that’s an additional and ongoing expense. 

But if you utilize an app to automate the process, you allow your teams to collaborate seamlessly across multiple time zones. And the key benefit is that they can make crucial decisions quicker, without having to come into the office or hold meetings.

2. Monitor Each Staff Member’s Performance

Your best sales staff will appreciate knowing that you can accurately track their performance via an app. But why is this so important to them? Firstly, they’ll want you to weed out the underperformers holding the team back. And secondly, they’ll want you to reward the right people with performance bonuses and not those sitting on the sidelines that unfairly receive additional compensation when the team meets certain sales milestones.

3. Analyze Current And Future Market Conditions

Trends change all the time, so sales teams must stay on top of these. But that’s easier said than done, particularly if sales staff operate in different time zones or countries. But having an app where each staff member can report on new and upcoming trends helps the rest of the team gain better insight.

4. Access And Update Client Information In Real-Time

Companies that haven’t kept up with the times tend to rely heavily on their desktop infrastructure. That means that they record and retrieve all client data via desktop PCs. And that data may not have been updated in years, which diminished its accuracy and value. 

But if these companies adopt a mobile-first approach, they can allow their sales staff to work out in the field and collect the latest client data. And then share this information with all the relevant parties in real-time.

5. Enhanced Marketing Capabilities

There’s nothing more frustrating for sales staff than not having access to the latest marketing materials to present to clients. Perhaps the print shop hasn’t delivered your brochures on time, or the latest prices don’t appear on the product sheet. Thus, your sales teams would be at a disadvantage if they were to leave the office without marketing materials. 

To ensure that staff doesn’t go away empty-handed, an app showcasing the latest products and services of your company will suffice. Sales staff can whip out their smartphones or tablets to show clients promo videos and presentations. Furthermore, they can showcase your flagship products via impressive augmented reality (AR) and virtual reality (VR) experiences.

In Conclusion

Sales teams will perform at their best when they use the most current mobile devices and apps. And that’s because these tools will radically empower sales staff to move quickly and secure those critical sales based on the latest up-to-date information. Contact NS804 today to learn how we’ll help you develop phenomenal custom apps for your enterprise! 

How Can Mobile Apps Help Improve Company Culture?

Company culture can make or break a business. And that’s because company culture consists of the formal and informal behaviors, values, and systems that impact customers and employees. But it’s easy to ignore or misunderstand these facets of an organization since few people can tell apart these behaviors and values at face value.

Yet we can easily identify the organizations that have a good company culture, and here’s how? We look out for companies with good customer service, high employee retention rates, solid financial results, and boast a culture of innovation.

Another way to identify good company culture is by surveying the staff of an organization. And we’d ask them the following: How well do they communicate with each other? What is the decision-making process like within the organization? Does the organization acknowledge and fairly reward staff contributions? And how are employees hired, promoted, and laid off? 

Surveying an organization’s customers makes sense too. And we’d want to know the following: How well does the company respond to customer complaints and feedback? Do the products and services of the company meet or surpass expectations? And does the company delight and surprise customers with innovative products and services?

Think of how customers and employees perceive a company such as Apple. We’re willing to bet that it’s mostly positive, even though it isn’t perfect. But more likely than not, expect Apple to improve company culture constantly to stay ahead of the curve.

Now, you may be wondering what all this means for your organization. Actually, it means far more than you’d think, especially if you bring mobile apps into the equation. We look into how mobile apps can improve company culture in more detail below!

Improve Company Culture With Powerful Communication And Collaborative Tools

Your employees may have multiple email accounts and use several communications tools to get work done. But that’s an administrative and security nightmare, especially if you have staff coming into the office and working remotely. Furthermore, they may use desktop PCs and various mobile devices to complete daily tasks, increasing the complexity of your systems. 

Relying on third-party vendors to provide essential productivity software makes sense if you’re a startup. But you’ll eventually reach a roadblock since you’ll likely find this software doesn’t scale with your needs or lacks features essential to a growing company. Then, there’s the case that not all your productivity software integrates well with your existing or upcoming systems. 

That’s why you’re better off working with an experienced developer such as NS804 to create a custom solution for your needs. Together, you can build a mobile app that provides staff with a tightly integrated mobile app for communications and collaborative purposes. And you can allow them to log in with a secure two-factor authentication (2FA) or even passwordless authentication.

Your staff will become more productive, as they will no longer rely on disparate pieces of software to get work done. They can work within a singular all-in-one solution with a cohesive user interface (UI) and user experience (UX). Furthermore, they won’t have to wait for a third-party vendor to release features and updates when they’re most needed. And there’s a risk that new features may take months or years to arrive, and sometimes — never!

But with a custom mobile app, this isn’t a problem. You can add new features on short notice and have these implemented to your specifications. And staff will feel confident knowing they have access to the most productive tools tailor-made for them.

A Mobile-First Approach Enhances Company Culture

We mentioned earlier that you could be using desktop PCs and mobile devices. There’s also the possibility that you could be relying on web apps for some of your mission-critical business processes. If that’s the case, it’s a messy approach that will make your systems and staff workflows more inefficient than they should be.

But the good news is that you can streamline all this with a mobile-first approach. The latest smartphones and tablets are powerful enough for most business tasks. And if you opt for native app development, your mobile app will boast high performance and speed on these devices. Thus, it’s no longer necessary to have most, if not all, of your staff using desktop PCs or laptops. 

And if you have staff that works outside the office or remotely, they’ll appreciate using lightweight devices with small form factors. Also, consider those employees that don’t feel comfortable or like using desktop PCs or laptops at home. Either because they feel intimidated by these or need a break from the computer screen and desk when not in the office.

But a smartphone or tablet feels more accessible, especially to non-tech-savvy employees. And with an intuitive mobile app, they can get work done while sitting on their couch, back porch, or while waiting for an order at their favorite restaurant. Knowing that they can quickly complete tasks on the go and in any environment helps improve company culture and staff satisfaction.

Staying Connected With Customers

While it’s a wise choice to develop a custom app to improve staff efficiency, you should also consider your customers. And think of how you will build an effective and sustainable communications pipeline to connect with them. Now we know what you may be thinking, “Why not use Facebook or Twitter to stay in touch with customers?” 

While social media platforms do a reasonably good job at connecting businesses and customers, they have several shortcomings: 

  • Firstly, you don’t have ownership of these platforms and are subject to their terms and policies, which means you could lose access to your account for reasons within or beyond your control.
  • Secondly, you’re only a business in a sea of businesses on these platforms, so it’s challenging to stand out or prevent your customers from discovering competitors with a few clicks. 
  • Thirdly, you can’t create your own UI/UX and messaging functionality and are strictly reliant on what each social media platform provides, which may not meet your expectations and requirements. 
  • And finally, you can’t directly contact users that engage with your business unless they specifically provide you with their contact details and email addresses.

From a business standpoint, relying exclusively on social media to stay in touch with customers isn’t a good move. You’re better off building an email list via your website, especially if you want to build long-term relationships with customers. But a website isn’t the only avenue to help you accomplish this goal, as you can also utilize a mobile app. 

Furthermore, a custom-built mobile app allows you to present your products and services exactly how you want. And you can keep your UI/UX and identity on-brand and tailor your messaging features so that they’re satisfactory to you and your customers.

The Bottom Line

As a business leader, one of your key goals is to improve company culture. While this isn’t easy, you can accomplish much by utilizing the methodologies and tools that will impact customers and employees positively. And the good news is that one or more custom-built mobile apps can bring about changes that can radically transform your organization for the better. Contact NS804 today to learn how we’ll help you create mobile apps that mean business!

5 Features Every Employer App Needs to Have

There are good reasons why you need an employer app to run your organization efficiently. You need to log and track the working hours of your staff, whether they’re in the office or work from home. And you must comply with the relevant labor laws and data privacy regulations. Furthermore, it makes sense to prioritize contactless approaches to reduce the risk of staff contacting Covid-19 and other transmissible diseases. 

You may use a paper-based staff register or a database running on a PC, but these are not the best solutions for achieving the above goals. And that’s because most, if not all of your employees, own at least one smartphone. Or you may have already provided smartphones to your employees, meant for all essential company communications

Thus, it makes good business sense to utilize these smartphones as a core part of your company’s infrastructure. But to take advantage of this infrastructure, you’ll need to create an employer app with the following features.

1. Every Employer App Should Have Chat And Messaging Features

Phone calls cost money, take time, and can be disruptive. So you want to keep calls at a minimum, especially in an enterprise setting. But you’ll still want to reach employees and for them to contact you or their colleagues without hindering their workflow.

One of the best ways to build a robust communication pipeline is by implementing chat and messaging functionality. And this will allow everyone on the team to communicate throughout the workday and respond at their earliest convenience. You can also limit who receives communications and what type of information they can access.

2. Add Push Notifications For Emergency Situations

Push notifications have become commonplace in most customer-facing applications nowadays. But did you know that they can be equally powerful in an employer app

Consider a potentially fatal situation where some of your offices have caught fire. Your company’s emergency alarm system should alert everyone. And employees may panic and have trouble finding the nearest emergency escapes. But if employees immediately receive a push notification with clear and concise instructions about how to exit the building, it may save their lives.

3. Implement FAQ And Search Functionality

Even employees that have worked at your company for a long time may have questions or have forgotten some rules. Thus, add an FAQ section in your employer app where they’ll find answers to their most crucial questions. And make it easy for them to find information and even mission-critical files via the search function.

4. Improve Security With Two-Factor Authentication (2FA)

You can make it easy for your employees to sign in with their personal or work accounts. But given the high frequency of cybercrime lately, it’s best to harden security. Therefore, sacrifice some convenience for the improved security that two-factor authentication brings to the table. Apart from their username and password, employees will have to supply additional information, such as employee biometrics or a code sent to their smartphones.

5. Share Content And News Directly 

Your employer app is the perfect vehicle for sharing content and news that will get everyone on the same page. Furthermore, you can keep your employees updated on the latest developments within the company and any sudden change of direction. And you can do this by implementing a notification system that operates in a top-down manner. 

In Conclusion

Company communications should always facilitate the efficient transfer of information throughout an organization. But it must be easy-to-use, secure, and mobile-first to comply with the needs of modern organizations. Contact NS804 to learn how we’ll help you develop an employer app that enhances your organization’s communications.  

Best Language to Develop IOS Apps

IOS apps are highly renowned, respected, and secure because of the long-standing brand equity of the Apple brand. However, developing a functional, comprehensive, and responsive IOS app is a big deal that needs careful analysis and planning.

App developers and consumers must consider essential elements before starting on their IOS app projects. Firstly, define the main purpose. Then, conduct detailed market research and finally, prepare a detailed plan for your IOS app development. In addition, it’s crucial to take into account the app’s compatibility with other IOS devices. Also, evaluate your internal business capabilities before developing the application.

After you’ve satisfied the above requirements, it’s now time to decide your IOS app development language. But why is language selection important? Well, if your app is successful at its nascent stages, you will want to expand with a new feature set and introduce other devices. Selecting the best language for your IOS app development is crucial for your success.

   1. Swift

Swift is a programming language for developing iOS, macOS, tvOS, and watchOS solutions. Apple created Swift language in 2014 as the immediate successor of Objective-C. Swift integrates with platforms like Cocoa Touch, Cocoa, and the extensive code designed in Objective-C for all Apple products.

The advantage of Swift is that it’s available as an open-source project. It has good scalability, interoperability, is easy to use, and provides regular updates. In addition, Swift provides a faster development process, it’s stable, and provides safety and superior development performance.

   2. Objective-C

Objective-C is a project created as an extension of the C programming language with objective-oriented features and capabilities. In addition, Objective-C is a general-purpose language used for programming Apple operating systems like iOS, OS X, and application programming interfaces: Cocoa Touch and Cocoa. According to a trusted popularity report, Objective-C ranks 20th, falling only three positions below Swift, and it’s used by 4.1% of developers worldwide.

   3. C#

Another programming langugage is C# which is an object-oriented, high-level, general-purpose language created by Microsoft as an upgrade to Java language. The C# language integrates with the .net platform that is both a runtime environment and a framework. Since C# was developed, it has always been applied to write Windows applications. In addition, since the .net came to Mac and Linux systems, it’s possible to create native applications with this language for virtually every platform including IOS.

Swift – The Final Verdict

Swift’s all-in-one solution and its diverse reach on multiple iOS applications – macOS, tvOS, and watchOS – make it a perfect fit for developing iOS applications. Other than having great scalability, Swift is easy-to-use, interoperable, integrated, and provides regular updates. Swift automatic memory counting capability, faster development process, stability, and superior performance makes it a best-in-class programming software for IOS applications. For more inquiries about app development language selection, contact NS804 for time-to-value solutions in all your app development processes.

Why Scalability Matters: Scaling Your Backend

Scalability plays a major role in whether or not an app will succeed in the long term. But it’s necessary to set up a backend that’s robust and capable of scaling with your needs. Below, we reveal why the backend is such an essential component.

1. Scalability Is Vital For Modern App Development

Your team has worked hard on an innovative enterprise app that shows promise. And, likely, everyone on your team is deeply invested in its success. But that will only happen if it reaches and satisfies your target audience. Moreover, it may need to go beyond your target audience to achieve desirable key performance indicators (KPIs) and return on investment (ROI). After all, the highest-ranked apps in the App Store and Google Play reach millions of happy users.

So, you’ll need to consider scalability and how to achieve this early on in the development process. You’ll need to take a hard look at what features you’ll likely roll out in the foreseeable future. And you’ll also need to consider your backend infrastructure needs for these features and any additional features that users may request. Then, you’ll need to ascertain what type of backend infrastructure best suits your app: enterprise server, cloud, or hybrid solution.

2. Your Enterprise App Requires A Robust Backend

While you may have developed a phenomenal app that engages users, that won’t be enough. And this is especially true if you’re targeting enterprise environments that require integration with existing business processes. Thus, a robust backend is usually the most effective solution for storing and retrieving the data required by your app.

And when scaling your app, your backend must be capable of handling such an endeavor. For example, you plan on rolling out updates that allow remote workers to access features that were initially only available to office staff. However, your current servers are not up to the task, so you’ll either need to upgrade these or use a cloud service. And given the increased usage of your app, your backend solution should handle concurrent access efficiently.

3. The Backend Is Essential When Implementing In-App Purchases And Subscriptions 

If you need to monetize your app, you could implement ads, in-app purchases, or subscriptions. Of course, you can charge users a once-off upfront fee to use your app, and it’s another option you should consider when targeting enterprises. But with in-app purchases and subscriptions, a rock-solid backend is essential since it will need to handle these transactions swiftly and without compromising payment credentials.

4. Understanding Mobile Backend As A Service (MBAAS)

Setting up and maintaining a robust backend may not always be feasible for a small startup. However, some great solutions can relieve these smaller players from the associated costs and pain points. A mobile backend as a service platform will handle app logic and data management as two separate tasks. Not only does this save time since the startup doesn’t have to deal with a complex backend, but it also makes scaling possible.

5. Why A Professional Studio Is Better Suited For Scaling Your Backend

A startup will likely be on a tight budget and may seek the services of a freelancer to set up its backend. But this is not always a good idea, as a freelancer may cost more in the long run. And given the wide range of backend solutions in the market, the freelancer will only have expertise in a few of these. 

However, a professional studio has more resources available and a better understanding of the various backend solutions. More importantly, a studio is a more suitable long-term partner, which will be around when it’s time to scale. Contact us today to learn how NS804 can help you with your backend and scalability needs.

How To Choose The Best Tech Stack For Your App

One of the most important choices you can make as a developer is opting for the right tech stack. The right technologies allow you to complete your apps on time and within budget. However, the wrong choices will derail your projects and make you miss milestones. Below, we reveal several of the best tools for developing compelling enterprise apps and when to use them.

1. Understanding The Different Types Of Mobile App Development

Mobile app development is a complex beast that requires foresight. And the reason for this is that both Android and iOS are fundamentally different. Each platform has its own unique Application Programming Interfaces (APIs), development tools, and submission guidelines. Thus, targeting both platforms presents a plethora of challenges to even the most seasoned developers. 

So before embarking on a mobile app project, it’s essential to choose the right tech stack for the job. And what a tech stack brings to the table is a suite of tools, which usually consist of a database, back-end and front-end tools, frameworks, and programming languages. In the case of game studios, they’ll often use an off-the-shelf engine, such as Unity or Unreal, that handles cross-platform development.

However, when choosing a tech stack, it’s also critical to understand the different types of apps you can develop:

  • Native Apps – These applications offer the best app store distribution, performance, and user experience. Developers will use programming languages and tools that specifically target Android or iOS.
  • Cross-Platform Apps – Apps made for Android, iOS, and even the desktop offer reasonably good performance and a user experience. However, these will still lag in terms of speed and performance to their native counterparts.  
  • Hybrid Apps – These rely on web-based technologies and utilize a native app shell to run on mobile and desktop devices. They make it possible for web developers to target multiple platforms but at a significant integration, performance, and speed penalty.

2. Choosing The Right Tech Stack 

Before choosing a development solution, carefully consider whether you’ll be making a native, cross-platform, or hybrid app. Then, take a hard look at your team’s capabilities and available resources. 

For example, you may want to develop a native app to provide customers with the best possible user experience. But you don’t have enough team members, or they’re not skilled enough to handle native development for both Android and iOS. Your team may have proficiency in Apple’s Xcode and the Swift programming language but lack experience in Android Studio and Java or Kotlin.

Now, you could seek the services of native development specialists, such as NS804, to bring about the desired result. But if that’s not an option, you could use a cross-platform suite, such as Flutter, React Native, or Xamarin. However, your team’s success with these tools will largely depend on how proficient they are with their respective programming languages, namely: Dart, JavaScript/TypeScript, and C#.

If you’re still uncertain of which cross-platform tech stack to choose, then consider the following aspects. Flutter is a good option for fast development and comes with a wealth of widgets. But it’s still a relatively new tool with limited functionality and libraries. Alternatively, there’s React Native, which offers excellent mobile UI and modern features yet won’t deliver a native-like look or performance.

Then, there’s Xamarin that’s capable of accessing native APIs and providing near-native performance. On the downside, it’s not the most popular cross-platform solution, and since it’s part of Microsoft’s .NET stack, developers must understand its complex framework and runtime.

Finally, there are hybrid app technologies such as Apache Cordova and Ionic Framework. These are the perfect solutions for budget-conscious developers proficient in JavaScript, CSS, and HTML but willing to sacrifice performance and a native-like experience. 

3. Using The Right Tools For Making Enterprise Apps

If you’re developing enterprise apps, you’ll need to use tools that are best in class. Quite often, these are the very same tools provided or recommended by the platform holders. In Apple’s case, they want developers to use their Xcode Integrated Development Environment (IDE) for creating apps for all their devices. And in Google’s case, they prefer that developers use Android Studio and associated software development kit (SDK).

Furthermore, Apple’s Swift is a powerful statically typed programming language ideal for modern application development. And since it’s a type-safe language, the result is cleaner and safer code that’s less prone to runtime crashes. Also, Swift handles memory exceptionally well thanks to its Automatic Reference Counting (ARC) memory management. What this means is that it’s an excellent language for developing performant and secure enterprise apps.

And in the Android camp, Google has been encouraging developers to switch over to Kotlin from Java. While Java has been a stalwart programming language in the enterprise space since the mid-90s, it’s verbose with a steep learning curve. Kotlin, on the other hand, offers developers similar features to Java, but it’s easier to learn and allows for both object-oriented and functional programming. With such flexibility and power, developers can release polished enterprise apps far quicker than before.

You’ll likely need a database for your application, and there are several good options available. Both Android and iOS developers can implement the SQLite relational database to manage data. But if you’re seeking a more modern and scalable solution, then consider Realm. What makes Realm so compelling is that it integrates seamlessly with React Native and Xamarin. And if you prefer to work with Google’s tech stack, you may want to take advantage of Firebase.

4. When To Build An MVP

Building complex enterprise apps presents developers with plenty of risks and high development costs. There’s no knowing if it will achieve significant download numbers, engage users, and perform adequately. 

So, the only way we’ll know if a project holds promise is if we test the market without investing heavily in a finished product. Instead, we focus our efforts on a minimum viable product (MVP), which includes the bare minimum functionality of the app we envision. Once the MVP gains traction with users, then we can proceed to scale. 

5. Consider How Your Tech Stack Affects The Cost Of Development  

The type of tech stack you use will affect the cost of development considerably. If you’re embarking on native development, you’ll need to have developers on your team capable of programming for both Android and iOS. Furthermore, you’ll need to maintain two codebases, which will only increase your development costs.

Don’t forget to account for the cost of your development tools. After all, it’s easy to forget about this with so many open-source and free options available nowadays. Many IDEs are available for free and primarily aimed at indie developers, open-source projects, and students. 

But if you’re a professional developer or a company, you’ll need to purchase a license, either as a subscription or a one-off cost. Similarly, there are different pricing tiers for other tools, such as automated testing suites, back-end cloud services, and databases.

The Bottom Line

Choosing the right tech stack for your app will allow you to complete it on time and within budget. In an ideal world, you’d opt for tools that facilitate native app development. But if that’s not feasible, consider the alternatives or work with a professional developer. Contact us today to learn how NS804 can help you develop amazing apps with the best-in-class technologies.

How Custom App Development Improves App Security

Do you need to address security issues, or are you concerned about the spate of data breaches as of late? If that’s the case, then you should consider custom app development as it’s one of the best ways to improve your app’s security.

1. Why App Security Matters To End Users

As an appreneur, you take software development seriously and care about the end-user experience. Whether you’re targeting the consumer or enterprise market, you need to be at the top of your game. Meaning, that you shouldn’t only focus on the quality of your applications but also their security. After all, few things can hurt your reputation more than playing fast and loose with user data. And such a scenario can unfold if you don’t lock down security on every custom mobile app you develop.

However, it’s not just reputational damage that you need to worry about, but also legal ramifications for non-compliance. Nowadays, app developers and companies must comply with the European Union’s General Data Protection Regulation (GDPR). The United States has its own regulatory framework, namely, the Health Insurance Portability and Accountability Act (HIPAA). And developers dealing with payment systems need to familiarize themselves with the Payment Card Industry Data Security Standard (PCI DSS).

2. How Does App Security Benefit Business Goals

Even the most prestigious and trusted brands can overlook security flaws in their apps. Recent examples include the baked-in apps found in the Galaxy S10+ and possibly other Samsung devices. 

Fortunately, Samsung was made aware of these vulnerabilities and has released security patches in recent updates. It was prudent for Samsung to respond quickly with fixes, as this mitigated significant security risks. Moreover, the company’s strong presence in the smartphone market means that its business goals are affected by how it deals with app security. 

3. How Does Custom App Development Improve Security

In many cases, it’s wiser to develop a custom mobile app if security is a prime concern. Hackers and other bad actors often target applications and websites that have known vulnerabilities. However, a custom solution designed and developed from the ground up with tight security features will deter those with malicious intent. Furthermore, by maintaining your app and regularly rolling out updates and security patches, you provide users with a near hack-proof product.

4. How Can You Improve Custom Mobile App Security

No matter how nice and shiny your new app seems, there’s always room for improvement. And one of the areas you should focus on is tightening up its security. Thus, your custom app development endeavors should include cryptography, obfuscating source code, performing security checks, reducing sensitive data storage, and securing your backend.

5. Why Security Should Be An App Marketing Point

Users have become increasingly concerned about their security, privacy, and how tech companies and other entities use their data. And with stories about data breaches and ransomware making it into the news cycle regularly, it’s not surprising that users feel this way. However, this presents a golden opportunity for the savvy development team to market their latest custom mobile app. By putting security at the forefront and delivering a product that lives up to this promise, it’s possible to win over many new users.

In Conclusion

Custom app development should always be a consideration, especially when prioritizing security. Contact us today to learn how NS804 can help you develop high-quality and secure apps.

SaaS Mobile Apps Vs Custom App Development

Weighing the benefits of SaaS mobile apps vs custom app development is worthwhile for several reasons. With rapid digitalization underway, every enterprise should consider what type of apps they need. They also need to look at costs, customization, integration, time to implementation, and scalability, to name a few. 

Both SaaS and custom apps offer very similar benefits, which makes the decision-making process difficult. While a SaaS solution may be perfect for certain types of businesses, it may not be right for your enterprise. Below, we pinpoint the differences between SaaS and custom apps and what you should consider before coming to a decision. 

1. What Are SaaS Mobile Apps?

Most of us know what mobile apps are and know how indispensable they’ve become. But what exactly is SaaS (Software as a Service), and why does it matter? Well, if you’ve used a modern cloud service, you’ve likely made use of a SaaS. Dropbox, Google Docs, and Netflix are good examples of popular SaaS offerings that users find valuable. 

And since these services are cloud-based, users don’t have to download and install large executables and packages. Thus, they avoid installation errors and the possibility of their devices becoming infected with malware and viruses. Another side benefit is that users don’t have to worry about updates, as these are done in the cloud. So, enterprises that hire employees that aren’t too technical can hit the ground running.

SaaS mobile apps offer all these benefits to users who mainly or only use smartphones for their daily business activities. As long as they have a reliable connection, they should enjoy uninterrupted service most of the time. However, many SaaS offerings have offline modes allowing users to continue using these services without breaking their workflow.

2. Top SaaS Mobile App Benefits

You may be deliberating whether to develop a SaaS or a custom mobile app. We understand that it’s not always a clear-cut decision if the app should fulfill many vital business functions. Therefore, we’ve listed a few of the benefits that you should be aware of when developing SaaS mobile apps: 

  • Fast Implementation – If you’re leading a startup or need to deploy services rapidly, then a SaaS is the way to go. A SaaS allows you to bring all your ideas to the market far quicker than taking the custom app development route.
  • Simple Customization – SaaS apps are far easier and quicker to customize than custom apps. Furthermore, features are likely to fit your enterprise’s needs since SaaS apps are updated at more regular intervals.
  • Integration With Other Apps – Your enterprise probably relies on several third-party applications to function smoothly. A SaaS allows you to quickly and cheaply integrate all these apps since you can access its built-in APIs (application programming interfaces). For a custom app, you’d need to handle all integrations during development and incur additional costs if you integrate them later on.
  • Easy To Scale – Small enterprises with approximately 50 employees use between 25-50 SaaS apps. And larger enterprises with over 250 employees utilize more than 100 SaaS offerings. Furthermore, almost 85% of small enterprises have invested in SaaS solutions. The adoption of SaaS is partly due to how easy it’s to scale for enterprises of various sizes.

3. How Does Custom App Development Differ?

Developing a custom mobile app is a more elaborate process than creating a SaaS solution. The developer will have to consider the costs associated with back-end hosting, setting up a developer account, operating system updates, handle user feedback, support new devices, and offer maintenance and support. Of course, some of these costs apply to SaaS mobile apps but to a lesser extent. 

But what truly sets a custom mobile app apart is that it makes use of a smartphone’s unique features. For example, a developer can add functionality that takes advantage of the Samsung Galaxy Note 20 S Pen. It wouldn’t make sense to add this functionality in a SaaS since it’s meant to work on a wide variety of devices.

4. Top Benefits of Custom App Development

As we’ve already revealed, SaaS mobile apps offer a wide variety of benefits that you ought to consider. The lower costs and quick implementations certainly benefit startups and enterprises operating on a tight budget. However, it would be a mistake to forge ahead without looking at what custom app development brings to the table.

  • Full Customization – Both SaaS and custom apps can be customized. But a custom app offers deeper customization since the developer can access more of a device’s APIs, hardware, and operating system.
  • Fits Your Needs Perfectly – Your enterprise’s unique needs can’t always be addressed by a SaaS. For example, storing data on the cloud presents certain security risks that you’d like to avoid. But your custom mobile app allows you to store and encrypt data on the device or offline.
  • Takes Advantage Of Device Features – Today’s smartphones come with innovative features that set them apart from competitors. And users choose a specific brand and model because they find its unique features desirable or valuable. Thus, you can make your app stand out if you take advantage of a device’s unique features and grow your audience.
  • Changes With Your Business – SaaS apps often become monolithic as they grow and mature. When an enterprise’s needs change, it becomes a monumental task to implement changes in such apps.  But that’s not the case with custom apps since they don’t require any significant platform changes to adapt to your business.

5. Which Development Strategy Is Best For Your Needs?

Last but not least, you must consider your development strategy that best fits your enterprise’s needs. Developing apps is challenging and is fraught with risk, that’s why it’s important to make the right decisions. We recommend that you look at your costs, time to implement, and customization factors in more detail. 

  • Costs – Consider all the costs of developing a custom mobile app versus that of a SaaS. Additional features, higher complexity, and sleeker visual elements will inevitably increase costs. And the longer it takes to develop your app, the more expensive it becomes.
  • Time To Implement – One of the key benefits of SaaS is how rapidly an enterprise can deploy and implement services. In most cases, a SaaS is the smarter choice for startups and smaller enterprises that don’t have the luxury of time.
  • Customization – Smartphones have become more advanced and sport features, which were inconceivable a few years ago. Furthermore, user expectations have risen, and enterprises may want to take advantage of features unique to specific devices. In such scenarios, it’s necessary to develop apps with deep customization in mind. That’s only possible with custom app development because the developer works directly on the hardware and not the cloud.

In Conclusion

SaaS solutions have gained traction in recent years as more enterprises embrace the cloud. And many smaller enterprises have invested heavily in SaaS apps, and this trend’s bound to continue. But for enterprises requiring high levels of customization and the ability to take advantage of a device’s unique features, only custom apps will do. Contact us today to learn how NS804 can develop powerful enterprise apps that will boost your business.

Managing Remote Teams and Avoiding Burnout

Avoiding Burnout is Key While Managing Remote Teams

Burnout is a very real thing. Not only in business or in one’s career, but in all areas of life. Burnout at the gym, too much socialization, too much food, and of course – too much work. After all, there is some truth to that age old adage about all work and no play. In the current state of things, remote teams are becoming a standard across almost every industry and marketplace. With that, it’s important for organizations and managers to find ways to provide remote teams with downtime while still remaining efficient and productive.

The way of the world is changing. Every year we’re inching toward a more digital landscape. More integrated technology. More virtual interaction, and of course, more remote work teams. Understanding that this isn’t just a phase, but a larger societal transition will help managers. With this knowledge, leaders are more able to create successful strategies for managing remote workers and staff. There are many benefits to a workforce that predominantly works from home.

For instance, a stronger sense of work-life-balance has been achieved by many workers who used to feel they were lacking in this area. Additionally, teams have shown higher rates of efficiency in certain areas as time-wasting and energy-draining activities are removed from daily schedules.

What Causes Burnout For Remote Teams

There are many factors that contribute to a remote teams burnout. Just like with any other form of a burnout, it doesn’t necessarily stem from a single source. Rather, it’s a combination of elements that lead to an exhaustion. One of the culprits of remote team burnout is video-conferencing. With the transition to remote teams popular video conferencing applications, like Zoom, saw a major surge in usage. From amount of users to amount of time on video-calls, the application soared. So much so that it actually topped the app charts for the first time in a historic moment.

With all this newfound attention, though, it wasn’t before long that some digging was done. The way most video-conferencing applications work is by framing the users face in a very close-up angle. As such, over the period of the video-call users are up-close and personal with one another. Our brains process this type of face-to-face interaction as an extremely intimate exchange. Usually, we only see close loved-ones in this framing. Hence, why so many people feel drained after engaging over a video-conference.

Beyond this phenomenon, though, there are other factors that cause remote teams to burnout as well. Without the interpersonal exchanges that are normally associated with physical office-spaces, it’s harder now to form personal relationships with our coworkers and colleagues. Add onto all of this that those who are fortunate enough to remain working full time from home; now have the pressure of completing their deadlines without the resources of an office, and almost acting as their own oversight.

Incorporating Employee Incentives

Just because employees are working from home doesn’t mean that your organization can’t offer them incentives for strong performance. In fact, in this economic and social climate, showing your employees that you care goes a long way. There are many ways to incorporate employee incentives into remote teams. As the world was already moving toward a more digital age, some teams were already operating on an almost entirely remote basis. Because of that, certain enterprise apps that already exist on the market are specifically designed for employee incentives.

This is great for current managers for a variety of reasons. First of all, that means there are already options for those looking. Simply do a bit of research, pick the provider that seems most suitable and start the incentive process.

However, for managers and organizations that are looking for a bit more specification and customization with their incentive programs, these options still offer value. In one direction, this information and these preexisting options for a remote teams incentive program provides insight into incentive-functionality that works. In other words, companies looking to build a custom enterprise app to handle the incentives for their remote teams, can look to see how the current incentive softwares operate and function, rather than trying to reinvent the wheel.

Types of Incentive Programs

Just like in a physical office, the realm of possibilities for incentives is far and wide. Therefore, the way that employees earn and spend incentive points can also vary widely from organization to organization. In some programs employees simply earn points based solely on performance. Prizes and incentives have various price-points and the more points that one saves, the better incentives they can earn.

Beyond that though, there are also systems that integrate co-worker and colleague recognition. In these incentive type programs, users can also award points to one-another for exceptional work or high achievement in a certain area.

Not only do the ways in which employees earn and receive points vary, but the types of incentives can also vary. While travel destinations used to be extremely popular choices, with the state of the pandemic, travel, while still exciting and fun, can be quite a bit more dangerous these days. Other popular choices include high-ticket items for the household, new electronics, and various other options. No matter the choice, one thing is certain. In these trying times, it’s essential to boost your employee morale, especially in remote teams. Using incentives is a great way to relieve team pressure, and actively work to prevent burnout.

Improve Efficiency Through Enterprise Apps

A main component to effectively running a remote team that remains productive is equipping your staff with the right tools. Regardless of trade, one of the very first lessons to learn is that without the proper tools – nothing gets done. In the context of managing remote teams, this means providing your team with the proper enterprise applications. Implementing the proper corporate applications allows your remote team access to important data, instant communication, and other vital features.

Similar to the discussion on incentive based programs, there are already a plethora of enterprise apps available to businesses. However enterprise applications already on the market tend to be one-size-fits-all. This is important to note because of the variations in workflows and operations from business to business.

As such, when determining whether your remote teams would benefit from an enterprise application that already exists, or a custom enterprise application, you should take a complete and comprehensive look at your team and their specific needs. If you’re already considering investing in an enterprise application, however, it might as well fit your custom needs for the organization. Build an enterprise application that fits your needs completely with the experts at NS804. NS804 is the mobile app developer of the everyday person and businessman.

A Quick Summary

Remote teams are going to be a part of the normal working landscape for the foreseeable future. As such, there’s really no more time to waste in preparing your business or organization for a more predominantly remote economy. Having a sustainable and happy workforce is an important part of that.

Help your teams avoid burnout by equipping them with the right tools to conduct their work, rewarding them with incentives, and making sure to plan off-work bonding events that can bring the team together like D&D. For more information on the future of remote team management, or anything else mobile app development – continue browsing NS804’s library.