Improving your business development process with an internal business app

If you work in business development, sales, outreach – or any facet of business that deals with the exchange of goods or services for economic gain – you know the struggles of dealing with client expectations, leads going cold, client acquisition, and all the other challenges that come with the territory of selling – either emotional or job-wise.

We’re living in the age of user experience – clients expect your engagements to be even more personalized and targeted to their needs than the native ads they see on social media. In fact, 79% of your communication efforts will go ignored by clients if the messages don’t meet your clients’ standards of desired personalization.

We’re also living in the age of speed – not only do your communications need to be personalized, you need the ability to react to changing demands and needs, new challenges, and new opportunities – and sometimes, even quick reactions aren’t enough – predicting your clients’ needs is the only true way to stay on top of your game and reduce client churn, dead ends, and increase your numbers.

The most effective way to accomplish this is by integrating your business development process with an internal business app.

For more examples of how you can improve your company’s efficiency, culture, and processes, check out these blogs:

In this blog, we’re going to go over the different features and capabilities an internal business app can add to your business development practices.

Lead management

Introducing yourself is easy – it’s keeping track of who’s who after the fact that’s the difficult part. It’s already hard enough when meeting prospective clients in face-to-face networking events, let alone when dealing faceless customer profiles aggregated through your website’s analytics.

Keeping track of leads, both at scale and speed, is crucial to your company’s success in today’s market. With the mobile revolution and the burgeoning IoT, large corporations aren’t the only businesses with global reach – the interconnectedness of markets and systems means your client can be halfway around the world, or right down the street – your methods for selling to them will largely remain the same, but their expectations will vary.

Measuring data is key to predicting your clients’ needs. By utilizing an internal business app that can keep track of customer relationship analytics like how often you speak with your most billed client, pending orders, or previous support inquires made, you can more accurately predict their requests or questions.

With an internal business app, you can automate both your relationship analytics, and your mid funnel marketing processes; such as marketing and re-marketing campaigns that utilize email or text to keep your prospective clients engaged with your business.

Even for businesses with smaller budgets, who lack the ability to implement complex backend systems necessary for such automation, a small backend system that auto-imports client data to your business developers is achievable – when a client fills out their info on your website, the backend system can then add it to their customer profile in your database. Small increases in efficiency can provide a huge boost to your employee’s productivity.

When your sales team adds contact information to a customer profile from a lead they just created, the data all ends up in the same place. Not only does this make it impossible to lose or create duplicate pieces of client data, it means that if a sales representative is no longer with your company, the lead’s info stays within your database – not on your employee’s personal phone.

Client communications

A small business in Virginia is expected to communicate with a client in London in the same manner as a large corporation with a London-based office would.

Customer service means a lot more than being polite and knowing your client’s first name – it means being able to answer their questions before they ask them – using the same phrases and language someone from their corner of the world would. Before you can achieve this capability, however, you first need to develop and maintain a personal connection with your clients.

The easiest way to create a personal relationship with a client is to know their personal needs – this means past interactions, as well as possibilities for potential business they have expressed to you.

Every business knows customer satisfaction is the number one key to success, and failure to meet customers’ expectations will spell the doom of any company. Knowledge is power – and in this case, knowledgable employees means happy clients.

Customer service and a personalized experience are important – in 2016, out of customers that switched services, 64% reported their reason was because of lack of a good experience with the company that was serving them – not due to the cost of services provided.

With the help of an internal business app, you can make sure every interaction with every client is measured, strategic, personal, and under control – meaning there’s no surprises for either you or your client, and everyone is sure to be happy.

Referral mangagement

Everyone knows the power of a good referral. Other than reengaging with an existing customer, it’s the most cost effective method for driving sales.

It’s truly a small world – but without a data management system made possible by an internal business app, networking and business development can look like a vast, disconnected landscape.

Through the backend client data management system made possible by an internal business app, you can connect the dots to figure out who knows who. Maybe one of your best clients knows that lead your business developer just added into your system? As soon as the data points connect (which, with the implementation of real-time updating, can be near-instantaneous), your entire business development team will know.

Your employee out in the field can start a conversation with the new potential client about your company’s work with the existing client, or, you can get a head start on communicating the request for a referral from your best client.

Having the power to connect referrals with new leads both at speed and in the field is a great tool to increase your lead generation: customers acquired through referrals have a 37% higher retention rate.

With an internal business app, you can, of course, add these referrals to your lead’s contact information that is stored on their personal profile – so all the data you would ever need to know about a client is stored in the same place, and is accessible from anywhere.

Account Management

When was the meeting with David? No, the other David. You know – the one with the on-demand dog walking app?

An internal business app mitigates these wasted minutes. If an account representative schedules a call with David-the-dog-walker, your account manager will know as well, because all the information David and his business can be found in the same place – his client profile in your internal business app.

Assigning tasks, scheduling meetings, making sure follow-up emails are sent, and phone calls are placed is simple when it’s automated. You can even set up automatic notifications to make sure no task is left by the wayside, as a double layer of redundancy to ensure your clients’ satisfaction.

Strengthen your customer relationships

There’s no better system than an internal business app for keeping the ever-changing world of business development in check. By managing and analyzing client data, you can increase lead generation, and solidify existing customer relationships through your internal business app.

We hope you’ve found this blog informative! If you’re interested in learning about the cost of implementing the capabilities we discussed, check out our How much does it cost to implement backend CRM software? blog.

MVP development: Market research and pain points

Most companies and entrepreneurs conduct some form of market research before beginning the development of their app. The reasoning behind the methodology of this research is often flawed, however – and not geared toward seeking out the kernel of truth that promotes powerful product ideation.

If the answers you’re searching for don’t lead to the proper insights, your app’s user retention will suffer. Knowing which questions to ask comes from understanding the purpose of your market research – and that’s exactly what we’re about to cover.

Speed doesn’t mean rushed

Chances are, if you’re researching strategies on how to optimize the development of your app through the creation of a MVP, you value your time – MVPs are the quickest and most efficient way to market, after all.

Despite their reputation for speed to market, however, MVP apps require ample planning, careful thought, and plenty of foresight. The app marketplace is constantly evolving, growing, and competing against ever-increasing user expectations – it’s up to you and your app to keep up with these rising standards.

Tomorrow, the next Lyft could arise. The next Google could shake things up. The market, and the technology that coexists with it, rests for no one – and neither will your users.

That’s why we wrote this blog – to give you a detailed roadmap to the strategic and creative headspace that you need to occupy in order to ensure your MVPs development is smooth, and your launch successful.

If you want to read more about MVP app development, check out our other blogs on the topic:

Market research means understanding the problem, not a consumer profile

First things first – the beginning of every app comes from the discovery of a consumer pain point – whether that discovery is made through your own ideation, from being confronted with the pain point in your own life, or through explorative market research – a pain point is the foundation of your app. It’s the first step in the conception of virtually every tool, product, or invention throughout all of history, in fact.

Even the most basic of tools solve a pain point. Horses helped people get to their destination faster. Wheels helped them carry more. Written language helped them keep track of the goods they traded with each other.

Pain points are the reason people bothered to tame horses and engineer the wheel. If the world was only a few miles in diameter, the wheel probably never would have seen its day in the sun. Pain points are also the reason why products phase in and out, markets evolve, and consumer expectations grow – there’s always a better solution. It’s why we all know the name Henry Ford.

Sometimes, through solving a pain point, a tangential, unexpected discovery is made – Ford might have set out to make cars, but his true legacy was the assembly line.

What do these ancient-to-early-twentieth century inventions have to do with MVP app development? They were based around solving a pain point – not tempting a specific target audience. Ford’s cars were successful because they were affordable – and they were affordable because they were made at a speed that had never been seen.

In order to be successful in terms of development, budget, and marketability, your MVP app must have the singular focus of the wheel, and the status-quo shake-up-ing of Ford’s assembly line. Inventiveness of this sort doesn’t come from understanding the buyer profile of a target market – it comes from having a true understanding of the problem they face.

Now, the wheel and the assembly line are great examples because they were so groundbreaking in the change that they brought to the world. The digital landscape (and the app marketplace especially) exist in a much more subtle ecosystem, however.

This is due to the power that is afforded to app users over any other type of consumer – a dissatisfied user is perfectly capable of finding an alternate product through Google Play or the App Store in a matter of seconds, and downloading that new app within minutes.

User ratings and reviews give consumers even more power; not only do they give potential users the ability to form an opinion of your app before downloading it, they also play a role in determining your app’s ranking on the App Store or Google Play (along with other user-based metrics such as user retention and engagement).

This problem affects a full quarter of apps – 25% of users abandon apps after one session.

This is how Lyft was able to capitalize on Uber’s success; like Ford’s assembly line, Lyft sped up the process of finding a ride by removing a single step from Uber’s process – and in doing so, won over a significant chunk of Uber’s users.

In the early days of Uber, and before Lyft forced the app to change, users were given a list of available drivers to choose from – on a surface level, this makes sense, and even seems like another way to bring added value to the user experience.

No one really cares enough, however, to compare and contrast the qualities of potential drivers, – and to Uber’s users, this was an unnecessary step in the process of getting from point A to point B.

Uber understood that people didn’t want to have to wave down taxis. Lyft understood users didn’t care who drove them – they just wanted a ride, and they wanted it now.

Your MVP app doesn’t need to invent a wheel of its own, nor does it need to reinvent it – it just needs to do one thing better than everyone else. Lyft took out the driver selection step in their app’s process, and because of this, their users were able to find a ride faster. So, users abandoned Uber in favor of Lyft.

The only way to have both the knowledge and confidence to take away previously-perceived value from a product, and then compete based upon the lack of that missing feature, is through careful analysis and understanding of the problem consumers face – not their buying behaviors.

How do you gain such intimate insight into the pain point consumers are presented with? Don’t seek out the market – seek the problem.

Put yourself in the user’s shoes

In order to understand the problem, you need to first experience the problem. How you go about this largely depends on what the problem is; if the problem is a real life situation – let’s say finding craft beer enthusiasts to trade brews with – you need to try out all of the beer trading avenues available to you.

This would entail going through the process of finding and trading beer through facebook groups, subreddits, or other social media channels, as well as going to any local beer festivals, tasting events, and brewery events – if it has to do with beer, you need to be there. Immerse yourself in the culture of craft beer.

Don’t just search for what it’s like to not have a good beer trading system – become so invested in craft beer culture that you need a better beer trading system to satiate your hobby.

Once you’ve truly experienced the pain point you’re trying to solve with your MVP app, you can begin to figure out the best solution to the problem. This is how we came up with the idea for Brew Trader.

If there’s an app that you believe has the potential to be streamlined, or could be improved by the implementation of a different feature set or business model, do the same thing – but tweak it to the digital landscape of mobile app use.

Use the app you’re going to compete against in every situation imaginable – be it location, time or day, the mood you’re in, or the people you’re with. Analyze every step in the app’s process, and make a list or scatter plot of the flow of the app.

After you have identified the parts of the competing app’s UX that work, and those that don’t, create your own flowchart using your firsthand knowledge of the users’ experience.

If you’d like more info on competitor analysis when developing a MVP, don’t fret – our MVP development: Competitive analysis and feature sets blog will be coming out soon.

Find the pain point

The solution will follow.

Knowing the crux of the problem is key to understanding what will constitute a good user experience. A strategically implemented ASO campaign, strong social media presence, and good user reviews and ratings will serve to drive your app’s growth – not your market research. When it comes to app development, the true power of market research comes from understanding the pain point of your users – not their buyer’s profile.

If you’d like more information about creating your own ASO campaign, check out our How to build a mobile app: ASO 101 blog. In the future, we’ll cover all you need to know about building a user base with your MVP app, so stay on the look out!

How much does payroll software implementation cost?

There are certain expenses every business has to accept – and one of the largest contributors to those reoccurring, inescapable costs is payroll. The time it takes to manage your payroll process will always need to be accounted for in your budget, but the time (and the resulting costs of the time and resources) spent can be diminished through the help of payroll software.

When it comes to choosing a payroll software, there are a multitude of options to compare – but first, we’re going to cover the reasoning behind paying for payroll software.

It’s about time

The goal of payroll is to be done in as little time as possible – there’s no profit to be made from it. Any process that cannot lead to income generation should be practiced in the most efficient manner possible – unfortunately, HR administrators tasked with payroll can spend up to ten hours a week on payroll alone.

So, when weighing the two options of either paying for payroll software or continuing to do it yourself, there’s an easy question to ask that will provide the answer as to which is more cost effective:

Which costs more – a quarter of my employee’s salary, or the payment model of a payroll SaaS?

For fun, let’s say the employee in question makes $35,000 a year – divide that number by four, and you’re left with $8750 – if your payroll is processed in house, that’s your yearly expense – for an administrative task that can never lead to income generation.

Let’s take that number and compare it to the cost of some of the more popular payroll software, apps, and APIs.


There’s plenty of payroll software out there for free – and for small businesses, these are a good option. While not as comprehensive as proprietary software, free payroll software can help you accomplish simple payroll administrative tasks like payroll and tax computation and submission, direct deposit, new hire reporting, and year-end tax information.

There is one area that freeware can’t compete, however – scalability. There’s also a lack of options for customizing the software to your company’s needs – in the case of free payroll software, what you see is what you get.

If you’d like to try out your options before settling on a software for your payroll needs, there are many freemium versions of software that allow you to try out their service before purchasing payroll software.

One such is Gusto, which also has a proprietary software version that is purchased through a subscription. Let’s go over the cost of a subscription model payroll software:

Monthly subscription

While there are much more well-known payroll softwares out there (like ADP Workforce and Quickbooks) we think it’s important to showcase an up-and-comer like Gusto for two reasons: small businesses understand the needs of other small businesses in a more intimate way than large corporations, and there’s plenty of information already other there about both ADP and Quickbooks.

Despite a less well-known reputation than payroll software household names like Quickbooks or ADP Workforce, Gusto can do a lot: manage payroll administration, HR, and benefits administration and compliance, as well as automatically computing your business’ local, state, and federal payroll taxes (including payment and submittal of payroll taxes), and the option of paying your employees through either direct deposit or check.

Its inviting look, and simple UI make it the perfect option for someone in a small to medium business who either doesn’t have formal training in HR operations, or needs to make more efficient use of their time in the office.

Gusto offers two subscription options – their Core Plan and Complete Plan.

So, with a company of 10 employees, the Core Plan comes out to $1,118 per year, and the Complete Plan totals $3,228 per year. While still fairly priced given the automation and services Gusto provides, its costs can quickly increase as the scale of your company grows. On the Core Plan, a company with 100 employees would be charged $7,688 per year, and $16,188 on the Complete Plan.

Let’s continue looking at our options.

Per-user pricing

While this form of payroll software obviously suffers from the same issue as Gusto’s plan, they are definitely worth mentioning – for small businesses, per-user pricing payment models can be extremely cost effective.

PayrollHero offers employee attendance tracking, as well as scheduling, and time tracking and analytics – all available through a master platform that can be customized with product add-ons such as secure communication channels, data recovery, and unlimited storage. These add-ons do, of course, come with an additional price tag.

PayrollHero, like Gusto, has two payment options:

With 10 employees, the Small Business Plan comes to just $420 per year, and the Enterprise Plan comes to $540 per year. While these are extremely affordable options, PayrollHero doesn’t offer too much in the way of customizability or payroll tasks that aren’t directly related to employee attendance. For a small company that only needs a lean payroll system, however, PayrollHero is a good option.

Let’s look at a more customizable payroll platform and payment model:

Quote-based pricing

You can think of this option of payroll software as a pick-and-choose model. The perfect example of a quote-based payroll system (and one of the most widely-used payroll platforms out there) is Paychex.

Through the PayChex Flex platform, you can build your own payroll system out of pre-made sections of software – each option runs completely on its own, and they all seamlessly integrate with each other. These selectable options are as follows:

  • Payroll
  • Time & attendance
  • Retirement services
  • Recruiting and application tracking
  • HR records
  • Benefits administration
  • Hiring and on boarding
  • Reporting and analytics

Due to its customizable nature, it’s difficult to give a set price range for Paychex’s software – and prices can vary depending on the scale of your payroll operations.

Paychex is continuously improving their software through the Paychex API Developer Center.

Now that we’ve covered the different payment models of payroll software, let’s look into the costs behind the actual coding of the feature sets that make up a payroll system:

Custom payroll software development

If there are all of these great options, what’s the point in developing your own payroll software?

Lifetime value – yearly expenses add up after awhile. For example, let’s look back to our first payroll software example, Gusto. After 10 years, their Complete Plan will total $30,288 – and that’s if your company experiences zero growth over ten years.

Let’s pretend a company that started with 10 employees now has 100; at a rate of 100 employees, Gusto’s Complete Plan comes out to $16,188 per year. In just two years, that’s almost a much money as the yearly salary of a single employee.

A custom-made payroll platform has a much more cost effective lifetime value – there is only the upfront cost of development, and after your initial expense, the only extra associated costs come from maintenance or further additions to your custom platform.

Essentially a very complex backend system hooked up to different UIs, custom payroll software can cater to any business need – every feature listed in this blog can be implemented (and more): including commission management, and split payment management.

You can also integrate a custom-made payroll platform into your already existing internal business app.

Custom-made payroll software is undoubtably the most affordable option at scale – since the code is owned by your company, and not loaned by a third party, you can scale your custom-made payroll platform to any size of workforce and company infrastructure – and with mobile integration as well.

We’ve stated it many times throughout our blog – but it remains just as true; the cost of software development comes down to time, not type of software being developed. For a fairly complex custom-made payroll platform, designing and building the backend will take up the most time – this includes building out the logic, creating the backend architecture (how collections of data will communicate), and building out servers to store your payroll data.

Other costs include UI design, as well as the coding of the front end of your platform. All in all, an average estimate could range from $50,000 to $250,000 depending on your desired complexity. Those are big numbers – but keep in mind, they are truly one-time costs, and the product developed is fully scalable, at no extra cost (other than server maintenance).

Let’s compare those numbers to the expenses of a company with 1,000 employees using Gusto’s Complete Plan. After 10 years with 1,000 employees, Gusto’s costs come out to $121,490. If you’re planning ahead for your company’s future and growth, a custom-made payroll platform will end up being the most cost effective option.

Empower your HR team

When your company makes use of payroll software, your HR department has more time to do what they’re supposed to do – build and disseminate your company’s employee culture. Internal culture and employee happiness are directly related to productivity, speed of business, and employee longevity and loyalty.

When your HR team is working for your people, and not your money, your business can grow into a more efficient, productive, and happy workplace.

Top app design practices – 2019

Every year, mobile design evolves – and so far, 2019 has been big on embracing change. From foldable smartphones and rumors of those that even roll-up, to voice truly making an impact on the IoT.

There’s a lot to keep track of and look out for, with such a rapidly changing digital landscape and app marketplace. From 2015 and up until mid-2018, while devices were advancing, there weren’t too many drastic changes to processing speed and power, display clarity, or network speeds.

2019, has, so far, been the break in that static chain – and we’re only just in the second half of the year.

With faster data transfer speeds, sharper images, and a continued growth in our collective understanding of designing good UI (remember when we thought of UI as menus on a page?) for a medium that’s just now seeing people reach the 20 year mark, it’s imperative to keep up with such a trend-setting year for design.

We covered five mobile design ideas recently, but we wanted to go over even more – mobile app design is a large box to un-package.

Bottom Navigation

Think of how you hold your phone. Usually, it’s held in your dominant hand, using your thumb to scroll through and select content – it’s the overall preferred way we interact with our phones.

Since the beginning of mobile app design, there’s been a trend to position navigation bars at the top of the screen (not all apps, but a significant amount), and this makes sense – before the title “UX designer” came about, there were web designers.

What does a difference in title have to do with where a navigation bar ends up on a screen? Web designers were the first to design for mobile, and as such, brought the design hierarchy of the desktop to apps. When using a desktop, it’s natural for our eyes to gravitate toward the upper two thirds of the screen – and this is even more pronounced on a laptop.

Not to mention most desktop computers have their own navigation menu (usually) located on the bottom of the screen – the task bar for Windows, and the dock for MacOS.

So, when web designers began designing mobile apps, they put the navigation bar where they always had – at the top. And for a while, this wasn’t an issue; screen sizes on mobile devices were small enough that users could just adjust their hand to continue using their one dominant thumb to interact with their phone.

Screen size and resolution have grown dramatically in recent years, however – and it’s brought light to a needed change to the status-quo of mobile design – the practical necessity of bottom navigation.

Bottom navigation doesn’t just mean a permanent menu that lives at the bottom of an app’s screen – it also includes bringing most of the interactive UI elements of your app to the bottom.

Here’s an example:

Notice how content is relegated to the top two thirds of the screen, and interactive elements are located in the bottom third. Once something is selected that requires an extra step, the new menu should come up and in from the bottom of the screen from behind the main bottom navigation bar.

This keeps user’s thumb and hand positioned firmly towards the bottom of the screen – making interacting with your app faster, easier, and with a much better UX than with top navigation.

Deep flat

Flat design has reigned supreme for many years now – and all of its benefits are still present in its newest form – deep flat.

Deep flat is simply the idea of utilizing the same flat design elements we all know and love for their visual simplicity and coherence, with added perspective and motion for additional user clarity. It’s much easier to explain visually than through words:


While deep flat can make use of gradients to give the idea of depth, it doesn’t have to:


But, one quality all deep flat design shares is motion. Technically referred to as dynamic functional design, motion is now being used in apps at a much higher rate. But as we’ve stated before, you’ll want to make sure your app doesn’t move around too much – animations should be as satisfying for a user the first time they see it, and the thousandth time.

A general and easy rule to follow if you want to make sure your app’s animations never get annoying is to keep them shorter than half a second.

Deep flat is good practice to get a hold of now, for two reasons: first, apps that are graphic heavy tend to have higher user retention than those that are less so – and second, in a few years, dev shops will expect UI designers to have a solid grasp of deep flat implementation.

Gradient 2.0

Gradients are still used to portray depth on a screen – and until recently, gradients were only lived on screens as shadows – not any longer, however. Device displays have progressed to the point where colored gradients can be described as “vivid” rather than “muddy.”

It’s why all the new devices make sure to have a colored gradient serving as the background of the home screen – they’re showing off how vibrant their rendition of colors can be. Now, color gradients can be used in backgrounds, icons, logos, and all other forms of graphics that make up an app’s UI.

Getting used to implementing color gradients into your UI design now will give you a head start as users begin to ignore less colorful apps in favor of brighter (and therefore more eye-catching) apps.

Gradient 2.0 goes hand in hand with dark mode, which we’ve gone over previously.


Including voice integration with your app isn’t necessary in 2019 – but it soon will be if you want your user retention to remain stable. Voice AI is becoming more advanced with every passing minute, and soon users will come to appreciate and expect the UX benefits it brings.

Adding voice integration into your app’s UI isn’t very difficult – its functionality is easily indicated with a universal microphone symbol. Implementing this feature into your app’s code base is another story unto itself – a heavy and robust backend architecture is required to support the logic necessary for a voice feature to work properly.

On that note, it’s on to our last top design practice (for this blog, at least):

Learn to code

It isn’t easy – and you don’t have to know everything. But the more you know about the OS you’re designing for, the better of a designer you’ll be. Knowing what the OS you’re designing for is capable of is just as important as knowing how to translate an app’s process into a design users can understand.

If you’d like to learn about the structure of an app made for iOS using Swift, check out: iOS development and Swift code – What you need to know.

For Android, check out: Android development – What you need to know.

We hope you’ve found these ideas helpful, and if you’re looking forward to more app design practices, don’t worry – there’s more coming in the future!

Five mobile app design ideas

Imagine you’re driving down the highway. Ahead of you are two cars, both of the same make and model, traveling down the road side by side – they’re even the same paint color. Despite these shared qualities, they’re easily distinguishable from each other. Why?

The car on the right is ten years older than the car on the left.

Just as the style of cars seems to evolve every five to ten years, so too do popular app design styles and features – albeit in a much tighter timeframe – and app trends tend to expire and evolve every 5 to ten months.

Due to these rapidly changing mobile design styles, maintaining your app’s user retention basically comes down to playing a continuous game of catch-up; whether it’s with newly thought of updates of your own, or as a response to users expecting a newly invented feature or style.

And if only that was all there was to worry about.

There’s a continuous stream of new devices flooding the market – Apple’s iPhone has a regular release cycle, and there are more Android devices than anyone can keep track of. With these new devices come higher screen resolutions, faster processing power, and in general, the ability to do more.

When phones have features, users expect to be able to use those features while engaging with your app. People buy devices because of the functionality they offer – and due to the continual evolution of mobile device design trends as well. If your app doesn’t account for the new features, resolutions, and capabilities of new devices, your users will stop engaging with your app.

No matter what, you’re going to need to update the design of your app during its lifecycle – but coming up with ideas once, twice, or even three (or more) times a year can get tiring. That’s why we’ve decided to write this blog – to give you some jumping-off points when coming up with new design ideas while updating your app.

If you’re looking for ideas on how to design an app from the very beginning, the following blogs are more in-line with what you’re looking for:

1 – Night Mode

If your app doesn’t already have a night mode, it’s time to implement one. The main purpose of night mode is to reduce your user’s eye strain during, well, the night. There are many other tangential benefits to night mode as well, however:

  • Improved legibility
  • Reduced eye fatigue
  • Less screen flicker (this is a very limited-in-scope issue, but can be a huge detractor to your app’s user retention)
  • Less blue light
  • Saves on battery usage

Implementing night mode is a relatively straightforward process – it should begin with your designer, who will play with color combinations for the proposed night mode. It’s not exactly as simple as inverting the colors of your app:

Notice that not all the design elements were perfectly inverted – the background of the night mode isn’t pure black, while the background of the normal mode is pure white. The text of the normal mode is a dark blue – the text in night mode is a very light grey; meanwhile, the button to add another textbox barely changed.

After landing on your color choices, your developers can step in. All that’s left to do is to change the color values already written in the code of your app – a very simple and straightforward process.

There is one more design implementation you need to make in order to ensure the best night mode experience for your users, however; users need an on/off toggle switch they can tap to turn night mode on and off. This is easy for both designers and programmers to implement, so this extra UI improving design feature won’t take too much time to develop.

If your app is for iOS, the code is extremely simple to write. The Swift tag “UISwitch” will provide your app’s users with a ready to use on/off toggle switch – then, it’s just down to placing it in the designer’s desired space.

Perhaps one of the best places to place the on/off toggle switch is in the top right corner of your app – this way, when users engage with your app in a darkened location or time of day, they don’t have to squint at a bright screen in order to find your night mode switch.

You can also consider implementing an auto night mode that enables itself after a certain time of day – this way, users don’t have to worry about pressing an on/off toggle switch.

Night mode is a simple design change that shows your users you care about both their experience using your app, as well as their personal health – implementing is easy and fast, while the improvements to your app’s UX are significant. Due to these factors, night mode is definitely worth the time and money required to implement into your app.

Next, we’re on to…

2 – Bigger, responsive buttons

Much in the same way that website elements (like buttons or image links) became more interactive and graphical as technology advanced (allowing for faster transfer and reading of data), so too are app design elements becoming more visually-oriented as mobile devices (and the introduction of 5G) improve data loading times.

A logical implementation of this is through responsive buttons – just as the header image on this page will respond to you hovering over it, so to are apps beginning to implement this type of responsive design. If you’re an iOS user, the most recognizable implementation of this would be how app icons will shake when you’re in your home screen’s edit mode.

Below, you’ll find a few different options for responsive buttons:

  • Swipe-able buttons
  • Enlarge-on-contact buttons
  • Flippable buttons

Also, why do we recommend making your buttons bigger? Simple – screens are bigger now. Not only do bigger buttons help tie your app’s design together on a bigger screen, they’re also easier for users to tap. If you’re deciding between an intricate and beautiful design, or a simple, easy-to-use and understand design, always go with the latter.

An app that provides easy interaction will beat the beautifully designed app every time – users don’t download apps to marvel at their design (well, we do) – they use your app to help solve a pain point. If a button is easier to tap, you’re helping them solve their pain point faster.

3 – Dynamic functional animation

In the same vein as responsive buttons, you can improve the flow of the entirety of your app by adding dynamic functional animation to its design. The most well-known example of dynamic functional animation would probably be scrolling parallax – which is achievable to implement with newer versions of both iOS and Android.

For an example of scrolling parallax, click here.

Other examples include:

  • Highlighting currently interacted with areas
  • Auto-zoom content
  • Dynamic images
  • Dynamic functional animation is first and foremost subtle. Rather than standing out on its own, dynamic functional animation serves to strengthen the design of an app itself through animations that are logically and strategically implemented.

    Humans are hardwired to acknowledge and respond to movement – it’s what makes it so hard to maintain eye contact during a conversation when something’s moving in the background. Due to this quirk of human nature, design enhanced by animation will usually catch someone’s attention more than a static design.

    In short, dynamic functional animation ensures your users give your app more attention.

    Dynamic functional animation ensures your users feel like they’re interacting with an actual, tangible tool, rather than pixels on a device’s screen. Animations needn’t be hardware intensive, nor utilize 3D graphics – simple motions like a shake, or colors of elements fading as they scroll over the screen add that extra little bit of UX that helps to keep users engaged.

    Even adding a little jiggle when switching between tabs significantly enhances the UX of an app:

    Credit: Behance Gallery

    There are some limitations you should impose upon yourself when implementing dynamic functional design in your app:

    Make sure it’s easy to use

    Your app should first and foremost be easy to use – for the same reason explained above in our section about responsive buttons. It’s named functional design for a reason – its implementation has the purpose of enhancing your user’s experience, not detracting (or distracting) from it.

    Dynamic design should always be able to be described as “simple.”

    Make sure it’s purposeful

    Any animation should fit with the functionality it is enhancing. For example, an image tile in a gallery could flip to reveal the photo’s information on the “back” of the photo – this would fit perfectly, as it gives the impression that the images are 3D and have a physical back that information could be written on. A progress bar that flips as it fills up, unlike our photo gallery, doesn’t make sense – and would probably only serve as a distraction.

    Make sure it’s not annoying

    This is perhaps the most important factor to keep in check – dynamic functional animation can get out of hand very fast.

    Tight, quick animations are fine, and add to the UX of your app. A long, drawn out animation only serves to interrupt the flow of your app, and increase the time it takes users to solve their pain point.

    Keep your animations short, and your users will stay happy. It might be fun to design and code highly detailed animations – your users might even appreciate the animation the first few times. But the purpose behind updating the design of your app is to increase your user retention – and if users are continually using your app, drawn out animations will quickly become stale.

    Make animations that are just as satisfying the thousandth time as the first.

    4 – Simplified UI

    While we’re on the topic of keeping things short and sweet, let’s take a look at the benefits of simplifying your app’s UI.

    We touched on this briefly in the first section of this blog already, but its’ importance warrants a more detailed overview. A simple UI will always be better than a complicated one – no matter how much extra functionality a complicated app’s UI provides its users, the simpler competitor with half the functionality will most likely be more popular.

    This is due to the same reason there’s such thing as a universal remote. There’s nothing more annoying than having to use three different remotes to watch a show on your TV. We tend to get frustrated as we’re presented with barriers such as these; in this example, we want to watch TV. Not play with remotes. For every extra remote we need to use, it’s an extra barrier to watching our show.

    The same goes for apps. For every step a user must take to complete a session in your app, another barrier has essentially been added between where the user is in their session, and the solution to your app’s pain point.

    Designing an app is like creating a sculpture made of marble – it’s a subtractive, rather than additive process. During the ideation stage of any app, it’s important to narrow the scope of your app to its core functionalities – from there, you can add extra features. But remember – for each feature added that’s necessary in the process of using your app, you are creating another barrier between your users and the solution to their pain point.

    Don’t make them use three remotes to finish a session in your app.

    Just as it’s wise to narrow down the scope of an app during its initial ideation, so too is it important to do the same when updating your app. An easy way to ensure practical application of simple UI updates is to treat updating your app as if the update is a MVP.

    The easiest method of implementing simple design updates is to create a list with everything you want your update to include, and then try to connect every bullet on that list to the main pain point of your app. If an item on your app’s update wishlist doesn’t help to solve the pain point, or improve the experience of using your app, it most likely isn’t needed.

    There is something we want to clarify – a simple and concise UI doesn’t always mean simple code, nor quick design. Dynamic functional animation will not be simple to program, just as a simple-to-understand design could take hundreds of hours to achieve.

    A simple implementation of dynamic functional animation is measured by how much (or lack of) interruption it provides in the process of using your app – the more interruption or delay in the flow, the less simple (for the user) it would be.

    5 – Color Palettes

    Circling back to the same vein as night mode, switching up your app’s palette can go a long way toward improving your app’s user retention.

    Picking new color schemes is fun, and the actual implementation of such is fairly easy (and we already covered it in the night mode section of this blog) – but we do want to cover the timing and methods behind putting a fresh coat of paint on your app.

    A/B testing

    A/B testing is switching out one piece of content with another, and then recording the results. In this case, rather than switching out actual content, you’d switch, for example, the color of your header text from blue to red, and then watch and record how your users react.

    In order to successfully run an A/B test, you’ll need to record all of your user data prior to the test for the same duration that the test will run. Then, implement the changes to your app through an update. Record the data that follows, and then compare the two sets of data. If you want to be extra through, you can repeat this process multiple times to ensure your samples aren’t skewed.

    From here, you can permanently implement the color palette that is best for your app’s user retention.

    Situational updates

    When it comes to updates, timing is everything. In order to capitalize on upcoming cultural events or holidays your users celebrate or engage in, you can update your app’s color palette for the duration of that time period.

    For example, a shopping app could update its color scheme to match the next upcoming holiday – changes like these can help put people in the holiday shopping mood. Now, keep in mind that this doesn’t mean this shopping app would change its normal color palette of white, blue, and orange to green, red, and white for Christmas. Rather, small hints of Christmas colors could be interspersed throughout the app.

    There’s an infinite number of app design ideas…

    But that’s all we have for now. We hope you’ve found this blog helpful in serving as a jumping-off point for your app’s new design.

    If you’d like to keep reading about app design, check out our blog on how design impacts the cost of your app.

    We’ll blog about more app design ideas in the future, so stay tuned for more!

Custom app development costs

How much does it cost to develop a custom-made app? This is a question we are asked quite frequently – and the answer is so open ended that we felt it warranted its own blog. Regardless of what type of app you’re developing, there’s one factor that rises above the rest when determining the cost of software development – time.

And when it comes to custom app development, time still holds on as the key determining factor of your app’s total cost. There are, however, a few different aspects, features, and feature sets of custom app development that will take up more of your time (and therefore money) than others.

The time it takes to develop these features, however, is balanced by the fact that these features usually add a significant amount of profitability and robustness to your app. And often, the features are necessary to the key functionality and experience of your app.

Let’s get into those features.


There’s a lot the word “design” can refer to when on the topic of app development – especially so when it’s a custom-made app in question.

When developing a custom app, every aspect of its design must be built out. While both Android and iOS have universal design libraries, custom feature sets require custom layout, custom graphics, and custom flow.

You should expect an app to take 100 to 150 hours to properly design – this estimate can change depending on the complexity of your app. Let’s look into what makes up all those hours:

Custom layout

Every custom app’s layout will be unique – while certain features will undoubtably share some implementation styles and guidelines (like the iOS Human Interface Guidelines), a custom-made app will solve its pain point using a uniquely-implemented feature set.

You can think of your app’s design as the interactive guide that leads users through your app’s feature set. It’s the links in the chain of your user flow – just as it’s the process of visual cues that make up your app’s UX.

I’ve used this example before, but I feel it’s a good one; an app is like a choose-your-own-adventure book, and its design is the language that indicates to users what choices are available to them.

When designing your app’s layout, keep a few things in mind:

  • A user’s location, situation, mood, and method of interaction
  • What the overarching purpose of your app is
  • Your main user story

The most important thing you can do when laying out your app is to ask yourself: “How would I want an app to solve this problem?”

Then, when conducting market research, make sure to ask others the same question. Figure out what scenario users will most likely find themselves in when interacting with your app – that is your main user story. Design your app’s layout to this user story.

Custom graphics

In a similar vein as “design,” the word “graphics” can mean a wide variety of things when used in reference to custom app development. An app’s design is compromised of:

  • Your app’s logo
  • Individual icons, e.g. “home,” “map,” etc.
  • “Furniture,” i.e. reoccurring graphical elements like button styles or border styles
  • Fonts and type treatment

Some other categories that fall under graphics, but aren’t as common as those listed above:

  • 3D graphics
  • Augmented Reality (AR)
  • Virtual Reality (VR)
  • Level design (specific to games)

The real craftsmanship of design is knowing how to make an intuitive, interactive visual experience – and doing so takes time. Uniqueness is a strong suit of custom developed apps, and graphics and other visuals are the most effective method for portraying your app’s individual brand.

Don’t be afraid to take the time necessary to develop your custom app’s design. A picture is worth a thousand words – a well made icon is worth one thousand lines of code.

Application Program Interfaces (APIs)

APIs can be thought of as pre-made feature sets – some are customizable (to a point), and others aren’t. Perhaps the most well-known API is Google Maps – it can integrate with custom apps in order to provide that app with GPS, mapping, and navigation functionalities.

Through the Google Maps API, developers can customize elements of the API’s Javascript to control visual elements, such as map colors. Rather than coding for hundreds of hours, developers can use the Google Maps API to provide the same (if not better) functionality, all without users leaving their custom app.

While APIs most definitely save developers time, they do usually come with at least one type of reoccurring cost: either a subscription fee, or a data usage fee – and sometimes, both.

Due to these reoccurring costs, the inclusion of APIs in your custom app can lead to significant costs down the road – and as your app grows, these costs will more often than not scale up as well. Be careful with your selection of APIs too – if a third party API your custom app utilizes is deemed as unsafe, not secure, or predatory by the App Store, your app will be removed from the App Store until the problem is resolved.

Also, keep in mind that if an API provider’s services are down, so to will that portion of your app’s functionality disappear – so, depending on how crucial that API is to your app’s experience, you could lose most of the functionality of your custom app.

It is worth mentioning that despite the inherent risks and costs associated with API backend integration, using APIs will save you an incredible amount of time during your custom app’s development phase; and let’s face it – Google is going to make a better navigation system than most companies.

Don’t be afraid to utilize APIs – but also balance the risks, and do your research before implementation.

Backend development

Building out the backend of an app will take up (depending on the complexity of your app) a significant portion of your app’s total development time and cost.

Backend development, in a very generalized sense, can be thought of as hooking up the features your app’s users interact with to different programs, servers, or even other apps entirely.

Fun fact: if you’re developing a custom app for both Android and iOS, you’re actually developing two different apps – Android runs on JAVA, and iOS runs on Swift.

For example, in order for an in-app messenger to send messages back-and-forth, it needs to be connected to a server that can take in and send out data.

Let’s get more into some of the most time-consuming aspects of backend architecture and integration:

Backend architecture

We’re not going to go too deep here – this subject could easily be its own blog. In fact, keep a lookout for something about that in the future.

Your backend architecture is, in short, how all of the different systems, infrastructure, and programs that make up your app’s backend fit together. You can think of it as a puzzle – a vast, digital puzzle with pieces made from code, servers, and APIs.

Backend servers

Your backend is hosted on a server – this can either be comprised of a single server, many, or hosted through the Cloud. Servers are used to store and transmit the data that your app needs in order to function – this can range from data tables that keep track of sales numbers in an internal business app to features like interpreting and sending out data through real-time updates for a gaming app.

Your server’s hosting comes with two costs – your costs associated with purchasing or “renting” server space, and the maintenance that comes with along with using a server. Your server’s maintenance will undoubtably be the larger of the two costs, and you should expect it to be a reoccurring one – servers require continual, regular upkeep.

Time, and time again

This is the last time we’ll state it (in this blog, at least) – time is the most significant factor when determining a custom app’s development costs.

The processes and features discussed above are some of the most cost-intensive aspects of app creation – but with every app’s development will come unique situations, and therefore unique budgets.

There’s a lot more to developing a custom app than what we covered here. If you’d like a roadmap to app development, check out our blogs on easy app development and the steps to creating an app.

How to: Build a MVP startup

Sometimes, the only thing stopping a great idea from seeing the light of day (and consumer’s eyes) is a little know-how. If you’ve had a great idea for a MVP app for a while now, and want to start your own business based around it – but have no idea where to begin – we have the answers for you!

Below, you’ll find your roadmap detailing how to build a MVP startup app.

A strong MVP

The stronger the idea behind your MVP, the better your chances are at achieving success. While there’s no strict formula for coming up with a good idea, there are qualities most good ideas have: stickiness, simplicity, and legs.

If none of those words made sense in context, don’t worry. Their explanations (as well as the definition of a MVP, in case you don’t know) are coming right up:

First of all, a MVP, in regards to an app, is an app that focuses on providing an experience through a set of features that play a direct role in solving a user’s pain point. A MVP app has enough design elements to provide a good UI/UX for the user, and is a viable product unto itself. It is, however, a minimal version of said product, and offers little functionality other than that which helps to solve the main pain point.

Good ideas tell a story

So, what about those qualities mentioned earlier? Urban legends, ghost stories, and memes are all perfect examples of ideas with all three of those qualities: stickiness, simplicity, and legs. Let’s look at the idea behind everyone’s favorite supernatural-bathroom-mirror-murderer: the Candyman.

The idea of a man filled with bees, crawling out of your mirror and attempting to grab you with a hooked hand is a pretty difficult image to get out of your head. It’s a simple idea – tempt fate by saying his name three times in a bathroom mirror, and he’ll come to get you.

It’s got legs as well – the story of the Candyman is highly replicable. This is because it uses a well known setting – the bathroom – and uses concrete, reliable, and common features as details to ground the story in reality. All a story teller needs is a little imagination to truly paint their audience a picture; and because audiences are so familiar with the territory of the bathroom, they can fill in details themselves, and tweak the story to their own tastes.

That audience will then go out and spread the idea again – it’s memorable, simple, and replicable.

Now, you’re not here to sell ghost stories – but good brands share these same qualities. For example, let’s look at Nike’s “Just Do It.”

It sticks in your head – it’s a powerful statement, with no room for interpretation; if you’ve got an obstacle in your path, your determination is all you need to surpass it. Their slogan is simple as well – it’s three words, all single syllable, all easy to understand.

Finally, it has legs; “it” is an incredibly diverse word, and because of this, “it” works for any product Nike sells – whether they’re selling shoes or hats – and whether their customers are skateboarding or playing soccer, “it” is getting done.

Sticky apps

Now, let’s take that urban legend example, and do the same thing with a well known app… let’s go with Uber.

First, Uber is a sticky name – it’s fun to say, fast, and carries the wonderful connotation of “great” with it. The idea behind the app is sticky as well; all a user has to do is hail a cab with their phone, and soon enough, a car will be there for them. Most of the time, they don’t even have to talk to anyone – the task is simply completed with a few button presses.

To put it simply, it’s a simple idea: press a button, get a cab.

Due to the idea behind Uber being so simple, the app itself (in regards to UX) is simple as well – over the course of interacting with only a few different screens, a user can get a ride from one side of town to the other.

The simple experience Uber offers is the reason it (and other services like it) are handily beating out traditional taxi services – pressing a button is much easier than searching for, and then hailing a traditional cab.

Finally, Uber most definitely has legs. The app serves two different user groups in a highly replicable way – one user group gives rides, while the other takes rides – and both user groups are likely to return as Uber customers, as drivers’ economic pain point is solved by riders, and riders’ transportation pain point is solved by drivers.

Perhaps the reason for Uber’s market-shattering effects was due to its market viability – because it was the first app to shake up the taxi industry, it was able to gain users with zero competition until other companies could eventually catch up.

This feature set would create a system for raccoons to share advice with each other, as well as a community based around the app.

An untapped market is the perfect opportunity for a MVP app; and because of this, Uber is the perfect example of how to build a startup around a MVP.

It’s essential, however, to make it clear that being the first doesn’t ensure that you will remain in first place – someone can (and often will) come along and do what you do, but better. App users are fickle, and are more likely to abandon an app than they are to continue using it.

Because of this, if a new app does come along and implement even just a single feature better than your app, users will migrate to the new one – in order to combat this, you must always continuously update your app. This means everything from security updates, UI changes, and sweeping, innovative changes to your app’s UX.

Product Validation

There are two different audiences that must deem your app as viable: the marketplace, and your intended users. The purpose behind receiving validation from these audiences is to ensure your app has a place to live, and value to bring.

Let’s get into what being a viable product really means:


There are a few factors that come into play here, but the most important (when it comes to a MVP app’s market viability) is competition.

There’s three reasons to go with MVP app development: lack of budget, proof-of-concept, or speed to market. Sometimes, it’s a mixture of these factors, and other times, it’s all three. But while MVP apps do significantly reduce your development costs, and do serve extremely well as a proof-of-concept for potential investors, a MVP app’s real strength, as stated previously, is due to its speed to market.

If there’s an audience of users deeming a product as viable, and no competition for a share of that audience, you can use a MVP model of app development to ensure you beat anyone else to the punch. When you’re the first brand to provide a solution to an audience’s pain point, you’re more likely to build customer loyalty than the third or fourth contender.

If you are the third or fourth contender, however, you’re also in a perfect position to strike – conduct your own competitor analysis of apps that do what you plan to do with yours. Then, come up with better ways to implement the solution to your pain point. When you’re entering an already tapped market, competitor research isn’t just necessary – it’s your ultimate weapon.

Consumer viability

In order to determine who your niche is, you must first determine where your niche is. This is important to keep in mind, as sometimes, a specific audience might invalidate your product – but this doesn’t mean every group will. If your idea is rejected, it doesn’t mean it’s a bad product. You might just be talking to the wrong people.

To better identify your target audience, you need to know your app’s user journey.

The user journey

If Uber had marketed the driver side of their app to professional taxi drivers, and the user side to suburban, middle-age, middle-income mothers, it probably would have flopped. Taxi drivers have no use for the app, as their customer base flags them down visually. Suburban moms usually have their own transportation, and rather than needing rides to places, they are usually giving rides themselves.

Uber made the splash it did because it understood its user’s journey. While there are multiple Uber customer types, their main base is urban, younger, on-the-move, and lacks one crucial thing: private transportation. They have enough money to be able to afford something more expensive than the subway or bus, but don’t have the funds (or lack the space) for their own car.

That’s a very different audience than suburban moms. The timing of the 2008 recession, and Uber’s 2009 launch were extremely beneficial to its success as well – and the gig economy owes a significant debt of gratitude to Uber.

Uber took advantage of a market overflowing with available labor – if you had a car, you could work. You could set your own hours, and work around another part time job. With so many young people in 2009 either un-or-under-employed, Uber was able to grab hold of a significant amount of users for the driver side of their app.

They were able to make all of these smart decisions because they understood the user journey of their app. The best way to determine your user journey is to ask yourself; “What would I want this app to achieve?”

Then, go out and ask people what they think. Let your intuition guide you to the right audience – and then, let your audience guide you to the true pain point.

Understand your success criteria

This might seem pretty obvious, but knowing what makes your app successful is important – knowing your goals will give you the data you need to measure your success.

You define what a successful MVP app looks like – whether it’s number of downloads, user retention, or a workable proof-of-concept for investors.

Keep it simple

If a MVP app were to be compared to a football play, it’d be a Hail Mary. There’s really only one point to all the plays, picks, and blocks that happen in a game of football – to get the ball to the endzone. A Hail Mary, just like a MVP app, achieves that purpose using the simplest method with the least amount of steps possible.

If you’re building a startup around a MVP app, think of it as a Hail Mary – the faster you release your app, the faster it gets to your audience, and the farther it spreads among them.

Easy app development

How hard can developing an app really be? They’re pretty much just mobile versions of websites anyway – going the route of hybrid or web based apps should save both time and money, right?

On the surface, these assumptions would seem correct – but for many reasons (which we’ll get into below), taking short cuts or going with a route other than native development will actually create more headaches, and ultimately make your app’s development more difficult.

What about going easy on the market research? Surely apps don’t need to include a traditional marketing budget – that’s what the App Store is for.

Things sure would be easier if that were true – apps require fully fledged ASO campaigns in order to survive against their competition.

There’s a lot that goes into developing an app – and we’ve never said it was easy (in fact, we’ve said the opposite in the past), but we’ve put together the info you need to know in order to make sure your app’s development is as easy as possible.

Fish out of water

Who’s the better swimmer – a penguin, or a dolphin? The dolphin will win in the water every time. Now, I’m not trying to take a shot at penguins – they’re way better at swimming than I am – but they exist in a space between land and sea. They’re never truly in their element; they’re clumsy at best on land, and when in the water, they’re hampered by adaptations specific to land animals.

In essence, they’re very similar when compared to both a hybrid or progressive web app. There is no argument that your initial costs will be lower when going the route of hybrid development; but over time, a natively developed app will perform better than a hybrid on many fronts.

When measuring for usability, performance, security, and maintenance, a native app will beat out a hybrid every time – just like, and for the same reasons as, the penguin vs. dolphin match up.

Visit our blog for a more detailed explanation as to the benefits of native over hybrid development.

Before you find a developer

It’s time for the first step in building your app: finding a pain point. Every app helps to solve a problem in someone’s life – mobile games stave off boredom, fitness apps help to solve our issues with laziness, and navigation apps provide the answer to “How do I get around this accident?”

No matter what your app does, when you boil it down to its true essence, it helps people solve pain points they are faced with throughout the day – or if you’re making a sleep tracker app, throughout the night.

But ultimately, your app helps people. If you’re making a mobile game, the formula is pretty simple – build an app that’s entertaining enough to make people want to play it to pass the time during their morning commute on the train.

For more complex concepts (ideas, not apps – mobile games are some of the most technically complex apps out there), the process of ideation becomes much more involved. Unless you’re developing an app based on inspiration that came to you from facing a pain point in your own life, the easiest way to come up with a (good) app idea is to conduct some…

Market Research

Now, in order to know what to research, you’ll need at least some form of an idea of what you want your app to do – but market research will help you narrow down that broad idea into a marketable product.

Let’s pretend we’re making an app for raccoons. We don’t know too much about the raccoon life – but we’re going to go out on a limb, and guess that this app is in some way going to revolve around getting their little paws on some trash.

We honestly don’t know what the raccoons want, however, so we need to go to the source – unfortunately for us, most of the focus groups and field research probably won’t be held in the cleanest venues.

Okay – so, it turns out, according from our totally real research, that raccoons do indeed face a pain point when it comes to trash acquisition – it isn’t, however, the pain point us humans would expect. Finding the trash isn’t the problem – our target audience’s noses are fine tuned for that sort of work.

Raccoons need an app that gives them the ability to leave other raccoons instructions on how to open the dumpsters that hold all that delicious garbage. As our market research shows, finding the trash isn’t the problem – accessing it is.

So now it’s time to figure out the solution to the trash acquisition problem.

Designing your app

There’s two separate times you’ll design your app – the first instance being the step we’re currently on: user stories.

A user story is the step-by-step process a user will take when interacting with an app. In our case, it would be a raccoon currently stumped by a particularly stubborn dumpster lid.

There are a few things you need to think about when coming up with user stories:

  • Location
  • Situation
  • Mood
  • Method of interaction

The location and situation your users will be in when interacting with your app matters – as well as the mood you can expect them to be in. In our case, the location, at least most of the time, will be back alleys, and mostly at night. We can expect our users to be hungry, and therefore impatient.

Now, with a clear picture of the situation, location, and mood our users will be in, we can start designing the flow of our app.

First of all, we need to revisit the pain point; raccoons want the ability to share advice with each other on how to open up dumpsters, in order to get to trash faster.

So, now we need to design a feature set that will help to solve that pain point. Our app must include:

  • GPS and mapping, as well as location services, in order for users to place beacons on a map for other users to select
  • Camera and microphone access so users can take photo and video instructions
  • Back end integration so the app itself can host photo and video media
  • User profiles that can be rated based on the advice they provide

So, add all that up, and you get an app that allows users to pin video and photo instructions to specific dumpsters based on their GPS coordinates. Other users would then be able to vote on the provided advice, which would then be posted to that user’s profile.

This feature set would create a system for raccoons to share advice with each other, as well as a community based around the app.

Time to build

Next, you’ll want to take your research and user story, and bring it to an app developer. From here, they’ll be able to take your idea and run with it. From here, development is pretty much out of your hands – you’re there to give the thumbs up or down.

A full, in-house development shop will usually start by designing the layout of an app with wireframes, and then flesh out the design. Once the design for each screen has been finalized, a prototype will be built – this is for you to look over, so you can make sure their interpretation of your vision is accurate, and to the spirit of what you imagined.

The developers coding your app will reference the prototype as well – and from it, they will build the actual code of your app. After your app is coded, it will move on to testing, and from there, it’s on to…


Remember when we brought up ASO? This is where you’ll want to implement those efforts. There’s a lot that goes into an ASO campaign, and if you’d like to take a deep dive on the topic, here’s a blog all about it.

ASO, at its core, is keyword research and implementation. It’s just like SEO, but for the App Store and Google Play. We recommend new apps start with five keywords to focus on – and from there start evolving your ASO campaign with strategies ranging from A/B testing to push notifications.

The key to a long-lasting, successful app is frequent updates. Once you’ve launched your app, you’ll want to get right back to developing it – top performing apps update regularly to stay on top of design trends, security issues, and new devices.

This is a big reason native apps are more cost effective and easier to develop than hybrid – maintaining and updating a native app is a much simpler process.

The tortoise and the hare

If you’re developing an app the right way, there’s no such thing as easy development. You can, however, save a lot of headaches and backtracking by carefully planning and building your app. Do as much research as you can, and continuously test your app as you build it. Remember – slow and steady wins the race.

How to: Get a low cost app developed

What’s the key to low cost mobile app development? Preparedness. But how are you supposed to know how to prepare if you’ve never built an app before?

Well, as soon as it began, your search is over – below, you’ll find a step-by-step guide to the quickest and most affordable model of mobile app development: MVP.

Really quick – before we get into it, let’s go over what a Minimum Viable Product is (when it comes to apps, at least). A MVP is an app that focuses on solving its main pain point, and very little else. All features, design, and graphics focus on helping to provide a solution to the main pain point – hence the term “minimum.”

MVPs do one thing, and they do it well.

Now, here’s how you make one:

Step 1: Research

This is all about how to build an app for the lowest cost possible; and the key to all development costs boils down to one singular ingredient – time.

Your app’s design is crafted through a combination of creative thinking, mouse clicks, and keystrokes; your app’s code is built by process-oriented imagination, and a whole lot of keys being pressed in rapid succession on a keyboard. There’s nothing magical about the development of an app.

Now, this isn’t written with the intention of giving the impression that developing an app is easy – quite the opposite, in fact. Building an app is kind of like writing an interactive choose-your-own-adventure novel, but it’s written in a language computers can understand, while also remaining readable for us humans.

And in order to pull that off in a streamlined, cost-effective manner, you need to complete all of your research before going to a developer with your app.

Find out why we recommend against using services like Appy Pie or app design templates to build your app.

The first step to research is…

Determining your pain point

All apps are beholden to one goal: solving their pain point. For a MVP to be a MVP, however, it must only provide the solution to its pain point. Any feature included in a MVP app must play a role in helping to solve this problem – this is to ensure no time is wasted spent developing out features that aren’t truly needed for users to receive enjoyment and benefit from your app.

The reason this is your first step taken on the road of app development is because everything that you do during the development process will be determined by the pain point of your app – from the market research you conduct to the features your developers implement.

A good pain point is both marketable and actionable – meaning there’s an audience or group of people who want a solution to this particular problem, and are willing to do something about said problem.

Let’s say you’re making an app like BrewTrader – just for some context, it’s an app that gives craft beer enthusiasts a platform to find and trade beers with other users.

Take a second to analyze that sentence. You know you’ve come up with a good pain point when you can explain the whole idea of your app in one sentence. Think of it like a thesis statement; if you can’t construct a grammatically correct sentence that covers the entirety of your app’s functionality, your MVP isn’t focused enough. It should be succinct, but meaty.

After knowing the problem you want to solve, and how you want to help solve it, you can move on to the next step of research:

Competitive analysis

This step serves two purposes – it gives you an idea of what your competitors are currently doing (obviously) – but more importantly, it will serve as a roadmap for ideating your app’s feature set.

If you want your app’s development to be quick, (and therefore low cost), you’ll need to know every feature your app will utilize; this includes knowing details like where in the user flow a feature will exist, how it will interact with the user, and if you’ll need supplemental features or APIs in order to properly implement the original feature.

Download the top three competitors and use their apps for at least one session from start to finish. Get an understanding of what they do correctly, and make a note for later. Then, go find the lowest rated app (be careful about security risks) in the same category, and pay attention to what they did wrong.

Knowing what’s incorrect is just as important as knowing proper UI/UX design. It helps to prevent you from making a decision that might seem like the makings of a previously-unimagined and creative UI/UX solution – but there is more than likely a reason the top performers use the UI/UX flow they already have.

Also, begin your ASO research now – pay attention to keywords the top competitors are using. When starting out with a new app on the App Store or Google Play, pick five keywords, and focus in on those.

Market research and marketing

There’s a million different options for conducting your market research, but some key data to be aware of are:

  • Target age range (different age groups respond to different mobile marketing strategies)
  • Target preferred platform (we recommend iOS if you’re starting with a MVP)
  • Target interests

As soon as you know what your app will be called, you have a logo, and you have a description of what your app will do, build a website. Even if you only have content for one landing page, make it, and make it live.

SEO takes a while to take hold, and having something to link back to within your social campaigns will help to build a solid SEO foundation. Apps on the App Store and Google Play require both SEO and ASO to thrive – so don’t neglect either.

Speaking of social media, you’ll want to make sure you’re putting out as much content as possible. Speak to the voice of your app’s brand, of course, but don’t be afraid to open up a little. Everyone understands that when they’re interacting with a brand’s social media account, they’re talking to an actual human being.

Be open and honest and genuine – know your target audience’s interests, and speak to them. To steal advice from Gary V, if they like the Red Sox, talk about the most recent Sox game. Engage with your followers more than you advertise to them. Then, every once in a while, sprinkle in some native content that speaks about your app’s brand, or the features it will provide, or where you are in development.

People love documentation. You can easily create content for social media by documenting the journey you’re on through the development of your MVP app – take one long-form piece of content, and build a few pieces from it each day. Then cater those pieces to each social platform your brand is on. All of a sudden, you’ll be running a fully-fledged social campaign based on a single piece of content (that you didn’t even have to take time out of your day to make).

MVP development

Whether you’re developing an MVP app or a fully-kitted-out enterprise level app, the actual process of coding remains largely the same – the only difference is the time table, which is shorter with a MVP, due to the limited feature set that needs to be built and implemented.

The importance placed on knowing your feature set in and out comes into play here – the most effective and efficient way to ensure easy, low cost app development is to make sure there’s no unanswered questions between your vision, what you want, and how you want it to work.

The clearer of a picture you can give, the more information, and the more concrete of a user flow you can produce for a developer, the better. It’s always important to take your developer’s advice, but relying on your own research and business acumen can help speed up the process.

One thing to keep in mind with (and this is specific to) MVP development is that everything doesn’t necessarily have to be perfect. Don’t confuse this with the idea that it’s okay to make a sloppy app – but understand that as long as your users know that your app is in a semi-beta stage, they’ll be more forgiving.

This is why a strong, personal, and open social media presence is so crucial to a MVP app’s success; in order to properly distribute the message that your app is starting with humbler-than-most beginnings (but improvements will be coming), you need to be able to have frank, honest, transparent conversations with your followers. And, they need to be willing to listen.

The purpose of a MVP app is fast, efficient development – the efficiency truly begins to shine after a MVP app’s initial development.

The second word in the acronym MVP is viable. It might be the most barebones version of a product, but it’s still viable. What this means for you is that you can charge for it. Whether your app goes with a pay-to-play model, or subscription to a service, or with sales from ad revenue, you can begin to make a profit from your MVP as soon as it takes hold on the App Store or Google Play.

Post MVP development

As soon as your app is launched on the App Store or Google Play, make sure:

  1. Your ASO is in place and ready to go
  2. Your website reflects the launch of your app
  3. Your social media has (and will continue to) promote your app’s launch

Take the revenue you’re making from your live MVP app, and start implementing updates. Make sure updates focus on fixing bugs, fixing security risks, and providing quality of life improvements to the UI and UX flow.

Be vocal and transparent about what your updates will accomplish and feature – use both social media and push notifications to advertise these updates.

Be aware that when you’re advertising, you need to be extremely aware of just who you’re engaging with. Older generations, like generation X, prefer value-based advertising. As your target market gets younger, they will expect more personalized advertising – in order to properly do this, it’s necessary to use an app analytics platform. Our favorite is Kumulos.

Be prepared, but be ready to adapt

Knowing what you’re getting into is the most important step you can take to ensuring low cost development – but, always be ready for something unexpected to pop up.

To learn more about the in’s-and-out’s of MVP app development, check out our blogs on:

And, for more about planning out an ASO campaign, check out our ASO: 101 blog post.

With carefully planned feature sets, a concrete layout and vision, and some well-planned and executed social media, SEO, and ASO, you can both shorten your app’s development schedule, and lessen your need for monetary investment; giving you the ability to make an app now, and capitalize on an untapped market – rather than waiting for outside investment and finding a highly competitive and saturated playing field.

Improving your employee training process with an internal business app

An enterprise level, internal business app is the perfect solution for innovating your company’s employee training. More accessible and less resource intensive than traditional employee training programs, internal business apps are, most importantly, much more cost and time efficient than their traditional predecessors.

Internal business apps provide a platform that empowers the growth of your employees – as individuals, professionals, and team members – all scalable, and all within an affordable budget.

Before we get into the how of this topic, I want to cover the why:

The psychology of self-fulfillment apps

Just what is a self-fulfillment app? It’s any app that helps an individual better themselves – while they exist in different spaces, fitness trackers and internal business apps would both fall into this classification.

In fact, when implemented correctly, the structure and UX of the training portion of an internal business app should closely resemble that of a fitness app.

They’re very similar to each other, especially when the internal business app is used to provide or enhance your employees’ training – and just like a fitness app, your internal business app’s training program should focus on rewarding your employees for reaching action or comprehension milestones while on their path of growth.

Why is this? Just as fitness apps use this milestone method to increase user engagement and retention, so too can your internal business app. While employee training might be a virtually mandatory step in the hiring process, this doesn’t mean employees are highly – or sometimes, even moderately – engaged with the process.

With many new positions, employees going through training can find themselves inundated with excess amounts of new information – this can lead to overload, or even to your new employees tuning out for the rest of their training.

By implementing a rewarding, individually-trackable training experience for new employees, you can rid your company of these systemic issues. The best part is, this process doesn’t have to come to a close – internal business apps can empower your employees’ growth throughout their entire career at your company.

Let’s get into some concrete examples:


Imagine being able to start new employee orientation as soon as they’ve signed their offer letter. Along with the email you’ve sent, you can also include a link to your enterprise app. From here, the new employee can complete paperwork that usually takes up a significant portion of their first day.

During this first touch your new employee has with your business’ internal culture and processes, you can adjust the amount of guidance to whatever fits your needs – from live chat features to video calls. Or, you can go the fully automated route, if this portion of your on-boarding needs to be streamlined.

As your new employees progress through orientation, your app can act as their own guide, keeping them appraised of what’s coming next in the training process. This helps them prepare before hand, lessening the time spent introducing the topic that is about to be taught, or from scrambling for necessary resources at the last minute.

Your internal app can also act as a reference point during any step in the new employee training process, allowing new employees to find answers without interrupting training sessions.

When new employees have the power to look back and see the entirety of what they’ve learned (as well as the ability to reference the details of your business’ processes), they’re less likely to feel overwhelmed, and more likely to feel in control – and therefore, are more likely to fully engage with their training.

New employee on-the-job training

While nothing beats human interaction when being taught a new subject or process, an internal app can enhance the efficiency of your new employees’ on-the-job training. Very rarely does a co-worker or manager have carte blanche access to their schedule for a day; so when that new employee is inevitably faced with a situation where they don’t know how to proceed, and the employee training them isn’t around, they can reference the provided guides to handle the problem themselves.

This improves efficiency twofold; your veteran employees can spend more time doing what they do best – producing product, and bringing in new customers – and your new employees can solidify their knowledge retention by having the ability to answer their own questions.

This is very similar to an already tried-and-true method of information dissemination tech companies have used for over a decade – Stack Overflow. Tech companies are extremely process oriented – both when it comes to budgeting for labor, and the structure of code. In order to improve efficiency, developers will upload coding solutions to Stack Overflow for other developers on their team to utilize and learn from. This helps ensure stronger code, as well as increases efficiency for new employees and their team alike.

When new employees have the power to find the solution to a problem they face on their own, they’re much more likely to ask the question in the first place, rather than ignore the issue until it becomes an endemic problem.

Even better, you can cater these reference materials to different learning styles and situations – everything from pre-recorded video to simple presentations, or even tech documents and spreadsheets – these are all viable forms of information dissemination through an internal business app.

New employee on-site, real-time training

While it might not be realistic for every businesses’ budget to implement AR headsets for every on-site worker (like BMW and their mechanics), it is within the realm of possibility for a company to implement a few for new employee training purposes.

In a blog we wrote earlier this year about MxR and its implications for labor-based jobs, we touched on the experience Cnet’s Ian Sherr and Scott Stein had with Microsoft’s HoloLens2, which they reported to feel like “practical magic.”

Why did it feel like magic, and what does an AR headset have to do with new employee training?

MxR headsets now have the ability to interact – in real time – with the environment around the wearer. Both Sherr and Stein – neither of whom claim to be auto mechanics – were able to complete a set of repairs on an ATV engine with live guidance from a HoloLens2.

What this means for your business is a more efficient use of labor hours when bringing a new employee into the field. Your veteran employees can, again, spend their time doing their jobs while the new employee is guided by a real-time, accurate system that provides step-by-step, visual directions.

Continuous learning and growth

Perhaps the most exciting aspect of an internal business app’s training capacity is its ability to be included with the other processes your enterprise level app provides – like inventory management or culture and communication.

When something new is added to your business processes that everyone needs to know, you can send out a push notification with a link that brings all of your employees to the new information – or, you can segment targeted information to the team that needs to be in the know, in order to maximize the efficiency of your other employees.

Employees, at any moment necessary, can reference all of your training materials at any point in their careers – which keeps bad habits from forming, and helps re-align inefficiency.

As your employees foster a culture of continuous learning, new employees will be more readily brought up to speed, as information given to them is guaranteed to be uniform, and standards are always expressly laid out, in plain view for everyone in your company to view at any time.


Most impressive is an internal business app’s scalability and reach – when all of your employees have access to everything they’d ever need (no matter where they are or what they’re doing), you can ensure every employee receives the same standard of training.

This is especially beneficial for offices that work remotely from each other, as it can save countless hours of deciphering one another’s work. Process uniformity can have a positive impact in localized offices as well – but when working remotely, this issue is more profound – and therefore, the solution is more noticeable.

An internal business app’s training capabilities are also scalable on a sense of time – it’s incredibly easy to enhance your training methods, as well as the information provided to new and old employees alike.

A personalized, yet uniform employee training experience

That’s what your new employees get when your business uses an internal business app to enhance or provide new employee training. Not only does this benefit employees at the beginning of their tenure at your company, it helps to ensure a uniform continued growth path for new and old employees alike – whether or not their orientation was through your enterprise level app or via a more traditional route.

Internal business apps give your company the ability to cater to different learning styles, without holding separate training sessions – new employees can watch a video explaining your data management system all while reading along with the provided tech doc, or reference slides instead – whatever works best for them.

With an internal business app’s gamification of the usually (let’s face it) less-than-exciting process of learning a company’s operations – as well as the ability to track and reference past accomplishments and knowledge, and easy scalability for any business model – improving your business’ new employee training with an internal business app is achievable for any company’s budget.